How to get rid of ox report client messages?

[wesdgf]

Hi ng,

we installed the OX Report Client (containing our license key) and we installed a cronjob too. We tested the submission and everything looks fine. However, every 2 or 3 days we're getting a message from OpenXchange that our download-account is blocked.

=== snip!

>Dear customer,
>
>you received a reminder mail to install and use the new reporting tool.
>
>As you have not yet installed the Open-Xchange Report Client, we have
>blocked your access to download software from
>http://software.open-xchange.com/OX6/updates/
>
>To ensure smooth operation, please visit the following website and install
>Open-Xchange Report Client
>http://www.open-xchange.com/wiki/ind...OXReportClient

=== snip!

What's wrong?

best regards

sebastian

[Thomas Schweiger]

Hello,

please contact Support by following the instructions at

http://www.open-xchange.com/contact-support

Thanks and regards,

Thomas