Mail sent freeze after Update 6.20.6 Rev.3

[peko]

Hi,

we have installed the update today from 6.20.2 -> 6.20.6.
Everything worked fine, no errors, but NO USER can sent an email!
The window of the new mail does nothing ..

Any idea ?

Bye, Peer

[peko]

I see the following error message:

Jul 19, 2012 11:42:22 AM com.openexchange.log.internal.LoggerTask call
SEVERE: Logged at: com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:448)
AJP-0001 Category=7 Message=javax/security/auth/Subject exceptionID=-594428836-81392
Throwable occurred: AJP-0001 Category=7 Message=javax/security/auth/Subject exceptionID=-594428836-81392
at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:446)
at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:781)
at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:807)
at java.lang.Thread.run(Thread.java:736)
Caused by: java.lang.NoClassDefFoundError: javax/security/auth/Subject
at com.openexchange.smtp.SMTPTransport.getSMTPSession (SMTPTransport.java:308)
at com.openexchange.smtp.SMTPTransport.sendMailMessag e(SMTPTransport.java:646)
at com.openexchange.mail.transport.MailTransport.send MailMessage(MailTransport.java:155)
at com.openexchange.mail.MailServletInterfaceImpl.sen dMessage(MailServletInterfaceImpl.java:2329)
at com.openexchange.ajax.Mail.action(Mail.java:5045)
at com.openexchange.ajax.AJAXServlet.fireUploadEvent( AJAXServlet.java:842)
at com.openexchange.ajax.Mail.doPost(Mail.java:4915)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:429)
at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:257)
at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:82)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 563)
at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:138)
at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:36 5)
at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:224)
at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:394)
... 5 more
Jul 19, 2012 11:42:26 AM com.openexchange.log.internal.LoggerTask call
WARNING: Logged at: com.openexchange.imap.entity2acl.CyrusEntity2ACL.g etUserIDInternal(CyrusEntity2ACL.java:178)
Found multiple users with login "pkoch" subscribed to IMAP server "mail.bgc-jena.mpg.de/141.5.16.49:143": [2, 592]

[peko]

Caused by: java.lang.NoClassDefFoundError: javax/security/auth/Subject

seems to be related to Change #1072 (page 6) update JavaMail library from 1.4.3 -> 1.4.5

I've change in
mail.properties
mail.debug=true

But where is the log ?
Where can I trace which java applets are loaded ?

OK found it ox-console log.

Thanks and bye,
Peer

[Carsten Hoeger]

What java vm are you using and what linux version?

[peko]

Sorry: SLES 11 SP1 (x86_64)
java java-1_6_0-ibm-1.6.0_sr10.1-0.3.1
open-xchange-6.20.6.0-3_7.1

We are doing a backup every day. Can I stop everything and restore the files from the previous release (from the backup) ?
Normally my vacation would start tomorrow ... ;(

I've checked various things. All jar files within the folder structure are new. All open-xchange rpm's are at the newest level.
Only sending mails is not working. Everything else (imap is working) is fine.

Bye, Peer

[Carsten Hoeger]

we are working on the issue

[peko]

Hi,

it was a problem of IBM Java <-> open-xchange-smtp.rpm. I've got a patched rpm which is working now.
Good work from the OX-team. Thank you!

Bye, Peer

[PatrickM]

Hi,

got the same Problem here. Can i have that patched rpm too ?

[peko]

Look into your mbox

[Carsten Hoeger]

The fix has already been synced to software.o.c.
An announcement will follow asap.

[dirk_hennrichs]

same probleme here, same os suse sles11 sp1 x86_64

can I have the rpm fix too please ?

thanks

[Wolfgang Rosenauer]

Just use the usual update methods.
The fixed RPM is already available in the repositories.

[dirk_hennrichs]

no, not until now:

ox6:~ # zypper refresh
Repository 'Mobile Web Interface' ist aktuell.
Authentifizierung benötigt für 'http://dirkhennrichs@software.open-xchange.com/OX6/updates/SLES11/'
Benutzername: dirkhennrichs
Passwort:
Repository 'OXUPDATES' ist aktuell.
Repository 'SLE11-SDK-SP1-Pool' ist aktuell.
Repository 'SLE11-SDK-SP1-Updates' ist aktuell.
Repository 'SLE11-SDK-SP2-Core' ist aktuell.
Repository 'SLE11-SDK-SP2-Updates' ist aktuell.
Repository 'SLES11-Extras' ist aktuell.
Repository 'ox' ist aktuell.
Repository 'ox-mobility' ist aktuell.
Alle Repositories wurden aktualisiert.
ox6:~ # zypper update
Dienst 'nu_novell_com' wird aktualisiert.
Daten des Repositorys laden ...
Installierte Pakete lesen ...

Keine auszuführenden Aktionen.

[dirk_hennrichs]

on http://software.open-xchange.com/OX6...SLES11/noarch/
there ist still

open-xchange-smtp-6.20.6.0-4_5.1.noarch.rpm

which ist already installed on ox, so no fix available, we are in great trouble cause nobody can send any mail :-(

ox6:~ # rpm -qi open-xchange-smtp
Name : open-xchange-smtp Relocations: (not relocatable)
Version : 6.20.6.0 Vendor: Open-Xchange
Release : 4_5.1 Build Date: Fr 20 Jul 2012 08:08:38 CEST
Install Date: Do 19 Jul 2012 10:47:48 CEST Build Host: cx1000-worker2
Group : Applications/Productivity Source RPM: open-xchange-smtp-6.20.6.0-4_5.1.src.rpm
Size : 42248 License: GNU General Public License (GPL)
Signature : DSA/SHA1, Fr 20 Jul 2012 08:08:39 CEST, Key ID dd1a5e9ceed949f0
Summary : The Open-Xchange Server SMTP Bundle
Description :
The Open-Xchange Server SMTP Bundle

[Garry]

Hm ... "zypper ref" and "zypper up" don't result in any updates being delivered/downloaded ... need the update urgently, as I'm in the middle of a migration of a customer system ...

Edit: Weird, did another "zypper ref" and up, this time I got a new file open-xchange-smtp-6.20.6.0-4_5.1.noarch.rpm which seems to fix the problem ... *phew*