there is no1 else to contact.
i installed open-xchange years ago from your install-manual.
Announcement
Collapse
No announcement yet.
open-xchange.service hangs: Hash Manager Error : 4
Collapse
X
-
Originally posted by user1378 View Posthello every1,
the open-xchange.service hangs with the following log-message:
/var/log/open-xchange/open-xchange-console.log.old:
[CODE]Worker started
error: line 1: missing or bad word count in the dic file
Hash Manager Error : 4
Exception in thread "AsyncAppender-Worker-ASYNC" java.lang.OutOfMemoryError: Java heap space
Exception in thread "RMI RenewClean-[127.0.1.1:49428]" java.lang.OutOfMemoryError: Java heap space
Exception in thread "FileWatcherTimer" java.lang.OutOfMemoryError: Java heap space
Exception in thread "hz._hzInstance_1_mail.staderschulen.de.SlowOperat ionDetectorThread" java.lang.OutOfMemoryError: Java heap space
maybe the OOM is related.
Leave a comment:
-
after restarting the open-xchange.service i still get the message in
open-xchange-console.log:
Code:Worker started error: line 1: missing or bad word count in the dic file Hash Manager Error : 4
Code:Worker started error: line 1: missing or bad word count in the dic file Hash Manager Error : 4 Exception in thread "ActiveTaskWatcher" java.lang.OutOfMemoryError: Java heap space
Code:LIBPATH=/opt/open-xchange/lib PROPERTIESDIR=/opt/open-xchange/etc OSGIPATH=/opt/open-xchange/osgi # Define the Java options for the groupware Java virtual machine. JAVA_OPTS_GC="-XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -XX:NewRatio=3" JAVA_OPTS_LOG="-Dlogback.threadlocal.put.duplicate=false -XX:-OmitStackTraceInFastThrow" JAVA_OPTS_MEM="-XX:MaxHeapSize=1024M -XX:MaxPermSize=256M -XX:+UseTLAB" JAVA_OPTS_NET="-Dsun.net.inetaddr.ttl=3600 -Dnetworkaddress.cache.ttl=3600 -Dnetworkaddress.cache.negative.ttl=10" JAVA_OPTS_OSGI="-Dosgi.compatibility.bootdelegation=false" JAVA_OPTS_SERVER="-server -Djava.awt.headless=true" JAVA_OPTS_OTHER="" # Define options for debugging the groupware Java virtual machine, disabled by default. #JAVA_OPTS_DEBUG="-XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/mnt/heapdump -Xloggc:/var/log/open-xchange/gc.log -verbose:gc -XX:+PrintGCDateStamps -XX:+PrintHeapAtGC -XX:+PrintGCApplicationStoppedTime -XX:+PrintTenuringDistribution" # Defines the Java options for all command line tools. CLTs need much less memory compared to the groupware process. JAVA_OXCMD_OPTS="-Djava.net.preferIPv4Stack=true" # Maximum number of open Files for the groupware. This value will only be # applied when using sysv init. For systemd have a look at the drop-in configs # at /etc/systemd/system/open-xchange.service.d NRFILES=65536 # Maximum number of processes or more precisely threads for the groupware. This # value will only be applied when using sysv init. For systemd have a look at # the drop-in configs at /etc/systemd/system/open-xchange.service.d NPROC=65536 # Specify the umask of file permissions to be created by ox, e.g. in the # filestore. # BEWARE: setting a nonsense value like 666 will make open-xchange stop working! # useful values are 006 or 066 UMASK=066
ox-scriptconf.sh is not executable!
so i don't have to execute it myself?
systemctl restart open-xchange.service takes the changes in affect?
thanks for ur help.
Leave a comment:
-
-XX:MaxHeapSize=512M
this is probably too small depending what components are running.
Please try to increase this to 1024M for example and see what happens.
Leave a comment:
-
#cat ox-scriptconf.sh
Code:LIBPATH=/opt/open-xchange/lib PROPERTIESDIR=/opt/open-xchange/etc OSGIPATH=/opt/open-xchange/osgi # Define the Java options for the groupware Java virtual machine. JAVA_OPTS_GC="-XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -XX:NewRatio=3" JAVA_OPTS_LOG="-Dlogback.threadlocal.put.duplicate=false -XX:-OmitStackTraceInFastThrow" JAVA_OPTS_MEM="-XX:MaxHeapSize=512M -XX:MaxPermSize=256M -XX:+UseTLAB" JAVA_OPTS_NET="-Dsun.net.inetaddr.ttl=3600 -Dnetworkaddress.cache.ttl=3600 -Dnetworkaddress.cache.negative.ttl=10" JAVA_OPTS_OSGI="-Dosgi.compatibility.bootdelegation=false" JAVA_OPTS_SERVER="-server -Djava.awt.headless=true" JAVA_OPTS_OTHER="" # Define options for debugging the groupware Java virtual machine, disabled by default. #JAVA_OPTS_DEBUG="-XX:+HeapDumpOnOutOfMemoryError -XX:HeapDumpPath=/mnt/heapdump -Xloggc:/var/log/open-xchange/gc.log -verbose:gc -XX:+PrintGCDateStamps -XX:+PrintHeapAtGC -XX:+PrintGCApplicationStoppedTime -XX:+PrintTenuringDistribution" # Defines the Java options for all command line tools. CLTs need much less memory compared to the groupware process. JAVA_OXCMD_OPTS="-Djava.net.preferIPv4Stack=true" # Maximum number of open Files for the groupware. This value will only be # applied when using sysv init. For systemd have a look at the drop-in configs # at /etc/systemd/system/open-xchange.service.d NRFILES=65536 # Maximum number of processes or more precisely threads for the groupware. This # value will only be applied when using sysv init. For systemd have a look at # the drop-in configs at /etc/systemd/system/open-xchange.service.d NPROC=65536 # Specify the umask of file permissions to be created by ox, e.g. in the # filestore. # BEWARE: setting a nonsense value like 666 will make open-xchange stop working! # useful values are 006 or 066 UMASK=066
Leave a comment:
-
As it was an OOM the other error might be also memory related.
What are your memory options in ox-scriptconf.sh? Especially -Xmx but probably paste everything.
Leave a comment:
-
open-xchange.service hangs: Hash Manager Error : 4
hello every1,
the open-xchange.service hangs with the following log-message:
/var/log/open-xchange/open-xchange-console.log.old:
Code:Worker started error: line 1: missing or bad word count in the dic file Hash Manager Error : 4 Exception in thread "AsyncAppender-Worker-ASYNC" java.lang.OutOfMemoryError: Java heap space Exception in thread "RMI RenewClean-[127.0.1.1:49428]" java.lang.OutOfMemoryError: Java heap space Exception in thread "FileWatcherTimer" java.lang.OutOfMemoryError: Java heap space Exception in thread "hz._hzInstance_1_mail.staderschulen.de.SlowOperationDetectorThread" java.lang.OutOfMemoryError: Java heap space Exception in thread "ActiveTaskWatcher" java.lang.OutOfMemoryError: Java heap space Exception in thread "HttpServer-0" java.lang.OutOfMemoryError: Java heap space Exception: java.lang.OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "OXWorker-0002363" Exception: java.lang.OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "OXWorker-0002303" Exception in thread "SpreadsheetLoadRequestQueue" Exception in thread "Timer-0" java.lang.OutOfMemoryError: Java heap space Exception in thread "DelayedQueueConsumer" java.lang.OutOfMemoryError: Java heap space java.lang.OutOfMemoryError: Java heap space
/var/log/open-xchange/open-xchange-console.log:
Code:Worker started error: line 1: missing or bad word count in the dic file Hash Manager Error : 4
i am using the newest version of open-xchange 7.8.4:
Version der Benutzeroberfläche: 7.8.4 Rev40
Server-Version: 7.8.4-Rev39
the system i am running is also up-to-date: debian 8.11
dovecot/postfix/etc are working fine.
memory and hard drive are not full either...Tags: None
Leave a comment: