User can't be found in Kontext 10

[gerber]

Hello,

We used the full amount of licences, deleted one and added one user in the udm.
During login with the new user following message appeared:

Fehlermeldung: Benutzer neu nicht in Kontext 10 gefunden (LGI-0012, 1612465803-93)

We relaunched the ucm. Nothing happend.

The new user appears grey (inactive) in contacts.

can anyone help?

thank you in advance

[Martin Heiland]

Hi,

please contact the support about licensing issues.

Thanks