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Client onboarding

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  • Client onboarding


    Have a couple of questions regarding the new client onboarding introduced in 7.8.1, which I'm hoping that someone will have some input on.
    1. Judging from, there is some SMS functionality supported by the onboarding feature. Am I right to assume that this, when setup properly, allows for configurations (.mobileconfig) to be sent via SMS? This makes very much sense, as the default offering (to send via e-mail) doesn't make very much sense, as you're most likely going through onboarding _because_ you want to set up e-mail on your phone. (And transferring a .mobileconfig from a computer to an iPhone isn't too easy - if it's possible at all)
      For the average user, an SMS containing a link to a .mobileconfig would be the easiest way for setting up a device (iOS first and foremost). However the client-onboarding docs do not mention anything of this SMS factor, as far as I can see. Would I need to create a custom implementation (as per (is that article still accurate?)? Are there any such implementations made already for well-known providers (e.g. Twilio) that are available for public/licensed use?
    2. I cannot find any documentation about the eM-Client support in client-onboarding. Enabling the emclient and adding the 'emclient' capability to a user does indeed provide a "Download" link in the onboarding, but this does not provide any autoconfiguration at all. Neither is the 'emclient' capability mentioned anywhere in as far as I can see (what does it do?). What is the nature of this relationship between OX and the eM-Client?

    Any input would be greatly appreciated.