Unable to Compose Email Loading....

[Martin Heiland]

Hi Mike,

would you be so kind and post the java command which is running for the groupware? (ps aux | grep java) It seems that (for whatever case) the startup parameters for memory usage are set wrong

Hi Mike,

this is a GUI issue which has already been fixed, it will be updated on the CVS tonight.

Greetings

Thank you.

I have reinstalled using the wiki guide this morning (21 July 07) I have a new problem. I an unable to log into to OX. Error 503 Service Temporarily unavailable... only it is not temporary!

The open-xchange logs show:

tail open-xchange-console.log

Error occurred during initialization of VM
Too small initial heap for new size specified


tail open-xchange-admin.log.0

Jul 21, 2007 2:01:05 PM org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPCacheManager fixService
SEVERE: Can't fix Socket is null, cannot connect to 127.0.0.1:57462
Jul 21, 2007 2:01:05 PM org.apache.jcs.auxiliary.lateral.LateralCacheResto re canFix
SEVERE: Can't fix Can't fix Socket is null, cannot connect to 127.0.0.1:57462
Jul 21, 2007 2:01:05 PM org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPService <init>
SEVERE: Could not create sender to [127.0.0.1:57462] -- Socket is null, cannot connect to 127.0.0.1:57462
Jul 21, 2007 2:01:05 PM org.apache.jcs.auxiliary.lateral.socket.tcp.Latera lTCPCacheManager fixService
SEVERE: Can't fix Socket is null, cannot connect to 127.0.0.1:57462
Jul 21, 2007 2:01:05 PM org.apache.jcs.auxiliary.lateral.LateralCacheResto re canFix
SEVERE: Can't fix Can't fix Socket is null, cannot connect to 127.0.0.1:57462


I did try to stop and then start /etc/init.d/open-xchange-admin and open-xchange-groupware. Just in case, I also rebooted... same error message.

Mike

[Martin Heiland]

Hi Mike,

this is a GUI issue which has already been fixed, it will be updated on the CVS tonight.

Greetings

I am unable to compose any emails. Clicking on the new email icon brings up the New Email window; a "busy" icon shows and Loading... shows, but the Compose window never resolves to a point where I can actually write and send an email.
It appears that everything else does work (calendar,addressbook,tasks). I have added two users; both users can see and read from their mailboxes.


This is a new install on Ubuntu/Feisty following the wiki instructions.
From the command line, I can telnet to localhost 25 and send an email. In OX, I can see and read the email I just sent.

I did not see any error messages in open-xchange.log.0. I do think there may be a problem in mail.log but I do not understand what the error is, or if it is even related to my problem.

Part of the mail.log for user mike:

Jul 20 07:17:12 phoney cyrus/imap[8212]: login: localhost [127.0.0.1] mike plaintext U
ser logged in
Jul 20 07:17:12 phoney cyrus/imap[8212]: seen_db: user mike opened /var/lib/cyrus/user
/m/mike.seen
Jul 20 07:17:12 phoney cyrus/imap[8212]: open: user mike opened INBOX
Jul 20 07:17:12 phoney cyrus/imap[8211]: open: user mike opened INBOX
Jul 20 07:17:12 phoney cyrus/imap[8211]: SQUAT failed to open index file
Jul 20 07:17:12 phoney cyrus/imap[8211]: SQUAT failed
Jul 20 07:17:12 phoney cyrus/imap[8211]: SQUAT failed to open index file
Jul 20 07:17:12 phoney cyrus/imap[8211]: SQUAT failed
Jul 20 07:17:12 phoney cyrus/imap[8211]: open: user mike opened INBOX
Jul 20 07:17:12 phoney cyrus/imap[8212]: telling master 1
Jul 20 07:17:12 phoney cyrus/master[10370]: service imap pid 8212 in BUSY state: now a
vailable and in READY state
Jul 20 07:17:12 phoney cyrus/master[10370]: service imap now has 1 ready workers
Jul 20 07:17:22 phoney cyrus/imap[8211]: telling master 1
Jul 20 07:17:22 phoney cyrus/master[10370]: service imap pid 8211 in BUSY state: now a
vailable and in READY state
Jul 20 07:17:22 phoney cyrus/master[10370]: service imap now has 2 ready workers
Jul 20 07:17:35 phoney cyrus/master[10370]: process 7682 exited, status 0
Jul 20 07:17:35 phoney cyrus/master[10370]: service lmtpunix now has 0 ready workers
Jul 20 07:18:12 phoney cyrus/master[10370]: process 8212 exited, status 0
Jul 20 07:18:12 phoney cyrus/master[10370]: service imap now has 1 ready workers
Jul 20 07:18:22 phoney cyrus/master[10370]: process 8211 exited, status 0


I also installed on my home machine (also Ubuntu/Feisty) with the same situation. I did a re-install on my home machine but the same problem occurs.

Any suggestions on where to look to resolve this?

Thank you

Mike