problem with imap authentication plugin

[appie1985]

Hello,

I'm trying to login with imap authentication, but after installation with yum on centos. I get an "Error: 400 - Bad Request".

If i'm looking at the log of the mailserver, it looks like there is no connection to the imap server at all. while it is locally installed on the same server as open-xchange.

Can someone please help me.

[appie1985]

Does someone has experience with the imap authentication module? I need help with it.

[Martin Heiland]

Hi,

is there any output at the open-xchange logfile? Please provide a list of all installed packages.

Greetings

[appie1985]

Thanks for your reply

See attachments for the log files.

The following packages are installed:

open-xchange.noarch 6.10.0.0-6_6.1
open-xchange-activation.noarch 1.1.1-6_6.1
open-xchange-admin.noarch 6.10.0.0-6_6.1
open-xchange-admin-client.noarch 6.10.0.0-6_6.1
open-xchange-admin-doc.noarch 6.10.0.0-6_6.1
open-xchange-admin-lib.noarch 6.10.0.0-6_6.1
open-xchange-admin-plugin-hosting.noarch 6.10.0.0-6_6.1
open-xchange-admin-plugin-hosting-client.noarch
open-xchange-admin-plugin-hosting-doc.noarch
open-xchange-admin-plugin-hosting-lib.noarch
open-xchange-authentication-imap.noarch 6.10.0.0-6_6.1
open-xchange-cache.noarch 6.10.0.0-6_6.1
open-xchange-calendar.noarch 6.10.0.0-6_6.1
open-xchange-charset.noarch 6.10.0.0-6_6.1
open-xchange-common.noarch 6.10.0.0-6_6.1
open-xchange-configjump-generic.noarch 6.10.0.0-6_6.1
open-xchange-configjump-generic-gui.noarch 6.10.0.0-6_6.1
open-xchange-configread.noarch 6.10.0.0-6_6.1
open-xchange-contactcollector.noarch 6.10.0.0-6_6.1
open-xchange-contacts-ldap.noarch 6.10.0.0-6_6.1
open-xchange-control.noarch 6.10.0.0-6_6.1
open-xchange-conversion.noarch 6.10.0.0-6_6.1
open-xchange-conversion-engine.noarch 6.10.0.0-6_6.1
open-xchange-conversion-servlet.noarch 6.10.0.0-6_6.1
open-xchange-crypto.noarch 6.10.0.0-6_6.1
open-xchange-data-conversion-ical4j.noarch 6.10.0.0-6_6.1
open-xchange-dataretention.noarch 6.10.0.0-6_6.1
open-xchange-dataretention-csv.noarch 6.10.0.0-6_6.1
open-xchange-easylogin.noarch 6.10.0.0-5_5.1
open-xchange-genconf.noarch 6.10.0.0-6_6.1
open-xchange-genconf-mysql.noarch 6.10.0.0-6_6.1
open-xchange-global.noarch 6.10.0.0-6_6.1
open-xchange-group-managerequest.noarch 6.10.0.0-6_6.1
open-xchange-gui.noarch 6.10.0.0-6_6.1
open-xchange-i18n.noarch 6.10.0.0-6_6.1
open-xchange-imap.noarch 6.10.0.0-6_6.1
open-xchange-jcharset.noarch 1.3.0-44_44.1
open-xchange-management.noarch 6.10.0.0-6_6.1
open-xchange-monitoring.noarch 6.10.0.0-6_6.1
open-xchange-online-help-de.noarch 6.10.0.0-6_6.1
open-xchange-online-help-en.noarch 6.10.0.0-6_6.1
open-xchange-online-help-fr.noarch 6.10.0.0-6_6.1
open-xchange-passwordchange-database.noarch
open-xchange-passwordchange-servlet.noarch 6.10.0.0-6_6.1
open-xchange-pop3.noarch 6.10.0.0-6_6.1
open-xchange-publish.noarch 6.10.0.0-6_6.1
open-xchange-publish-basic.noarch 6.10.0.0-6_6.1
open-xchange-publish-infostore-online.noarch
open-xchange-publish-json.noarch 6.10.0.0-6_8.1
open-xchange-publish-microformats.noarch 6.10.0.0-6_6.1
open-xchange-push-udp.noarch 6.10.0.0-6_6.1
open-xchange-resource-managerequest.noarch 6.10.0.0-6_6.1
open-xchange-server.noarch 6.10.0.0-6_6.1
open-xchange-sessiond.noarch 6.10.0.0-6_6.1
open-xchange-settings-extensions.noarch 6.10.0.0-6_6.1
open-xchange-smtp.noarch 6.10.0.0-6_6.1
open-xchange-spamhandler-default.noarch 6.10.0.0-6_6.1
open-xchange-sql.noarch 6.10.0.0-6_6.1
open-xchange-subscribe.noarch 6.10.0.0-6_6.1
open-xchange-subscribe-crawler.noarch 6.10.0.0-6_6.1
open-xchange-subscribe-json.noarch 6.10.0.0-6_6.1
open-xchange-subscribe-linkedin.noarch 6.10.0.0-6_7.1
open-xchange-subscribe-microformats.noarch 6.10.0.0-6_6.1
open-xchange-subscribe-xing.noarch 6.10.0.0-6_6.1
open-xchange-templating.noarch 6.10.0.0-6_6.1
open-xchange-timer.noarch 6.10.0.0-6_6.1
open-xchange-unifiedinbox.noarch 6.10.0.0-6_6.1
open-xchange-xerces-sun.noarch 6.10.0.0-6_6.1
open-xchange-xml.noarch 6.10.0.0-6_6.1

[Martin Heiland]

You have more than one process running on port 8009, maybe a second ox instance or a tomcat?

Greetings

[appie1985]

Yes, I had tomcat running on the server. I've shut the program down, but now I get another error:

Error: User testuser1 could not be found in context 1. (LGI-0012, 1623025724-31)

I made a context with the following command:

createcontext -A oxadminmaster -P password -c 1 -u oxadmin -d "Context Admin" -g Admin -s User -p password --addmapping domain.com -e oxadmin@domain.com -q 1024

My understanding of the authentication plugin is that it will authenticate on the imap server, not the context database.

[Martin Heiland]

The plugin will check user credentials against the IMAP server, the user still exists at the database. If the authentication does not work, please capture the traffic on port 143 or whatever port your imaps server is using.

Greetings

[appie1985]

Thanks, it seems I can log in. But now I have the following problem:

Start page, Calendar, Tasks and InfoStore are locked/disabled.

[Martin Heiland]

Please try

/opt/open-xchange/sbin/changecontext -c 1 --access-combination-name all -A oxadminmaster -P password

[appie1985]

Thanks for your help!

But the problem of this setup is that a user can't change its password in open-xchange, because the password on the imap server doesn't get updated by the change-password action. It looks like a design flaw.