Announcement

Collapse
No announcement yet.

login fail

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    login fail

    first of all sorry about my English.
    after doing the installation and create the context and users, when I log in, attached a print screen with error 404.
    in the apache log appears:
    [Tue April 20 16:51:08 2010] [error] [client 192.168.3.42] File does not exist: / var / www / ajax, referer: http://192.168.3.33/ox6/ox.html
    any suggestion please?
    Tags: None
  • #2
    Hi,

    seems like apache lacks a mod_proxy_ajp configuration. The servlets are missing. Check the installation guide for a sample configuration.

    Comment

    • #3
      thanks for answering
      the error has changed now, print screen says in Spanish:
      Error: The connection is not possible at the moment. Please try again later. (LGI-0005, -1283494732-6)
      and in apache log doesn't show any error
      can you help me, please?
      Last edited by Guest; 04-20-2010, 05:58 PM.

      Comment

      • #4
        Please check the OX logfiles at /var/log/open-xchange

        Comment

        • #5
          Hi, thanks again.

          Open-xchange log says this:

          Apr 22, 2010 8:51:27 AM com.openexchange.ajax.Login doLogin
          SEVERE: LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=1275335713-8
          LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=1275335713-8
          at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:82)
          at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:62)
          at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:139)
          at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:159)
          at com.openexchange.authentication.LoginExceptionCode s.create(LoginExceptionCodes.java:189)
          at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:166)
          at com.openexchange.ajax.Login.doLogin(Login.java:340 )
          at com.openexchange.ajax.Login.doGet(Login.java:138)
          at com.openexchange.ajax.Login.doPost(Login.java:318)
          at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
          at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:384)
          at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
          at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
          at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
          at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
          at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
          at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
          at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
          at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
          at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:737)
          at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:763)
          at java.lang.Thread.run(Thread.java:619)
          Caused by: SRV-0001 Category=4 Message=The required service com.openexchange.authentication.AuthenticationServ ice is temporary not available. Please try again later. exceptionID=1275335713-7
          at com.openexchange.authentication.service.Authentica tion.login(Authentication.java:90)
          at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:115)
          ... 16 more
          Last edited by Guest; 04-22-2010, 08:38 AM.

          Comment

          • #6
            Is there anything else at the logs? Specifically when the server starts up. This error message is pretty strange, but not fatal. Is there any special network configuration like a VPS?

            Comment

            • #7
              sorry I forgot three lines in the previous log.
              I haven't any special network configuration

              This is the complete error in open-exchange.log.0:

              Apr 22, 2010 8:51:27 AM com.openexchange.login.internal.LoginPerformer logLoginRequest
              INFO: Login:marc IP:::1 AuthID:c210dc0f-5a18-4f0f-bbc7-83bd8bdb6e56 Agent:Mozilla/5.0 (X11; U; Linux i686; es-ES; rv:1.9.1.9) Gecko/20100401 Ubuntu/9.10 (karmic) Firefox/3.5.9 Client:com.openexchange.ox6.gui.dhtml(6.16.0 Rev4) Interface:HTTP_JSON Failed.
              Apr 22, 2010 8:51:27 AM com.openexchange.ajax.Login doLogin
              SEVERE: LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=1275335713-8
              LGI-0005 Category=5 Message=Login not possible at the moment. Please try again later. exceptionID=1275335713-8
              at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:82)
              at com.openexchange.authentication.exception.LoginExc eptionFactory.createException(LoginExceptionFactor y.java:62)
              at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:139)
              at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:159)
              at com.openexchange.authentication.LoginExceptionCode s.create(LoginExceptionCodes.java:189)
              at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:166)
              at com.openexchange.ajax.Login.doLogin(Login.java:340 )
              at com.openexchange.ajax.Login.doGet(Login.java:138)
              at com.openexchange.ajax.Login.doPost(Login.java:318)
              at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
              at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:384)
              at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
              at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
              at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
              at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
              at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
              at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
              at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
              at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:737)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:763)
              at java.lang.Thread.run(Thread.java:619)
              Caused by: SRV-0001 Category=4 Message=The required service com.openexchange.authentication.AuthenticationServ ice is temporary not available. Please try again later. exceptionID=1275335713-7
              at com.openexchange.authentication.service.Authentica tion.login(Authentication.java:90)
              at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:115)
              ... 16 more



              open-xchange-osgi.log says this:
              !ENTRY org.eclipse.osgi 4 0 2010-04-22 08:10:21.302
              !MESSAGE Bundle reference:file:/opt/open-xchange/bundles/com.openexchange.authentication.database.jar@start not found.



              And open-xchange-console.log says this:
              Could not find fetcher.properties on classpath
              java.net.UnknownHostException: software.open-xchange.com
              at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:177)
              at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366)
              at java.net.Socket.connect(Socket.java:525)
              at java.net.Socket.connect(Socket.java:475)
              at sun.net.NetworkClient.doConnect(NetworkClient.java :163)
              at sun.net.https://www.http.HttpClient.openServ...lient.java:394)
              at sun.net.https://www.http.HttpClient.openServ...lient.java:529)
              at sun.net.www.http.HttpClient.<init>(HttpClient.java :233)
              at sun.net.www.http.HttpClient.New(HttpClient.java:306)
              at sun.net.www.http.HttpClient.New(HttpClient.java:323)
              at sun.net.https://www.protocol.http.HttpURLCon...ction.java:860)
              at sun.net.https://www.protocol.http.HttpURLCon...ction.java:801)
              at sun.net.https://www.protocol.http.HttpURLCon...ction.java:726)
              at com.openexchange.subscribe.crawler.internal.Crawle rUpdateTask.run(CrawlerUpdateTask.java:104)
              at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:441)
              at java.util.concurrent.FutureTask$Sync.innerRunAndRe set(FutureTask.java:317)
              at java.util.concurrent.FutureTask.runAndReset(Future Task.java:150)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$ScheduledFutureTask.runPeriodic(Custom ThreadPoolExecutor.java:856)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$ScheduledFutureTask.run(CustomThreadPo olExecutor.java:881)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:737)
              at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:763)
              at java.lang.Thread.run(Thread.java:619)

              Comment

              • #8
                It is solved
                authentication-database package was not installed correctly.

                Comment

                Previous template Next
                Working...
                X