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  • #1

    Problem with: 503 - Service Temporarily Unavailable

    After a restart of open-xchange-groupware, i get an error "503 - Service Temporarily Unavailable".

    I've got the following log files:
    /var/log/open-xchange/open-xchange.log.0
    PHP Code:
    INFO:

            Use     JConsole or MC4J to connect to MBeanServer with this url: service:jmx:rmi:///jndi/rmi://127.0.0.1:9999/server

    Aug 13, 2009 3:01:02 PM com.openexchange.management.internal.ManagementInit start
    INFO    : JMX server successfully initialized.
    Aug 13, 2009 3:01:02 PM com.openexchange.control.osgi.ControlActivator$ManagementServiceTrackerCustomizer addingService
    INFO    : Control MBean successfully registered.
    Aug 13, 2009 3:01:02 PM com.openexchange.timer.osgi.TimerActivator start
    INFO    : starting bundle: com.openexchange.timer
    Aug 13    , 2009 3:01:02 PM net.freeutils.charset.osgi.JCharsetActivator start
    INFO    : starting bundle: net.freeutils.jcharset
    Aug 13    , 2009 3:01:02 PM com.openexchange.charset.osgi.CharsetActivator addingService
    INFO    : New charset provider detected and added: net.freeutils.charset.CharsetProvider
    Aug 13    , 2009 3:01:02 PM net.freeutils.charset.osgi.JCharsetActivator start
    INFO    : JCharset charset providers registered
    Aug 13    , 2009 3:11:09 PM com.openexchange.charset.osgi.CharsetActivator start
    INFO    : starting bundle: com.openexchange.charset
    Aug 13    , 2009 3:11:09 PM com.openexchange.charset.osgi.CharsetActivator start
    INFO    : External charset provider replaced with collection charset provider
    Aug 13    , 2009 3:11:09 PM com.openexchange.charset.osgi.CharsetActivator start
    INFO    : Charset bundle successfully started
    Aug 13    , 2009 3:11:09 PM com.openexchange.config.osgi.ConfigActivator start
    INFO    : starting bundle: com.openexchange.configread
    Aug 13    , 2009 3:11:09 PM com.openexchange.config.internal.ConfigurationImpl processPropertiesFile
    WARNING    : Overwriting property MAX_UPLOAD_SIZE from file '/opt/open-xchange/etc/groupware/attachment.properties' with property from file '/opt/open-xchange/etc/groupware/server.properties', overwriting value '10485760' with value '0'.
    Aug 13, 2009 3:11:09 PM com.openexchange.config.internal.ConfigurationImpl processPropertiesFile
    WARNING    : Overwriting property MAX_UPLOAD_SIZE from file '/opt/open-xchange/etc/groupware/server.properties' with property from file '/opt/open-xchange/etc/groupware/infostore.properties', overwriting value '0' with value '10485760'.
    Aug 13, 2009 3:11:09 PM com.openexchange.config.internal.ConfigurationImpl processDirectory
    INFO    : Can't read /opt/open-xchange/etc/groupware/osgi/org.eclipse.osgi. Skipping.
    Aug 13, 2009 3:11:09 PM com.openexchange.control.osgi.ControlActivator start
    INFO: starting bundle: com.openexchange.control
    Aug 13, 2009 3:11:09 PM com.openexchange.conversion.engine.osgi.ConversionEngineActivator start
    INFO: Conversion engine successfully started
    Aug 13, 2009 3:11:09 PM com.openexchange.dataretention.csv.CSVDataRetentionConfig init
    INFO:
    CSV data retention configuration:
            com.openexchange.dataretention.dir=/var/log/open-xchange
            com.openexchange.dataretention.versionNumber=1
            com.openexchange.dataretention.clientID=Open-Xchange
            com.openexchange.dataretention.sourceID=OX_mail_01
            com.openexchange.dataretention.location=DE/Olpe
            com.openexchange.dataretention.timeZone=GMT
            com.openexchange.dataretention.rotateLength=0
    Aug 13, 2009 3:11:09 PM com.openexchange.server.ServiceHolderInit start
    INFO: Service usage inspection not enabled
    Aug 13, 2009 3:11:09 PM com.openexchange.groupware.settings.extensions.osgi.Activator handleConfigurationUpdate
    INFO: Updating configtree
    Aug 13, 2009 3:11:09 PM com.openexchange.i18n.osgi.I18nActivator initI18nServices
    INFO: All I18n services registered
    Aug 13, 2009 3:11:09 PM com.openexchange.management.osgi.ManagementActivator startBundle
    INFO: starting bundle: com.openexchange.management
    Aug 13, 2009 3:11:09 PM com.openexchange.management.internal.AbstractAgent addRMIRegistry
    INFO: RMI registry created on port 9999 and bind address localhost
    Aug 13, 2009 3:11:10 PM com.openexchange.management.internal.AbstractAgent addConnectorServer
    INFO: JMX connector server on service:jmx:rmi:///jndi/rmi://127.0.0.1:9999/server started
    Aug 13, 2009 3:11:10 PM com.openexchange.management.internal.ManagementAgentImpl initializeMBeanServer
    INFO:

            Use JConsole or MC4J to connect to MBeanServer with this url: service:jmx:rmi:///jndi/rmi://127.0.0.1:9999/server

    Aug 13, 2009 3:11:10 PM com.openexchange.management.internal.ManagementInit start
    INFO: JMX server successfully initialized.
    Aug 13, 2009 3:11:10 PM com.openexchange.control.osgi.ControlActivator$ManagementServiceTrackerCustomizer addingService
    INFO: Control MBean successfully registered.
    Aug 13, 2009 3:11:10 PM com.openexchange.timer.osgi.TimerActivator start
    INFO: starting bundle: com.openexchange.timer
    Aug 13, 2009 3:11:10 PM net.freeutils.charset.osgi.JCharsetActivator start
    INFO: starting bundle: net.freeutils.jcharset
    Aug 13, 2009 3:11:10 PM com.openexchange.charset.osgi.CharsetActivator addingService
    INFO: New charset provider detected and added: net.freeutils.charset.CharsetProvider
    Aug 13, 2009 3:11:10 PM net.freeutils.charset.osgi.JCharsetActivator start
    INFO: JCharset charset providers registered 
    /var/log/open-xchange/open-xchange-admin.log.0
    PHP Code:
    INFO: Admindaemon Name: oxserver
    Aug 13    , 2009 1:12:21 PM com.openexchange.database.osgi.DatabaseServiceRegisterer addingService
    INFO    : Publishing DatabaseService.
    Aug 13, 2009 1:12:21 PM com.openexchange.database.internal.Pools initPoolConfig
    INFO    : Database pooling options:
                Minimum idle connections: 0
            Maximum idle connections    : -1
            Maximum idle time    : 60000ms
            Maximum active connections    : 100
            Maximum wait time     for a connection: 10000ms
            Maximum life time of a connection    : 600000ms
            Action     if connections exhausted: BLOCK
            Test connections on activate      : false
            Test connections on deactivate    : true
            Test idle connections             : false
            Test threads     for bad connection usage (SLOW): false
            Force the     use of write connections only: true
    Aug 13    , 2009 1:12:21 PM com.openexchange.database.internal.Initialization start
    INFO    : Resolved server name "oxserver" to identifier 2
    Aug 13    , 2009 1:12:21 PM com.openexchange.database.osgi.CacheServiceCustomizer addingService
    INFO    : Injecting CacheService into database bundle.
    Aug 13, 2009 1:12:21 PM com.openexchange.server.osgi.ServerActivator startBundle
    INFO    : starting bundle: com.openexchange.server
    Aug 13    , 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : Open-Xchange 6.10.0-Rev6
    Aug 13    , 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : (c) Open-Xchange Inc. , Open-Xchange GmbH
    Aug 13    , 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : Linux i386 2.6.18-128.4.1.el5xen
    Aug 13    , 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : 1.5.0_15-b04
    Aug 13    , 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : VM Total Memory       : 96,000 KB
    Aug 13    , 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : VM Free Memory        : 75,160 KB
    Aug 13    , 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : VM Used Memory        : 20,840 KB
    Aug 13    , 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : System version : Open-Xchange Server [6.10.0-Rev6] initializing ...
    Aug 13, 2009 1:12:21 PM com.openexchange.server.impl.Starter dumpServerInfos
    INFO    : Server Footprint : -1635217302
    Aug 13    , 2009 1:12:22 PM com.openexchange.groupware.update.UpdateTaskCollectionInit start
    INFO    : UpdateTaskCollection successfully started
    Aug 13    , 2009 1:12:22 PM com.openexchange.charset.CustomCharsetProviderInit start
    INFO    : Custom charsets successfully added to alias charset provider.
    Aug 13, 2009 1:12:22 PM com.openexchange.tools.oxfolder.OXFolderProperties logInfo
    INFO    :
    Folder Properties & Folder Cache Properties:
                ENABLE_DB_GROUPING=true
            ENABLE_FOLDER_CACHE    =true
            ENABLE_INTERNAL_USER_EDIT    =true
            IGNORE_SHARED_ADDRESSBOOK    =true
    Aug 13    , 2009 1:12:22 PM com.openexchange.groupware.userconfiguration.UserConfigurationStorageInit start
    INFO    : UserConfigurationStorage implementation: com.openexchange.groupware.userconfiguration.CachingUserConfigurationStorage
    Aug 13    , 2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO    : Parse Event properties
    Aug 13    , 2009 1:12:22 PM com.openexchange.event.impl.EventQueue init
    INFO    : Starting EventQueue
    Aug 13    , 2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO    : Adding Notification Listener
    Aug 13    , 2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO    : Adding LinkEventHandler
    Aug 13    , 2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO    : Adding AttachmentCleaner
    Aug 13    , 2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO    : Adding PropertiesCleaner
    Aug 13    , 2009 1:12:22 PM com.openexchange.event.impl.EventInit start
    INFO    : Adding LockCleaner
    Aug 13    , 2009 1:12:22 PM com.openexchange.mailaccount.internal.MailAccountStorageInit start
    INFO    : MailAccountStorageService successfully injected to server service registry
    Aug 13    , 2009 1:12:22 PM com.openexchange.server.impl.Starter adminStart
    INFO    : Admin successfully initialized.
    Aug 13, 2009 1:12:22 PM com.openexchange.server.impl.Starter adminStart
    INFO    : SYSTEM IS UP & RUNNING IN ADMIN MODE...
    Aug 13, 2009 1:12:22 PM com.openexchange.groupware.configuration.ParticipantConfig initialize
    INFO    : Read configuration file participant.properties.
    Aug 13, 2009 1:12:22 PM com.openexchange.groupware.contact.ContactConfig initialize
    INFO    : Read configuration file contact.properties.
    Aug 13, 2009 1:12:22 PM com.openexchange.server.osgi.I18nServiceListener addingService
    INFO    : Adding service I18nService for locale fr_FR
    Aug 13    , 2009 1:12:22 PM com.openexchange.server.osgi.I18nServiceListener addingService
    INFO    : Adding service I18nService for locale de_DE 
    The problem is that I don't see warnings in the log files (except the max_upload_size).
    Last edited by Guest; 08-13-2009, 03:40 PM.
    Tags: None
  • #2
    Hi,

    please execute /opt/open-xchange/sbin/listbundles and post the output. Also post the list of installed packages.

    Greetings

    Comment

    • #3
      Sorry for my late reaction. But I decided to reinstall the system and now it works perfect!

      Thanks for your help!

      Comment

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