Guard 2.4 not available in AppSuite 7.8.1

[thwfreak]

Hi,

I recently updated my OX installation.

The versions are now 7.8.1 for AppSuite and 2.4 for the Guard.

I used the migration guide to upgrade OX guard.

After restarting open-xchange and migrating the guard database, the guard test ist successfull:

root@HOST:# /opt/open-xchange/sbin/guard --test E-MAIL
Response received.  Testing JSON
{"E-MAIL":{"uid":6,"cid":1,"user":{"language":"de_DE","displayName":"MY NAME"}}}
User id 6
Context 1
Language de_DE
Name MY NAME
Success

I can't find any problems in the log file. But Guard isn't available in the AppSuite Webfrontend.

Any ideas how I can fix Guard or find any usefull logs?

Thank you!

[Wolfgang Rosenauer]

It could be anything but to my own experience it might be a configuration issue in Apache.

You may find an error when you watch the console with Firebug or similar during login. If you get a 404 for the Guard login request it's most likely Apache configuration.
If you have Apache 2.2 then this is likely the issue:

# NOTE for Apache versions < 2.4:
# When using a single node system or using BalancerMembers that are assigned to other balancers please add a second hostname for that
#
# Example from /etc/hosts: 127.0.0.1 localhost localhost_sync

or you can try to change the ProxyPass directives as a workaround which seems to work fine (in principle):

ProxyPass /appsuite/api/oxguard balancer://oxguard/oxguard
ProxyPass /pks balancer://oxguardpgp/pgp

[thwfreak]

I can not find any hint to OX Guard in the AppSuite. There are no server requests to ox guard.

The OX backend and OX Guard run on the same machine.

I use different "localhosts" in apache and OX configuration.

Is there an option to check the running OX-components at the OSGi?

[Wolfgang Rosenauer]

listbundles | grep guard

should look like this:
bundlename: com.openexchange.guard.api status: ACTIVE
bundlename: com.openexchange.guard.backend status: ACTIVE
bundlename: com.openexchange.guard.bad status: ACTIVE
bundlename: com.openexchange.guard.cipher status: ACTIVE
bundlename: com.openexchange.guard.common status: ACTIVE
bundlename: com.openexchange.guard.configuration status: ACTIVE
bundlename: com.openexchange.guard.database status: ACTIVE
bundlename: com.openexchange.guard.dns status: ACTIVE
bundlename: com.openexchange.guard.email.storage status: ACTIVE
bundlename: com.openexchange.guard.encryption status: ACTIVE
bundlename: com.openexchange.guard.guestupgrade status: ACTIVE
bundlename: com.openexchange.guard.hkp status: ACTIVE
bundlename: com.openexchange.guard status: ACTIVE
bundlename: com.openexchange.guard.keys status: ACTIVE
bundlename: com.openexchange.guard.logging status: ACTIVE
bundlename: com.openexchange.guard.mailcreator status: ACTIVE
bundlename: com.openexchange.guard.management status: ACTIVE
bundlename: com.openexchange.guard.notification status: ACTIVE
bundlename: com.openexchange.guard.oxapi status: ACTIVE
bundlename: com.openexchange.guard.ratifier status: ACTIVE
bundlename: com.openexchange.guard.session status: ACTIVE
bundlename: com.openexchange.guard.settings status: ACTIVE
bundlename: com.openexchange.guard.storage.file status: ACTIVE
bundlename: com.openexchange.guard.storage status: ACTIVE
bundlename: com.openexchange.guard.translation status: ACTIVE
bundlename: com.openexchange.guard.update status: ACTIVE
bundlename: com.openexchange.guard.user status: ACTIVE

Also check if everything is installed:
open-xchange-guard-reader-2.4.0-5_5.1.noarch
open-xchange-guard-ui-static-2.4.0-7_7.1.noarch
open-xchange-guard-ui-2.4.0-7_7.1.noarch
open-xchange-guard-backend-plugin-2.4.0-7_7.1.noarch
open-xchange-guard-file-storage-2.4.0-7_7.1.noarch
open-xchange-guard-2.4.0-7_7.1.noarch

and if the user has the the right permissions:
getuserconfigurationsource

[thwfreak]

Thank you for the fast answer!

After upgrading to 2.4, com.openexchange.capability.guard=true was not recognized. I copied the guard-api.properties-file new and now Guard is enabled. I get now some 404 errors

listbundles shows: bundlename: com.openexchange.guard.backend status: RESOLVED, but I can't find some misconfiguration.

My guard-core.properties shows like this:

com.openexchange.guard.oxGuardDatabaseHostname=localhost

com.openexchange.guard.oxGuardShardDatabase=localhost

com.openexchange.guard.databaseUsername=openexchange
com.openexchange.guard.databasePassword=PW


com.openexchange.guard.supportApiUsername=USER
com.openexchange.guard.supportApiPassword=PW

com.openexchange.guard.productName=Guard

com.openexchange.guard.upgrader.version=7

com.openexchange.guard.exposedKeyDurationInHours=168

com.openexchange.guard.restApiHostname=localhost_guard


com.openexchange.guard.restApiUsername=USER
com.openexchange.guard.restApiPassword=PW

com.openexchange.guard.externalReaderPath=URL/guard/reader/reader.html

com.openexchange.guard.externalEmailURL=URL

com.openexchange.guard.templatesDirectory=/opt/open-xchange/templates/guard

com.openexchange.guard.aesKeyLength=256
com.openexchange.guard.rsaKeyLength=2048

com.openexchange.guard.keyValidDays=3650

com.openexchange.guard.publicPGPDirectory=hkp://keys.gnupg.net:11371, hkp://pgp.mit.edu:11371

com.openexchange.guard.pgpCacheDays=7

com.openexchange.guard.cacheDays=30

com.openexchange.guard.cronHour=2

com.openexchange.guard.guestSMTPServer=SERVER
com.openexchange.guard.guestSMTPPort=25
com.openexchange.guard.guestSMTPUsername=USER
com.openexchange.guard.guestSMTPPassword=PW

com.openexchange.guard.passwordFromAddress=MAIL
com.openexchange.guard.passwordFromName=NAME

Any ideas to fix this?

Thanks!

[Wolfgang Rosenauer]

Are there other bundles in "RESOLVED" state?
What is the output of "getmissingservices"?

Is there anything in the logs about the startup of guard.backend?

[thwfreak]

Ok, thanks for you help. I did an very stupid mistake. I used "localhost_guard" as second name for localhost. Ping to localhost_guard works, but set as configuration option, it was rejected and 'null' was set as hostname for guard api.

I fixed it and now everything is working perfecty. Thank you!