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  • #1

    Update To 6.20.1 problems - Error: Updating database ... Try again later.

    I have open-xchange installed in a Debian Squeze. After upgrade to versions 6.20.1 rev 5 the logins appears but user can not login.

    The error in login display is Error: Updating database ... Try again later.

    After waiting one day the problem persists. the database in the mysql data folder have 1.7 MB

    The open-xchange.log, when a user try to make login, is:

    SEVERE: Logged at: com.openexchange.ajax.Login.loginOperation(Login.j ava:944)
    CTX-0007 Category=4 Message=Updating database ... Try again later. exceptionID=2053721904-41
    com.openexchange.ajp13.remoteAddress=127.0.0.1
    com.openexchange.ajp13.remotePort=34639
    CTX-0007 Category=4 Message=Updating database ... Try again later. exceptionID=2053721904-41
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:217)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:128)
    at com.openexchange.ajax.Login$11.doLogin(Login.java: 904)
    at com.openexchange.ajax.Login.loginOperation(Login.j ava:919)
    at com.openexchange.ajax.Login.doLogin(Login.java:901 )
    at com.openexchange.ajax.Login$1.handleRequest(Login. java:184)
    at com.openexchange.ajax.Login.doJSONAuth(Login.java: 738)
    at com.openexchange.ajax.Login.doGet(Login.java:725)
    at com.openexchange.ajax.Login.doPost(Login.java:858)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:428)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:822)
    at com.openexchange.ajp13.coyote.sockethandler.Coyote Task.call(CoyoteTask.java:184)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:752)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:781)
    at java.lang.Thread.run(Thread.java:662)
    Caused by: CTX-0007 Category=4 Message=Updating database ... Try again later. exceptionID=2053721904-40
    at com.openexchange.groupware.contexts.impl.ContextSt orage.getContext(ContextStorage.java:116)
    at com.openexchange.login.internal.LoginPerformer.fin dContext(LoginPerformer.java:257)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:184)



    After reading the release notes I found that some fields must be in the database. Analising the database that fields not have been created/updated.

    example: table del_dates not have the field organizerId

    I think that the update of the database fail.

    how can I fix that problem?

    Best Regards
    Last edited by sergiosilva; 02-03-2012, 04:33 AM.
    Tags: None
  • #2
    Hi!

    Please investigate the log files and search for the following messages:

    Starting blocking updates on schema
    Starting background updates on schema

    Then the OX backend lists the tasks that are executed. When this updates are finished the following message will appear:

    Finished blocking updates on schema
    Finished background updates on schema

    Please attach here the part from the log file between those 2 messages. This helps investigating what happens with your installation.

    Comment

    • #3
      Hi!

      thanks for reply.

      I investigate the messages with the command grep but only find the Starting blocking updates on schema message

      No other messages appear.

      In the open-xchange.log files I found:

      Starting blocking updates on schema oxgroupdatabase_5
      Feb 3, 2012 8:05:53 AM com.openexchange.log.internal.LoggerTask call
      FINEST: Logged at: com.openexchange.pooling.ReentrantLockPool.get(Ree ntrantLockPool.java:361)
      Get time: 0, Created: false
      com.openexchange.database.schema=oxgroupdatabase_5
      Feb 3, 2012 8:05:53 AM com.openexchange.log.internal.LoggerTask call
      FINEST: Logged at: com.openexchange.pooling.ReentrantLockPool.back(Re entrantLockPool.java:222)
      Back time: 0
      com.openexchange.database.schema=oxgroupdatabase_5
      Feb 3, 2012 8:05:53 AM com.openexchange.log.internal.LoggerTask call
      SEVERE: Logged at: com.openexchange.groupware.update.internal.UpdateP rocess.run(UpdateProcess.java:93)
      UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxgroupdatabase_5. exceptionID=-1363891429-282
      UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxgroupdatabase_5. exceptionID=-1363891429-282
      at com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:131)
      at com.openexchange.groupware.update.internal.UpdateE xecutor.execute(UpdateExecutor.java:110)
      at com.openexchange.groupware.update.internal.UpdateP rocess.run(UpdateProcess.java:89)
      at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:441)
      at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
      at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
      at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$ScheduledFutureTask.run(CustomThreadPo olExecutor.java:901)
      at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:752)
      at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:781)
      at java.lang.Thread.run(Thread.java:662)
      Caused by: UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxgroupdatabase_5. exceptionID=-1363891429-281
      at com.openexchange.groupware.update.internal.SchemaE xceptionFactory.createException(SchemaExceptionFac tory.java:74)
      at com.openexchange.groupware.update.internal.SchemaE xceptionFactory.createException(SchemaExceptionFac tory.java:60)
      at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:141)
      at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:145)
      at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:149)
      at com.openexchange.groupware.update.internal.SchemaE xceptionCodes.create(SchemaExceptionCodes.java:155 )
      at com.openexchange.groupware.update.internal.SchemaS toreImpl.insertLock(SchemaStoreImpl.java:234)
      at com.openexchange.groupware.update.internal.SchemaS toreImpl.lockSchemaDB(SchemaStoreImpl.java:206)
      at com.openexchange.groupware.update.internal.SchemaS toreImpl.lockSchema(SchemaStoreImpl.java:188)
      at com.openexchange.groupware.update.internal.UpdateE xecutor.lockSchema(UpdateExecutor.java:193)
      at com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:121)

      in the open-xchange-admin.log files I found:


      Starting blocking updates on schema oxgroupdatabase_5
      Feb 2, 2012 6:00:11 PM org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPSender send
      SEVERE: Detected problem with connection: java.net.SocketException: Broken pipe
      Feb 2, 2012 6:00:11 PM org.apache.jcs.auxiliary.lateral.LateralCache handleException
      SEVERE: Disabling lateral cache due to error Failed to remove CacheKey: context=3, keys=[oxgroupdatabase_5] from OXDBPoolCache
      java.net.SocketException: Broken pipe
      at java.net.SocketOutputStream.socketWrite0(Native Method)
      at java.net.SocketOutputStream.socketWrite(SocketOutp utStream.java:92)
      at java.net.SocketOutputStream.write(SocketOutputStre am.java:136)
      at java.io.ObjectOutputStream$BlockDataOutputStream.d rain(ObjectOutputStream.java:1847)
      at java.io.ObjectOutputStream$BlockDataOutputStream.s etBlockDataMode(ObjectOutputStream.java:1756)
      at java.io.ObjectOutputStream.writeNonProxyDesc(Objec tOutputStream.java:1257)
      at java.io.ObjectOutputStream.writeClassDesc(ObjectOu tputStream.java:1211)
      at java.io.ObjectOutputStream.writeOrdinaryObject(Obj ectOutputStream.java:1395)
      at java.io.ObjectOutputStream.writeObject0(ObjectOutp utStream.java:1158)
      at java.io.ObjectOutputStream.writeFatalException(Obj ectOutputStream.java:1547)
      at java.io.ObjectOutputStream.writeObject(ObjectOutpu tStream.java:333)
      at org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPSender.send(LateralTCPSender.java:223)
      at org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPService.remove(LateralTCPService.java:172)
      at org.apache.jcs.auxiliary.lateral.LateralCache.remo ve(LateralCache.java:168)
      at org.apache.jcs.engine.CacheAdaptor.handleRemove(Ca cheAdaptor.java:107)
      at org.apache.jcs.engine.CacheEventQueue$RemoveEvent. doRun(CacheEventQueue.java:736)
      at org.apache.jcs.engine.CacheEventQueue$AbstractCach eEvent.run(CacheEventQueue.java:607)
      at org.apache.jcs.engine.CacheEventQueue$QProcessor.r un(CacheEventQueue.java:575)
      Feb 2, 2012 6:00:11 PM org.apache.jcs.engine.CacheEventQueue$AbstractCach eEvent run
      WARNING: java.net.SocketException: Broken pipe
      Feb 2, 2012 6:00:12 PM org.apache.jcs.engine.CacheEventQueue$AbstractCach eEvent run
      WARNING: Interrupted while sleeping for retry on event RemoveEvent for CacheKey: context=3, keys=[oxgroupdatabase_5].


      in that case some problem happens with a connection.

      How fix?

      The log files is to large to upload.

      I can put that log files in a web page and after that you can download?

      Regards

      Comment

      • #4
        So the administration daemon started to run the update tasks. The problem with the broken pipe is not related at all to update tasks. It is a message from the caching system that does not affect update tasks.

        What are the next messages after the broken pipe problem in the administration daemon log?

        Comment

        • #5
          Forget the broken pipe. My mistake with the log date.

          At the moment, from the update to 6.20.1 REV 5 the error in open-xchange-admin.log is:

          SEVERE: Database is locked or is now beeing updated, please try again later
          com.openexchange.admin.rmi.exceptions.DatabaseUpda teException: Database is locked or is now beeing updated, please try again later
          at com.openexchange.admin.rmi.impl.OXCommonImpl.check ContextAndSchema(OXCommonImpl.java:150)
          at com.openexchange.admin.rmi.impl.OXGroup.list(OXGro up.java:877)
          at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
          at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
          at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
          at java.lang.reflect.Method.invoke(Method.java:597)
          at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:305)
          at sun.rmi.transport.Transport$1.run(Transport.java:1 59)
          at java.security.AccessController.doPrivileged(Native Method)
          at sun.rmi.transport.Transport.serviceCall(Transport. java:155)
          at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:535)
          at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run0(TCPTransport.java:790)
          at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:649)
          at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:886)
          at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:908)
          at java.lang.Thread.run(Thread.java:662)

          in the open-xchange.log is:

          SEVERE: Logged at: com.openexchange.ajax.Login.loginOperation(Login.j ava:944)
          CTX-0007 Category=4 Message=Updating database ... Try again later. exceptionID=-1363891429-980
          com.openexchange.ajp13.remoteAddress=127.0.0.1
          com.openexchange.ajp13.remotePort=41646
          CTX-0007 Category=4 Message=Updating database ... Try again later. exceptionID=-1363891429-980
          at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:217)
          at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:128)
          at com.openexchange.ajax.Login$11.doLogin(Login.java: 904)
          at com.openexchange.ajax.Login.loginOperation(Login.j ava:919)
          at com.openexchange.ajax.Login.doLogin(Login.java:901 )
          at com.openexchange.ajax.Login$1.handleRequest(Login. java:184)
          at com.openexchange.ajax.Login.doJSONAuth(Login.java: 738)
          at com.openexchange.ajax.Login.doGet(Login.java:725)
          at com.openexchange.ajax.Login.doPost(Login.java:858)
          at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
          at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:428)
          at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
          at com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:822)
          at com.openexchange.ajp13.coyote.sockethandler.Coyote Task.call(CoyoteTask.java:184)
          at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
          at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
          at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:752)
          at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:781)
          at java.lang.Thread.run(Thread.java:662)
          Caused by: CTX-0007 Category=4 Message=Updating database ... Try again later. exceptionID=-1363891429-979
          at com.openexchange.groupware.contexts.impl.ContextSt orage.getContext(ContextStorage.java:116)
          at com.openexchange.login.internal.LoginPerformer.fin dContext(LoginPerformer.java:257)
          at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:184)
          ... 18 more
          Feb 3, 2012 11:59:52 AM com.openexchange.log.internal.LoggerTask call
          FINE: Logged at: com.openexchange.push.udp.PushOutputQueue.run(Push OutputQueue.java:427)
          get push objects from queue: 0
          Feb 3, 2012 11:59:54 AM com.openexchange.log.internal.LoggerTask call
          FINE: Logged at: com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:723)
          ajpprocessor.io.read-timeout
          java.net.SocketTimeoutException: Read timed out
          at java.net.SocketInputStream.socketRead0(Native Method)
          at java.net.SocketInputStream.read(SocketInputStream. java:129)
          at com.openexchange.ajp13.coyote.AjpProcessor.read(Aj pProcessor.java:1913)
          at com.openexchange.ajp13.coyote.AjpProcessor.readMes sage(AjpProcessor.java:1986)
          at com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:672)
          at com.openexchange.ajp13.coyote.sockethandler.Coyote Task.call(CoyoteTask.java:184)
          at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
          at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
          at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:752)
          at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:781)
          at java.lang.Thread.run(Thread.java:662)
          Feb 3, 2012 11:59:54 AM com.openexchange.log.internal.LoggerTask call
          FINE: Logged at: com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:723)
          ajpprocessor.io.read-timeout
          java.net.SocketTimeoutException: Read timed out
          at java.net.SocketInputStream.socketRead0(Native Method)
          at java.net.SocketInputStream.read(SocketInputStream. java:129)
          at com.openexchange.ajp13.coyote.AjpProcessor.read(Aj pProcessor.java:1913)
          at com.openexchange.ajp13.coyote.AjpProcessor.readMes sage(AjpProcessor.java:1986)
          at com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:672)
          at com.openexchange.ajp13.coyote.sockethandler.Coyote Task.call(CoyoteTask.java:184)
          at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
          at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
          at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:752)
          at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:781)
          at java.lang.Thread.run(Thread.java:662)
          eb 3, 2012 11:59:57 AM com.openexchange.log.internal.LoggerTask call
          FINEST: Logged at: com.openexchange.pooling.ReentrantLockPool.run(Ree ntrantLockPool.java:515)
          Starting cleaner run.
          Feb 3, 2012 11:59:57 AM com.openexchange.log.internal.LoggerTask call
          FINEST: Logged at: com.openexchange.pooling.ReentrantLockPool.run(Ree ntrantLockPool.java:515)
          Starting cleaner run.
          Feb 3, 2012 11:59:57 AM com.openexchange.log.internal.LoggerTask call
          FINEST: Logged at: com.openexchange.pooling.ReentrantLockPool.run(Ree ntrantLockPool.java:593)
          Clean run ending. Time: 0
          Feb 3, 2012 11:59:57 AM com.openexchange.log.internal.LoggerTask call
          FINEST: Logged at: com.openexchange.database.internal.Pools.run(Pools .java:139)
          Starting cleaner run.
          Feb 3, 2012 11:59:57 AM com.openexchange.log.internal.LoggerTask call
          FINEST: Logged at: com.openexchange.database.internal.Pools.run(Pools .java:164)
          Cleaner run ending.


          The database have 1,7 MB. I think that the update must be fast.

          I try to see the process list in mysql with the command SHOW PROCESSLIST, with root mysql user, and not find any proccess with my openxchange user. I try to enter with the openxchange database user in the oxgroupdatabase_5. No problems. The connection data configdb.properties. Can the database connection be broken? I try to see the configuration and I think is all ok.

          Comment

          • #6
            Your database is locked now because the update process started once and it did not finish. So every OX process notices that in the database and blocks further operations. This is wanted.

            So, please just answer my question. What are the next messages in the administration daemon log file after the message:

            Starting blocking updates on schema oxgroupdatabase_5

            This message indicates the start of the update process. And there must be further messages why this update process failed, stopped or whatever. We have to investigate those messages to be able to give an advice, what needs to be investigated or how to proceed.

            Another possible solution is to restore a database dump before the update. Then you can try to start the update process again. And then watch the messages during the update process and wait until it is finished.

            Comment

            • #7
              The firts log of the type Starting blocking updates on schema oxgroupdatabase_5, after upgrade is:


              Starting blocking updates on schema oxgroupdatabase_5
              Feb 2, 2012 6:00:11 PM org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPSender send
              SEVERE: Detected problem with connection: java.net.SocketException: Broken pipe
              Feb 2, 2012 6:00:11 PM org.apache.jcs.auxiliary.lateral.LateralCache handleException
              SEVERE: Disabling lateral cache due to error Failed to remove CacheKey: context=3, keys=[oxgroupdatabase_5] from OXDBPoolCache
              java.net.SocketException: Broken pipe
              at java.net.SocketOutputStream.socketWrite0(Native Method)
              at java.net.SocketOutputStream.socketWrite(SocketOutp utStream.java:92)
              at java.net.SocketOutputStream.write(SocketOutputStre am.java:136)
              at java.io.ObjectOutputStream$BlockDataOutputStream.d rain(ObjectOutputStream.java:1847)
              at java.io.ObjectOutputStream$BlockDataOutputStream.s etBlockDataMode(ObjectOutputStream.java:1756)
              at java.io.ObjectOutputStream.writeNonProxyDesc(Objec tOutputStream.java:1257)
              at java.io.ObjectOutputStream.writeClassDesc(ObjectOu tputStream.java:1211)
              at java.io.ObjectOutputStream.writeOrdinaryObject(Obj ectOutputStream.java:1395)
              at java.io.ObjectOutputStream.writeObject0(ObjectOutp utStream.java:1158)
              at java.io.ObjectOutputStream.writeFatalException(Obj ectOutputStream.java:1547)
              at java.io.ObjectOutputStream.writeObject(ObjectOutpu tStream.java:333)
              at org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPSender.send(LateralTCPSender.java:223)
              at org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPService.remove(LateralTCPService.java:172)
              at org.apache.jcs.auxiliary.lateral.LateralCache.remo ve(LateralCache.java:168)
              at org.apache.jcs.engine.CacheAdaptor.handleRemove(Ca cheAdaptor.java:107)
              at org.apache.jcs.engine.CacheEventQueue$RemoveEvent. doRun(CacheEventQueue.java:736)
              at org.apache.jcs.engine.CacheEventQueue$AbstractCach eEvent.run(CacheEventQueue.java:607)
              at org.apache.jcs.engine.CacheEventQueue$QProcessor.r un(CacheEventQueue.java:575)
              Feb 2, 2012 6:00:11 PM org.apache.jcs.engine.CacheEventQueue$AbstractCach eEvent run
              WARNING: java.net.SocketException: Broken pipe
              Feb 2, 2012 6:00:12 PM org.apache.jcs.engine.CacheEventQueue$AbstractCach eEvent run
              WARNING: Interrupted while sleeping for retry on event RemoveEvent for CacheKey: context=3, keys=[oxgroupdatabase_5].
              Feb 2, 2012 6:00:12 PM com.openexchange.log.internal.LoggerTask call
              SEVERE: Logged at: com.openexchange.groupware.update.internal.UpdateP rocess.run(UpdateProcess.java:93)
              UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxgroupdatabase_5. exceptionID=1100519292-2
              UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxgroupdatabase_5. exceptionID=1100519292-2
              at com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:131)
              at com.openexchange.groupware.update.internal.UpdateE xecutor.execute(UpdateExecutor.java:110)
              at com.openexchange.groupware.update.internal.UpdateP rocess.run(UpdateProcess.java:89)
              at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:441)
              at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
              at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$ScheduledFutureTask.run(CustomThreadPo olExecutor.java:901)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:752)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:781)
              at java.lang.Thread.run(Thread.java:662)
              Caused by: UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxgroupdatabase_5. exceptionID=1100519292-1
              at com.openexchange.groupware.update.internal.SchemaE xceptionFactory.createException(SchemaExceptionFac tory.java:74)
              at com.openexchange.groupware.update.internal.SchemaE xceptionFactory.createException(SchemaExceptionFac tory.java:60)

              at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:141)
              at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:145)
              at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:149)
              at com.openexchange.groupware.update.internal.SchemaE xceptionCodes.create(SchemaExceptionCodes.java:155 )
              at com.openexchange.groupware.update.internal.SchemaS toreImpl.insertLock(SchemaStoreImpl.java:234)
              at com.openexchange.groupware.update.internal.SchemaS toreImpl.lockSchemaDB(SchemaStoreImpl.java:206)
              at com.openexchange.groupware.update.internal.SchemaS toreImpl.lockSchema(SchemaStoreImpl.java:188)
              at com.openexchange.groupware.update.internal.UpdateE xecutor.lockSchema(UpdateExecutor.java:193)
              at com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:121)
              ... 9 more
              Feb 2, 2012 6:00:15 PM com.openexchange.admin.rmi.impl.OXCommonImpl checkContextAndSchema
              SEVERE: Database is locked or is now beeing updated, please try again later
              com.openexchange.admin.rmi.exceptions.DatabaseUpda teException: Database is locked or is now beeing updated, please try again later
              at com.openexchange.admin.rmi.impl.OXCommonImpl.check ContextAndSchema(OXCommonImpl.java:150)
              at com.openexchange.admin.rmi.impl.OXUser.list(OXUser .java:1045)
              at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
              at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
              at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
              at java.lang.reflect.Method.invoke(Method.java:597)
              at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:305)
              at sun.rmi.transport.Transport$1.run(Transport.java:1 59)
              at java.security.AccessController.doPrivileged(Native Method)
              at sun.rmi.transport.Transport.serviceCall(Transport. java:155)

              at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:535)
              at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run0(TCPTransport.java:790)
              at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:649)
              at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:886)
              at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:908)
              at java.lang.Thread.run(Thread.java:662)
              Feb 2, 2012 6:00:15 PM com.openexchange.log.internal.LoggerTask call
              INFO: Logged at: com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:119)
              Starting blocking updates on schema oxgroupdatabase_5
              Feb 2, 2012 6:00:15 PM com.openexchange.log.internal.LoggerTask call
              SEVERE: Logged at: com.openexchange.groupware.update.internal.UpdateP rocess.run(UpdateProcess.java:93)
              UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxgroupdatabase_5. exceptionID=1100519292-4
              UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxgroupdatabase_5. exceptionID=1100519292-4


              If more logs is needed please advice.

              Regards

              Comment

              • #8
                Okay, I see:

                Starting blocking updates on schema oxgroupdatabase_5

                and later

                Update conflict detected. Another process is currently updating schema oxgroupdatabase_5.

                So this is not the first time OX tried to update the database. Please investigate the groupware log file for earlier messages starting with

                Starting blocking updates on schema oxgroupdatabase_5

                Comment

                • #9
                  The first message in open-xchange.log is:

                  INFO: Logged at: com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:119)
                  Starting blocking updates on schema oxgroupdatabase_5
                  Feb 2, 2012 3:36:23 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:153)
                  Starting update task FolderAddIndex2LastModified on schema oxgroupdatabase_5.
                  Feb 2, 2012 3:36:23 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.groupware.update.tasks.FolderAddI ndex2LastModified.createMyIndex(FolderAddIndex2Las tModified.java:114)
                  Creating new index named "lastModifiedIndex" with columns (cid, changing_date, module) on table oxfolder_tree.
                  com.openexchange.database.schema=oxgroupdatabase_5
                  Feb 2, 2012 3:36:24 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.groupware.update.tasks.FolderAddI ndex2LastModified.createMyIndex(FolderAddIndex2Las tModified.java:114)
                  Creating new index named "lastModifiedIndex" with columns (cid, changing_date, module) on table del_oxfolder_tree.
                  com.openexchange.database.schema=oxgroupdatabase_5
                  Feb 2, 2012 3:36:24 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:166)
                  Update task FolderAddIndex2LastModified on schema oxgroupdatabase_5 done.
                  Feb 2, 2012 3:36:24 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates(UpdateExecutor.java:153)
                  Starting update task ContactAddOutlookAddressFieldsTask on schema oxgroupdatabase_5.
                  Feb 2, 2012 3:36:27 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.sessiond.impl.SessiondServiceImpl .getSession(SessiondServiceImpl.java:158)
                  Session not found. ID: 84790ce59800475b8c2e200db1ec8b27
                  Feb 2, 2012 3:36:27 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.ajax.SessionServlet.getSession(Se ssionServlet.java:506)
                  There is no session associated with session identifier: 84790ce59800475b8c2e200db1ec8b27
                  Feb 2, 2012 3:36:27 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.authentication.ldap.LDAPAuthentic ation.handleLoginInfo(LDAPAuthentication.java:136)
                  User support successful authenticated.
                  Feb 2, 2012 3:36:27 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.groupware.contexts.impl.ContextSt orage.getContext(ContextStorage.java:117)
                  CTX-0007 Category=4 Message=Updating database ... Try again later. exceptionID=-1187197703-25
                  Feb 2, 2012 3:36:27 PM com.openexchange.log.internal.LoggerTask call
                  INFO: Logged at: com.openexchange.ajax.Login$11.doLogin(Login.java: 904)


                  but before that I find some errors. To fix that error(when try to login give a Internal Error), after upgrade, I do chown -R open-xchange.open-xchange /opt/open-xchange.

                  The error are:

                  SEVERE: Logged at: com.openexchange.database.internal.Management.regi sterPool(Management.java:107)
                  JMX-0001 Category=10 Message=MBean registration denied: ManagementAgent is not running. exceptionID=-1187197703-20
                  com.openexchange.ajp13.remoteAddress=127.0.0.1
                  com.openexchange.ajp13.remotePort=37271
                  com.openexchange.database.schema=oxgroupdatabase_5
                  JMX-0001 Category=10 Message=MBean registration denied: ManagementAgent is not running. exceptionID=-1187197703-20
                  at com.openexchange.management.internal.ManagementAge ntImpl.registerMBean(ManagementAgentImpl.java:186)
                  at com.openexchange.database.internal.Management.regi sterPool(Management.java:100)
                  at com.openexchange.database.internal.Management.addP ool(Management.java:184)
                  at com.openexchange.database.internal.ContextDatabase LifeCycle.create(ContextDatabaseLifeCycle.java:109 )
                  at com.openexchange.database.internal.Pools.getPool(P ools.java:108)
                  at com.openexchange.database.internal.ReplicationMoni tor$1.get(ReplicationMonitor.java:98)
                  at com.openexchange.database.internal.ReplicationMoni tor.checkActualAndFallback(ReplicationMonitor.java :151)
                  at com.openexchange.database.internal.ReplicationMoni tor.checkActualAndFallback(ReplicationMonitor.java :141)
                  at com.openexchange.database.internal.DatabaseService Impl.get(DatabaseServiceImpl.java:97)
                  at com.openexchange.database.internal.DatabaseService Impl.getReadOnly(DatabaseServiceImpl.java:150)
                  at com.openexchange.databaseold.Database.get(Database .java:114)
                  at com.openexchange.server.impl.DBPool.pickup(DBPool. java:68)
                  at com.openexchange.groupware.contexts.impl.RdbContex tStorage.getAdmin(RdbContextStorage.java:135)
                  at com.openexchange.groupware.contexts.impl.RdbContex tStorage.loadContext(RdbContextStorage.java:197)
                  at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage$1.load(CachingContextStorage.java:129 )
                  at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage$1.load(CachingContextStorage.java:124 )
                  at com.openexchange.caching.dynamic.Refresher.refresh (Refresher.java:205)
                  at com.openexchange.caching.dynamic.Refresher.refresh (Refresher.java:146)
                  at com.openexchange.caching.dynamic.Refresher.refresh (Refresher.java:118)
                  at com.openexchange.groupware.contexts.impl.ContextRe loader.<init>(ContextReloader.java:75)
                  at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage.loadContext(CachingContextStorage.jav a:155)
                  at com.openexchange.groupware.contexts.impl.ContextSt orage.getContext(ContextStorage.java:114)
                  at com.openexchange.login.internal.LoginPerformer.fin dContext(LoginPerformer.java:257)
                  at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:184)
                  at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:128)
                  at com.openexchange.ajax.Login$11.doLogin(Login.java: 904)
                  at com.openexchange.ajax.Login.loginOperation(Login.j ava:919)
                  at com.openexchange.ajax.Login.doLogin(Login.java:901 )
                  at com.openexchange.ajax.Login$1.handleRequest(Login. java:184)
                  at com.openexchange.ajax.Login.doJSONAuth(Login.java: 738)
                  at com.openexchange.ajax.Login.doGet(Login.java:725)
                  at com.openexchange.ajax.Login.doPost(Login.java:858)
                  at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
                  at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:428)
                  at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
                  at com.openexchange.ajp13.coyote.AjpProcessor.process (AjpProcessor.java:822)
                  at com.openexchange.ajp13.coyote.sockethandler.Coyote Task.call(CoyoteTask.java:184)
                  at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
                  at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
                  at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
                  at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:752)
                  at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:781)
                  at java.lang.Thread.run(Thread.java:662)


                  Best Regards

                  Comment

                  • #10
                    The update process consinsts of this messages:

                    Starting blocking updates on schema oxgroupdatabase_5
                    Starting update task FolderAddIndex2LastModified on schema oxgroupdatabase_5.
                    Update task FolderAddIndex2LastModified on schema oxgroupdatabase_5 done.
                    Starting update task ContactAddOutlookAddressFieldsTask on schema oxgroupdatabase_5.

                    All those messages are written by

                    com.openexchange.groupware.update.internal.UpdateE xecutor.runUpdates

                    There must be more of those messages. We need all of them to investigate what happened.

                    Comment

                    • #11
                      I've quite the same problem (upgrading from 6.20.0.0-27).

                      when users log in, the following exception is thrown

                      Code:
                      SEVERE: Logged at: com.openexchange.groupware.update.internal.UpdateProcess.run(UpdateProcess.java:93)
UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxdatabase_5. exceptionID=425901420-4
UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxdatabase_5. exceptionID=425901420-4
        at com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:131)
        at com.openexchange.groupware.update.internal.UpdateExecutor.execute(UpdateExecutor.java:113)
        at com.openexchange.groupware.update.internal.UpdateProcess.run(UpdateProcess.java:89)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
        at java.util.concurrent.FutureTask.run(FutureTask.java:138)
        at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$ScheduledFutureTask.run(CustomThreadPoolExecutor.java:901)
        at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.runTask(CustomThreadPoolExecutor.java:752)
        at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.run(CustomThreadPoolExecutor.java:781)
        at java.lang.Thread.run(Thread.java:662)
Caused by: UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxdatabase_5. exceptionID=425901420-3
        at com.openexchange.groupware.update.internal.SchemaExceptionFactory.createException(SchemaExceptionFactory.java:74)
        at com.openexchange.groupware.update.internal.SchemaExceptionFactory.createException(SchemaExceptionFactory.java:60)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:141)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:145)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:149)
        at com.openexchange.groupware.update.internal.SchemaExceptionCodes.create(SchemaExceptionCodes.java:155)
        at com.openexchange.groupware.update.internal.SchemaStoreImpl.insertLock(SchemaStoreImpl.java:234)
        at com.openexchange.groupware.update.internal.SchemaStoreImpl.lockSchemaDB(SchemaStoreImpl.java:206)
        at com.openexchange.groupware.update.internal.SchemaStoreImpl.lockSchema(SchemaStoreImpl.java:188)
        at com.openexchange.groupware.update.internal.UpdateExecutor.lockSchema(UpdateExecutor.java:193)
        at com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:121)
        ... 9 more
Feb 3, 2012 3:08:31 PM com.openexchange.log.internal.LoggerTask call

                      I've successfully updated another OXSE installation from the same version, so I've compared the list of executed Tasks (listExecutedUpdateTasks command).
                      It seems that the task DropIndividualUserPermissionsOnPublicFolderTask is causing the exception.

                      In fact, if I manually force another task
                      Code:
                      /opt/open-xchange/sbin/forceupdatetask -n oxdatabase_5 -t com.openexchange.groupware.update.tasks.ContactAddUIDValueTask
                      it completes correctly
                      Code:
                      Feb 3, 2012 5:11:24 PM com.openexchange.log.internal.LoggerTask call
INFO: Logged at: com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:119)
Starting blocking updates on schema oxdatabase_5
Feb 3, 2012 5:11:24 PM com.openexchange.log.internal.LoggerTask call
INFO: Logged at: com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:153)
Starting update task ContactAddUIDValueTask on schema oxdatabase_5.
Feb 3, 2012 5:11:24 PM com.openexchange.log.internal.LoggerTask call
INFO: Logged at: com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:166)
Update task ContactAddUIDValueTask on schema oxdatabase_5 done.
Feb 3, 2012 5:11:24 PM com.openexchange.log.internal.LoggerTask call
INFO: Logged at: com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:172)
Finished blocking updates on schema oxdatabase_5

                      If I launch this
                      Code:
                      /opt/open-xchange/sbin/forceupdatetask -n oxdatabase_5 -t com.openexchange.groupware.update.tasks.DropIndividualUserPermissionsOnPublicFolderTaskexceptionID=961487147-319
                      I get this exception
                      Code:
                      Feb 3, 2012 5:12:31 PM com.openexchange.log.internal.LoggerTask call
INFO: Logged at: com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:119)
Starting background updates on schema oxdatabase_5
Feb 3, 2012 5:12:31 PM com.openexchange.log.internal.LoggerTask call
SEVERE: Logged at: com.openexchange.groupware.update.tools.UpdateTaskMBean.invoke(UpdateTaskMBean.java:288)
UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxdatabase_5. exceptionID=961487147-319
UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxdatabase_5. exceptionID=961487147-319
        at com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:131)
        at com.openexchange.groupware.update.internal.UpdateExecutor.execute(UpdateExecutor.java:105)
        at com.openexchange.groupware.update.tools.UpdateTaskToolkit.forceUpdateTask0(UpdateTaskToolkit.java:138)
        at com.openexchange.groupware.update.tools.UpdateTaskToolkit.forceUpdateTask(UpdateTaskToolkit.java:124)
        at com.openexchange.groupware.update.tools.UpdateTaskToolkit.forceUpdateTask(UpdateTaskToolkit.java:112)
        at com.openexchange.groupware.update.tools.UpdateTaskMBean.invoke(UpdateTaskMBean.java:284)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:836)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:761)
        at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.java:1427)
        at javax.management.remote.rmi.RMIConnectionImpl.access$200(RMIConnectionImpl.java:72)
        at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnectionImpl.java:1265)
        at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnectionImpl.java:1360)
        at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:788)
        at sun.reflect.GeneratedMethodAccessor88.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:305)
        at sun.rmi.transport.Transport$1.run(Transport.java:159)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.rmi.transport.Transport.serviceCall(Transport.java:155)
        at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:790)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:649)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
        at java.lang.Thread.run(Thread.java:662)
Caused by: UPD-0003 Category=3 Message=Update conflict detected. Another process is currently updating schema oxdatabase_5. exceptionID=961487147-318
        at com.openexchange.groupware.update.internal.SchemaExceptionFactory.createException(SchemaExceptionFactory.java:74)
        at com.openexchange.groupware.update.internal.SchemaExceptionFactory.createException(SchemaExceptionFactory.java:60)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:141)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:145)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:149)
        at com.openexchange.groupware.update.internal.SchemaExceptionCodes.create(SchemaExceptionCodes.java:155)
        at com.openexchange.groupware.update.internal.SchemaStoreImpl.insertLock(SchemaStoreImpl.java:234)
        at com.openexchange.groupware.update.internal.SchemaStoreImpl.lockSchemaDB(SchemaStoreImpl.java:206)
        at com.openexchange.groupware.update.internal.SchemaStoreImpl.lockSchema(SchemaStoreImpl.java:188)
        at com.openexchange.groupware.update.internal.UpdateExecutor.lockSchema(UpdateExecutor.java:193)
        at com.openexchange.groupware.update.internal.UpdateExecutor.runUpdates(UpdateExecutor.java:121)
        ... 25 more

                      Any ideas?

                      Comment

                      • #12
                        The update process is documented in the log files completely. You have to follow those messages to investigate what went wrong. The update process starts with this message:

                        Code:
                        Starting blocking updates on schema oxgroupware_5
                        It finishes successfully with this message:

                        Code:
                        Finished blocking updates on schema oxgroupware_5
                        Between those two messages you will see messages like this:

                        Code:
                        Starting update task FolderAddIndex2LastModified on schema oxgroupdatabase_5.
Update task FolderAddIndex2LastModified on schema oxgroupdatabase_5 done.
                        Which documents the beginning and the finish of a certain update task. If you don't find the message

                        Code:
                        Finished blocking updates on schema oxgroupware_5
                        your database is broken. This can happen either by a failing update task or you killed the processes before they could finish the update. If there is a problem with the update you will see an exception message with a stack trace. We need this to investigate why it failed. If you killed the process before the update could finish, your database is broken. You need to restore a backup from before the upgrade and try to run the update again.

                        Comment

                        • #13
                          I will try to send you, as soon as possible, the log messages that you ask.

                          I have one question, about the table updateTask in database. I convert the timestamp field to see what update are done in the day 2012-02-02 ans I found that that table only have 2 rows:

                          0 LOCKED 1 1328196983118
                          0 com.openexchange.groupware.update.tasks.FolderAddI ... 1 1328196984582

                          Can be that LOCKED the cause of the problem?

                          I will send you the others logs.

                          Thanks for your help.

                          Regards

                          Comment

                          • #14
                            No! The problem is, that the execution of the update tasks once failed. Update tasks need to be finished successfully otherwise your database is broken. You need to restore it from a backup because it is left over in an inconsistent state. Putting it into a consistent state may require touching too much data in the database which is too hard to explain.

                            You may try to remove that line with taskName LOCKED. This is the indicator that update tasks did not finish successfully. But don't blame somebody if your OX does not work afterwards because your database is broken. Additionally check for the table version. It has a column locked. This column also needs to be set to false. If that table does not exist, ignore it.

                            Comment

                            • #15
                              I try to remove the value LOCKED and the systems work.

                              Now I can face problems but now I'm not have problems.

                              If I have problems and can resolve that with the release instrunctions for administrator. I will try.

                              Thanks for your help.

                              Regards

                              Comment

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