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After installation it is not possible to login ...

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  • After installation it is not possible to login ...

    /var/log/open-xchange/open-xchange.log.0 shows:

    2020-09-25T10:40:59,503+0000 INFO [OXWorker-0000087] com.openexchange.login.internal.LoginPerformer.log LoginRequest(LoginPerformer.java:750)
    Login:testuser IP:www.xxx.yyy.zzz AuthID:4132326a610249b1a9c5d7e16a8cc252 Agent:Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 Clientpen-xchange-appsuite(7.10.4-8) Interface:HTTP_JSON No session created.
    com.openexchange.database.schema=configdb
    com.openexchange.grizzly.method=POST
    com.openexchange.grizzly.queryString=<none>
    com.openexchange.grizzly.remoteAddress=www.xxx.yyy .zzz
    com.openexchange.grizzly.remotePort=34902
    com.openexchange.grizzly.requestURI=/ajax/login
    com.openexchange.grizzly.serverName=ox.domainname. de
    com.openexchange.grizzly.servletPath=/ajax/login
    com.openexchange.grizzly.session=76149623376657440 3.APP1
    com.openexchange.grizzly.threadName=OXWorker-0000087
    com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
    com.openexchange.localhost.ipAddress=127.0.1.1
    com.openexchange.localhost.version=7.10.4-Rev9
    com.openexchange.login.authId=4132326a610249b1a9c5 d7e16a8cc252
    com.openexchange.login.client=open-xchange-appsuite
    com.openexchange.login.clientIp=www.xxx.yyy.zzz
    com.openexchange.login.login=testuser
    com.openexchange.login.userAgent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
    com.openexchange.login.version=7.10.4-8
    com.openexchange.request.trackingId=1635330120-817665108

    After installation was complete

    The directory /etc/ox-secrets did not exist. Is this normal?

  • #2
    This can be everything.
    How do you want to authenticate? Which authentication plugin did you install (which package open-xchange-authentication-*)?

    Have you created a context (as defaultcontext) and a user (testuser) already?

    A directory /etc/ox-secrets does not exist at all. Please explain a bit more what you have done and want to achieve.

    Comment


    • #3
      I used this document to install ox app suite:
      https://oxpedia.org/wiki/index.php?t...or_Debian_10.0

      open-xchange-authentication-database is installed

      context and testuser are already created.

      Comment


      • #4
        Ok, What is the error message you see on the login interface and can you please open a browser web console to actually see the real server response on submission of the login?

        Comment


        • #5
          The Error Message is "The user name or password is incorrect. (LGI-0006)"

          The Json of the Response:
          {"error":"The user name or password is incorrect.","error_params":["defaultcontext"],"categories":"USER_INPUT","category":1,"code":"LG I-0006","error_id":"667176127-4","error_desc":"Missing context mapping for context "defaultcontext". Login failed."}

          Comment


          • #6
            "Missing context mapping for context "defaultcontext". Login failed."

            So you didn't mark one context as defaultcontext it seems.

            The documentation you referred to says:

            /opt/open-xchange/sbin/createcontext -A oxadminmaster -P admin_master_password -c 1 \ -u oxadmin -d "Context Admin" -g Admin -s User -p admin_password -L defaultcontext \ -e oxadmin@example.com -q 1024 --access-combination-name=groupware_standard

            Note the -L defaultcontext here.
            You can add it to your context via changecontext as well (as loginmapping).
            You can also try to login not only with "testuser" but with "testuser@1" (if you created the context with -c 1 to see if this is the only issue.

            Comment

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