Groupware stopped working

[jkimb0422]

I am running the CE on a Debian 4.0 system. For over a year it has run flawlessly. However, I needed to upgrade the apache webserver, so I run apt-get upgrade apache, and it upgraded a "bunch of stuff". Now, when I try to run "open-xchange-groupware start", it looks like it starts, but it actually does not. Everything else like, mysql, cyrus, postfix all run fine, and I can get and send email, but I don't have access to the Web Mail interface. I do not see any errors in the logs, and I have no clue what would be causing the groupware to not start.

Any suggestions would be appreciated.

[Martin Heiland]

Please provide log files and information. Otherwise we have to guess what could have happened.

[jkimb0422]

Which Logs?

Which logs do I need to show?

[Martin Heiland]

You might move the old logs at /var/log/open-xchange away and start the groupware. Then check what logs are written to /var/log/open-xchange

Greetings

[jkimb0422]

Log Information

------------> open-xchange-console.log

Exception in thread "main" java.lang.ExceptionInInitializerError
at java.lang.Class.initializeClass(libgcj.so.90)
at Starter.<init>(Starter.java:126)
at ComfireServer.main(ComfireServer.java:62)
Caused by: java.util.regex.PatternSyntaxException: At position 9 in regular expression pattern:
At position 0 in regular expression pattern:
unsupported name ASCII
([\p{ASCII}&&[^\p{Blank}]]+)\*?
^
at java.util.regex.Pattern.<init>(libgcj.so.90)
at java.util.regex.Pattern.compile(libgcj.so.90)
at java.util.regex.Pattern.compile(libgcj.so.90)
at com.openexchange.tools.servlet.http.HttpServletMan ager.<clinit>(HttpServletManager.java:342)
at java.lang.Class.initializeClass(libgcj.so.90)
...2 more
Caused by: gnu.java.util.regex.REException: At position 9 in regular expression pattern:
At position 0 in regular expression pattern:
unsupported name ASCII
at gnu.java.util.regex.RE.getRETokenNamedProperty(lib gcj.so.90)
at gnu.java.util.regex.RE.parseCharClass(libgcj.so.90 )
at gnu.java.util.regex.RE.initialize(libgcj.so.90)
at gnu.java.util.regex.RE.<init>(libgcj.so.90)
at gnu.java.util.regex.RE.initialize(libgcj.so.90)
at gnu.java.util.regex.RE.<init>(libgcj.so.90)
at gnu.java.util.regex.RE.<init>(libgcj.so.90)
at java.util.regex.Pattern.<init>(libgcj.so.90)
...6 more
Caused by: gnu.java.util.regex.REException: At position 0 in regular expression pattern:
unsupported name ASCII
at gnu.java.util.regex.RETokenNamedProperty.getHandle r(libgcj.so.90)
at gnu.java.util.regex.RETokenNamedProperty.<init>(li bgcj.so.90)
at gnu.java.util.regex.RE.getRETokenNamedProperty(lib gcj.so.90)
...13 more

-------------> open-xchange.log.0

16-Nov-09 10:37:19 AM Starter <init>
INFO: Open-Xchange 6.0
16-Nov-09 10:37:19 AM Starter <init>
INFO: (c) Open-Xchange Inc. , Open-Xchange GmbH
16-Nov-09 10:37:19 AM Starter <init>
INFO: Linux i386 2.6.18-6-k7
16-Nov-09 10:37:19 AM Starter <init>
INFO: 1.5.0
16-Nov-09 10:37:19 AM Starter <init>
INFO: VM Total Memory : 6,472 KB
16-Nov-09 10:37:19 AM Starter <init>
INFO: VM Free Memory : 72 KB
16-Nov-09 10:37:19 AM Starter <init>
INFO: VM Used Memory : 6,400 KB
16-Nov-09 10:37:19 AM Starter <init>
INFO: System version : Open-Xchange Server [0] initializing ...
16-Nov-09 10:37:19 AM Starter <init>
INFO: Server Footprint : -840281357
16-Nov-09 10:37:19 AM Starter <init>
INFO: Initializing servlet instances

[Markus Wagner]

please post the output of

java -version

[Martin Heiland]

Looks like GCJ is installed and the default VM, please run "update-alternatives --config java" and select SUN Java as default VM.

[jkimb0422]

Groupware not working

after running "update-alternatives --config java" it looks like it starts. However when I try to access the webmail, I get the login and put in my username and password. then get a box that pops up saying "Error 503 - Service Temporarily Unavailable"

java version "1.5.0_14"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_14-b03)
Java HotSpot(TM) Client VM (build 1.5.0_14-b03, mixed mode, sharing)


---------> open-xchange.log.0
Nov 16, 2009 5:57:54 PM com.openexchange.pooling.ReentrantLockPool back
FINEST: Back time: 0
Nov 16, 2009 5:57:54 PM com.openexchange.groupware.ldap.CachingUserStorage getUserId
FINEST: Cache HIT. Context: 1 User: jkimberly
Nov 16, 2009 5:57:55 PM com.openexchange.imap.user2imap.User2IMAPAutoDetec tor loadUser2IMAPImpl
INFO:
IMAP server [localhost/127.0.0.1] greeting successfully mapped to: Cyrus
Nov 16, 2009 5:57:55 PM com.openexchange.tools.ajp13.AJPv13Listener run
FINE: AJP-0004 Category=6 Message=No data provided from web server: input stream returned "-1" while reading AJP magic bytes in package #1. Wait for input data took 6msec. exceptionID=1504803009-1
AJP-0004 Category=6 Message=No data provided from web server: input stream returned "-1" while reading AJP magic bytes in package #1. Wait for input data took 6msec. exceptionID=1504803009-1
at com.openexchange.tools.ajp13.AJPv13RequestHandler. readInitialBytes(AJPv13RequestHandler.java:199)
at com.openexchange.tools.ajp13.AJPv13RequestHandler. processPackage(AJPv13RequestHandler.java:271)
at com.openexchange.tools.ajp13.AJPv13Connection.proc essRequest(AJPv13Connection.java:161)
at com.openexchange.tools.ajp13.AJPv13Listener.run(AJ Pv13Listener.java:244)
at java.lang.Thread.run(Thread.java:595)
Nov 16, 2009 5:58:04 PM com.openexchange.pooling.ReentrantLockPool run
FINEST: Starting cleaner run.
Nov 16, 2009 5:58:04 PM com.openexchange.pooling.ReentrantLockPool run
FINEST: Clean run ending. Time: 1
Nov 16, 2009 5:58:04 PM com.openexchange.database.Pools run
FINEST: Starting cleaner run.
Nov 16, 2009 5:58:04 PM com.openexchange.database.Pools run
FINEST: Cleaner run ending.
Nov 16, 2009 5:58:04 PM com.openexchange.pooling.ReentrantLockPool run
FINEST: Starting cleaner run.
Nov 16, 2009 5:58:04 PM com.openexchange.pooling.ReentrantLockPool run
FINEST: Clean run ending. Time: 0
Nov 16, 2009 5:58:08 PM com.openexchange.tools.ajp13.AJPv13Watcher$Task run
FINEST:
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++
AJP-Watcher's run done: Waiting=0 Running=0 Exceeded=0 Total=100
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++

[Martin Heiland]

Ehm... what version of OX are you using? This one looks ancient..
Has it been built from sources or properly installed through packages?

Greetings

[jkimb0422]

Groupware not working

It was built from sources about 1 1/2 years ago. I was afraid of upgrading it, fearing everything would stop working. Where is a good place to get recent Debian 4.0 packages that can be installed?

[Martin Heiland]

http://www.open-xchange.com/wiki/index.php?title=Open-Xchange_Installation_Guide_for_Debian_4.0