Can't create User

Yes....now everything is fine!!

1. create the mailbox with "/" :

cm user/orlando
sam user/orlando orlando lswiprcd

2. create the user like wiki

then you can login.

orlando

syslog:

Mar 15 10:41:04 LBSox001 cyrus/imapd[9191]: idle for too long, closing connection
Mar 15 10:41:06 LBSox001 cyrus/master[8298]: process 10412 exited, status 0
Mar 15 10:41:09 LBSox001 cyrus/imapd[9191]: accepted connection
Mar 15 10:41:09 LBSox001 cyrus/imapd[9191]: login: localhost[127.0.0.1] orlando plaintext

mail.info

Mar 15 10:42:24 LBSox001 cyrus/imapd[10601]: login: localhost[127.0.0.1] oxadmin plaintext 
Mar 15 10:42:24 LBSox001 cyrus/imapd[10603]: login: localhost[127.0.0.1] oxadmin plaintext 
Mar 15 10:42:24 LBSox001 cyrus/imapd[10602]: login: localhost[127.0.0.1] oxadmin plaintext 
Mar 15 10:42:34 LBSox001 cyrus/imapd[10601]: login: localhost[127.0.0.1] oxadmin plaintext

no changes in auth.log

I think the mailbox needs to be created manually.

Now you have to create the mail box as well:

& cyradm -u oxadmin localhost
Password: "very secret"

> cm user.alan_turing
> sam user.alan_turing alan_turing lswiprcd
> quit

My problem ist that the user will not be created.

Ok, what about the logs of CYRUS?
Or some other logs in /var/log

May be auth.log or messages have some hints where to look at.

yes, I have this table:

mysql> select * from sequence_uid_number;
+-----+------+
| cid | id |
+-----+------+
| 1 | 5012 |
+-----+------+
1 row in set (0.00 sec)

thanks for your answers....

yes, I can login with cyradm -u oxadmin localhost and I also can create mailboxes...

great

but the user will not be created. I can login only with the oxadmin user.
the user table in the database contains only the oxadmin user.
the strange thing is that i have a folder with the username in "Infostore" -> "Userstore"

Maybe a problem with the DB?

do I need to create the inbox manualy??

orlando

Do you have the table sequence_uid_number?
That's another bug at the moment. (since yesterday)

thanks for your answers....

yes, I can login with cyradm -u oxadmin localhost and I also can create mailboxes...

but the user will not be created. I can login only with the oxadmin user.
the user table in the database contains only the oxadmin user.
the strange thing is that i have a folder with the username in "Infostore" -> "Userstore"

Maybe a problem with the DB?

do I need to create the inbox manualy??

orlando

Did you try to login to the cyrus directly?

etch-xchange-ce:~# cyradm -u oxadmin localhost
IMAP Password: secret
localhost> lm

if this works you can enter

lm

to see the inboxes.

What about your imapd.conf? Did you have a look at the unixhierarchysep: parameter like it is mentioned in the wiki?

[Stefan Preuss]

Well, seems like OX can't login to the IMAP server and/or don't find the folder INBOX. You should check the user account on the IMAP server. It should either be possible to create the folder INBOX (which normally isn't possible) or the INBOX should already exists.

I have also a problem with new users.

When I create a user I receive the following message:

Server response:
 com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPException: unable to create INBOX

The GUI is ok and I can login as oxadmin...I also find a user-folder in "Userstore".
But the users will not be created.

I have following msgs in my log-file:

Mar 14, 2007 1:23:37 PM com.openexchange.admin.storage.mysqlStorage.OXUserMySQLStorage create
INFO: User 17 created!
Mar 14, 2007 1:23:37 PM com.openexchange.admin.rmi.impl.OXUser create
INFO: Calling create for plugin: open_xchange_admin_plugin_imap
Mar 14, 2007 1:23:37 PM com.openexchange.admin.rmi.impl.OXUser create
SEVERE: Error while calling create for plugin: open_xchange_admin_plugin_imap
com.openexchange.admin.plugins.PluginException: com.openexchange.admin.rmi.exceptions.OXUserIMAPException: unable to create INBOX
        at com.openexchange.admin.rmi.impl.OXUserIMAPImpl.create(OXUserIMAPImpl.java:306)
        at com.openexchange.admin.rmi.impl.OXUser.create(OXUser.java:169)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:305)
        at sun.rmi.transport.Transport$1.run(Transport.java:159)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.rmi.transport.Transport.serviceCall(Transport.java:155)
        at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:790)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:649)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:885)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)
        at java.lang.Thread.run(Thread.java:619)
Mar 14, 2007 1:23:37 PM com.openexchange.admin.rmi.impl.OXUser create
INFO: Now doing rollback for all everything until now...

Can someone help me?

Orlando

[Daniel Halbe]

It seems there is a hardcoded link to this version of mysql-connector-java-3.1.13-bin.jar

Yes, and this is described in the Wiki-Manual under "IV.1. Open-Xchange Installation":

The next step before you start to compile the Open-Xchange Server is to collect all required libraries from the preparation. See III.2 for all required libraries and copy them to location where all other Open-Xchange components can access them. Let's just use /opt/open-xchange/lib. Create the folder using mkdir -p /opt/open-xchange/lib. You can also store all required libs into another directory of your choice. If you do so you must point and to this directory. It is important that these files have the same name as mentioned in III.2. If some files have different versions or other file names you should rename them in the build.xml file. This file can be found under /tmp/open-xchange/build.xml. The other possibility to fix this is to rename the file in the /opt/open-xchange/lib directory. The ant program will install Open-Xchange into the default directory /opt/open-xchange. You are now ready to compile the Open-Xchange Server. Go to /tmp/open-xchange

http://www.open-xchange.com/wiki/index.php?title=Open_Xchange_Installation

Daniel

OK I have the solution. I have created a symlink from mysql-connector-java-3.1.13-bin.jar -> mysql-connector-java-3.1.14-bin.jar

It seems there is a hardcoded link to this version of mysql-connector-java-3.1.13-bin.jar

During the build I have change the mysql jar Name in build.xml. In ox-admin-scriptconf.sh the EXTLIBPATH and LIBPATH is set to /opt/open-xchange/lib with all the necessary libs.

Its strange because the open-xchange gui works, I can login with oxadmin, can create appointments... so I think the db connection works.

Where's the differenve between the admin classpath and the gui cp ??

[Martin Heiland]

Did you check the configdb credentials?
/opt/open-xchange/etc/admindaemon/configdb.properties
/opt/open-xchange/etc/groupware/configdb.properties

I'm having the same issue, though my database connection is working perfectly (or at least, I think it should, checked the configs). Still trying some stuff, but this is the error I get when trying to create a user (taken from admin-log)

Mar 2, 2007 9:43:31 PM com.openexchange.admin.storage.sqlStorage.OXAdminPoolDBPool getREADConnectionForContext
SEVERE: Error pickup oxdb database read connection from ox pool!
DBP-0011 Category=8 Message=com.openexchange.database.Pools is not initialized. exceptionID=1181162729-15
        at com.openexchange.database.Pools.getPool(Pools.java:133)
        at com.openexchange.database.Database.get(Database.java:118)
        at com.openexchange.database.Server.loadServerId(Server.java:133)
        at com.openexchange.database.Server.getServerId(Server.java:97)
        at com.openexchange.database.AssignmentStorage.getAssignment(AssignmentStorage.java:120)
        at com.openexchange.database.Database.get(Database.java:146)
        at com.openexchange.database.Database.get(Database.java:133)
        at com.openexchange.server.DBPool.pickup(DBPool.java:71)
        at com.openexchange.admin.storage.sqlStorage.OXAdminPoolDBPool.getREADConnectionForContext(OXAdminPoolDBPool.java:87)
        at com.openexchange.admin.tools.AdminCache.getREADConnectionForContext(AdminCache.java:361)
        at com.openexchange.admin.auth.MySQLAuthenticationImpl.authenticate(MySQLAuthenticationImpl.java:109)
        at com.openexchange.admin.rmi.BasicAuthenticator.doAuthentication(BasicAuthenticator.java:80)
        at com.openexchange.admin.rmi.impl.OXUser.create(OXUser.java:133)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:305)
        at sun.rmi.transport.Transport$1.run(Transport.java:159)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.rmi.transport.Transport.serviceCall(Transport.java:155)
        at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:790)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:649)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:885)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)
        at java.lang.Thread.run(Thread.java:619)
Mar 2, 2007 9:43:31 PM com.openexchange.database.Database back
SEVERE: DBP-0011 Category=8 Message=com.openexchange.database.Pools is not initialized. exceptionID=1181162729-16
DBP-0011 Category=8 Message=com.openexchange.database.Pools is not initialized. exceptionID=1181162729-16
        at com.openexchange.database.Pools.getPool(Pools.java:133)
        at com.openexchange.database.Database.get(Database.java:118)
        at com.openexchange.database.Server.loadServerId(Server.java:133)
        at com.openexchange.database.Server.getServerId(Server.java:97)
        at com.openexchange.database.AssignmentStorage.getAssignment(AssignmentStorage.java:120)
        at com.openexchange.database.Database.resolvePool(Database.java:86)
        at com.openexchange.database.Database.back(Database.java:212)
        at com.openexchange.database.Database.back(Database.java:198)
        at com.openexchange.server.DBPool.push(DBPool.java:88)
        at com.openexchange.admin.storage.sqlStorage.OXAdminPoolDBPool.pushOXDBRead(OXAdminPoolDBPool.java:156)
        at com.openexchange.admin.tools.AdminCache.pushOXDBRead(AdminCache.java:373)
        at com.openexchange.admin.auth.MySQLAuthenticationImpl.authenticate(MySQLAuthenticationImpl.java:157)
        at com.openexchange.admin.rmi.BasicAuthenticator.doAuthentication(BasicAuthenticator.java:80)
        at com.openexchange.admin.rmi.impl.OXUser.create(OXUser.java:133)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:305)
        at sun.rmi.transport.Transport$1.run(Transport.java:159)
        at java.security.AccessController.doPrivileged(Native Method)
        at sun.rmi.transport.Transport.serviceCall(Transport.java:155)
        at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:535)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(TCPTransport.java:790)
        at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:649)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:885)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)
        at java.lang.Thread.run(Thread.java:619)

[edit]
Found it, had to restart the admin-daemon (silly me). Now the username/pass seems to be incorrect of the adminuser, but we'll figure that out...

I don't know if it can help you, but...

1. Have you changed mysql jar version in open-xchange-admin/build.xml?

If no, try to make a symlink from mysql-connector-java-3.1.14-bin.jar to mysql-connector-java-3.1.13-bin.jar

2. Also you can check /opt/open-xchange/etc/admindaemon/ox-admin-scriptconf.sh for correct EXTLIBPATH and LIBPATH