OX Crash everyday and logs not show any problem.

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  • tamainut
    replied
    https://dropbox.tamainut.net/owncloud/public.php?service=files&t=0eec148699202ffcc0aea28c3d8ab9b4


    New crash. Only one user on system,...

    Code:
    [[A29-nov-2013 11:44:14 com.openexchange.log.internal.callback.WarnCallback log
ADVERTENCIA: Logged at: com.openexchange.imap.IMAPDefaultFolderChecker.performTaskFor(IMAPDefaultFolderChecker.java:502)
 com.openexchange.ajax.action=list
 com.openexchange.ajax.module=folders
 com.openexchange.ajax.requestNumber=403
 com.openexchange.database.schema=oxdatabase_41
 com.openexchange.grizzly.remoteAddress=81.184.16.187
 com.openexchange.session.clientId=com.openexchange.ox.gui.dhtml
 com.openexchange.session.contextId=2
 com.openexchange.session.userId=6

 Couldn't check default folder: Papelera
javax.mail.MessagingException: A protocol exception occurred during execution of IMAP request "CREATE Papelera".
Error message: A48 NO [ALREADYEXISTS] Duplicate folder name Papelera (Failure) (folder="Papelera", store="imap://setdartsubastas%40gmail.com@imap.gmail.com:993");
  nested exception is:
        com.sun.mail.iap.CommandFailedException: A protocol exception occurred during execution of IMAP request "CREATE Papelera".
Error message: A48 NO [ALREADYEXISTS] Duplicate folder name Papelera (Failure) (folder="Papelera", store="imap://setdartsubastas%40gmail.com@imap.gmail.com:993")
        at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder.java:2890)
        at com.openexchange.imap.IMAPCommandsCollection.createFolder(IMAPCommandsCollection.java:1382)
        at com.openexchange.imap.IMAPCommandsCollection.createFolder(IMAPCommandsCollection.java:1378)
        at com.openexchange.imap.IMAPDefaultFolderChecker.checkDefaultFolder(IMAPDefaultFolderChecker.java:713)
        at com.openexchange.imap.IMAPDefaultFolderChecker.performTaskFor(IMAPDefaultFolderChecker.java:459)
        at com.openexchange.imap.IMAPDefaultFolderChecker.sequentiallyCheckFolders(IMAPDefaultFolderChecker.java:392)
        at com.openexchange.imap.IMAPDefaultFolderChecker$1.call(IMAPDefaultFolderChecker.java:290)
        at com.openexchange.imap.IMAPDefaultFolderChecker$1.call(IMAPDefaultFolderChecker.java:230)
        at com.openexchange.imap.IMAPDefaultFolderChecker.performSynchronized(IMAPDefaultFolderChecker.java:215)
        at com.openexchange.imap.IMAPDefaultFolderChecker.checkDefaultFolders(IMAPDefaultFolderChecker.java:302)
        at com.openexchange.imap.IMAPDefaultFolderChecker.checkDefaultFolders(IMAPDefaultFolderChecker.java:202)
        at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolders(IMAPFolderStorage.java:785)
        at com.openexchange.mail.api.MailAccess.checkDefaultFolderOnConnect(MailAccess.java:651)
        at com.openexchange.mail.api.MailAccess.connect0(MailAccess.java:640)
        at com.openexchange.mail.api.MailAccess.connect(MailAccess.java:571)
        at com.openexchange.folderstorage.mail.MailFolderStorage.getSubfolders(MailFolderStorage.java:953)
        at com.openexchange.folderstorage.mail.MailFolderStorage.getSubfolders(MailFolderStorage.java:895)
        at com.openexchange.folderstorage.cache.CacheFolderStorage.getSubfolders(CacheFolderStorage.java:1291)
        at com.openexchange.folderstorage.outlook.OutlookFolderStorage.getSubfolderIDs(OutlookFolderStorage.java:2674)
        at com.openexchange.folderstorage.outlook.OutlookFolderStorage.getSubfolders(OutlookFolderStorage.java:1546)
        at com.openexchange.folderstorage.cache.CacheFolderStorage.getSubfolders(CacheFolderStorage.java:1291)
        at com.openexchange.folderstorage.internal.performers.ListPerformer.getSubfoldersFromStorages(ListPerformer.java:442)
        at com.openexchange.folderstorage.internal.performers.ListPerformer.doList(ListPerformer.java:251)
        at com.openexchange.folderstorage.internal.performers.ListPerformer.doList(ListPerformer.java:186)
        at com.openexchange.folderstorage.internal.performers.ListPerformer.doList(ListPerformer.java:162)
        at com.openexchange.folderstorage.internal.FolderServiceImpl.getSubfolders(FolderServiceImpl.java:235)
        at com.openexchange.folder.json.actions.ListAction.doPerform(ListAction.java:152)
        at com.openexchange.folder.json.actions.AbstractFolderAction.perform(AbstractFolderAction.java:98)
        at com.openexchange.ajax.requesthandler.DefaultDispatcher.perform(DefaultDispatcher.java:208)
        at com.openexchange.ajax.requesthandler.DispatcherServlet.handle(DispatcherServlet.java:365)
        at com.openexchange.ajax.requesthandler.DispatcherServlet.doGet(DispatcherServlet.java:300)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
        at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:520)
        at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:364)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at com.openexchange.http.grizzly.service.http.OSGiServletHandler$FilterChainImpl.doFilter(OSGiServletHandler.java:409)
        at com.openexchange.http.grizzly.servletfilter.RequestReportingFilter.doFilter(RequestReportingFilter.java:128)
        at com.openexchange.http.grizzly.service.http.OSGiServletHandler$FilterChainImpl.doFilter(OSGiServletHandler.java:399)
        at com.openexchange.http.grizzly.servletfilter.WrappingFilter.doFilter(WrappingFilter.java:200)
        at com.openexchange.http.grizzly.service.http.OSGiServletHandler$FilterChainImpl.doFilter(OSGiServletHandler.java:399)
        at com.openexchange.http.grizzly.service.http.OSGiAuthFilter.doFilter(OSGiAuthFilter.java:140)
        at com.openexchange.http.grizzly.service.http.OSGiServletHandler$FilterChainImpl.doFilter(OSGiServletHandler.java:399)
        at com.openexchange.http.grizzly.service.http.OSGiServletHandler$FilterChainImpl.invokeFilterChain(OSGiServletHandler.java:377)
        at org.glassfish.grizzly.servlet.ServletHandler.doServletService(ServletHandler.java:252)
        at org.glassfish.grizzly.servlet.ServletHandler.service(ServletHandler.java:194)
        at com.openexchange.http.grizzly.service.http.OSGiMainHandler.service(OSGiMainHandler.java:190)
        at org.glassfish.grizzly.http.server.HttpHandler.doHandle(HttpHandler.java:164)
        at org.glassfish.grizzly.http.server.HttpHandlerChain.service(HttpHandlerChain.java:196)
        at org.glassfish.grizzly.http.server.HttpHandler.doHandle(HttpHandler.java:164)
        at org.glassfish.grizzly.http.server.OXHttpServerFilter.handleRead(OXHttpServerFilter.java:289)
        at org.glassfish.grizzly.filterchain.ExecutorResolver$9.execute(ExecutorResolver.java:119)
        at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeFilter(DefaultFilterChain.java:265)
        at org.glassfish.grizzly.filterchain.DefaultFilterChain.executeChainPart(DefaultFilterChain.java:200)
        at org.glassfish.grizzly.filterchain.DefaultFilterChain.execute(DefaultFilterChain.java:134)
        at org.glassfish.grizzly.filterchain.DefaultFilterChain.process(DefaultFilterChain.java:112)
        at org.glassfish.grizzly.ProcessorExecutor.execute(ProcessorExecutor.java:78)
        at org.glassfish.grizzly.nio.transport.TCPNIOTransport.fireIOEvent(TCPNIOTransport.java:770)
        at org.glassfish.grizzly.strategies.AbstractIOStrategy.fireIOEvent(AbstractIOStrategy.java:112)
        at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.run0(WorkerThreadIOStrategy.java:115)
        at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy.access$100(WorkerThreadIOStrategy.java:55)
        at org.glassfish.grizzly.strategies.WorkerThreadIOStrategy$WorkerThreadRunnable.run(WorkerThreadIOStrategy.java:135)
        at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.runTask(CustomThreadPoolExecutor.java:798)
        at com.openexchange.threadpool.internal.CustomThreadPoolExecutor$Worker.run(CustomThreadPoolExecutor.java:825)
        at java.lang.Thread.run(Thread.java:679)
Caused by: com.sun.mail.iap.CommandFailedException: A protocol exception occurred during execution of IMAP request "CREATE Papelera".
Error message: A48 NO [ALREADYEXISTS] Duplicate folder name Papelera (Failure) (folder="Papelera", store="imap://setdartsubastas%40gmail.com@imap.gmail.com:993")
        at com.openexchange.imap.IMAPCommandsCollection$18.doCommand(IMAPCommandsCollection.java:1435)
        at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMAPFolder.java:2945)
        at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder.java:2885)
        ... 63 more

      Leave a comment:

    • tamainut
      started a topic OX Crash everyday and logs not show any problem.

      OX Crash everyday and logs not show any problem.

      Hi.

      All days OX crsah and show a 503 error to customers on Web Interface at login.

      On logs not see any anormal.

      last log after crash and just restart (after restart open-xchange service work fine)

      Code:
      28-nov-2013 17:11:40 com.openexchange.log.internal.callback.WarnCallback log
ADVERTENCIA: Logged at: com.openexchange.pop3.connect.POP3SyncMessagesCallable.call(POP3SyncMessagesCallable.java:150)
 com.openexchange.ajax.action=list
 com.openexchange.ajax.module=folders
 com.openexchange.ajax.requestNumber=703
 com.openexchange.database.schema=oxdatabase_41
 com.openexchange.grizzly.remoteAddress=81.184.16.187
 com.openexchange.session.clientId=com.openexchange.ox.gui.dhtml
 com.openexchange.session.contextId=2
 com.openexchange.session.userId=6

 Refresh rate of 180sec is lower than minimum allowed seconds between logins (300sec)
29-nov-2013 9:54:53 com.openexchange.log.Log info
INFO: starting bundle: com.openexchange.authorization.standard
29-nov-2013 9:54:53 com.openexchange.log.Log info
INFO: starting bundle: com.openexchange.charset
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: Standard & external charset provider replaced with collection charset provider
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: Charset bundle successfully started
29-nov-2013 9:54:54 com.openexchange.common.osgi.CommonActivator start
INFO: Starting bundle: com.openexchange.common
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: starting bundle: com.openexchange.configread
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: Init Cache
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: Cache and Pools initialized!
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: Init Cache
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: Cache and Pools initialized!
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: Init Cache
29-nov-2013 9:54:54 com.openexchange.admin.reseller.osgi.Activator initCache
INFO: ResellerBundle: Cache and Pools initialized!
29-nov-2013 9:54:54 com.openexchange.admin.reseller.osgi.Activator startBundle
INFO: RMI Interface for reseller bundle bound to RMI registry
29-nov-2013 9:54:54 com.openexchange.admin.reseller.osgi.Activator startBundle
INFO: com.openexchange.admin.plugins.BasicAuthenticatorPluginInterface
29-nov-2013 9:54:54 com.openexchange.admin.reseller.osgi.Activator startBundle
INFO: com.openexchange.admin.plugins.OXContextPluginInterface
29-nov-2013 9:54:54 com.openexchange.admin.reseller.osgi.Activator startBundle
INFO: com.openexchange.admin.plugins.OXUserPluginInterface
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: Init Cache
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: AutocontextID Bundle: Cache and Pools initialized!
29-nov-2013 9:54:54 com.openexchange.log.Log info
INFO: com.openexchange.admin.plugins.OXContextPluginInterface
29-nov-2013 9:54:55 com.openexchange.log.Log info
INFO: starting bundle: com.openexchange.control
29-nov-2013 9:54:55 com.openexchange.log.Log info
INFO: Conversion engine successfully started
29-nov-2013 9:54:55 com.openexchange.log.Log info
INFO: Database pooling options:
        Minimum idle connections: 0
        Maximum idle connections: -1
        Maximum idle time: 60000ms
        Maximum active connections: 100
        Maximum wait time for a connection: 10000ms
        Maximum life time of a connection: 600000ms
        Action if connections exhausted: BLOCK
        Test connections on activate  : false
        Test connections on deactivate: true
...
      Tags: crash, login, logs, restart
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