Business Mobility field mapping problems Nokia E51/N97

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  • steini
    Senior Member
    • Feb 2007
    • 115

    #1

    Business Mobility field mapping problems Nokia E51/N97

    hi,

    Nokia E51/N97 + ox business mobility:

    found the following problems:

    1) OX private mobile telephone number is never synced to mobile

    2) private email in OX will become business email on mobile device. Changing business email adress on mobile: mobile value was saved into private email on OX! So these two fields are are fully swaped.

    3) business email in OX will become E-Mail on mobile - instead of business email (could be ok) - way back from mobile to OX will update e-Mail (geschäftlich)

    4) OX Telephone (business 2) is synced to mobile phone business

    Not that big problems but at least the first (no private mobile telephone) is annoying.

    regards
  • Martin Heiland
    Open-Xchange Quality Assurance
    • Feb 2007
    • 3695

    #2
    Hi,

    thanks for the report! The OXtender for Business Mobility implements the ActiveSync protocol, it's equal to all mobile phones and their ActiveSync clients. Since the client software (Mail For Exchange by Nokia) is not in our control we can't fix it *if* it turns out to be a client issue. Gonna check this asap and let you hear from our findings with other phones.

    Greetings
    Last edited by Martin Heiland; 12-30-2009, 10:43 PM.

    Comment

    • Martin Heiland
      Open-Xchange Quality Assurance
      • Feb 2007
      • 3695

      #3
      Confirmed the switch of "private mail" and "business mail" and the lack of synchronization of "private mobile phone". Now investigating if this might be caused by the protocol implementation or the client.

      Comment

      • steini
        Senior Member
        • Feb 2007
        • 115

        #4
        thank you. I guess you are right - the nokia client could/should be improved - eg. also html emails are displayed completely crowded! But of course this is not your part.

        Wish you a happy new year 2010 and a lot of successful answered forum tasks ;-)

        regards

        Comment

        • Martin Heiland
          Open-Xchange Quality Assurance
          • Feb 2007
          • 3695

          #5
          Well, thanks :-)

          also checked Windows Mobile, there the fields are not swapped, but private mobile is missing.

          Guten Rutsch!
          Last edited by Martin Heiland; 12-31-2009, 01:31 PM.

          Comment

          • raix

            #6
            Hi,

            steini, where did you get the ox business mobility extender for the community edition?

            Comment

            • steini
              Senior Member
              • Feb 2007
              • 115

              #7
              hi raix,
              sorry, i used the wrong forum! But we use the commercial OX version together with the 10 user lic of business mobility oxtender.

              regards
              Last edited by steini; 01-04-2010, 07:15 PM.

              Comment

              • steini
                Senior Member
                • Feb 2007
                • 115

                #8
                Originally posted by Martin Braun View Post
                Well, thanks :-)

                also checked Windows Mobile, there the fields are not swapped, but private mobile is missing.

                Guten Rutsch!
                Hello martin,
                any news on this bug? When is next release of mobile business OX that hopefully will fix this?

                Comment

                • Martin Heiland
                  Open-Xchange Quality Assurance
                  • Feb 2007
                  • 3695

                  #9
                  Hi,

                  this should be fixed with 6.16, have you already updated?

                  Greetings

                  Comment

                  • steini
                    Senior Member
                    • Feb 2007
                    • 115

                    #10
                    hi martin,
                    yes we already upgraded to

                    GUI Version: 6.16.0 Rev4
                    Server Version: 6.16.0-Rev4


                    Unfortunately, we have the same problem (tested with a E51 device):

                    a) Private mobile number is never synced

                    b) OX Field "Telefon (geschäftlich 2)" goes to E51 Mobiltel.(dnstl.)

                    All the rest seems to be ok - even some other improvements like attachements on a nokia e51!

                    Best regards
                    Last edited by steini; 04-21-2010, 12:05 PM.

                    Comment

                    • Martin Heiland
                      Open-Xchange Quality Assurance
                      • Feb 2007
                      • 3695

                      #11
                      Hi,

                      please open a support ticket for this one.

                      Thanks.

                      Comment

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