OXText - preview works, editing not

[881822]

Hello,

from the beginning of the Appsuite and OXText I have trobble getting OXText work fine. I can preview Dokuments in the ui, but editing of documents fails and creation of new documents fails also.

The installation was done by using this guide:

http://oxpedia.org/wiki/index.php?title=AppSuite:Text_Installation_Guide

I found nothing in the logs, neither in "/var/log/open-xchange/readerengine.log" nor in "/var/log/open-xchange/open-xchange.log.0". On the Appsuite-screen are the flickering squares and a button to abort. Nothing else happens, when I click on the "edit-button" of a document, that is in preview. Creation of new documents lead to the same result.

Any Idea? Should I provide further information, file-contents ... ?

[boblgum]

Hi
Do you have "readerengine" installed? How? Or do you have commercial license?

[881822]

Hi boblgun,
Indeed, it's installed under commercial license.

[881822]

no idea? What a pity :-(

Nevertheless I show some config-Files below. Perhaps someone has an idea at long last ...

# documentconverter.properties

### Engine installation and runtime pathes
################################################################################

# The directory, containing the ./program directory of the underlying converter engine
# Default value: "/opt/readerengine"
com.openexchange.documentconverter.installDir=/opt/readerengine

# The directory, containing the cache for persistent, huge job data at runtime
# Default value: "/var/spool/open-xchange/documentconverter/readerengine.cache"
com.openexchange.documentconverter.cacheDir=/var/spool/open-xchange/documentconverter/readerengine.cache

# A temporary directory, containing the runtime data for each started engine process
# Default value: "/var/spool/open-xchange/documentconverter/readerengine.scratch"
com.openexchange.documentconverter.scratchDir=/var/spool/open-xchange/documentconverter/readerengine.scratch

# Use a remote converter engine to do the actual conversion;
# set this entry to the base URL of the remote host: http://host[:port]/documentconverterPath;
# leave empty if conversion should happen on the local machine
# Default value: n/a
com.openexchange.documentconverter.RemoteBaseUrl = 

### Log file path and settings
################################################################################

# The location of the log file
# Default value: "/var/log/open-xchange/readerengine.log"
com.openexchange.documentconverter.logFile=/var/log/open-xchange/readerengine.log

# Determines the amount and detail of logging data
# 3 = errors, 2 = errors and warnings, 1 = errors and warnings and infos, 0 = disabled
# Default value: 1
com.openexchange.documentconverter.logLevel=1


### Engine runtime settings
################################################################################

# The number of engines, working in parallel to execute jobs
# Default value: 3
com.openexchange.documentconverter.jobProcessorCount=3

# The maximum number of executed jobs, after which a single engine is automatically restarted
# Default value: 50
com.openexchange.documentconverter.jobRestartCount=50

# The timeout in milliseconds, after which the execution of a single job is terminated
# Default value: 60000
com.openexchange.documentconverter.jobExecutionTimeoutMilliseconds=60000

# The maximum size in MegaBytes of virtual memory that a readerengine instance can allocate;
# set -1 for no upper limit of maximum virtual memory
# Default value: 2048
com.openexchange.documentconverter.maxVMemMB=2048

### Job cache runtime settings
################################################################################

# The maximum size in MegaBytes of all persistently cached converter job entries at runtime;
# set to -1 for no upper limit of the cache size
# Default value: 1024
com.openexchange.documentconverter.maxCacheSizeMB=4096

# The maximum count of converter jobs cached at runtime;
# set to -1 for no upper limit of cached jobs
# Default value: -1
com.openexchange.documentconverter.maxCacheEntries=-1

# The timeout in seconds, after which a cached job execution result is automatically removed from the cache;
# set to 0 for disabling the timeout based job removal from the cache
# Default value: 3600
com.openexchange.documentconverter.cacheEntryTimeoutSeconds=86400

### Documentconverter settings running as servlet
################################################################################

# Allow servlet engine to handle local file Urls;
# set to true for allowing the servlet engine to handle local file:// Urls
# Default value: false
com.openexchange.documentconverter.servletLocalFileUrls=false

###/etc/apache2/sites-available/default-ssl###
<IfModule mod_ssl.c>
<VirtualHost _default_:443>
	ServerAdmin webmaster@localhost

	DocumentRoot /var/www

	RequestHeader set X-Forwarded-Proto "https"

	<Directory /var/www/>
		AllowOverride None
		Order allow,deny
		allow from all
#		RedirectMatch ^/$ /ox6/
               Options +FollowSymLinks +SymLinksIfOwnerMatch
	</Directory>

	<Directory /var/www/appsuite>
		Options None +SymLinksIfOwnerMatch
		AllowOverride Indexes Fileinfo
	</Directory>

	SSLEngine on
	SSLCertificateFile	/etc/apache2/ssl/server.crt
	SSLCertificateKeyFile	/etc/apache2/ssl/server.key

	ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/
	<Directory "/usr/lib/cgi-bin">
		AllowOverride None
		Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
		Order allow,deny
		Allow from all
	</Directory>

	ErrorLog /var/log/apache2/error-ssl.log

	LogLevel warn

	CustomLog /var/log/apache2/access-ssl.log combined

	Alias /doc/ "/usr/share/doc/"
	 <Directory "/usr/share/doc/">
	   Options Indexes MultiViews FollowSymLinks
	   AllowOverride None
	   Order deny,allow
	   Deny from all
	   Allow from 127.0.0.0/255.0.0.0 ::1/128
	 </Directory>

       # deflate
	AddOutputFilterByType DEFLATE text/html text/plain text/javascript application/javascript text/css text/xml application/xml text/x-js application/x-javascript

	# pre-compressed files
	AddType text/javascript .jsz
	AddType text/css .cssz
	AddType text/xml .xmlz
        AddType text/plain .po

	AddEncoding x-gzip .jsz .cssz .xmlz
	SetEnvIf Request_URI "\.(jsz|cssz|xmlz)$" no-gzip

	ExpiresActive On

	<Location /ox6>
	        # Expires (via ExpiresByType to override global settings)
	        ExpiresByType image/gif "access plus 6 months"
	        ExpiresByType image/png "access plus 6 months"
	        ExpiresByType image/jpg "access plus 6 months"
	        ExpiresByType image/jpeg "access plus 6 months"
	        ExpiresByType text/css "access plus 6 months"
	        ExpiresByType text/html "access plus 6 months"
	        ExpiresByType text/xml "access plus 6 months"
	        ExpiresByType text/javascript "access plus 6 months"
	        ExpiresByType text/x-js "access plus 6 months"
	        ExpiresByType application/x-javascript "access plus 6 months"
	        ExpiresDefault "access plus 6 months"
	        Header append Cache-Control "private"
	        Header unset Last-Modified
	        Header unset Vary
	        # Strip version
	        RewriteEngine On
	        RewriteRule v=\w+/(.+) $1 [L]
	        # Turn off ETag
	        Header unset ETag
	        FileETag None
	</Location>

	<Location /ox6/ox.html>
	        ExpiresByType text/html "now"
	        ExpiresDefault "now"
	        Header unset Last-Modified
	        Header set Cache-Control "no-store, no-cache, must-revalidate, post-check=0, pre-check=0"
	        # Turn off ETag
	        Header unset ETag
	        FileETag None
	</Location>

	<Location /ox6/index.html>
	        ExpiresByType text/html "now"
	        ExpiresDefault "now"
	        Header unset Last-Modified
	        Header set Cache-Control "no-store, no-cache, must-revalidate, post-check=0, pre-check=0"
	        # Turn off ETag
	        Header unset ETag
	        FileETag None
	</Location>

ProxyPass /webmin/ http://localhost:10000/
ProxyPassReverse /webmin/ http://localhost:10000/

</VirtualHost>
</IfModule>

I hope that helps to find the error. Is further information needed?

[881822]

After the last apdate of OX (backend and appsuite) OXtest ist running, so the problem is solved.