changing primary mail address

[kniggisiggi]

hello everyone,

ich want to change the primary mail address of an existing user.

i edited User.properties

PRIMARY_MAIL_UNCHANGEABLGE=false

then i restartet open-exchange-admin

#changeuser -c 1 -A admin -P geheim -u user1 -e newaddress@example.de
user user1 in context 1 could not be changed: 
Server response:
 primary mail must not be changed

funny thing that the server is telling me what i wouldn't have to do....

so, what should i do???

[Martin Heiland]

Hi,

this flag is only valid for new contexts if i remember correctly. Maybe Carsten can tell you more.

Greetings

[kniggisiggi]

but how do i work around my problem to change the primary email-address?

the former primary email-address of that user doesn't exits anymore.

how do u manage the change of someone lastname? (e.g. marriage)

[Carsten Hoeger]

That should work. If not, I'd consider this as a bug.
Please report via http://bugs.open-xchange.com

[kniggisiggi]

bug report erstellt.

http://bugs.open-xchange.com/cgi-bin/bugzilla/show_bug.cgi?id=14289

[kniggisiggi]

since the bug isn't fixed yet, and i still have the issued problem about my user which got married, i need some kind of workaround.

can't i just change the primary-emailadress in the mysql-database?

is it enough to change the field "mail" in the table "user"?

greetings

kniggisiggi

[Martin Heiland]

Thanks for the bug report, we can reproduce it. Sorry there is no ETA when this will be fixed, maybe 6.14.

[kniggisiggi]

the bug isn't fixed in 6.12

my customers can't wait anymore.

do u have any suggestions for a good workaround?

changing the field email in table user of my database didn't work.

what do i have to change else?

greetings

kniggisiggi

[kniggisiggi]

i just updated to ox 6.14 rev 6 on a debian lenny (stable) system.

i still can't change the primary emailadresse.

i am waiting for this to be fixed since 6.10!

is there any kind of workaround? how do u manage a change of your last name an email?

or can i change the emailadress in the mysql-database directly?

does anyoneelse having this problem?

greetings

[holgi]

Hello kniggisiggi,

i'm really sorry about this. If this is a real urgent problem, and you have
a support contract with us, please follow:

http://www.open-xchange.com/en/services/support-contact

if not contact us via:

http://www.open-xchange.com/en/contactus

in both cases, we should be able to find a solution quickly.

Thx,
Holger

[Martin Heiland]

We're currently fixing this.

[kniggisiggi]

Thank you!

[Martin Heiland]

Has been fixed with latest snapshot packages, this fix will be available with 6.16

[Markus Wagner]

The fix will be available also with the next v6.14 Public PTF which will be released this week.

[wwgernot]

same problem here

the user changed his domain, and i need to alter 51 primary mailaddresses.
i got with the latest release (6.14.0 Rev8 ( 2009-12-15 08:20:12 ) )

and the PRIMARY_MAIL_UNCHANGEABLGE=false in User.properties

following response:
user 51 in context 87 could not be changed:
Server response:
primary mail must not be changed