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  • changing primary mail address

    hello everyone,

    ich want to change the primary mail address of an existing user.

    i edited User.properties
    HTML Code:
    PRIMARY_MAIL_UNCHANGEABLGE=false
    then i restartet open-exchange-admin

    Code:
    #changeuser -c 1 -A admin -P geheim -u user1 -e newaddress@example.de
    user user1 in context 1 could not be changed: 
    Server response:
     primary mail must not be changed
    funny thing that the server is telling me what i wouldn't have to do....

    so, what should i do???

  • #2
    Hi,

    this flag is only valid for new contexts if i remember correctly. Maybe Carsten can tell you more.

    Greetings

    Comment


    • #3
      but how do i work around my problem to change the primary email-address?

      the former primary email-address of that user doesn't exits anymore.

      how do u manage the change of someone lastname? (e.g. marriage)

      Comment


      • #4
        That should work. If not, I'd consider this as a bug.
        Please report via http://bugs.open-xchange.com

        Comment


        • #5
          bug report erstellt.

          http://bugs.open-xchange.com/cgi-bin...g.cgi?id=14289

          Comment


          • #6
            since the bug isn't fixed yet, and i still have the issued problem about my user which got married, i need some kind of workaround.

            can't i just change the primary-emailadress in the mysql-database?

            is it enough to change the field "mail" in the table "user"?

            greetings

            kniggisiggi

            Comment


            • #7
              Thanks for the bug report, we can reproduce it. Sorry there is no ETA when this will be fixed, maybe 6.14.

              Comment


              • #8
                the bug isn't fixed in 6.12

                my customers can't wait anymore.

                do u have any suggestions for a good workaround?

                changing the field email in table user of my database didn't work.

                what do i have to change else?

                greetings

                kniggisiggi

                Comment


                • #9
                  i just updated to ox 6.14 rev 6 on a debian lenny (stable) system.

                  i still can't change the primary emailadresse.

                  i am waiting for this to be fixed since 6.10!

                  is there any kind of workaround? how do u manage a change of your last name an email?

                  or can i change the emailadress in the mysql-database directly?

                  does anyoneelse having this problem?

                  greetings

                  Comment


                  • #10
                    Hello kniggisiggi,

                    i'm really sorry about this. If this is a real urgent problem, and you have
                    a support contract with us, please follow:
                    http://www.open-xchange.com/en/services/support-contact

                    if not contact us via:
                    http://www.open-xchange.com/en/contactus

                    in both cases, we should be able to find a solution quickly.

                    Thx,
                    Holger

                    Comment


                    • #11
                      We're currently fixing this.

                      Comment


                      • #12
                        Thank you!

                        Comment


                        • #13
                          Has been fixed with latest snapshot packages, this fix will be available with 6.16

                          Comment


                          • #14
                            The fix will be available also with the next v6.14 Public PTF which will be released this week.
                            Markus Wagner
                            Open-Xchange Quality Assurance

                            Comment


                            • #15
                              same problem here

                              the user changed his domain, and i need to alter 51 primary mailaddresses.
                              i got with the latest release (6.14.0 Rev8 ( 2009-12-15 08:20:12 ) )

                              and the PRIMARY_MAIL_UNCHANGEABLGE=false in User.properties

                              following response:
                              user 51 in context 87 could not be changed:
                              Server response:
                              primary mail must not be changed

                              Comment

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