Web Interface Install Issues

[Mike Ross]

Hi All,

Having an issue getting the GUI working on a separate server. I get the web interface login screen and upon logging in I'm getting a 503 - Service Unavailable error. I checked the httpd logs on the GUI server and found the following errors in the logs:

[Wed Aug 15 10:45:20 2012] [error] (111)Connection refused: proxy: AJP: attempt to connect to IP_OF_BACKEND_SERVER:8009 (172.16.10.40) failed
[Wed Aug 15 10:45:20 2012] [error] ap_proxy_connect_backend disabling worker for (IP_OF_BACKEND_SERVER)
[Wed Aug 15 10:45:20 2012] [error] proxy: AJP: failed to make connection to backend: IP_OF_BACKEND_SERVER

Checking the httpd logs on the backend server reveals no connection attempts. The groupware and admin logs for open-xchange also are blank for this time period.

My proxy_ajp.conf file is as follows:

<Location /servlet/axis2/services>
    # restrict access to the soap provisioning API
    Order Deny,Allow
    Deny from all
    Allow from 127.0.0.1
    # you might add more ip addresses / networks here
    # Allow from 192.168 10 172.16
</Location>

LoadModule proxy_ajp_module modules/mod_proxy_ajp.so

<IfModule mod_proxy_ajp.c>
   ProxyRequests Off
   <Proxy balancer://oxcluster>
       Order deny,allow
       Allow from all
       # multiple server setups need to have the hostname inserted instead localhost
       BalancerMember ajp://IP_OF_BACKEND:8009 timeout=100 smax=0 ttl=60 retry=60 loadfactor=50 route=OX1
       # Enable and maybe add additional hosts running OX here
       # BalancerMember ajp://oxhost2:8009 timeout=100  smax=0 ttl=60 retry=60 loadfactor=50 route=OX2
       ProxySet stickysession=JSESSIONID
   </Proxy>
   <Proxy /ajax>
       ProxyPass balancer://oxcluster/ajax
   </Proxy>
   <Proxy /servlet>
       ProxyPass balancer://oxcluster/servlet
   </Proxy>
   <Proxy /infostore>
       ProxyPass balancer://oxcluster/infostore
   </Proxy>
   <Proxy /publications>
       ProxyPass balancer://oxcluster/publications
   </Proxy>
   <Proxy /Microsoft-Server-ActiveSync>
       ProxyPass balancer://oxcluster/Microsoft-Server-ActiveSync
   </Proxy>
   <Proxy /usm-json>
       ProxyPass balancer://oxcluster/usm-json
   </Proxy>
</IfModule>

Can anyone help with this issue?

Thanks,

-Mike

[Wolfgang Rosenauer]

Is AJP really listening on the external interface?

Please check with netstat -apn | grep 8009
and the property AJP_BIND_ADDR in ajp.properties.

[Mike Ross]

Thank you Wolfgang! That was it. I changed the AJP_BIND_ADDR and everything started working properly.

-Mike