Encoding with Oxtender?

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  • AndrewNZ
    Junior Member
    • Sep 2014
    • 5

    #1

    Encoding with Oxtender?

    A customer is using Oxtender 2 for Outlook with Outlook 2013 and is getting the following error:

    "The message you want to send is RTF encoded and this enocoding is not supported
    Please note attached apointments are not supported
    A possible solution is to delete the attachment and resend the email"

    What sort of encoding should they be using to resolve this issue or what changes should they make?
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