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could not send messages (com.openexchange.conversion.ConversionSErvice not available)

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  • #1

    could not send messages (com.openexchange.conversion.ConversionSErvice not available)

    Hi,

    i've upgraded openxchange to 6.14.0 REV8

    got no failures during the dist-update

    but when i want to send a email i get the failure

    com.openexchange.conversion.ConversionService is temporary not available.

    listbundles tells me:
    ox ~ # /opt/open-xchange/sbin/listbundles
    bundlename: org.eclipse.osgi status: ACTIVE
    bundlename: com.openexchange.authentication.database status: ACTIVE
    bundlename: com.openexchange.caching status: ACTIVE
    bundlename: com.openexchange.calendar status: ACTIVE
    bundlename: com.openexchange.charset status: ACTIVE
    bundlename: com.openexchange.common status: ACTIVE
    bundlename: com.openexchange.configjump.generic status: ACTIVE
    bundlename: com.openexchange.configread status: ACTIVE
    bundlename: com.openexchange.contactcollector status: ACTIVE
    bundlename: com.openexchange.control status: ACTIVE
    bundlename: com.openexchange.conversion status: ACTIVE
    bundlename: com.openexchange.crypto status: ACTIVE
    bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
    bundlename: com.openexchange.dataretention status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf status: ACTIVE
    bundlename: com.openexchange.datatypes.genericonf.storage status: ACTIVE
    bundlename: com.openexchange.global status: ACTIVE
    bundlename: com.openexchange.group.managerequest status: ACTIVE
    bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
    bundlename: com.openexchange.i18n status: ACTIVE
    bundlename: com.openexchange.imap status: ACTIVE
    bundlename: com.openexchange.mail.filter status: ACTIVE
    bundlename: com.openexchange.management status: ACTIVE
    bundlename: com.openexchange.monitoring status: ACTIVE
    bundlename: com.openexchange.passwordchange.database status: ACTIVE
    bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
    bundlename: com.openexchange.publish.basic status: ACTIVE
    bundlename: com.openexchange.publish status: ACTIVE
    bundlename: com.openexchange.push.udp status: ACTIVE
    bundlename: com.openexchange.resource.managerequest status: ACTIVE
    bundlename: com.openexchange.server status: ACTIVE
    bundlename: com.openexchange.sessiond status: ACTIVE
    bundlename: com.openexchange.smtp status: ACTIVE
    bundlename: com.openexchange.spamhandler.default status: ACTIVE
    bundlename: com.openexchange.sql status: ACTIVE
    bundlename: com.openexchange.subscribe status: ACTIVE
    bundlename: com.openexchange.threadpool status: ACTIVE
    bundlename: com.openexchange.user.json status: ACTIVE
    bundlename: com.openexchange.xml status: ACTIVE
    bundlename: javax.activation status: ACTIVE
    bundlename: javax.servlet status: ACTIVE
    bundlename: net.freeutils.jcharset status: ACTIVE
    bundlename: org.apache.commons.cli status: ACTIVE
    bundlename: org.apache.commons.lang status: ACTIVE
    bundlename: org.apache.commons.logging status: ACTIVE
    bundlename: org.eclipse.equinox.event status: ACTIVE
    bundlename: org.eclipse.osgi.services status: ACTIVE

    open-xchange.log.0 tells me
    Feb 24, 2010 2:31:44 PM com.openexchange.sessiond.impl.SessionHandler addSession
    INFO: Session created. ID: 1fdb958d163b432081b4cdb578ef97ef, Context: 1, User: 22
    Feb 24, 2010 2:31:56 PM com.openexchange.ajax.Mail action
    SEVERE: SRV-0001 Category=4 Message=The required service com.openexchange.conversion.ConversionService is temporary not available. Please try again later. exceptionID=-661953275-173
    SRV-0001 Category=4 Message=The required service com.openexchange.conversion.ConversionService is temporary not available. Please try again later. exceptionID=-661953275-173
    at com.openexchange.mail.json.parser.MessageParser.pa rse(MessageParser.java:235)
    at com.openexchange.mail.json.parser.MessageParser.pa rse4Transport(MessageParser.java:174)
    at com.openexchange.ajax.Mail.action(Mail.java:4012)
    at com.openexchange.ajax.AJAXServlet.fireUploadEvent( AJAXServlet.java:690)
    at com.openexchange.ajax.Mail.doPost(Mail.java:3886)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:373)
    at com.openexchange.ajax.SessionServlet.service(Sessi onServlet.java:164)
    at com.openexchange.ajax.PermissionServlet.service(Pe rmissionServlet.java:66)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 459)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:128)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:30 2)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:189)
    at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:735)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:761)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: SRV-0001 Category=4 Message=The required service com.openexchange.conversion.ConversionService is temporary not available. Please try again later. exceptionID=-661953275-172
    ... 20 more


    and a
    ox ~ # /opt/open-xchange/sbin/startbundle com.openexchange.conversion
    gives no output

    hope someone can help.
    if more debugging informations needed, let me know

    greetings

    Philipp
    Last edited by Guest; 02-24-2010, 04:23 PM.
    Tags: None
  • #2
    Hi Philipp,

    please post a list of all installed open-xchange packages and their versions. Operating bundles from different OX versions may/will cause some trouble.

    Greetings

    Comment

    • #3
      here we go:
      Code:
      ox ~ # dpkg -l | grep open-x
ii  open-xchange                             6.14.0.0-8                                Open-Xchange server scripts and configuratio
ii  open-xchange-activation                  1.1.1-19                                  Bundled version of the Java Activation Frame
ii  open-xchange-admin                       6.14.0.0-8                                Open Xchange Admin Daemon containing command
ii  open-xchange-admin-client                6.14.0.0-8                                The Open Xchange Admin Daemon RMI client lib
ii  open-xchange-admin-doc                   6.14.0.0-8                                Documentation for the Open Xchange RMI clien
ii  open-xchange-admin-lib                   6.14.0.0-8                                The Open Xchange Admin Daemon Bundle client
ii  open-xchange-admin-plugin-hosting        6.14.0.0-8                                Open Xchange Admin Hosting Plugin
ii  open-xchange-admin-plugin-hosting-client 6.14.0.0-8                                The Open Xchange Admin Hosting RMI client li
ii  open-xchange-admin-plugin-hosting-doc    6.14.0.0-8                                Documentation for the Open Xchange RMI clien
ii  open-xchange-admin-plugin-hosting-lib    6.14.0.0-8                                The Open Xchange Admin Hosting Bundle client
ii  open-xchange-authentication-imap         6.14.0.0-8                                The Open-Xchange IMAP Authentication. Now wi
ii  open-xchange-cache                       6.14.0.0-8                                The Open-Xchange Server Caching Bundle
ii  open-xchange-calendar                    6.14.0.0-8                                Calendar Module
ii  open-xchange-charset                     6.14.0.0-8                                charset bundle
ii  open-xchange-common                      6.14.0.0-8                                jar files and OSGi bundles commonly used by
ii  open-xchange-configjump-generic          6.14.0.0-8                                The Open-Xchange generic ConfigJump
ii  open-xchange-configread                  6.14.0.0-8                                The Open-Xchange Server Config Bundle
ii  open-xchange-contactcollector            6.14.0.0-8                                The contact collector collects eMail address
ii  open-xchange-control                     6.14.0.0-8                                The Open-Xchange Server Control Bundle
ii  open-xchange-conversion                  6.14.0.0-8                                The Open-Xchange Conversion Bundle
ii  open-xchange-crypto                      6.14.0.0-8                                Provides cryptography services to bundles in
ii  open-xchange-data-conversion-ical4j      6.14.0.0-8                                The Open-Xchange data conversion iCal4j impl
ii  open-xchange-dataretention               6.14.0.0-8                                The Open-Xchange Server Data Retention Bundl
ii  open-xchange-genconf                     6.14.0.0-8                                The Open-Xchange Server Generic Configuratio
ii  open-xchange-genconf-mysql               6.14.0.0-8                                Stores a set of generic options in the mysql
ii  open-xchange-global                      6.14.0.0-8                                global bundle
ii  open-xchange-group-managerequest         6.14.0.0-8                                The Open-Xchange Server Group Management Req
ii  open-xchange-gui                         6.14.0.0-8                                Package containing the AJAX gui
ii  open-xchange-i18n                        6.14.0.0-8                                The Open-Xchange i18n Bundle
ii  open-xchange-imap                        6.14.0.0-8                                The Open-Xchange Server IMAP Bundle
ii  open-xchange-jcharset                    1.3.0-57                                  jcharset bundle
ii  open-xchange-mailfilter                  6.14.0.0-8                                Open Xchange Mailfilter Plugin
ii  open-xchange-management                  6.14.0.0-8                                The Open-Xchange Management Bundle
ii  open-xchange-monitoring                  6.14.0.0-8                                The Open-Xchange Monitoring Bundle
ii  open-xchange-online-help-de              6.14.0.0-8                                Package containing german OX online help
ii  open-xchange-online-help-en              6.14.0.0-8                                Package containing english OX online help
ii  open-xchange-online-help-fr              6.14.0.0-8                                Package containing french OX online help
ii  open-xchange-passwordchange-database     6.14.0.0-8                                The Open-Xchange Password Change Database Bu
ii  open-xchange-passwordchange-servlet      6.14.0.0-8                                The Open-Xchange Password Change Servlet
ii  open-xchange-publish                     6.14.0.0-8                                Interfaces defining the OX publication API
ii  open-xchange-publish-basic               6.14.0.0-8                                Basic OSGi based implementation of the publi
ii  open-xchange-push-udp                    6.14.0.0-8                                The Open-Xchange Server Push UDP Bundle
ii  open-xchange-resource-managerequest      6.14.0.0-8                                The Open-Xchange Server Resource Manage Requ
ii  open-xchange-server                      6.14.0.0-8                                The Open-Xchange Server Bundle
ii  open-xchange-sessiond                    6.14.0.0-8                                The Open-Xchange Server Session Daemon
ii  open-xchange-settings-extensions         6.14.0.0-8                                The Open-Xchange Settings Extensions
ii  open-xchange-smtp                        6.14.0.0-8                                The Open-Xchange Server SMTP Bundle
ii  open-xchange-spamhandler-default         6.14.0.0-8                                The Open-Xchange Default Spam Handler
ii  open-xchange-sql                         6.14.0.0-8                                SQL Builder API
ii  open-xchange-subscribe                   6.14.0.0-8                                Basic OSGi based implementation of the subsc
ii  open-xchange-threadpool                  6.14.0.0-8                                The Open-Xchange Thread Pool Bundle
ii  open-xchange-user-json                   6.14.0.0-8                                The Open-Xchange user JSON interface bundle
ii  open-xchange-xml                         6.14.0.0-8                                XML Services
ox ~ #
      Last edited by Guest; 02-25-2010, 09:24 AM.

      Comment

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