Problem with IMAP account from other server

[dioni]

I add a new IMAP account form other server and when click into this inbox, i received this error:

25-sep-2009 7:04:06 com.openexchange.ajax.Mail actionPutMailList
GRAVE: MSG-1027 Category=8 Message=An error in protocol to mail server mail.delibera.info with login user@example.org (user=14, context=1). Error message: Expected 30 FETCH responses but got 29 from IMAP folder "Inbox" on server "mail.example.org:143". exceptionID=-1681531690-5825
MSG-1027 Category=8 Message=An error in protocol to mail server mail.delibera.info with login user@example.org (user=14, context=1). Error message: Expected 30 FETCH responses but got 29 from IMAP folder "Inbox" on server "mail.example.org:143". exceptionID=-1681531690-5825
at com.openexchange.mail.mime.MIMEMailException.handl eMessagingException(MIMEMailException.java:585)
at com.openexchange.imap.IMAPMessageStorage.getMessag esLong(IMAPMessageStorage.java:267)
at com.openexchange.mail.api.enhanced.MailMessageStor ageLong.getMessages(MailMessageStorageLong.java:25 7)
at com.openexchange.mail.MailServletInterfaceImpl.get MessageList(MailServletInterfaceImpl.java:707)
at com.openexchange.ajax.Mail.actionPutMailList(Mail. java:2334)
at com.openexchange.ajax.Mail.actionPutMailList(Mail. java:2258)
at com.openexchange.ajax.request.MailRequest.action(M ailRequest.java:156)
at com.openexchange.ajax.Multiple.doAction(Multiple.j ava:289)
at com.openexchange.ajax.Multiple.parseActionElement( Multiple.java:178)
at com.openexchange.ajax.Multiple.doPut(Multiple.java :126)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:619)
at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:365)
at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:159)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 433)
at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:128)
at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:28 6)
at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:189)
at com.openexchange.ajp13.najp.AJPv13Task.run(AJPv13T ask.java:281)
at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:417)
at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:595)

And can only see the first email (see attachment)
I try to delete the next email, but with the same result

[Martin Heiland]

Hi,

what IMAP server software do you use? Does it work with other accounts on that mail backend? Whats special about the account?

Greetings

[dioni]

Is an IMAP4rev1 server SmarterMail
Anothers accounts are in this server and works fine

[Martin Heiland]

Thanks for the info. Sadly we don't have such a server tested and its not supported. Can you supply a network sniff of the imap connection and/or server log files?

Greetings

[dioni]

Sorry Martin, but we do not have access for the log files in the IMAP Server side.

Regards

[Martin Heiland]

Is it possible to sniff the network traffic to check what imap commands are triggered?

[dioni]

Sorry, but i can not sniff the network traffic

[Martin Heiland]

Then please just open a bug report with the stacktrace and the information you've provided in this thread. Thanks!