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  • #1

    Infostore

    I have a problem when i would like to save file in infostore. I get the following error message:
    The file store could not be reached.

    You can see in the log:

    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger debug
    FINE: ---> com.mysql.jdbc.Connection@758e758e
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: com.mysql.jdbc.PreparedStatement@6cd86cd8: SELECT infostore.id,infostore_document.title FROM infostore JOIN infostore_document ON infostore.cid = 1 A
    ND infostore_document.cid = 1 AND infostore.version = infostore_document.version_number AND infostore.id = infostore_document.infostore_id WHERE infostore.fo
    lder_id = 40 AND infostore_document.filename = 'no_image.jpg'
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger debug
    FINE: <--- com.mysql.jdbc.Connection@758e758e
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Back time: 0
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Back time: 0
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: com.mysql.jdbc.PreparedStatement@1880188: INSERT INTO infostore (id,folder_id,version,color_label,creating_date,la st_modified,created_by,changed_by,c
    id) VALUES (3,40,1,0,1173168996010,1173168996010,6,6,1)
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Back time: 0
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: com.mysql.jdbc.PreparedStatement@32a032a0: INSERT INTO infostore_document (infostore_id,version_number,creating_date,last_mo dified,created_by,changed
    _by,title,url,description,categories,filename,file _size,file_mimetype,file_md5sum,file_version_comme nt,file_store_location,cid) VALUES (3,0,1173168996010,117
    3168996010,6,6,'almafa','http://www.index.hu','nincs kép','image',null,0,null,null,'komment.',null,1)
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Back time: 0
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Back time: 0
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Back time: 0
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Back time: 0
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger debug
    FINE: IFO-0419 Category=5 Message=The file store could not be reached. exceptionID=-764066284-17
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: com.mysql.jdbc.PreparedStatement@7e167e16: DELETE FROM infostore_document WHERE ( ( infostore_id = 3 AND version_number = 0) ) AND cid = 1
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Back time: 0
    Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
    FINEST: Get time: 0, Created: false
    Last edited by Guest; 03-06-2007, 10:26 AM.
    Tags: None
  • #2
    ..................
    Last edited by Guest; 03-06-2007, 10:40 AM.

    Comment

    • #3
      Don't save

      I have a problem when i would like to save file in infostore. I get the following error message:
      The file store could not be reached.

      You can see in the log:

      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger debug
      FINE: ---> com.mysql.jdbc.Connection@758e758e
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: com.mysql.jdbc.PreparedStatement@6cd86cd8: SELECT infostore.id,infostore_document.title FROM infostore JOIN infostore_document ON infostore.cid = 1 A
      ND infostore_document.cid = 1 AND infostore.version = infostore_document.version_number AND infostore.id = infostore_document.infostore_id WHERE infostore.fo
      lder_id = 40 AND infostore_document.filename = 'no_image.jpg'
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger debug
      FINE: <--- com.mysql.jdbc.Connection@758e758e
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Back time: 0
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Back time: 0
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: com.mysql.jdbc.PreparedStatement@1880188: INSERT INTO infostore (id,folder_id,version,color_label,creating_date,la st_modified,created_by,changed_by,c
      id) VALUES (3,40,1,0,1173168996010,1173168996010,6,6,1)
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Back time: 0
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: com.mysql.jdbc.PreparedStatement@32a032a0: INSERT INTO infostore_document (infostore_id,version_number,creating_date,last_mo dified,created_by,changed
      _by,title,url,description,categories,filename,file _size,file_mimetype,file_md5sum,file_version_comme nt,file_store_location,cid) VALUES (3,0,1173168996010,117
      3168996010,6,6,'almafa','http://www.index.hu','nincs kép','image',null,0,null,null,'komment.',null,1)
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Back time: 0
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Back time: 0
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Back time: 0
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Back time: 0
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger debug
      FINE: IFO-0419 Category=5 Message=The file store could not be reached. exceptionID=-764066284-17
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: com.mysql.jdbc.PreparedStatement@7e167e16: DELETE FROM infostore_document WHERE ( ( infostore_id = 3 AND version_number = 0) ) AND cid = 1
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Back time: 0
      Mar 6, 2007 3:16:36 AM org.apache.commons.logging.impl.Jdk14Logger trace
      FINEST: Get time: 0, Created: false

      Comment

      • #4
        I would like to reach the stored files with samba

        I would like to reach the stored files with samba and i don't know, how store it the files and where can i find them on the server?

        I have seen in /opt/open-xchange/etc/groupware/server.properties, that possible values are currently FileStorage, QuotaFileStorage and WebdavFileStorage.

        What does it mean?

        Comment

        • #5
          The OX Infostore can be accessed with WebDAV, not SMB.

          Comment

          • #6
            This can have numerous reasons, I'm afraid, so you'll have to check a few things for me. Usually the default installation tries to save files to /var/opt/open-xchange/filespool/1_ctx_store. For this to work, make sure that

            /var/opt/open-xchange/filespool

            exists and that the open-xchange user may create directories below it. The groupware will then try to create the 1_ctx_store directory itself.

            If that works and you still can't upload any files we'll have to look elswhere.

            HTH

            Comment

            • #7
              at my server there is no subfolder of /var/opt/
              cant safe files too

              Comment

              • #8
                Don't save

                Thanks, the missing directory was the problem.

                Comment

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