Couldn't reach the filestore: %s when try to upload a file to folder

[katibu]

Hello


I can't upload a file to a folder, server response:
Couldn't reach the filestore: %s


how to use shared folder?


thanks

[Francisco Laguna]

I'll try to answer the first bit ;-) The folder concept is for someone else to explain, it's too early for complicated thoughts...

With some installations the setup process didn't create the directory:

/var/opt/openexchange/filespool

So you might want to do that yourself. Make sure that the open-xchange user can write to that directory and create subfolders in it. If that doesn't help, have a look at the logfiles, maybe even turning up the loglevel:

http://www.open-xchange.com/wiki/index.php?title=Setting_Loglevels

HTH

[katibu]

Thanks
I do that chown -R open-xchange : openxchange /var/opt/openexchange/filespool/
after create directory filespool

and when I try to upload a fiel to userstore in subfolder and without subfolder
no errors, but de file don't exist or I can't view.

when I entry to my ox with user I show this message
Error code FLS-0004: Couldn't reach the filestore: file:/var/opt/open-xchange/filespool/1_ctx_store

but 1_ctx_store is a directory I need create too ?

I need to do this every time I create a user ?

[rudal]

i think you dont need to create that each time
as long as you have the basic /var/opt/open-xchange/filespool you should be able to use that.

So when you log in, the ox will create a sub-dir within the filespool.
then when you upload file, it'll create another sub-dir within the previous sub-dir that was created.

I think in your case, the ox does not have the permission to write in that directory.

[katibu]

hello

finally I do it chmod 777 /var/opt/open-xchange/filespool to try if this is a problem with permision and Nothing de same missage:

Couldn't reach the filestore: %s

I crete a new userstore and subfolder and the same

now I will try with a new user

Thanks