Fehlermeldung ActiveSync

[oxfedv]

Hallo,

mein erster Thread, meine erste OX-Installation, Server-Edition 6.18.0 Rev14. Bis heute funktionierte alles zuverlässig. Heute habe ich mit Peter's Admin GUI das Passwort für den oxadmin geändert und mit generatempasswd das Passwort für den oxadminmaster, dies habe ich zu Testzwecken jedoch auch wieder zurückgeändert, folgender Fehler bleibt trotzdem beim Sync mit meinem iPhone, wobei ich nicht ausschließen will, dass es auch an was anderem liegt. Unser Server ist nur per SSL erreichbar, das Log zeigt folgenden Fehler, wenn ich versuche mit dem iPhone E-Mails abzurufen. Den Fehler konnte ich im Netz nicht finden:

Oct 2, 2010 11:42:47 PM com.openexchange.usm.eas.servlet.EASServlet doOptions
FINE: HTTP OPTIONS received
Oct 2, 2010 11:42:50 PM com.openexchange.usm.eas.servlet.EASServlet doPost
FINE: HTTP POST command:FolderSync, user:ml, deviceId:Appl83019RLQ3NP, deviceType:iPhone
Oct 2, 2010 11:42:50 PM com.openexchange.ajp13.najp.AJPv13Task call
SEVERE: AJP-0001 Category=7 Message=org/xmlpull/v1/XmlPullParserException exceptionID=56122990-1
AJP-0001 Category=7 Message=org/xmlpull/v1/XmlPullParserException exceptionID=56122990-1
at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:393)
at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:738)
at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:764)
at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.NoClassDefFoundError: org/xmlpull/v1/XmlPullParserException
at com.openexchange.usm.eas.delegate.DelegateFactory. createDelegateForCommand(DelegateFactory.java:35)
at com.openexchange.usm.eas.servlet.EASServlet.handle Request(EASServlet.java:458)
at com.openexchange.usm.eas.servlet.EASServlet.doPost (EASServlet.java:364)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
... 5 more

Vielen Dank schon mal im voraus für Eure Hilfe,

Maik

[Martin Heiland]

Hallo Maik,

wurden vielleicht einige Pakte geupdated während andere noch auf einem alten Stand sind? Bei der Installation der Admin GUI hast du wahrscheinlich die Groupware neu gestartet und Änderungen die vorher gemacht wurden, aktiviert.

Gruß

[oxfedv]

Hallo Martin,

ich glaube nicht, kann ich das irgendwo nachsehen? Hab im Apache auch noch Fehler gefunden:

[Sun Oct 03 00:59:51 2010] [error] (111)Connection refused: proxy: AJP: attempt to connect to 127.0.0.1:8009 (127.0.0.1) failed
[Sun Oct 03 00:59:51 2010] [error] ap_proxy_connect_backend disabling worker for (127.0.0.1)
[Sun Oct 03 00:59:51 2010] [error] proxy: AJP: failed to make connection to backend: 127.0.0.1

Dazu gab es schon mal Threads, das zu ändern: AJP_BIND_ADDR=* hat nichts gebracht.

Gruß,

Maik

[Martin Heiland]

Hi Maik,

ausnahmslos alle Interaktionen mit dem OX Server laufen über AJP, also über eine Schnittstelle zwischen Apache und OX. Wenn dort etwas kaputt wäre, würde es nicht nur ActiveSync betreffen. Wenn der OX neu gestartet wird oder aus sonstigen Gründen nicht erreichbar ist, ist es normal dass solche Fehlermeldungen vorübergehend im Log auftauchen.
Wenn du Debian nutzt, kannst du dir die Paketliste mit "dpkg -la | grep open-xchange" ausgeben lassen. Dort sollten alle Pakete die gleiche Major Version haben, also 6.18.x. Zwischen den Major Versionen (z.b. 6.16 und 6.18) kann es bei einigen Paketen zu Inkompatibilitäten kommen.

Die Fehlermeldung "java.lang.NoClassDefFoundError" bedeutet, dass eine Klasse in Java aufgerufen wird, die es nicht gibt - das deutet auf inkompatible Versionen hin. Die Ausgabe von "java -version" ist auch interessant.

Gruß

[oxfedv]

Hallo Martin,

frag mich bitte nicht warum, aber jetzt gehts. Hab das Gefühl, es lag doch an den Passwörtern. Könntest du mir vielleicht kurz erklären, wie man vernünftigerweise folgende Kennwörter ändert, ohne das irgendwas passiert?

1.) oxadminmaster
2.) oxadmin (Context Admin)
3.) openexchange (DB-User)

Vielen Dank und viele Grüße,

Maik

[Martin Heiland]

1.) oxadminmaster
/opt/open-xchange/sbin/generatempasswd

2.) oxadmin (Context Admin)
/opt/open-xchange/sbin/changeuser -A oxadmin -P altespass -c 1 -u oxadmin -p neuespass

3.) openexchange (DB-User)
Siehe MySQL Doku: SET PASSWORD FOR user = PASSWORD('some password')
Dann noch mit /opt/open-xchange/sbin/changedatabase das passwort für die OX DB ändern. Wenn du für die configdb den gleichen Benutzer nimmst, muss es auch noch in den beiden configdb.properties Dateien geändert werden. Server neustarten.

[jagarcia]

Hello,
I think I have the same problem. Can you translate this post into English?
After the last reboot does not work sending appointments to outside emails. Also, mobile synchronization does not work.
My logs are:
11-oct-2010 18:45:21 com.openexchange.ajp13.najp.AJPv13Task call
GRAVE: AJP-0001 Category=7 Message=org/xmlpull/v1/XmlPullParserException exceptionID=1692911083-2167
AJP-0001 Category=7 Message=org/xmlpull/v1/XmlPullParserException exceptionID=1692911083-2167
at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:393)
at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.jav a:138)
at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:738)
at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:764)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.lang.NoClassDefFoundError: org/xmlpull/v1/XmlPullParserException
at com.openexchange.usm.eas.delegate.DelegateFactory. createDelegateForCommand(DelegateFactory.java:47)
at com.openexchange.usm.eas.servlet.EASServlet.handle Request(EASServlet.java:458)
at com.openexchange.usm.eas.servlet.EASServlet.doPost (EASServlet.java:364)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 504)
at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:129)
at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:31 6)
at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:207)
at com.openexchange.ajp13.najp.AJPv13Task.call(AJPv13 Task.java:346)
... 5 more
Caused by: java.lang.ClassNotFoundException: org.xmlpull.v1.XmlPullParserException
at org.eclipse.osgi.framework.internal.core.BundleLoa der.findClassInternal(BundleLoader.java:434)
at org.eclipse.osgi.framework.internal.core.BundleLoa der.findClass(BundleLoader.java:369)
at org.eclipse.osgi.framework.internal.core.BundleLoa der.findClass(BundleLoader.java:357)
at org.eclipse.osgi.internal.baseadaptor.DefaultClass Loader.loadClass(DefaultClassLoader.java:83)
at java.lang.ClassLoader.loadClass(ClassLoader.java:2 48)
... 15 more

[Martin Heiland]

Hi,

i suspect that not all OX packages have been updated to an equal version. Please check and update using apt-get dist-upgrade when using debian. See the "Update OX" section at oxpedia.org as well.

Greetings

[jagarcia]

Hi Martin,
I have Debian and I've completely updated.

apt-get update
apt-get dist-upgrade

There are no pending updates.

Client report shows a rev10 revision. I think that dist-upgrade is not applying PTFs. Maybe it's my maintenance contract:

/opt/open-xchange/sbin/report 
/opt/open-xchange ~
Starting the Open-Xchange report client. Note that the report generation may take a little while.
No option selected. Using the default one one (display and send)
activation.open-xchange.com said: report successfully created

module    version     
admin     6.18.0 Rev10
groupware 6.18.0 Rev10

contexts users
1        34   

id age created                       module access combination users
1  100 Sat Jul 03 18:59:19 CEST 2010 134217727                 34

The full package list is:

dpkg -l | grep open-xchange
ii  open-xchange                                             6.18.0.0-8                 Open-Xchange server scripts and configuratio
ii  open-xchange-activation                                  1.1.1-42                   Bundled version of the Java Activation Frame
ii  open-xchange-admin                                       6.18.0.0-9                 Open Xchange Admin Daemon containing command
ii  open-xchange-admin-client                                6.18.0.0-9                 The Open Xchange Admin Daemon RMI client lib
ii  open-xchange-admin-doc                                   6.18.0.0-9                 Documentation for the Open Xchange RMI clien
ii  open-xchange-admin-lib                                   6.18.0.0-9                 The Open Xchange Admin Daemon Bundle client 
ii  open-xchange-admin-plugin-hosting                        6.18.0.0-7                 Open Xchange Admin Hosting Plugin
ii  open-xchange-admin-plugin-hosting-client                 6.18.0.0-7                 The Open Xchange Admin Hosting RMI client li
ii  open-xchange-admin-plugin-hosting-doc                    6.18.0.0-7                 Documentation for the Open Xchange RMI clien
ii  open-xchange-admin-plugin-hosting-lib                    6.18.0.0-7                 The Open Xchange Admin Hosting Bundle client
ii  open-xchange-authentication-imap                         6.18.0.0-7                 The Open-Xchange IMAP Authentication. Now wi
ii  open-xchange-cache                                       6.18.0.0-7                 The Open-Xchange Server Caching Bundle
ii  open-xchange-calendar                                    6.18.0.0-7                 Calendar Module
ii  open-xchange-calendar-printing                           6.18.0.0-7                 Printing calendars via templating
ii  open-xchange-charset                                     6.18.0.0-7                 charset bundle
ii  open-xchange-common                                      6.18.0.0-7                 jar files and OSGi bundles commonly used by 
ii  open-xchange-configread                                  6.18.0.0-7                 The Open-Xchange Server Config Bundle
ii  open-xchange-contactcollector                            6.18.0.0-7                 The contact collector collects eMail address
ii  open-xchange-control                                     6.18.0.0-7                 The Open-Xchange Server Control Bundle
ii  open-xchange-conversion                                  6.18.0.0-7                 The Open-Xchange Conversion Bundle
ii  open-xchange-conversion-engine                           6.18.0.0-7                 The Open-Xchange Conversion Engine Bundle
ii  open-xchange-conversion-servlet                          6.18.0.0-7                 The Open-Xchange Conversion Servlet
ii  open-xchange-crypto                                      6.18.0.0-7                 Provides cryptography services to bundles in
ii  open-xchange-data-conversion-ical4j                      6.18.0.0-7                 The Open-Xchange data conversion iCal4j impl
ii  open-xchange-dataretention                               6.18.0.0-7                 The Open-Xchange Server Data Retention Bundl
ii  open-xchange-eas                                         6.18.0.0-9                 The Open-Xchange Server EAS Bundle
ii  open-xchange-folder-json                                 6.18.0.0-7                 The Open-Xchange folder JSON interface bundl
ii  open-xchange-genconf                                     6.18.0.0-7                 The Open-Xchange Server Generic Configuratio
ii  open-xchange-genconf-mysql                               6.18.0.0-7                 Stores a set of generic options in the mysql
ii  open-xchange-global                                      6.18.0.0-7                 global bundle
ii  open-xchange-gui                                         6.18.0.0-7                 Package containing the AJAX gui
ii  open-xchange-gui-lang-es-es                              6.18.0.0-8                 Package containing translation for es_ES
ii  open-xchange-gui-themes-default                          6.18.0.0-7                 Package containing the default themes
ii  open-xchange-gui-wizard-plugin                           6.18.0.0-8                 Open-Xchange GUI Wizard Server Plug-In.
ii  open-xchange-gui-wizard-plugin-gui                       6.18.0.0-8                 Open-Xchange GUI Wizard Plug-In.
ii  open-xchange-help-usm-eas                                6.18.0.0-7                 Open-Xchange OXTender for Business Mobility 
ii  open-xchange-i18n                                        6.18.0.0-7                 The Open-Xchange i18n Bundle
ii  open-xchange-imap                                        6.18.0.0-7                 The Open-Xchange Server IMAP Bundle
ii  open-xchange-jcharset                                    1.3.0-80                   jcharset bundle
ii  open-xchange-lang                                        6.18.0.0-8                 Package containing i18n helper functions
ii  open-xchange-lang-es-es                                  6.18.0.0-8                 Package containing translation for es_ES
rc  open-xchange-mailfilter                                  6.18.0.0-7                 Open Xchange Mailfilter Plugin
ii  open-xchange-management                                  6.18.0.0-7                 The Open-Xchange Management Bundle
ii  open-xchange-messaging                                   6.18.0.0-7                 The Open-Xchange Messaging Bundle
ii  open-xchange-messaging-facebook                          6.18.0.0-7                 The Open-Xchange Messaging Facebook Bundle
ii  open-xchange-messaging-generic                           6.18.0.0-7                 The Open-Xchange Messaging Generic Bundle
ii  open-xchange-messaging-json                              6.18.0.0-7                 The Open-Xchange Messaging JSON Bundle
ii  open-xchange-messaging-rss                               6.18.0.0-7                 The Open-Xchange Messaging Facebook Bundle
ii  open-xchange-messaging-twitter                           6.18.0.0-7                 The Open-Xchange Messaging Twitter Bundle
ii  open-xchange-meta-admin                                  6.18.0.0-7                 The Open-Xchange Meta package for User/Group
ii  open-xchange-meta-gui                                    6.18.0.0-7                 The Open-Xchange Meta package for OX GUI
ii  open-xchange-meta-messaging                              6.18.0.0-7                 The Open-Xchange Meta package for Messaging
ii  open-xchange-meta-mobility                               6.18.0.0-7                 The Open-Xchange Meta package for Business M
ii  open-xchange-meta-pubsub                                 6.18.0.0-7                 The Open-Xchange Meta package for Publish an
ii  open-xchange-meta-server                                 6.18.0.0-7                 The Open-Xchange Meta package for OX Backend
ii  open-xchange-meta-singleserver                           6.18.0.0-7                 The Open-Xchange Meta package for OX on a si
ii  open-xchange-mobile-configuration-generator              6.18.0.0-7                 Open-Xchange Mobile Configuration Generator
ii  open-xchange-mobile-configuration-gui                    6.18.0.0-7                 Open-Xchange Gui for Mobility Configuration.
ii  open-xchange-mobile-configuration-json                   6.18.0.0-7                 Mobility Configuration Servlet.
ii  open-xchange-mobile-configuration-json-action-email      6.18.0.0-7                 Mobility Provisioning eMail transport.
ii  open-xchange-monitoring                                  6.18.0.0-7                 The Open-Xchange Monitoring Bundle
ii  open-xchange-online-help-de                              6.18.0.0-8                 Package containing german OX online help
ii  open-xchange-online-help-en                              6.18.0.0-8                 Package containing english OX online help
ii  open-xchange-online-help-es                              6.18.0.0-8                 Package containing spanish OX online help
ii  open-xchange-online-help-fr                              6.18.0.0-8                 Package containing french OX online help
ii  open-xchange-pop3                                        6.18.0.0-7                 The Open-Xchange Server POP3 Bundle
ii  open-xchange-publish                                     6.18.0.0-7                 Interfaces defining the OX publication API
ii  open-xchange-publish-basic                               6.18.0.0-7                 Basic OSGi based implementation of the publi
ii  open-xchange-publish-infostore-online                    6.18.0.0-7                 Publishes a single infostore document extern
ii  open-xchange-publish-json                                6.18.0.0-7                 HTTP-API Interface implementation for public
ii  open-xchange-publish-microformats                        6.18.0.0-7                 Publishes a set of objects in OXMF externall
ii  open-xchange-push                                        6.18.0.0-7                 The Open-Xchange Push Bundle
ii  open-xchange-push-udp                                    6.18.0.0-7                 The Open-Xchange Server Push UDP Bundle
ii  open-xchange-report-client                               6.18.0.0-7                 Open-Xchange reporting client.
ii  open-xchange-secret                                      6.18.0.0-4                 Creates plugin architecture for supplying th
ii  open-xchange-server                                      6.18.0.0-8                 The Open-Xchange Server Bundle
ii  open-xchange-sessiond                                    6.18.0.0-7                 The Open-Xchange Server Session Daemon
ii  open-xchange-settings-extensions                         6.18.0.0-7                 The Open-Xchange Settings Extensions
ii  open-xchange-smtp                                        6.18.0.0-7                 The Open-Xchange Server SMTP Bundle
ii  open-xchange-spamhandler-default                         6.18.0.0-7                 The Open-Xchange Default Spam Handler
ii  open-xchange-sql                                         6.18.0.0-7                 SQL Builder API
ii  open-xchange-subscribe                                   6.18.0.0-7                 Basic OSGi based implementation of the subsc
ii  open-xchange-subscribe-crawler                           6.18.0.0-10                Subscribe Crawler feeds
ii  open-xchange-subscribe-json                              6.18.0.0-7                 HTTP-API Interface implementation for subscr
ii  open-xchange-subscribe-microformats                      6.18.0.0-7                 Subscribe Microformat feeds
ii  open-xchange-templating                                  6.18.0.0-7                 Provides access to the templating subsystem
ii  open-xchange-themes-default                              6.18.0.0-7                 Package containing the default themes
ii  open-xchange-threadpool                                  6.18.0.0-7                 The Open-Xchange Thread Pool Bundle
ii  open-xchange-twitter                                     6.18.0.0-7                 The Open-Xchange Twitter Bundle
ii  open-xchange-unifiedinbox                                6.18.0.0-7                 The Open-Xchange Server Unified INBOX Bundle
ii  open-xchange-user-json                                   6.18.0.0-7                 The Open-Xchange user JSON interface bundle
ii  open-xchange-usm                                         6.18.0.0-8                 The Open-Xchange Server USM Bundle
ii  open-xchange-xerces-sun                                  6.18.0.0-7                 Xerces Compat for Sun Java
ii  open-xchange-xml                                         6.18.0.0-7                 XML Services

Can you help?

Jose

[Martin Heiland]

Hi Jose,

i`m sorry those information look fine for me. Have you already contacted the support?

Greetings

[jagarcia]

OK. I will contact with support. Thanks.