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  • german "Umlaute" () again

    Hello,

    after installing more ox-packages using yast (open-xchange-publish*, open-xchange-subscribe*, open-xchange-template, open-xchange-i18n an the korean-language-packages), suddenly all german Umlaute ( etc.)where gone resp. transformed to wrong characters (e. g. = ü. Futhermore the standard-drafts-folder Entwrfe wasnt ins use anymore. Instead of that a new folder Enwürfe was created and used.

    In a former threat of this board I saw, that additional language-packeges could cause this problem, so I uninstalled all korean and i18n packages an restarted the services without success . While the deinstallation of the other abouve mentioned packages brought no improvement, I recovered the again.

    This packages are installed now:

    Code:
    > rpm -qa | grep 'open-xchange'
    open-xchange-gui-6.10.0.0-6_6.1
    open-xchange-i18n-6.10.0.0-6_6.1
    open-xchange-server-6.10.0.0-6_6.1
    open-xchange-group-managerequest-6.10.0.0-6_6.1
    open-xchange-authentication-imap-6.10.0.0-6_6.1
    open-xchange-admin-plugin-hosting-6.10.0.0-6_6.1
    open-xchange-timer-6.10.0.0-6_6.2
    open-xchange-charset-6.10.0.0-6_6.2
    open-xchange-crypto-6.10.0.0-6_6.1
    open-xchange-control-6.10.0.0-6_6.1
    open-xchange-push-udp-6.10.0.0-6_6.1
    open-xchange-conversion-servlet-6.10.0.0-6_6.1
    open-xchange-admin-plugin-hosting-lib-6.10.0.0-6_6.1
    open-xchange-xerces-sun-6.10.0.0-6_6.1
    open-xchange-subscribe-crawler-6.10.0.0-6_6.1
    open-xchange-activation-1.1.1-6_6.1
    open-xchange-jcharset-1.3.0-44_44.2
    open-xchange-genconf-6.10.0.0-6_6.2
    open-xchange-conversion-6.10.0.0-6_6.1
    open-xchange-management-6.10.0.0-6_6.1
    open-xchange-cache-6.10.0.0-6_6.1
    open-xchange-smtp-6.10.0.0-6_6.1
    open-xchange-passwordchange-servlet-6.10.0.0-6_6.1
    open-xchange-contactcollector-6.10.0.0-6_6.1
    open-xchange-calendar-6.10.0.0-6_6.1
    open-xchange-subscribe-6.10.0.0-6_6.1
    open-xchange-6.10.0.0-6_6.1
    open-xchange-publish-json-6.10.0.0-6_6.1
    open-xchange-subscribe-microformats-6.10.0.0-6_6.1
    open-xchange-online-help-de-6.8.1-3.1
    open-xchange-common-6.10.0.0-6_6.1
    open-xchange-xml-6.10.0.0-6_6.2
    open-xchange-publish-6.10.0.0-6_6.1
    open-xchange-configread-6.10.0.0-6_6.1
    open-xchange-configjump-generic-6.10.0.0-6_6.1
    open-xchange-sessiond-6.10.0.0-6_6.1
    open-xchange-settings-extensions-6.10.0.0-6_6.1
    open-xchange-mailfilter-6.10.0.0-6_6.1
    open-xchange-imap-6.10.0.0-6_6.1
    open-xchange-axis2-6.10.0.0-6_6.1
    open-xchange-publish-basic-6.10.0.0-6_6.1
    open-xchange-admin-6.10.0.0-6_6.1
    open-xchange-global-6.10.0.0-6_6.2
    open-xchange-subscribe-json-6.10.0.0-6_6.1
    open-xchange-subscribe-xing-6.10.0.0-6_6.1
    open-xchange-subscribe-linkedin-6.10.0.0-6_6.1
    open-xchange-admin-plugin-hosting-client-6.10.0.0-6_6.1
    open-xchange-dataretention-6.10.0.0-6_6.1
    open-xchange-monitoring-6.10.0.0-6_6.1
    open-xchange-resource-managerequest-6.10.0.0-6_6.1
    open-xchange-data-conversion-ical4j-6.10.0.0-6_6.1
    open-xchange-admin-soap-6.10.0.0-6_6.1
    open-xchange-templating-6.10.0.0-6_6.1
    open-xchange-publish-microformats-6.10.0.0-6_6.1
    open-xchange-admin-client-6.10.0.0-6_6.1
    open-xchange-conversion-engine-6.10.0.0-6_6.1
    open-xchange-spamhandler-default-6.10.0.0-6_6.1
    open-xchange-genconf-mysql-6.10.0.0-6_6.1
    open-xchange-admin-lib-6.10.0.0-6_6.1
    open-xchange-sql-6.10.0.0-6_6.2
    open-xchange-publish-infostore-online-6.10.0.0-6_6.1
    the bundles list
    Code:
    > /opt/open-xchange/sbin/listbundles
    bundlename: org.eclipse.osgi status: ACTIVE
    bundlename: com.openexchange.authentication.imap status: ACTIVE
    bundlename: com.openexchange.axis2 status: ACTIVE
    bundlename: com.openexchange.caching status: ACTIVE
    bundlename: com.openexchange.calendar status: ACTIVE
    bundlename: com.openexchange.charset status: ACTIVE
    bundlename: com.openexchange.common status: ACTIVE
    bundlename: com.openexchange.configjump.generic status: ACTIVE
    bundlename: com.openexchange.configread status: ACTIVE
    bundlename: com.openexchange.contactcollector status: ACTIVE
    bundlename: com.openexchange.control status: ACTIVE
    bundlename: com.openexchange.conversion.engine status: ACTIVE
    bundlename: com.openexchange.conversion status: ACTIVE
    bundlename: com.openexchange.conversion.servlet status: ACTIVE
    bundlename: com.openexchange.crypto status: ACTIVE
    bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
    bundlename: com.openexchange.dataretention status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf.storage status: ACTIVE
    bundlename: com.openexchange.global status: ACTIVE
    bundlename: com.openexchange.group.managerequest status: ACTIVE
    bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
    bundlename: com.openexchange.i18n status: ACTIVE
    bundlename: com.openexchange.imap status: ACTIVE
    bundlename: com.openexchange.mail.filter status: ACTIVE
    bundlename: com.openexchange.management status: ACTIVE
    bundlename: com.openexchange.monitoring status: ACTIVE
    bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
    bundlename: com.openexchange.publish.basic status: ACTIVE
    bundlename: com.openexchange.publish status: ACTIVE
    bundlename: com.openexchange.push.udp status: ACTIVE
    bundlename: com.openexchange.resource.managerequest status: ACTIVE
    bundlename: com.openexchange.server status: ACTIVE
    bundlename: com.openexchange.sessiond status: ACTIVE
    bundlename: com.openexchange.smtp status: ACTIVE
    bundlename: com.openexchange.spamhandler.default status: ACTIVE
    bundlename: com.openexchange.sql status: ACTIVE
    bundlename: com.openexchange.subscribe status: ACTIVE
    bundlename: com.openexchange.timer status: ACTIVE
    bundlename: com.openexchange.xml status: ACTIVE
    bundlename: javax.activation status: ACTIVE
    bundlename: javax.servlet status: ACTIVE
    bundlename: net.freeutils.jcharset status: ACTIVE
    bundlename: org.apache.commons.cli status: ACTIVE
    bundlename: org.apache.commons.lang status: ACTIVE
    bundlename: org.apache.commons.logging status: ACTIVE
    bundlename: org.eclipse.equinox.event status: ACTIVE
    bundlename: org.eclipse.osgi.services status: ACTIVE
    In the log-files a found nothing realy interesting about this problem

    Has anyone around here an idea to solve this problem and to recover my Umlaute?
    Viele Gre
    Rene

    OS: Ubuntu Server amd64 16.4 LTS
    JRE: openjdk-8-jre, MySQL 5.7, Apache 2.4, Dovecot 2.2.22
    OX-Server backend: OXSE latest
    OX-frontend: OXSE latest appsuite + ox6

  • #2
    Hi Rene,

    does this only affect the E-Mail folders? Can you provide a screenshot?

    Thanks!

    Comment


    • #3
      Find attached a Screenshot of the mail folders section.

      The Contacs a also affected. Names, streets, townnames etc.
      Attached Files
      Viele Gre
      Rene

      OS: Ubuntu Server amd64 16.4 LTS
      JRE: openjdk-8-jre, MySQL 5.7, Apache 2.4, Dovecot 2.2.22
      OX-Server backend: OXSE latest
      OX-frontend: OXSE latest appsuite + ox6

      Comment


      • #4
        Hi,

        okay this one is strange. Those i18n and language packs do not influence the naming of already existing imap folders or contact data. They contain code for error messages and ui translations. Could it be that something more than just those packages have been changed before restarting the OX services? Maybe the system locale or something like that? Please post the output of "locale".

        Greetings

        Comment


        • #5
          I didn't register, that something else has been changed between the last restarts.

          Here is the output of "locale":

          Code:
          > locale
          LANG=
          LC_CTYPE="POSIX"
          LC_NUMERIC="POSIX"
          LC_TIME="POSIX"
          LC_COLLATE="POSIX"
          LC_MONETARY="POSIX"
          LC_MESSAGES="POSIX"
          LC_PAPER="POSIX"
          LC_NAME="POSIX"
          LC_ADDRESS="POSIX"
          LC_TELEPHONE="POSIX"
          LC_MEASUREMENT="POSIX"
          LC_IDENTIFICATION="POSIX"
          LC_ALL=
          Viele Gre
          Rene

          OS: Ubuntu Server amd64 16.4 LTS
          JRE: openjdk-8-jre, MySQL 5.7, Apache 2.4, Dovecot 2.2.22
          OX-Server backend: OXSE latest
          OX-frontend: OXSE latest appsuite + ox6

          Comment


          • #6
            Well, the Open-Xchange server process uses the systems locale settings for some operations. Please set a UTF-8 locale and try again.

            Greetings

            Comment


            • #7
              Hi Martin,

              I tried this out. The output of locale is now "de_DE.UTF-8", but in relation to the unlaute nothing chaned at all.

              Any further suggestions?
              Viele Gre
              Rene

              OS: Ubuntu Server amd64 16.4 LTS
              JRE: openjdk-8-jre, MySQL 5.7, Apache 2.4, Dovecot 2.2.22
              OX-Server backend: OXSE latest
              OX-frontend: OXSE latest appsuite + ox6

              Comment


              • #8
                Have you tried to create a new user after setting the new locale and restarting the server? Does it occur then too?

                Comment


                • #9
                  Hi Martin,

                  sorry for the delay, but I was on holiday ...

                  Now I set up a new user - and for him everthings works fine

                  So what can I do, to clean up the existing users?
                  Viele Gre
                  Rene

                  OS: Ubuntu Server amd64 16.4 LTS
                  JRE: openjdk-8-jre, MySQL 5.7, Apache 2.4, Dovecot 2.2.22
                  OX-Server backend: OXSE latest
                  OX-frontend: OXSE latest appsuite + ox6

                  Comment


                  • #10
                    Hi, i was on vacation too
                    However - i think you should check the folder names at the database level (oxfoldertree tables). If other data is already stored incorrect it might be converted or something. Duno how much data is affected.

                    Comment

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