Other registerserver problem

[eltorio]

I tried to install OX6 on openSuSE 11 as explained in wiki but it fails in registerserver with a strange error !

server could not be registered:
Server response:
 OXUtil_V2

this is what I did

#/opt/open-xchange/sbin/initconfigdb --configdb-pass=DBxxxx -a
initializing configdb from scratch... done

#/opt/open-xchange/sbin/oxinstaller --servername=oxserver --configdb-pass=DBxxxx --master-pass=ADMINxxxx --ajp-bind-port=192.168.2.7 --imapserver=192.168.2.8 --smtpserver=192.168.2.8 --ip-of-oxcluster=192.168.2.7
setting up groupware configuration /opt/open-xchange/etc/groupware
..................................................
groupware daemon must now be restarted if already running
setting up admin daemon configuration /opt/open-xchange/etc/admindaemon
......................
*** RMI authentication is enabled
using oxadminmaster as master account
admin daemon must now be restarted if already running

#/etc/init.d/open-xchange-admin start
Starting open-xchange-admin daemon                                    done

#/opt/open-xchange/sbin/registerserver -n oxserver -A oxadminmaster -P ADMINxxxx
server could not be registered:
Server response:
 OXUtil_V2

/var/log/open-xchange/open-xchange-admin-console.log is empty and there is no other log files in /var/log/open-xchange

also daemon is running and listen on ports tcp/48807 tcp/1099 udp/25685 and udp/6780

Does anyone can help me?

[Martin Heiland]

Hi,

please post the output of

java -version

thanks!

[eltorio]

#java -version
java version "1.6.0_14"
Java(TM) SE Runtime Environment (build 1.6.0_14-b08)
Java HotSpot(TM) 64-Bit Server VM (build 14.0-b16, mixed mode)

I also tried with the one provided by suse (forcing in oxfunctions.sh)

#/usr/bin/java -version
java version "1.6.0_0"
IcedTea6 1.4 (suse-24.4-x86_64) Runtime Environment (build 1.6.0_0-b14)
OpenJDK 64-Bit Server VM (build 14.0-b08, mixed mode)

[Martin Heiland]

Hi,

okay - please continue to use SUN Java, openjdk is not supported by Open-Xchange. I assume you tried to launch the admindaemon while SUN Java is the default and it failed to start up. Is there anything at this server which might cause memory problems? For example low memory, virtualized server - or even binary executing problems like a not fully x86/x64 compatible CPU? If the admindaemon itself starts, its very very strange why it does not write anything to a log file or even to the console if a problem occurs. Could you doublecheck if there is no output to any of the logfiles at /var/log/open-xchange? Maybe the open-xchange-log4j package is installed which will redirect the logging to syslogd?

[eltorio]

0/ server
Server is a bi Xeon E5410 (CoreQuad Xeon x86_64) with 6Gb RAM running native openSuSE 11.0
1/ memory
free reports 6Gb ram with 108Mb free 90% of ram is used by cache/buffers
8Gb swap with 7326Mb free
I rebooted so there is nothing in cache so 4,7Gb free
2/JVM
the jvm is the sun one

abalone:~ # ps -ef | grep xchange
root     18388     1  1 10:39 pts/0    00:00:03 /jdks/jdk1.6.0_14/bin/java -Xms100m -Xmx100m -XX:+UseConcMarkSweepGC -XX:NewSize=50m -XX:MaxNewSize=50m -XX:SurvivorRatio=6 -Dopenexchange.propdir=/opt/open-xchange/etc/admindaemon -Dopenexchange.propdir2=/opt/open-xchange/etc/common -Dconfigdir=/opt/open-xchange/etc/admindaemon -Djava.util.logging.config.file=/opt/open-xchange/etc/admindaemon/file-logging.properties -Duser.timezone=GMT -Dlibdir=/opt/open-xchange/bundles/com.openexchange.common/lib -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.3.0.v20070530.jar -configuration file:/opt/open-xchange/etc/admindaemon/osgi/

3/ log files
you're right, I removed the open-xchange-log4j package and now I have a log file,

abalone:~ # ls -l /var/log/open-xchange/
total 16
-rw------- 1 root root     0 Aug  2 10:46 open-xchange-admin-console.log
-rw------- 1 root root     0 Aug  2 10:39 open-xchange-admin-console.log.old
-rw------- 1 root root 12652 Aug  2 10:46 open-xchange-admin.log.0
-rw------- 1 root root     0 Aug  2 10:46 open-xchange-admin.log.0.lck

wich is doesn't help me a lot I inspected the log after restarting the admindaemon, checking that the process is effectively restarted and retrying to register the server.

the only "WARNING" I see in /var/log/open-xchange/open-xchange-admin.log.0 are

(...)
WARNING: Overwriting property .level from file '/opt/open-xchange/etc/admindaemon/file-logging.properties' with property from file '/opt/open-xchange/etc/admindaemon/logging.properties', overwriting value 'INFO' with value 'SEVERE'.
Aug 2, 2009 8:46:10 AM com.openexchange.config.internal.ConfigurationImpl processPropertiesFile
WARNING: Overwriting property handlers from file '/opt/open-xchange/etc/admindaemon/file-logging.properties' with property from file '/opt/open-xchange/etc/admindaemon/logging.properties', overwriting value 'java.util.logging.FileHandler' with value 'java.util.logging.ConsoleHandler'.
Aug 2, 2009 8:46:10 AM com.openexchange.config.internal.ConfigurationImpl processPropertiesFile
WARNING: Overwriting property org.apache.level from file '/opt/open-xchange/etc/admindaemon/file-logging.properties' with property from file '/opt/open-xchange/etc/admindaemon/logging.properties', overwriting value 'WARNING' with value 'SEVERE'.
(...)
WARNING: Resolving server name to an identifier failed. This is normal until a server has been registered.
DBP-0019 Category=10 Message=Cannot resolve server id for server oxserver. exceptionID=-750215402-1
        at com.openexchange.database.internal.DBPoolingExceptionFactory.createException(DBPoolingExceptionFactory.java:76)
        at com.openexchange.database.internal.DBPoolingExceptionFactory.createException(DBPoolingExceptionFactory.java:62)
        at com.openexchange.exceptions.Exceptions.create(Exceptions.java:139)
(...)

no error and apparently admindaemon running correctly

Aug 2, 2009 8:46:10 AM com.openexchange.admin.osgi.Activator start
INFO: Admindaemon successfully started.

The same error is still here!

Thanks a lot for your help

[deadmalc]

package upgrade

I'm fairly sure this is a problem with the current release of open-xchange.
There was an update about a week ago and this has broken the registration portion :-(

Look at the admin logs, should get something like this....

Caused by: java.lang.ClassNotFoundException: com.openexchange.admin.rmi.OXUserInterface (no security manager: RMI class loader disabled)
at sun.rmi.server.LoaderHandler.loadProxyClass(Loader Handler.java:552)
at java.rmi.server.RMIClassLoader$2.loadProxyClass(RM IClassLoader.java:646)
at java.rmi.server.RMIClassLoader.loadProxyClass(RMIC lassLoader.java:311)
at sun.rmi.server.MarshalInputStream.resolveProxyClas s(MarshalInputStream.java:255)
at java.io.ObjectInputStream.readProxyDesc(ObjectInpu tStream.java:1548)
at java.io.ObjectInputStream.readClassDesc(ObjectInpu tStream.java:1510)
at java.io.ObjectInputStream.readOrdinaryObject(Objec tInputStream.java:1749)
at java.io.ObjectInputStream.readObject0(ObjectInputS tream.java:1346)
at java.io.ObjectInputStream.readObject(ObjectInputSt ream.java:368)
... 12 more

[Martin Heiland]

Thanks for the information, those errors usually occur if not all required packages are installed or outdated. Could you please post the output of installed packages and their version (rpm -qa | grep xchange on SUSE iirc).

Thanks

[deadmalc]

packages

This is on centos 5.3, from the repo

http://software.open-xchange.com/OX6/stable/RHEL5/

This was working fine about a week ago, then there was an update.
When I reinstalled from scratch again for further testing the problem above occurred

Cheers,

open-xchange-admin-plugin-hosting-client-6.10.0.0-6_6.1
open-xchange-cache-6.10.0.0-6_6.1
open-xchange-server-6.10.0.0-6_6.1
open-xchange-calendar-6.10.0.0-6_6.1
open-xchange-templating-6.10.0.0-6_6.1
open-xchange-group-managerequest-6.10.0.0-6_6.1
open-xchange-passwordchange-database-6.10.0.0-6_6.1
open-xchange-admin-plugin-hosting-6.10.0.0-6_6.1
open-xchange-publish-microformats-6.10.0.0-6_6.1
open-xchange-global-6.10.0.0-6_6.1
open-xchange-timer-6.10.0.0-6_6.1
open-xchange-sql-6.10.0.0-6_6.1
open-xchange-conversion-servlet-6.10.0.0-6_6.1
open-xchange-subscribe-crawler-6.10.0.0-6_6.1
open-xchange-settings-extensions-6.10.0.0-6_6.1
open-xchange-dataretention-csv-6.10.0.0-6_6.1
open-xchange-publish-infostore-online-6.10.0.0-6_6.1
open-xchange-jcharset-1.3.0-44_44.1
open-xchange-common-6.10.0.0-6_6.1
open-xchange-publish-6.10.0.0-6_6.1
open-xchange-xerces-sun-6.10.0.0-6_6.1
open-xchange-conversion-engine-6.10.0.0-6_6.1
open-xchange-genconf-mysql-6.10.0.0-6_6.1
open-xchange-smtp-6.10.0.0-6_6.1
open-xchange-unifiedinbox-6.10.0.0-6_6.1
open-xchange-sessiond-6.10.0.0-6_6.1
open-xchange-subscribe-6.10.0.0-6_6.1
open-xchange-admin-6.10.0.0-6_6.1
open-xchange-online-help-fr-6.10.0.0-6_6.1
open-xchange-pop3-6.10.0.0-6_6.1
open-xchange-mailfilter-6.10.0.0-6_6.1
open-xchange-subscribe-xing-6.10.0.0-6_6.1
open-xchange-online-help-de-6.10.0.0-6_6.1
open-xchange-easylogin-6.10.0.0-5_5.1
open-xchange-authentication-ldap-6.10.0.0-6_6.1
open-xchange-gui-6.10.0.0-6_6.1
open-xchange-activation-1.1.1-6_6.1
open-xchange-genconf-6.10.0.0-6_6.1
open-xchange-monitoring-6.10.0.0-6_6.1
open-xchange-xml-6.10.0.0-6_6.1
open-xchange-admin-lib-6.10.0.0-6_6.1
open-xchange-admin-plugin-hosting-lib-6.10.0.0-6_6.1
open-xchange-push-udp-6.10.0.0-6_6.1
open-xchange-spamhandler-default-6.10.0.0-6_6.1
open-xchange-crypto-6.10.0.0-6_6.1
open-xchange-6.10.0.0-6_6.1
open-xchange-passwordchange-servlet-6.10.0.0-6_6.1
open-xchange-subscribe-json-6.10.0.0-6_6.1
open-xchange-subscribe-linkedin-6.10.0.0-6_7.1
open-xchange-data-conversion-ical4j-6.10.0.0-6_6.1
open-xchange-resource-managerequest-6.10.0.0-6_6.1
open-xchange-control-6.10.0.0-6_6.1
open-xchange-online-help-en-6.10.0.0-6_6.1
open-xchange-admin-doc-6.10.0.0-6_6.1
open-xchange-configread-6.10.0.0-6_6.1
open-xchange-conversion-6.10.0.0-6_6.1
open-xchange-publish-basic-6.10.0.0-6_6.1
open-xchange-contactcollector-6.10.0.0-6_6.1
open-xchange-charset-6.10.0.0-6_6.1
open-xchange-configjump-generic-gui-6.10.0.0-6_6.1
open-xchange-contacts-ldap-6.10.0.0-6_6.1
open-xchange-publish-json-6.10.0.0-6_8.1
open-xchange-admin-client-6.10.0.0-6_6.1
open-xchange-management-6.10.0.0-6_6.1
open-xchange-dataretention-6.10.0.0-6_6.1
open-xchange-i18n-6.10.0.0-6_6.1
open-xchange-admin-plugin-hosting-doc-6.10.0.0-6_6.1
open-xchange-subscribe-microformats-6.10.0.0-6_6.1
open-xchange-configjump-generic-6.10.0.0-6_6.1
open-xchange-imap-6.10.0.0-6_6.1

[eltorio]

this problem is different than mine, because in my case all the needed classes are in the classpath because there is no "class not found" in logs
Eltorio

[deadmalc]

register

I was thinking that maybe the problem you are having is the same because the register server failed, and you are missing the logs from that section (when you had log4j installed)
What happens if you try and re-register the server?

[deadmalc]

Complete steps to reproduce

From a completely fresh installation following exactly the install instructions from:

http://www.open-xchange.com/wiki/index.php?title=Quick_install_guide_for_CentOS5

mysqladmin create openexchange

mysql> GRANT ALL ON openexchange.* TO 'openexchange'@'localhost' IDENTIFIED BY 'db_password';

yum install mysql-server open-xchange open-xchange-authentication-database open-xchange-admin-client open-xchange-admin-lib open-xchange-admin-plugin-hosting open-xchange-admin-plugin-hosting-client open-xchange-admin-plugin-hosting-lib open-xchange-configjump-generic open-xchange-configjump-generic-gui open-xchange-contactcollector open-xchange-conversion open-xchange-conversion-engine open-xchange-conversion-servlet open-xchange-crypto open-xchange-data-conversion-ical4j open-xchange-dataretention open-xchange-dataretention-csv open-xchange-genconf open-xchange-genconf-mysql open-xchange-gui open-xchange-imap open-xchange-mailfilter open-xchange-management open-xchange-monitoring open-xchange-passwordchange-database open-xchange-passwordchange-servlet open-xchange-pop3 open-xchange-publish open-xchange-publish-basic open-xchange-publish-infostore-online open-xchange-publish-json open-xchange-publish-microformats open-xchange-push-udp open-xchange-resource-managerequest open-xchange-server open-xchange-settings-extensions open-xchange-smtp open-xchange-spamhandler-default open-xchange-sql open-xchange-subscribe open-xchange-xerces-sun open-xchange-subscribe-json open-xchange-subscribe-microformats open-xchange-subscribe-crawler open-xchange-subscribe-xing open-xchange-subscribe-linkedin open-xchange-templating open-xchange-timer open-xchange-unifiedinbox open-xchange-online-help-de open-xchange-online-help-en open-xchange-online-help-fr open-xchange-admin-doc open-xchange-admin-plugin-hosting-doc open-xchange-charset open-xchange-contacts-ldap open-xchange-control open-xchange-easylogin open-xchange-group-managerequest open-xchange-i18n open-xchange-jcharset open-xchange-sessiond


# /opt/open-xchange/sbin/initconfigdb --configdb-pass=db_password -a
initializing configdb from scratch... done
# /opt/open-xchange/sbin/oxinstaller --servername=oxserver --configdb-pass=db_password \
> --master-pass=admin_master_password --ajp-bind-port=localhost
setting up groupware configuration /opt/open-xchange/etc/groupware
..................................................
groupware daemon must now be restarted if already running
setting up admin daemon configuration /opt/open-xchange/etc/admindaemon
......................
*** RMI authentication is enabled
using oxadminmaster as master account
admin daemon must now be restarted if already running
# /etc/init.d/open-xchange-admin start
Starting open-xchange-admin daemon
# /opt/open-xchange/sbin/registerserver -n oxserver -A oxadminmaster -P admin_master_password
server could not be registered:
Server response:
OXUtil_V2


# cat /var/log/open-xchange/open-xchange-admin*
Aug 4, 2009 4:24:55 PM com.openexchange.admin.osgi.Activator start
INFO: Starting Admindaemon...
Aug 4, 2009 4:24:55 PM com.openexchange.admin.daemons.AdminDaemon getCurrentBundleStatus
INFO: org.eclipse.osgi already started before admin.
Aug 4, 2009 4:24:55 PM com.openexchange.admin.tools.AdminCache initCache
INFO: Init Cache
Aug 4, 2009 4:24:55 PM com.openexchange.admin.daemons.AdminDaemon initCache
INFO: Cache and Pools initialized!
Aug 4, 2009 4:24:55 PM com.openexchange.admin.tools.AdminCache initAccessCombinations
INFO: Processing access combinations...
Aug 4, 2009 4:24:55 PM com.openexchange.admin.tools.AdminCache initAccessCombinations
INFO: Access combinations processed!
Aug 4, 2009 4:24:55 PM com.openexchange.admin.daemons.AdminDaemon$LocalSe rverFactory createServerSocket
INFO: Admindaemon will listen on localhost!
Aug 4, 2009 4:24:55 PM com.openexchange.admin.rmi.impl.OXUser <init>
INFO: Class loaded: com.openexchange.admin.rmi.impl.OXUser
Aug 4, 2009 4:24:55 PM com.openexchange.admin.rmi.impl.OXGroup <init>
INFO: Class loaded: com.openexchange.admin.rmi.impl.OXGroup
Aug 4, 2009 4:24:56 PM com.openexchange.admin.rmi.impl.OXResource <init>
INFO: Class loaded: com.openexchange.admin.rmi.impl.OXResource
Aug 4, 2009 4:24:56 PM com.openexchange.admin.rmi.impl.OXLogin <init>
INFO: Class loaded: com.openexchange.admin.rmi.impl.OXLogin
Aug 4, 2009 4:24:56 PM com.openexchange.admin.daemons.AdminDaemon initRMI
SEVERE: Error creating RMI registry!
java.rmi.ServerException: RemoteException occurred in server thread; nested exception is:
java.rmi.UnmarshalException: error unmarshalling arguments; nested exception is:
java.lang.ClassNotFoundException: com.openexchange.admin.rmi.OXUserInterface (no security manager: RMI class loader disabled)
at sun.rmi.server.UnicastServerRef.oldDispatch(Unicas tServerRef.java:413)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:267)
at sun.rmi.transport.Transport$1.run(Transport.java:1 77)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport. java:173)
at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:553)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run0(TCPTransport.java:808)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:667)
at java.util.concurrent.ThreadPoolExecutor.runWorker( ThreadPoolExecutor.java:1110)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:603)
at java.lang.Thread.run(Thread.java:636)
at sun.rmi.transport.StreamRemoteCall.exceptionReceiv edFromServer(StreamRemoteCall.java:273)
at sun.rmi.transport.StreamRemoteCall.executeCall(Str eamRemoteCall.java:251)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:3 77)
at sun.rmi.registry.RegistryImpl_Stub.bind(Unknown Source)
at com.openexchange.admin.daemons.AdminDaemon.initRMI (AdminDaemon.java:208)
at com.openexchange.admin.osgi.Activator.start(Activa tor.java:99)
at org.eclipse.osgi.framework.internal.core.BundleCon textImpl$2.run(BundleContextImpl.java:999)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleCon textImpl.startActivator(BundleContextImpl.java:993 )
at org.eclipse.osgi.framework.internal.core.BundleCon textImpl.start(BundleContextImpl.java:974)
at org.eclipse.osgi.framework.internal.core.BundleHos t.startWorker(BundleHost.java:346)
at org.eclipse.osgi.framework.internal.core.AbstractB undle.resume(AbstractBundle.java:350)
at org.eclipse.osgi.framework.internal.core.Framework .resumeBundle(Framework.java:1118)
at org.eclipse.osgi.framework.internal.core.StartLeve lManager.resumeBundles(StartLevelManager.java:634)
at org.eclipse.osgi.framework.internal.core.StartLeve lManager.incFWSL(StartLevelManager.java:508)
at org.eclipse.osgi.framework.internal.core.StartLeve lManager.doSetStartLevel(StartLevelManager.java:28 2)
at org.eclipse.osgi.framework.internal.core.StartLeve lManager.dispatchEvent(StartLevelManager.java:468)
at org.eclipse.osgi.framework.eventmgr.EventManager.d ispatchEvent(EventManager.java:195)
at org.eclipse.osgi.framework.eventmgr.EventManager$E ventThread.run(EventManager.java:297)
Caused by: java.rmi.UnmarshalException: error unmarshalling arguments; nested exception is:
java.lang.ClassNotFoundException: com.openexchange.admin.rmi.OXUserInterface (no security manager: RMI class loader disabled)
at sun.rmi.registry.RegistryImpl_Skel.dispatch(Unknow n Source)
at sun.rmi.server.UnicastServerRef.oldDispatch(Unicas tServerRef.java:403)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:267)
at sun.rmi.transport.Transport$1.run(Transport.java:1 77)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport. java:173)
at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:553)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run0(TCPTransport.java:808)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:667)
at java.util.concurrent.ThreadPoolExecutor.runWorker( ThreadPoolExecutor.java:1110)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:603)
at java.lang.Thread.run(Thread.java:636)
Caused by: java.lang.ClassNotFoundException: com.openexchange.admin.rmi.OXUserInterface (no security manager: RMI class loader disabled)
at sun.rmi.server.LoaderHandler.loadProxyClass(Loader Handler.java:552)
at java.rmi.server.RMIClassLoader$2.loadProxyClass(RM IClassLoader.java:646)
at java.rmi.server.RMIClassLoader.loadProxyClass(RMIC lassLoader.java:311)
at sun.rmi.server.MarshalInputStream.resolveProxyClas s(MarshalInputStream.java:255)
at java.io.ObjectInputStream.readProxyDesc(ObjectInpu tStream.java:1548)
at java.io.ObjectInputStream.readClassDesc(ObjectInpu tStream.java:1510)
at java.io.ObjectInputStream.readOrdinaryObject(Objec tInputStream.java:1749)
at java.io.ObjectInputStream.readObject0(ObjectInputS tream.java:1346)
at java.io.ObjectInputStream.readObject(ObjectInputSt ream.java:368)
... 12 more

[deadmalc]

admin server

Seems this error happens as soon as the admin server is started

[Carsten Hoeger]

Please check, whether all required packages are installed and that there's not an old version of a package flying around (rpm -qa | grep open-xchange).

[deadmalc]

Installed packages

These are installed from the open-xchange repo, and are all the same version of packages, as displayed in the post before.

[eltorio]

It works now
I changed the url of repository server to http://download.opensuse.org/reposit...openSUSE_11.0/ upgrade all the package previously installed and re did

oxinstaller...
registerserver...

and it said

server 2 registered