OXtender for Business Mobility - Login issue

[redmitchell]

Cannot login using SonyEricsson Xperia X10i, Android 2.3.3.
Open Xchange Server Version: 6.20.0-Rev24

On the phone, creating EAS account with native app and receiving error "Username or password incorrect"
(Web browser access works fine using login john@example.com & PWD)
using following fields on phone:

- Domain: example.com
- Username: john
- Password: PWD
- Server: ox1.host.com
- use SSL (NO)

email log file shows:
AbstractSyncService ¦ Testing EAS: ox1.host.com, example.com\john, ssl=0
AbstractSyncService ¦ Validation (OPTIONS) response:403
AbstractSyncService ¦ Authentification failed

If I put all the login info into the Username field, the email log looks better, except in every case a "\" is added.
- Domain:
- Username: john@example.com
- Password: PWD
- Server: ox1.host.com
- use SSL (NO)

email log file shows:
AbstractSyncService ¦ Testing EAS: ox1.host.com, \john@example.com, ssl=0
AbstractSyncService ¦ Validation (OPTIONS) response:403
AbstractSyncService ¦ Authentification failed

I suspect this backslash is causing the failed authentification.
Any tips on how to correct this on client or server side would be greatly appreciated.

[Martin Lasarsch]

look in your apache logs:
10.10.0.5 - - [07/Sep/2011:16:27:47 +0200] "POST /Microsoft-Server-ActiveSync?Cmd=Sync&User=testuser&DeviceId=HTCxxxx xxxxxxxx&DeviceType=htcpyramid HTTP/1.1" 200 63 "-" "Android-EAS/4.0.xxxxxxxxxxxxx"

try:

http://myserver.org/Microsoft-Server-ActiveSync

If configured right you should get back a 405 message.

[Martin Lasarsch]

from the mobile documentation (chapter 2.5): if you have a @ in your username, you have to use it like this (for john@example.com):

Username: example.com\john

If the user is in the defaultcontext, without @:
Username: defaultcontext\john