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Some users can't add participants to new appintments in shared calendars

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  • Some users can't add participants to new appintments in shared calendars

    dear forum,

    I am currently investigating why some users in our OX installation (6.18.0 Rev20) cannot add participants to appointments while others can't. For those users where it fails they can select participants without problems but once they click "OK" the participants are not added.

    I see two error messages in the log files which might be related to this:


    Apr 4, 2011 4:50:27 PM com.openexchange.tools.exceptions.DefaultLoggingLo gic codeError
    SEVERE: Coding Error: RES-0012 Category=8 Message=Cannot find resource with identifier 306. exceptionID=1186640272-1146
    RES-0012 Category=8 Message=Cannot find resource with identifier 306. exceptionID=1186640272-1146
    at com.openexchange.resource.internal.RdbResourceStor age.getResource(RdbResourceStorage.java:231)
    at com.openexchange.groupware.notify.ParticipantNotif y.resolveResources(ParticipantNotify.java:292)
    at com.openexchange.groupware.notify.ParticipantNotif y.getResourceParticipant(ParticipantNotify.java:16 69)
    at com.openexchange.groupware.notify.ParticipantNotif y.sortNewExternalParticipantsAndResources(Particip antNotify.java:1395)
    at com.openexchange.groupware.notify.ParticipantNotif y.sortExternalParticipantsAndResources(Participant Notify.java:1330)
    at com.openexchange.groupware.notify.ParticipantNotif y.createRenderMap(ParticipantNotify.java:1072)
    at com.openexchange.groupware.notify.ParticipantNotif y.sendNotification(ParticipantNotify.java:542)
    at com.openexchange.groupware.notify.ParticipantNotif y.appointmentDeleted(ParticipantNotify.java:352)
    at com.openexchange.event.impl.osgi.OSGiEventDispatch er.deleted(OSGiEventDispatcher.java:139)
    at com.openexchange.event.impl.osgi.OSGiEventDispatch er.handleEvent(OSGiEventDispatcher.java:207)
    at org.eclipse.equinox.event.EventHandlerWrapper.hand leEvent(EventHandlerWrapper.java:177)
    at org.eclipse.equinox.event.EventHandlerTracker.disp atchEvent(EventHandlerTracker.java:198)
    at org.eclipse.osgi.framework.eventmgr.EventManager.d ispatchEvent(EventManager.java:195)
    at org.eclipse.osgi.framework.eventmgr.EventManager$E ventThread.run(EventManager.java:297)


    and


    SEVERE: APP-0013 Category=3 Message=You do not have the necessary permissions for appointments in folder 586. exceptionID=1961304536-467756
    APP-0013 Category=3 Message=You do not have the necessary permissions for appointments in folder 586. exceptionID=1961304536-467756
    at com.openexchange.calendar.CalendarSql.mayRead(Cale ndarSql.java:293)
    at com.openexchange.calendar.CalendarSql.getModifiedA ppointmentsInFolder(CalendarSql.java:253)
    at com.openexchange.ajax.request.AppointmentRequest.a ctionUpdates(AppointmentRequest.java:376)
    at com.openexchange.ajax.request.AppointmentRequest.a ction(AppointmentRequest.java:191)
    at com.openexchange.ajax.Appointment.doGet(Appointmen t.java:95)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:596)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:392)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:182)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:66)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:738)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:764)
    at java.lang.Thread.run(Thread.java:595)

    anyone got any idea?


    best regards,

    guenter

  • #2
    actually it turns out the error messages had nothing to do with the problems users where experiencing when adding participants to appointments. in fact it was an upgrade from firefox 3.x to 4.0 which simply broke the web UI:

    http://forum.open-xchange.com/showth...nter-Firefox-4

    describes the effect quite nicely. we will upgrade to OX 6.20 asap and stick to firefox 3.x in the meantime.

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