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Hi,
Version der Benutzeroberfläche: 7.10.6 Rev28
Server-Version: 7.10.6-Rev43
Java: openjdk version "1.8.0_372"
Client-Browser Firefox and Google-Chrome latest version
----------------- PROBLEM -------------------------
incoming appointment-requests with ics-files can not be displayed / parsed in AppSuite. Same mail works in regular IMAP-client (thunderbird, outlook...).
Any ideas what could be the problem would be very helpful. thank you.
2023-06-15_14-07.png
Showing mail source brings for all appointment requests the same error message:
2023-06-15_14-08.png
ERROR MESSAGE:
List-BUNDLES: https://nopaste.linux-dev.org/?1338861
Version der Benutzeroberfläche: 7.10.6 Rev28
Server-Version: 7.10.6-Rev43
Java: openjdk version "1.8.0_372"
Client-Browser Firefox and Google-Chrome latest version
----------------- PROBLEM -------------------------
incoming appointment-requests with ics-files can not be displayed / parsed in AppSuite. Same mail works in regular IMAP-client (thunderbird, outlook...).
Any ideas what could be the problem would be very helpful. thank you.
2023-06-15_14-07.png
Showing mail source brings for all appointment requests the same error message:
2023-06-15_14-08.png
Code:
# ps axf | grep open-xchange 322 ? Ssl 1:39 /usr/bin/java -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:CMSInitiatingOccupancyFraction=75 -XX:+UseCMSInitiatingOccupancyOnly -Dlogback.threadlocal.put.duplicate=false -XX:-OmitStackTraceInFastThrow -XX:MaxHeapSize=1024M -XX:+UseTLAB -Dsun.net.inetaddr.ttl=3600 -Dnetworkaddress.cache.ttl=3600 -Dnetworkaddress.cache.negative.ttl=10 -Dosgi.compatibility.bootdelegation=false -server -Djava.awt.headless=true -Djava.awt.headless=true -Dopenexchange.propdir=/opt/open-xchange/etc -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.16.300.v20210525-1715.jar -configuration file:/opt/open-xchange/osgi 3645 pts/0 S+ 0:00 \_ grep open-xchange 1279 ? Ssl 0:31 java -jar /usr/share/open-xchange-documents-collaboration/lib/dcs-boot.jar -Duser.timezone=UTC --spring.config.location=file:/etc/documents-collaboration/dcs.properties --logging.config=/etc/documents-collaboration/logback-spring.xml 1280 ? Ssl 0:00 /opt/open-xchange/spellcheck/bin/oxspell -c /opt/open-xchange/spellcheck/etc/spellcheck.properties 1310 ? Sl 0:00 \_ /opt/open-xchange/spellcheck/bin/oxspell -c /opt/open-xchange/spellcheck/etc/spellcheck.properties
ERROR MESSAGE:
Code:
2023-06-15T13:55:03,598+0200 ERROR [OXWorker-0000014] com.openexchange.ajax.requesthandler.DispatcherSer vlet.logException(DispatcherServlet.java:706) Error processing request. com.openexchange.ajax.action=get com.openexchange.ajax.module=mail com.openexchange.database.schema=oxdatabase_5 com.openexchange.grizzly.method=GET com.openexchange.grizzly.queryString=action=get&ti mezone=utc&embedded=false&sanitize=false&folder=de fault0%2FINBOX&id=324&unseen=false&view=noimg&max_ size=102400&process_plain_text=false&pregenerate_p reviews=true&session=38a173fb9049490ba29e7b7bd92a9 c37 com.openexchange.grizzly.remoteAddress=192.168.0.1 com.openexchange.grizzly.remotePort=57020 com.openexchange.grizzly.requestURI=/ajax/mail com.openexchange.grizzly.serverName=mail.doe.local com.openexchange.grizzly.servletPath=/ajax/mail com.openexchange.grizzly.threadName=OXWorker-0000014 com.openexchange.grizzly.userAgent=Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/114.0 com.openexchange.hostname=mail.doe.local com.openexchange.localhost.ipAddress=127.0.1.1 com.openexchange.localhost.version=7.10.6-Rev43 com.openexchange.mail.accountId=0 com.openexchange.mail.fullName=INBOX com.openexchange.mail.host=localhost:143 com.openexchange.mail.host.remoteAddress=127.0.0.1 com.openexchange.mail.login=john.doe@doe.local com.openexchange.mail.mailId=324 com.openexchange.mail.session=38a173fb9049490ba29e 7b7bd92a9c37-3-1-34030bcf4d62da11 com.openexchange.request.trackingId=1621688208-810844137 com.openexchange.session.authId=removed-before-pstoing com.openexchange.session.clientId=open-xchange-appsuite com.openexchange.session.contextId=1 com.openexchange.session.loginName=john.doe@doe.lo cal com.openexchange.session.sessionId=38a173fb9049490 ba29e7b7bd92a9c37 com.openexchange.session.userId=3 com.openexchange.session.userName=john.doe@doe.loc al javax.servlet.queryString=action=get&timezone=utc& embedded=false&sanitize=false&folder=default0%2FIN BOX&id=324&unseen=false&view=noimg&max_size=102400 &process_plain_text=false&pregenerate_previews=tru e&session=38a173fb9049490ba29e7b7bd92a9c37 javax.servlet.servletPath=/ajax/mail com.openexchange.exception.OXException: MSG-1003 Categories=ERROR Message='Folder "INBOX" has been closed. Probably your request took too long.' exceptionID=1621688208-76 com.openexchange.exception.locale: de_DE
Code:
# dpkg -l | grep open-xchange ii open-xchange 7.10.6-43 all The Open-Xchange backend rc open-xchange-admin 7.10.6-43 all The Open-Xchange backend administration extension ii open-xchange-appsuite 7.10.6-28 all OX App Suite HTML5 client ii open-xchange-appsuite-backend 7.10.6-43 all Backend extensions to serve OX App Suite frontend ii open-xchange-appsuite-help-common 7.10.6-28 all Language-independent files of online help for OX App Suite ii open-xchange-appsuite-help-de-de 7.10.6-28 all Online help for OX App Suite (de_DE) ii open-xchange-appsuite-l10n-en-us 7.10.6-28 all Translation of the OX App Suite HTML5 client (en_US) ii open-xchange-appsuite-manifest 7.10.6-28 all Manifest and apps included in the OX App Suite HTML5 client ii open-xchange-authentication-imap 7.10.6-43 all Module for authenticating users using the IMAP server ii open-xchange-authorization-standard 7.10.6-43 all Module implementing the default authorization ii open-xchange-core 7.10.6-43 all The essential core of an Open-Xchange backend ii open-xchange-dav 7.10.6-43 all The Open-Xchange CardDAV and CalDAV implementation ii open-xchange-documentconverter-api 7.10.6-4 all The Open-Xchange backend for the documentconverter API ii open-xchange-documents-backend 7.10.6-6 all The Open-Xchange documents backend productivity extension ii open-xchange-documents-collaboration 1.0.0-11844 all OX Documents Collaboration Server ii open-xchange-documents-templates 7.10.6-6 all The Open-Xchange documents templates productivity extension ii open-xchange-documents-ui 7.10.6-2745248 all OX Documents - UI - Meta Package ii open-xchange-documents-ui-common 7.10.6-2745248 all OX Documents - UI -Viewer ii open-xchange-documents-ui-editors 7.10.6-2745248 all OX Documents - UI - Text, Spreadsheet and Presentation Editors ii open-xchange-documents-ui-static 7.10.6-2745248 all OX Documents - UI -Viewer - static ii open-xchange-file-distribution 7.10.6-43 all Cluster wide file distribution ii open-xchange-file-storage-webdav 7.10.6-43 all The Open Xchange backend webdav file storage extension ii open-xchange-grizzly 7.10.6-43 all The Open-Xchange HTTP Server and Servlet Container ii open-xchange-halo 7.10.6-43 all The Open-Xchange backend halo extension ii open-xchange-hazelcast-community 7.10.6-43 all This package installs the community version of Hazelcast. The ii open-xchange-imap 7.10.6-43 all The Open-Xchange IMAP Bundle ii open-xchange-l10n-de-de 7.10.6-43 all Package containing Open-Xchange backend localization for de_DE ii open-xchange-l10n-en-us 7.10.6-43 all Package containing Open-Xchange backend localization for en_US ii open-xchange-mail-categories 7.10.6-43 all Open Xchange Mail Categories Plugin ii open-xchange-mailfilter 7.10.6-43 all Open Xchange Mailfilter Plugin ii open-xchange-oauth 7.10.6-43 all The Open-Xchange OAuth implementation ii open-xchange-osgi 7.10.6-43 all 3rd party OSGi bundles used by the Open-Xchange backend rc open-xchange-parallels 7.10.6-43 all Extensions for integration with Parallels ii open-xchange-sessionstorage-hazelcast 7.10.6-43 all The Open-Xchange hazelcast-based sessionstorage ii open-xchange-smtp 7.10.6-43 all The Open-Xchange Server SMTP Bundle rc open-xchange-soap-cxf 7.10.6-43 all Bundle to offer SOAP webservices as discovered in the OSGi system rc open-xchange-spamhandler-spamexperts 7.10.6-43 all The Open-Xchange Spamexperts Plugin ii open-xchange-spellcheck 1.10.6-2737824 all OX SpellCheck - Open Xchange SpellCheck service ii open-xchange-system 7.10.6-43 all system integration specific infrastructure ii open-xchange-xerces 7.10.6-43 all Xerces Compat
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