Error: 500 -Internal Server Error

[Eisenkopf]

Hi,

when i try to login at the open exchange server interface, i get an Error 500.
I found nothing in the logfiles...

Any ideas?


thx alot,
Eisenkopf

[Martin Heiland]

Hi,

did you also check the apache and mod_jk logfiles? A 500 error is most likely triggered by faulty ajp/servlet configuration. What do you get when browsing to "http://myserver.tld/ajax/"? If apache/jk works correct you should get "Cannot find class mapping for ajax/" if not, it is a problem with apache/mod_jk.

Greetings

[Eisenkopf]

Hi, thx for the response.

http://myserver.de/ajax/

shows up

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.2.3 (Ubuntu) mod_jk/1.2.18 PHP/5.2.1 Server at mars Port 80

no errors are listed in the apache2 logfiles... the mod_jk.log is completely empty too. I set the permissions to 777.


thx alot,
Eisenkopf

[Martin Heiland]

Could you post your workers.properties and the customized apache configuration? According to the installation manual you may have stored this additional apache configuration at /etc/apache2/conf.d/. And does process is listening on Port 8009? (netstat...)? Is there a tomcat unintended running?

[Eisenkopf]

Hi,

thx for the response. I finally found the error, in /etc/apache2/conf.d/ox.conf

#JkWorkersFile /etc/apache2/workers.properties
JKWorkersFile /etc/libapache2-mod-jk

it has to look like the uncommented line:

#JkWorkersFile /etc/apache2/workers.properties
JKWorkersFile /etc/libapache2-mod-jk/workers.properties

damn, i searched my brain off.

thx alot for your attention martin.
great support here


greets,
Eisenkopf

[jfenley]

Error: 500 - Internal Server Error

I corrected Error: 503 - Service Temporarily Unavailable
by editing the ox.conf and workers.properties file that made the 503 error go away but now I'm getting the Error: 500 - Internal Server Error (I have checked the files and seemed to be ok)

Any suggestions would be appreciated.

http://172.16.1.162/ajax

results
Not Found

The requested URL /ajax was not found on this server.
Apache/2.0.55 (Ubuntu) mod_jk/1.2.14 mod_ssl/2.0.55 OpenSSL/0.9.8a Server at 172.16.1.162 Port 80

[Martin Heiland]

Hi,

would you please post your ox.conf and workers.properties file?

Thanks