unable to create INBOX

[peterking756]

The following is the creating ox user info, I can not find any solution of advice on our forum, I am sadness.

mail:~# /opt/open-xchange/sbin/createuser -A oxadmin -P secret --username pqiu --displayname "peter qiu" --password qwer1234 --email pqiu@35post.com --givenname peter --surname qiu --language en_US --timezone Asia/Shanghai --department Network --company "Neuros"
Server response:
com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPEx ception: unable to create INBOX

Any advice or suggestion are very thankful!

[tronn]

The following is the creating ox user info, I can not find any solution of advice on our forum, I am sadness.

mail:~# /opt/open-xchange/sbin/createuser -A oxadmin -P secret --username pqiu --displayname "peter qiu" --password qwer1234 --email pqiu@35post.com --givenname peter --surname qiu --language en_US --timezone Asia/Shanghai --department Network --company "Neuros"
Server response:
com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPEx ception: unable to create INBOX

Any advice or suggestion are very thankful!

I could be many different reasons for that I guess, but first thought is, is the oxadmin user admin user in ur imap server

if cyrus in imap.conf
admin: oxadmin

Tronn

[peterking756]

reply unable to create INBOX

Thanks Tronn. I have check the /etc/imapd.conf, the content is like this:

#admins: cyrus
admins: oxadmin

I think it is right. Maybe it have other reason. And I have download vmware hyperion ox images. run the vmware and create ox user but appeared same error information. I think this is a bug of ox server . I have commit on bugzilla, I hope the ox developer can fix it. Thanks for your fast response.

[neo]

Thanks Tronn. I have check the /etc/imapd.conf, the content is like this:

#admins: cyrus
admins: oxadmin

I think it is right. Maybe it have other reason. And I have download vmware hyperion ox images. run the vmware and create ox user but appeared same error information. I think this is a bug of ox server . I have commit on bugzilla, I hope the ox developer can fix it. Thanks for your fast response.

Did you try to create the INBOX manually like it is mentioned in the WIKI?

[peterking756]

reply unable to create INBOX

Did you try to create the INBOX manually like it is mentioned in the WIKI?

I create the cyrus mailbox again such as:
mail:~# cyradm -u oxadmin localhost
IMAP Password:
localhost> cm user.kqiu
localhost> lm user.kqiu
user.kqiu (\HasNoChildren)
localhost> sam user.kqiu kqiu lswiprcd

and then create the ox user such as :

mail:~# /opt/open-xchange/sbin/createuser -A oxadmin -P secret --username kqiu --displayname "kelly qiu" --password qwer1234 --email kqiu@35post.com --givenname kqiu --surname qiu --language en_US --timezone Asia/Shanghai --department Network --company "Neuros"
Server response:
com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPEx ception: unable to create INBOX

and the error still in.

I install the cryrus-imapd-2.2 use the following command:
apt-get install cyrus22-imapd cyrus22-admin cyrus22-common

Should I need install the cyrus by source way.

Neo Thanks a lot!

[oprocopio]

If in /etc/imapd.conf you set:

unixhierarchysep: yes

then you must create the mailbox with a "/" :

cm user/kqiu
sam user/kqiu kqiu lswiprcd

from imapd.conf:

# UNIX Hierarchy Convention
# Set to yes, and cyrus will accept dots in names, and use the forward
# slash "/" to delimit levels of the hierarchy. This is done by converting
# internally all dots to "^", and all "/" to dots. So the "rabbit.holes"
# mailbox of user "helmer.fudd" is stored in "user.elmer^fud.rabbit^holes"
unixhierarchysep: yes

orlando

[oprocopio]

Yes....now everything is fine!!

1. create the mailbox with "/" :

cm user/orlando
sam user/orlando orlando lswiprcd

2. create the user like wiki

then you can login.

orlando

[peterking756]

If in /etc/imapd.conf you set:

unixhierarchysep: yes

then you must create the mailbox with a "/" :

cm user/kqiu
sam user/kqiu kqiu lswiprcd

from imapd.conf:



orlando

Thanks a lot. This is the real reason. Now I can create the ox user.The install guide will give us a lot trouble , if the /etc/imapd.conf set unixhierarchysep: yes when we create the cyrus mail box should like this :

cyradm -u oxadmin localhost
Password: "very secret"
cm user/orlando
sam user/orlando orlando lswiprcd

I hope our open-xchange can find the solution if meet this case.
and hope the open-xchange deveploer or admin can fix the installation guide and can not make the ox user misunderstand. Thanks again.

[Martin Heiland]

The installation guide at http://www.open-xchange.com/wiki/ind...e_Installation is implemented in a wiki. Everybody can advance this guide and you are welcome to contribute this correction there to support other community members.

[neo]

Thanks a lot. This is the real reason. Now I can create the ox user.The install guide will give us a lot trouble , if the /etc/imapd.conf set unixhierarchysep: yes when we create the cyrus mail box should like this :

cyradm -u oxadmin localhost
Password: "very secret"
cm user/orlando
sam user/orlando orlando lswiprcd

I hope our open-xchange can find the solution if meet this case.
and hope the open-xchange deveploer or admin can fix the installation guide and can not make the ox user misunderstand. Thanks again.

Ups, that was my modification because of the default setup for the virtual appliances from daniel and me.

Corrected the wiki.

[peterking756]

reply postfix-mysql config for ox

Ups, that was my modification because of the default setup for the virtual appliances from daniel and me.

Corrected the wiki.

Everything for ox installation is done except postifx configring as mysql query and authentication. Thanks a lot for neo and open-exchange team members
making great efforts. Now I can send the e-mail by ox. But can not receive the email by ox. I am waiting the document or guide manul about the postfix configuration (mysql) and authentication for ox. And thanks for open sources developers contribution and great efforts!