changeuser --access-webmail=off Error

[juwo]

Hello,

we have some special users in our organisation, which do not have a mailbox for use in Open-xChange. So I disabled the webmail access for these users.
Surprisingly they get the following error while logging into the web gui:

"The E-Mail module is not available"
Unable to establish a connection to the email server...

Did I miss anything ? What settings do I have to put in effect to disable Webmail for certain users ?

Kind Regards,
Jürgen

[Martin Heiland]

Hi Jürgen,

disabling Webmail is not supported and will lead to unexpected issues. You could configure a dummy (but existing and working) IMAP account for users that don't require webmail to avoid error messages. However, certain features like appointment invitations etc. won't work without a proper IMAP and SMTP account.

Greetings

[juwo]

Hi Martin,

thanks for the fast answer. I will try the dummy IMAP account, SMTP Server is still valid.

Kind Regards,
Jürgen

[gravasio]

Hi Jürgen,

disabling Webmail is not supported and will lead to unexpected issues. You could configure a dummy (but existing and working) IMAP account for users that don't require webmail to avoid error messages. However, certain features like appointment invitations etc. won't work without a proper IMAP and SMTP account.

Greetings

I ran into the same issue... All my users have a valid imap account but i do not want them use OX webmail (because it miss multi identity and has a poor shared folders visualizzation)
with Open-XChange 6.14.0 Rev6 all works well, but with the latest version i get "The E-Mail module is not available" message.

Even if i have working imap/smtp configuration i need to enable webmail?

Thanks