benutzer können nicht gelöscht werden

[outlow]

Hi,

ich gehe davon aus das mit folgendem Befehl Benutzer gelöscht werden können,
jedoch bekomme ich jedesmal eine Fehlermeldung:

./deleteuser -c 4 -i 8 -A XXXX -P XXXX

user 8 in context 4 could not be deleted:
Server response:
Error occurred in server thread; nested exception is:
java.lang.NoSuchMethodError: com.openexchange.conversion.DataArguments.getID()L java/lang/String;

für Hilfe wäre ich dankbar

MfG

outlow

[Martin Heiland]

Hallo,

korrekt, mit diesem Befehel können Benutzer gelöscht werden, scheinbar liegt aber ein Fehler mit der Installation vor. Um herauszufinden was genau los ist bräuchten wir ein paar Sachen:

1. open-xchange-*.log (in /var/log/open-xchange)
2. Die Ausgabe von /opt/open-xchange/sbin/listbundles
3. Die Ausgabe von "dpkg -la | grep open-xchange" falls es sich um Debian handelt

Gruß

[outlow]

Ausgabe von dpkg -la | grep open-xchange

> dpkg -la | grep open-xchange
ii open-xchange 6.8.0-2 Open-Xchange server scripts and configuratio
ii open-xchange-admin 6.8.0-2 Open Xchange Admin Daemon containing command
ii open-xchange-admin-client 6.8.0-2 The Open Xchange Admin Daemon RMI client lib
ii open-xchange-admin-doc 6.8.0-2 Documentation for the Open Xchange RMI clien
ii open-xchange-admin-plugin-hosting 6.8.0-1 Open Xchange Admin Hosting Plugin
ii open-xchange-admin-plugin-hosting-doc 6.8.0-1 Documentation for the Open Xchange RMI clien
ii open-xchange-admin-soap 6.7.0-3 Open Xchange Admin SOAP API
ii open-xchange-authentication-database 6.8.0-1 The Open-Xchange Database Authentication
ii open-xchange-axis2 6.7.0-3 The Open-Xchange Axis2 Bundle
ii open-xchange-cache 6.8.0-1 The Open-Xchange Server Caching Bundle
ii open-xchange-charset 6.8.0-1 charset bundle
ii open-xchange-common 6.8.0-1 jar files and OSGi bundles commonly used by
ii open-xchange-configjump-generic 6.8.0-1 The Open-Xchange generic ConfigJump
ii open-xchange-configread 6.8.0-1 The Open-Xchange Server Config Bundle
ii open-xchange-control 6.8.0-1 The Open-Xchange Server Control Bundle
ii open-xchange-conversion 6.7.0-1 The Open-Xchange Conversion Bundle
ii open-xchange-data-conversion-ical4j 6.8.0-1 The Open-Xchange data conversion iCal4j impl
ii open-xchange-global 6.8.0-1 global bundle
ii open-xchange-group-managerequest 6.8.0-1 The Open-Xchange Server Group Management Req
ii open-xchange-gui 6.8.0-4 Package containing the AJAX gui
ii open-xchange-i18n 6.8.0-2 The Open-Xchange i18n Bundle
ii open-xchange-imap 6.8.0-1 The Open-Xchange Server IMAP Bundle
ii open-xchange-jcharset 1.3.0-35 jcharset bundle
ii open-xchange-mailfilter 6.8.0-1 Open Xchange Mailfilter Plugin
ii open-xchange-management 6.8.0-1 The Open-Xchange Management Bundle
ii open-xchange-monitoring 6.8.0-1 The Open-Xchange Monitoring Bundle
ii open-xchange-online-help-he-de 6.6.0-7 Package containing german OX online help
ii open-xchange-online-help-he-en 6.6.0-7 Package containing english OX online help
ii open-xchange-online-help-he-fr 6.6.0-7 Package containing french OX online help
ii open-xchange-passwordchange-database 6.8.0-1 The Open-Xchange Password Change Database Bu
ii open-xchange-passwordchange-servlet 6.8.0-1 The Open-Xchange Password Change Servlet
ii open-xchange-push-udp 6.8.0-1 The Open-Xchange Server Push UDP Bundle
ii open-xchange-resource-managerequest 6.8.0-1 The Open-Xchange Server Resource Manage Requ
ii open-xchange-server 6.8.0-2 The Open-Xchange Server Bundle
ii open-xchange-sessiond 6.8.0-1 The Open-Xchange Server Session Daemon
ii open-xchange-settings-extensions 6.8.0-1 The Open-Xchange Settings Extensions
ii open-xchange-smtp 6.8.0-1 The Open-Xchange Server SMTP Bundle
ii open-xchange-spamhandler-spamassassin 6.8.0-1 The Open-Xchange SpamAssassin Handler
ii open-xchange-xml 6.7.0-1 XML Services

[outlow]

Ausgabe von ./listbundles

./listbundles
bundlename: org.eclipse.osgi status: ACTIVE
bundlename: com.openexchange.authentication.database status: ACTIVE
bundlename: com.openexchange.axis2 status: ACTIVE
bundlename: com.openexchange.caching status: ACTIVE
bundlename: com.openexchange.charset status: ACTIVE
bundlename: com.openexchange.common status: ACTIVE
bundlename: com.openexchange.configjump.generic status: ACTIVE
bundlename: com.openexchange.configread status: ACTIVE
bundlename: com.openexchange.control status: ACTIVE
bundlename: com.openexchange.conversion status: ACTIVE
bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
bundlename: com.openexchange.global status: ACTIVE
bundlename: com.openexchange.group.managerequest status: ACTIVE
bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
bundlename: com.openexchange.i18n status: ACTIVE
bundlename: com.openexchange.imap status: ACTIVE
bundlename: com.openexchange.mail.filter status: ACTIVE
bundlename: com.openexchange.management status: ACTIVE
bundlename: com.openexchange.monitoring status: ACTIVE
bundlename: com.openexchange.mwoxadmingui status: ACTIVE
bundlename: com.openexchange.passwordchange.database status: ACTIVE
bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
bundlename: com.openexchange.push.udp status: ACTIVE
bundlename: com.openexchange.resource.managerequest status: ACTIVE
bundlename: com.openexchange.server status: ACTIVE
bundlename: com.openexchange.sessiond status: ACTIVE
bundlename: com.openexchange.smtp status: ACTIVE
bundlename: com.openexchange.spamhandler.spamassassin status: ACTIVE
bundlename: com.openexchange.xml status: ACTIVE
bundlename: javax.servlet status: ACTIVE
bundlename: net.freeutils.jcharset status: ACTIVE
bundlename: org.apache.commons.logging status: ACTIVE
bundlename: org.eclipse.equinox.event status: ACTIVE
bundlename: org.eclipse.osgi.services status: ACTIVE

[outlow]

open-xchange-admin.log

Jun 16, 2009 10:16:10 PM com.openexchange.admin.storage.mysqlStorage.OXUser MySQLStorage delete
SEVERE: Delete Error
USS-0003 Category=8 Message=Configuration for user 8 could not be found in context 4 exceptionID=1290775121-12
at com.openexchange.groupware.infostore.InfostoreDele te.deletePerformed(InfostoreDelete.java:84)
at com.openexchange.groupware.delete.DeleteRegistry.f ireDeleteEvent(DeleteRegistry.java:211)
at com.openexchange.admin.storage.mysqlStorage.OXUser MySQLStorage.delete(OXUserMySQLStorage.java:1592)
at com.openexchange.admin.storage.mysqlStorage.OXUser MySQLStorage.delete(OXUserMySQLStorage.java:1728)
at com.openexchange.admin.rmi.impl.OXUser.delete(OXUs er.java:761)
at com.openexchange.admin.rmi.impl.OXUser.delete(OXUs er.java:653)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:294)
at sun.rmi.transport.Transport$1.run(Transport.java:1 53)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport. java:149)
at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:466)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:707)
at java.lang.Thread.run(Thread.java:595)
Caused by: USS-0003 Category=8 Message=Configuration for user 8 could not be found in context 4 exceptionID=1290775121-11
at com.openexchange.groupware.infostore.database.impl .DatabaseImpl.removePrivate(DatabaseImpl.java:1749 )
at com.openexchange.groupware.infostore.database.impl .DatabaseImpl.removeUser(DatabaseImpl.java:1543)
at com.openexchange.groupware.infostore.facade.impl.I nfostoreFacadeImpl.removeUser(InfostoreFacadeImpl. java:1523)
at com.openexchange.groupware.infostore.InfostoreDele te.deletePerformed(InfostoreDelete.java:81)
... 16 more
Caused by: USS-0003 Category=8 Message=Configuration for user 8 could not be found in context 4 exceptionID=1290775121-10
at com.openexchange.groupware.infostore.utils.DelUser FolderDiscoverer.discoverFolders(DelUserFolderDisc overer.java:112)
at com.openexchange.groupware.infostore.database.impl .DatabaseImpl.removePrivate(DatabaseImpl.java:1662 )
... 19 more
Caused by: USS-0003 Category=8 Message=Configuration for user 8 could not be found in context 4 exceptionID=1290775121-9
at com.openexchange.groupware.userconfiguration.RdbUs erConfigurationStorage.loadUserConfiguration(RdbUs erConfigurationStorage.java:384)
at com.openexchange.groupware.userconfiguration.RdbUs erConfigurationStorage.loadUserConfiguration(RdbUs erConfigurationStorage.java:273)
at com.openexchange.groupware.infostore.utils.DelUser FolderDiscoverer.discoverFolders(DelUserFolderDisc overer.java:93)
... 20 more
Jun 16, 2009 10:16:10 PM com.openexchange.admin.storage.mysqlStorage.OXUser MySQLStorage delete
SEVERE: Storage Error
com.openexchange.admin.rmi.exceptions.StorageExcep tion: USS-0003 Category=8 Message=Configuration for user 8 could not be found in context 4 exceptionID=1290775121-12
at com.openexchange.admin.storage.mysqlStorage.OXUser MySQLStorage.delete(OXUserMySQLStorage.java:1668)
at com.openexchange.admin.storage.mysqlStorage.OXUser MySQLStorage.delete(OXUserMySQLStorage.java:1728)
at com.openexchange.admin.rmi.impl.OXUser.delete(OXUs er.java:761)
at com.openexchange.admin.rmi.impl.OXUser.delete(OXUs er.java:653)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:294)
at sun.rmi.transport.Transport$1.run(Transport.java:1 53)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport. java:149)
at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:466)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:707)
at java.lang.Thread.run(Thread.java:595)

[Martin Heiland]

Hi,

der Fehler in deinem Eingangsposting scheint dem open-xchange-conversion bundle zu entspringen, das hat auf deiner Installation die Version 6.7 während der Rest auf 6.8 läuft, kannst du das vielleicht mal updaten und nochmal versuchen?

Danke

[sheebang]

For Outlow :

I am sorry to perturb your discussion between you, but we are on Open Xchange forum and Community Open Xchange section. Community speak english.
Could you speak like everyone in Open Community in the world

Thank you very much Outlow

[outlow]

Hi Martin,

das scheint die Lösung gewesen zu sein, thx.

outlow

[Martin Heiland]

For our international friends:
Problem was: Outlow was unable to delete users
Caused by: Having mixed version of OX packages installed
Solution: Always have the same version of packages installed.

[sheebang]

Thank you Martin