Service temporarily not available Err 503

[Ralf]

Dear Members,

My settings is as followed:

Debian Lenny
Sun-Java 1.5.0.17_b04 mixed Mode, sharing
MySQL 5.0.51a-24+lenny1
Open-Xchange Version: 6.10.0 Rev6 (2009-07-19 18:13:40)

Memory of server is 521 MB (Test-Server)
VM-Memory in /eopt/open-xchange/etc/groupware/ox-scripfconf.sh is set with:
JAVA_XTRAOPTS="-Xms512m -Xmx384m -XX:+UseConcMarkSweepGC -XX:NewSize=256m -XX:MaxNewSize=256m -XX:SurvivorRatio=6"

Now the problem:

I installed OX exactly as the Installation Guide tells me. But I can't login and get an error 503 on the Web-Gui.

/opt/open-exchange/sbin/listbundles gives another error like this:

com.openexchange.control.console.internal.ConsoleException: java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: 
	java.net.ConnectException: Connection refused]
	at com.openexchange.control.console.AbstractConsoleHandler.init(AbstractConsoleHandler.java:139)
	at com.openexchange.control.console.ListBundles.<init>(ListBundles.java:74)
	at com.openexchange.control.console.ListBundles.main(ListBundles.java:112)
Caused by: java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: 
	java.net.ConnectException: Connection refused]
	at javax.management.remote.rmi.RMIConnector.connect(RMIConnector.java:317)
	at javax.management.remote.JMXConnectorFactory.connect(JMXConnectorFactory.java:248)
	at com.openexchange.control.console.AbstractConsoleHandler.initJMX(AbstractConsoleHandler.java:155)
	at com.openexchange.control.console.AbstractConsoleHandler.init(AbstractConsoleHandler.java:137)
	... 2 more
Caused by: javax.naming.ServiceUnavailableException [Root exception is java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: 
	java.net.ConnectException: Connection refused]
	at com.sun.jndi.rmi.registry.RegistryContext.lookup(RegistryContext.java:97)
	at com.sun.jndi.toolkit.url.GenericURLContext.lookup(GenericURLContext.java:185)
	at javax.naming.InitialContext.lookup(InitialContext.java:351)
	at javax.management.remote.rmi.RMIConnector.findRMIServerJNDI(RMIConnector.java:1817)
	at javax.management.remote.rmi.RMIConnector.findRMIServer(RMIConnector.java:1787)
	at javax.management.remote.rmi.RMIConnector.connect(RMIConnector.java:259)
	... 5 more
Caused by: java.rmi.ConnectException: Connection refused to host: localhost; nested exception is: 
	java.net.ConnectException: Connection refused
	at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:574)
	at sun.rmi.transport.tcp.TCPChannel.createConnection(TCPChannel.java:185)
	at sun.rmi.transport.tcp.TCPChannel.newConnection(TCPChannel.java:171)
	at sun.rmi.server.UnicastRef.newCall(UnicastRef.java:306)
	at sun.rmi.registry.RegistryImpl_Stub.lookup(Unknown Source)
	at com.sun.jndi.rmi.registry.RegistryContext.lookup(RegistryContext.java:93)
	... 10 more
Caused by: java.net.ConnectException: Connection refused
	at java.net.PlainSocketImpl.socketConnect(Native Method)
	at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
	at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
	at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
	at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
	at java.net.Socket.connect(Socket.java:520)
	at java.net.Socket.connect(Socket.java:470)
	at java.net.Socket.<init>(Socket.java:367)
	at java.net.Socket.<init>(Socket.java:180)
	at sun.rmi.transport.proxy.RMIDirectSocketFactory.createSocket(RMIDirectSocketFactory.java:22)
	at sun.rmi.transport.proxy.RMIMasterSocketFactory.createSocket(RMIMasterSocketFactory.java:128)
	at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:569)
	... 15 more

The attachment contains the Log-File. All other log files have no contenet.

I did a complete and plain new installation, erased all database and began from scratch.
Also restarted all services that has been mentioned in the guide.

But no solution yet.

Any help would be nice


Ralf

[Martin Heiland]

Hi,

it seems like the groupware or the admindaemon are not started properly. Could you please check "ps axf | grep java"? How many memory does this machine have? What Java version is installed ("java -version"). Is it a virtual server?

Thanks

[Markus Wagner]

It seems, that you have set a Xms of 512M and a Xmx of 384M. This make no sense. Please set the minimum to a smaller value than the maximum.

[Ralf]

@ Markus Wagner

Yes, that's a mistake, but after setting -Xmx512m and -Xms384m the errors are the same.

@Martin Burauen

It's a virtual Server in Virtualbox and the machine has 1024k memory

"ps axf | grep java" results in:

3097 pts/0    S+     0:00                      \_ grep java
 2763 ?        Sl     0:11 /usr/bin/java -Xms100m -Xmx100m -XX:+UseConcMarkSweepGC -XX:NewSize=50m -XX:MaxNewSize=50m -XX:SurvivorRatio=6 -Dopenexchange.propdir=/opt/open-xchange/etc/admindaemon -Dopenexchange.propdir2=/opt/open-xchange/etc/common -Dconfigdir=/opt/open-xchange/etc/admindaemon -Djava.util.logging.config.file=/opt/open-xchange/etc/admindaemon/file-logging.properties -Duser.timezone=GMT -Dlibdir=/opt/open-xchange/bundles/com.openexchange.common/lib -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.3.0.v20070530.jar -configuration file:/opt/open-xchange/etc/admindaemon/osgi/

[Martin Heiland]

Okay, the groupware does not start up. Please clear the log files and start it up using /etc/init.d/open-xchange-groupware start. Then monitor activity at those log files. There should be some feedback from the startup process. What java version do you use?

Greetings

[Ralf]

Java is Sun-Java 1.5.0.17_b04

OK, I cleared the log files in /var/log/open-xchange and after that I started like below, but there is no activity in all the log files

server:/var/log/open-xchange# /etc/init.d/open-xchange-groupware start
Starting Open-Xchange Groupware: open-xchange-groupware.
server:/var/log/open-xchange# /etc/init.d/open-xchange-groupware restart
Restarting Open-Xchange Groupware: start-stop-daemon: warning: failed to kill 3513: No such process
1 pids were not killed
No process in pidfile `/var/run/open-xchange-groupware.pid' found running; none killed.
open-xchange-groupware.

Process list:

  PID TTY          TIME CMD
    1 ?        00:00:01 init
    2 ?        00:00:00 kthreadd
    3 ?        00:00:00 migration/0
    4 ?        00:00:28 ksoftirqd/0
    5 ?        00:00:00 watchdog/0
    6 ?        00:00:01 events/0
    7 ?        00:00:00 khelper
   39 ?        00:00:00 kblockd/0
   41 ?        00:00:00 kacpid
   42 ?        00:00:00 kacpi_notify
   85 ?        00:00:00 kseriod
  118 ?        00:00:00 pdflush
  119 ?        00:00:01 pdflush
  120 ?        00:00:00 kswapd0
  121 ?        00:00:00 aio/0
  549 ?        00:00:00 ksuspend_usbd
  550 ?        00:00:00 khubd
  606 ?        00:00:00 ata/0
  607 ?        00:00:00 ata_aux
  699 ?        00:00:01 kjournald
  776 ?        00:00:00 udevd
 1114 ?        00:00:00 kpsmoused
 1413 ?        00:00:00 kjournald
 1540 ?        00:00:00 portmap
 1551 ?        00:00:00 rpc.statd
 1748 ?        00:00:01 rsyslogd
 1759 ?        00:00:00 acpid
 1769 ?        00:00:00 dbus-daemon
 1781 ?        00:00:00 avahi-daemon
 1782 ?        00:00:00 avahi-daemon
 1799 ?        00:00:03 named
 1821 ?        00:00:00 openvpn
 1836 ?        00:00:00 sshd
 1864 ?        00:00:01 amavisd-new
 1889 ?        00:00:00 mysqld_safe
 1928 ?        00:00:05 mysqld
 1929 ?        00:00:00 logger
 2033 ?        00:00:00 avguard.bin
 2034 ?        00:00:00 avgu_stats
 2059 ?        00:00:00 avsavapi-super
 2060 ?        00:00:17 avguard-ondeman
 2062 ?        00:00:00 amavisd-new
 2063 ?        00:00:00 amavisd-new
 2064 ?        00:00:03 savapi
 2301 ?        00:00:03 clamd
 2399 ?        00:00:00 freshclam
 2424 ?        00:00:00 cyrmaster
 2483 ?        00:00:00 notifyd
 2704 ?        00:00:00 exim4
 2763 ?        00:03:47 java
 2783 ?        00:00:00 inetd
 2805 ?        00:00:04 nmbd
 2812 ?        00:00:00 smbd
 2827 ?        00:00:00 smbd
 2836 ?        00:00:00 sensord
 2858 ?        00:00:01 ntpd
 2866 ?        00:00:00 atd
 2886 ?        00:00:00 cron
 2903 ?        00:00:00 apache2
 2904 ?        00:00:00 apache2
 2906 ?        00:00:00 apache2
 2911 ?        00:00:00 apache2
 2973 ?        00:00:03 fetchmail
 3040 tty1     00:00:00 getty
 3041 tty2     00:00:00 getty
 3044 tty3     00:00:00 getty
 3047 tty4     00:00:00 getty
 3050 tty5     00:00:00 getty
 3053 tty6     00:00:00 getty
 3057 ?        00:00:00 sshd
 3059 ?        00:00:05 sshd
 3060 pts/0    00:00:00 bash
 3073 pts/0    00:00:00 su
 3074 pts/0    00:00:00 bash
 3116 ?        00:00:00 imapd
 3117 ?        00:00:00 imapd
 3143 pts/0    00:00:14 mc
 3145 pts/1    00:00:01 bash
 3588 pts/1    00:00:00 ps

As far as I can see all log levels are set to SEVERE

Thank you very much for supporting me

[Ralf]

I made a reboot and attached the resulting logs

A manual start of the groupware doesn't give any log file entries

Greetings

[mcs]

I made a reboot and attached the resulting logs

A manual start of the groupware doesn't give any log file entries

Greetings

Have you solved this? After a new installation ( because I could not solve other Java issues) the admin daemon and groupware daemon dies shortly after start. All Java commands seem to end in a connection refused??
Also in the download oxfunctions.sh was missing, so apt-get ended in a error.

Thanks

Michael