Problems with infostore

[jerbourq]

I'm having problems getting infostore to work with a testuser. Whenever I log into the gui with the testuser and try to upload a file, it just hangs there and does nothing. I don't know what to check to make sure that the configuration is correct.



ps -aux |grep open-xchange

root 21637 0.0 0.0 7044 1856 ? S Sep27 0:00 su -s /bin/bash open-xchange -c /opt/open-xchange/sbin/open-xchange-groupware
111 21638 0.2 2.3 819956 215928 ? Ssl Sep27 22:43 /usr/bin/java -Xms512m -Xmx512m -XX:+UseConcMarkSweepGC -XX:NewSize=256m -XX:MaxNewSize=256m -XX:SurvivorRatio=6 -Djava.awt.headless=true -Dopenexchange.propdir=/opt/open-xchange/etc/groupware -Djava.util.logging.config.file=/opt/open-xchange/etc/groupware/file-logging.properties -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.3.0.v20070530.jar -configuration file:/opt/open-xchange/etc/groupware/osgi
root 9485 0.1 1.0 332432 96272 ? Sl Oct01 4:04 /usr/bin/java -Xms100m -Xmx100m -XX:+UseConcMarkSweepGC -XX:NewSize=50m -XX:MaxNewSize=50m -XX:SurvivorRatio=6 -Dopenexchange.propdir=/opt/open-xchange/etc/admindaemon -Dconfigdir=/opt/open-xchange/etc/admindaemon -Djava.util.logging.config.file=/opt/open-xchange/etc/admindaemon/file-logging.properties -Duser.timezone=GMT -Dlibdir=/opt/open-xchange/bundles/com.openexchange.common/lib -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.3.0.v20070530.jar -configuration file:/opt/open-xchange/etc/admindaemon/osgi/


admin and groupware servers are running

bundles installed

[root@manhattancenterstone sbin]# ./listbundles
bundlename: org.eclipse.osgi status: ACTIVE
bundlename: com.openexchange.authentication.database status: ACTIVE
bundlename: com.openexchange.axis2 status: ACTIVE
bundlename: com.openexchange.caching status: ACTIVE
bundlename: com.openexchange.charset status: ACTIVE
bundlename: com.openexchange.common status: ACTIVE
bundlename: com.openexchange.configjump.generic status: ACTIVE
bundlename: com.openexchange.configread status: ACTIVE
bundlename: com.openexchange.control status: ACTIVE
bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
bundlename: com.openexchange.global status: ACTIVE
bundlename: com.openexchange.group.managerequest status: ACTIVE
bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
bundlename: com.openexchange.i18n status: ACTIVE
bundlename: com.openexchange.imap status: ACTIVE
bundlename: com.openexchange.mail.filter status: ACTIVE
bundlename: com.openexchange.management status: ACTIVE
bundlename: com.openexchange.monitoring status: ACTIVE
bundlename: com.openexchange.passwordchange.database status: ACTIVE
bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
bundlename: com.openexchange.push.udp status: ACTIVE
bundlename: com.openexchange.resource.managerequest status: ACTIVE
bundlename: com.openexchange.server status: ACTIVE
bundlename: com.openexchange.sessiond status: ACTIVE
bundlename: com.openexchange.smtp status: ACTIVE
bundlename: com.openexchange.spamhandler.default status: ACTIVE
bundlename: javax.servlet status: ACTIVE
bundlename: net.freeutils.jcharset status: ACTIVE
bundlename: org.apache.commons.logging status: ACTIVE
bundlename: org.eclipse.equinox.event status: ACTIVE
bundlename: org.eclipse.osgi.services status: ACTIVE


Installation and configuration details

/opt/open-xchange/sbin/initconfigdb -a -i --configdb-pass=db_password

/opt/open-xchange/sbin/oxinstaller --servername=oxserver --configdb-pass=db_password \
--master-pass=admin_master_password

/opt/open-xchange/sbin/registerserver -n oxserver -A oxadminmaster -P admin_master_password

mkdir /var/opt/filestore
chown open-xchangepen-xchange /var/opt/filestore

vim /etc/httpd/conf.d/proxy_ajp.conf

LoadModule proxy_ajp_module modules/mod_proxy_ajp.so

<Proxy *>
Order deny,allow
allow from all
</Proxy>

ProxyPass /axis2 ajp://127.0.0.1:8009/axis2 smax=0 ttl=60 retry=5
ProxyPass /ajax ajp://127.0.0.1:8009/ajax smax=0 ttl=60 retry=5
ProxyPass /servlet ajp://127.0.0.1:8009/servlet smax=0 ttl=60 retry=5
ProxyPass /infostore ajp://127.0.0.1:8009/infostore smax=0 ttl=60 retry=5

vim /etc/httpd/conf.d/ox.conf

NameVirtualHost *
<VirtualHost *>
ServerAdmin webmaster@localhost

DocumentRoot /var/www/vhosts/websiteaddresshere/

<Directory /var/www/vhosts/websiteaddresshere//>
AllowOverride None
Order allow,deny
allow from all
RedirectMatch ^/$ /ox6/
</Directory>

ExpiresActive On
ExpiresByType image/gif "access plus 23 hours"
ExpiresByType image/png "access plus 23 hours"
ExpiresByType image/jpg "access plus 23 hours"
ExpiresByType image/jpeg "access plus 23 hours"
ExpiresByType text/javascript "access plus 23 hours"
ExpiresByType text/css "access plus 23 hours"
ExpiresByType text/html "access plus 23 hours"
ExpiresByType application/x-javascript "access plus 23 hours"
<Files ~ "\.(js|css|gif|jpe?g|png)$">
Header append Cache-Control "public"
</Files>

DeflateFilterNote ratio
AddOutputFilterByType DEFLATE text/html text/plain text/xml text/css application/x-javascript
BrowserMatch ^Mozilla/4 gzip-only-text/html
BrowserMatch ^Mozilla/4\.0[678] no-gzip
BrowserMatch \bMSI[E]*!no-gzip*!gzip-only-text/html
Header append Vary User-Agent env=!dont-vary
</VirtualHost>


What other information should I post so you guys know what the problem is ?

[Martin Heiland]

Hi,

would you please take a look at the Open-Xchange logfile and check if a error message is thrown if you try to upload?

Greetings

[jerbourq]

log files

thanks for responding Martin,

I cleared all the log files so I was left with no logged data inside them.
I have these.
0 -rw------- 1 root root 0 Oct 3 07:17 open-xchange-admin-console.log
0 -rw------- 1 root root 0 Oct 3 09:04 open-xchange-admin.log.0
0 -rw------- 1 open-xchange open-xchange 0 Oct 3 07:06 open-xchange-console.log
0 -rw------- 1 open-xchange open-xchange 0 Oct 3 09:04 open-xchange.log.0


I logged in with the testuser and tried to upload something to his infostore with the same problem. I checked the log files and there's nothing inside. That's the directory listnig after the fact so as you see, 0 bytes. Is there a way maybe to change the logging level ? Would an error be listed as severe if it occured for an upload to the infostore ?

[Martin Heiland]

If you delete or "clear" those log files, you'll have to restart the corresponding service.

Greetings

[jerbourq]

Hmm, this is interesting. This is what I get at the tail end of the open-xchange-admin.log.0

SEVERE: Error creating RMI registry!
java.rmi.ServerException: RemoteException occurred in server thread; nested exception is:
java.rmi.UnmarshalException: error unmarshalling arguments; nested exception is:
java.lang.ClassNotFoundException: com.openexchange.admin.rmi.OXUserInterface
at sun.rmi.server.UnicastServerRef.oldDispatch(Unicas tServerRef.java:385)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:240)
at sun.rmi.transport.Transport$1.run(Transport.java:1 53)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport. java:149)
at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:466)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:707)
at java.lang.Thread.run(Thread.java:595)
at sun.rmi.transport.StreamRemoteCall.exceptionReceiv edFromServer(StreamRemoteCall.java:247)
at sun.rmi.transport.StreamRemoteCall.executeCall(Str eamRemoteCall.java:223)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:3 43)
at sun.rmi.registry.RegistryImpl_Stub.bind(Unknown Source)
at com.openexchange.admin.daemons.AdminDaemon.initRMI (AdminDaemon.java:224)
at com.openexchange.admin.daemons.Activator.start(Act ivator.java:94)
at org.eclipse.osgi.framework.internal.core.BundleCon textImpl$2.run(BundleContextImpl.java:999)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleCon textImpl.startActivator(BundleContextImpl.java:993 )
at org.eclipse.osgi.framework.internal.core.BundleCon textImpl.start(BundleContextImpl.java:974)
at org.eclipse.osgi.framework.internal.core.BundleHos t.startWorker(BundleHost.java:346)
at org.eclipse.osgi.framework.internal.core.AbstractB undle.resume(AbstractBundle.java:350)
at org.eclipse.osgi.framework.internal.core.Framework .resumeBundle(Framework.java:1118)
at org.eclipse.osgi.framework.internal.core.StartLeve lManager.resumeBundles(StartLevelManager.java:634)
at org.eclipse.osgi.framework.internal.core.StartLeve lManager.incFWSL(StartLevelManager.java:508)
at org.eclipse.osgi.framework.internal.core.StartLeve lManager.doSetStartLevel(StartLevelManager.java:28 2)
at org.eclipse.osgi.framework.internal.core.StartLeve lManager.dispatchEvent(StartLevelManager.java:468)
at org.eclipse.osgi.framework.eventmgr.EventManager.d ispatchEvent(EventManager.java:195)


This is what I get at the tail end of the open-xchange.log.0



Oct 3, 2008 9:07:35 PM com.openexchange.monitoring.internal.MonitoringIni t start
SEVERE: JMX-0001 Category=10 Message=MBean registration denied: ManagementAgent is not running. exceptionID=363108201-5
JMX-0001 Category=10 Message=MBean registration denied: ManagementAgent is not running. exceptionID=363108201-5
at com.openexchange.management.internal.ManagementAge ntImpl.registerMBean(ManagementAgentImpl.java:192)
at com.openexchange.monitoring.internal.MonitoringIni t.start(MonitoringInit.java:118)
at com.openexchange.monitoring.osgi.MonitoringActivat or.startBundle(MonitoringActivator.java:138)
at com.openexchange.server.osgiservice.DeferredActiva tor.signalAvailability(DeferredActivator.java:271)
at com.openexchange.server.osgiservice.DeferredActiva tor.access$100(DeferredActivator.java:79)
at com.openexchange.server.osgiservice.DeferredActiva tor$DeferredServiceTrackerCustomizer.addingService (DeferredActivator.java:100)
at org.osgi.util.tracker.ServiceTracker$Tracked.track Adding(ServiceTracker.java:1064)
at org.osgi.util.tracker.ServiceTracker$Tracked.track (ServiceTracker.java:1042)
at org.osgi.util.tracker.ServiceTracker$Tracked.servi ceChanged(ServiceTracker.java:967)
at org.eclipse.osgi.framework.internal.core.FilteredS erviceListener.serviceChanged(FilteredServiceListe ner.java:94)
at org.eclipse.osgi.framework.internal.core.BundleCon textImpl.dispatchEvent(BundleContextImpl.java:1224 )
at org.eclipse.osgi.framework.eventmgr.EventManager.d ispatchEvent(EventManager.java:195)
at org.eclipse.osgi.framework.eventmgr.ListenerQueue. dispatchEventSynchronous(ListenerQueue.java:141)
371,2-9

[jerbourq]

Any ideas anyone?

[Marcus Klein]

Log entries still missing

You have to look into the open-xchange.log.0 file. There the groupware application logs its messages. Please check this file if you restart the groupware. There should be a lot of messages when starting the server. The message you are showing above is from shutting down the server.