Dovecot IMAP

[process91]

I setup OX6 on a virtual machine and was able to install and use the interface. I connected the test user to a commercial IMAP service and it worked correctly, however when connecting to my local dovecot service I cannot access any email.

The following errors are in the logs:

Jan 21, 2009 7:05:20 PM com.openexchange.groupware.settings.impl.RdbSettingStorage readSharedValue
SEVERE: Problem while reading setting value.
IMAP-2001 Category=8 Message=No connection available to access mailbox exceptionID=1209221572-824


SEVERE: MSG-0001 Category=8 Message=Missing parameter folder exceptionID=1209221572-841

[Martin Heiland]

Hi,

could you please post the complete log entry? What version of Dovecot do you use exactly? Is there anything at the Dovecot logs?

Thanks!

[process91]

Below is the log from /var/log/open-xchange/open-xchange.log.0

Jan 23, 2009 1:06:36 AM com.openexchange.mail.api.MailAccess connect
SEVERE: Checking default folders on connect failed: MSG-1023 Category=8 Message=Messaging error: Unsupported type exceptionID=1343996927-42
MSG-1023 Category=8 Message=Messaging error: Unsupported type exceptionID=1343996927-42
	at com.openexchange.mail.mime.MIMEMailException.handleMessagingException(MIMEMailException.java:456)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolders(IMAPFolderStorage.java:525)
	at com.openexchange.mail.api.MailAccess.connect(MailAccess.java:315)
	at com.openexchange.mail.MailServletInterfaceImpl.initConnection(MailServletInterfaceImpl.java:786)
	at com.openexchange.mail.MailServletInterfaceImpl.getInboxFolder(MailServletInterfaceImpl.java:406)
	at com.openexchange.groupware.settings.tree.modules.mail.folder.Inbox$1.getValue(Inbox.java:106)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSharedValue(RdbSettingStorage.java:300)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:241)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.ajax.ConfigMenu.doGet(ConfigMenu.java:122)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
	at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:376)
	at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
	at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:120)
	at com.openexchange.ajp13.AJPv13RequestHandler.createResponse(AJPv13RequestHandler.java:466)
	at com.openexchange.ajp13.AJPv13Connection.createResponse(AJPv13Connection.java:197)
	at com.openexchange.ajp13.AJPv13Listener.run(AJPv13Listener.java:268)
	at java.lang.Thread.run(Thread.java:595)
Caused by: javax.mail.MessagingException: Unsupported type;
  nested exception is:
	com.sun.mail.iap.ProtocolException: Unsupported type
	at com.sun.mail.imap.IMAPFolder.doCommandIgnoreFailure(IMAPFolder.java:2618)
	at com.sun.mail.imap.IMAPFolder.create(IMAPFolder.java:725)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolder(IMAPFolderStorage.java:1788)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolders(IMAPFolderStorage.java:518)
	... 24 more
Caused by: com.sun.mail.iap.ProtocolException: Unsupported type
	at com.sun.mail.imap.IMAPFolder$6.doCommand(IMAPFolder.java:745)
	at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMAPFolder.java:2639)
	at com.sun.mail.imap.IMAPFolder.doCommandIgnoreFailure(IMAPFolder.java:2611)
	... 27 more
Jan 23, 2009 1:06:36 AM com.openexchange.groupware.settings.impl.RdbSettingStorage readSharedValue
SEVERE: Problem while reading setting value.
IMAP-2001 Category=8 Message=No connection available to access mailbox exceptionID=1343996927-44
	at com.openexchange.groupware.settings.tree.modules.mail.folder.Inbox$1.getValue(Inbox.java:108)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSharedValue(RdbSettingStorage.java:300)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:241)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.ajax.ConfigMenu.doGet(ConfigMenu.java:122)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
	at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:376)
	at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
	at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:120)
	at com.openexchange.ajp13.AJPv13RequestHandler.createResponse(AJPv13RequestHandler.java:466)
	at com.openexchange.ajp13.AJPv13Connection.createResponse(AJPv13Connection.java:197)
	at com.openexchange.ajp13.AJPv13Listener.run(AJPv13Listener.java:268)
	at java.lang.Thread.run(Thread.java:595)
Caused by: IMAP-2001 Category=8 Message=No connection available to access mailbox exceptionID=1343996927-43
	at com.openexchange.imap.IMAPAccess.getFolderStorage(IMAPAccess.java:370)
	at com.openexchange.imap.IMAPAccess.getFolderStorage(IMAPAccess.java:86)
	at com.openexchange.mail.MailServletInterfaceImpl.initConnection(MailServletInterfaceImpl.java:797)
	at com.openexchange.mail.MailServletInterfaceImpl.getInboxFolder(MailServletInterfaceImpl.java:406)
	at com.openexchange.groupware.settings.tree.modules.mail.folder.Inbox$1.getValue(Inbox.java:106)
	... 20 more
Jan 23, 2009 1:06:37 AM com.openexchange.mail.api.MailAccess connect
SEVERE: Checking default folders on connect failed: MSG-1023 Category=8 Message=Messaging error: Unsupported type exceptionID=1343996927-45
MSG-1023 Category=8 Message=Messaging error: Unsupported type exceptionID=1343996927-45
	at com.openexchange.mail.mime.MIMEMailException.handleMessagingException(MIMEMailException.java:456)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolders(IMAPFolderStorage.java:525)
	at com.openexchange.mail.api.MailAccess.connect(MailAccess.java:315)
	at com.openexchange.mail.MailServletInterfaceImpl.initConnection(MailServletInterfaceImpl.java:786)
	at com.openexchange.mail.MailServletInterfaceImpl.getSpamFolder(MailServletInterfaceImpl.java:690)
	at com.openexchange.groupware.settings.tree.modules.mail.folder.Spam$1.getValue(Spam.java:106)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSharedValue(RdbSettingStorage.java:300)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:241)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.ajax.ConfigMenu.doGet(ConfigMenu.java:122)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
	at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:376)
	at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
	at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:120)
	at com.openexchange.ajp13.AJPv13RequestHandler.createResponse(AJPv13RequestHandler.java:466)
	at com.openexchange.ajp13.AJPv13Connection.createResponse(AJPv13Connection.java:197)
	at com.openexchange.ajp13.AJPv13Listener.run(AJPv13Listener.java:268)
	at java.lang.Thread.run(Thread.java:595)
Caused by: javax.mail.MessagingException: Unsupported type;
  nested exception is:
	com.sun.mail.iap.ProtocolException: Unsupported type
	at com.sun.mail.imap.IMAPFolder.doCommandIgnoreFailure(IMAPFolder.java:2618)
	at com.sun.mail.imap.IMAPFolder.create(IMAPFolder.java:725)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolder(IMAPFolderStorage.java:1788)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolders(IMAPFolderStorage.java:518)
	... 24 more
Caused by: com.sun.mail.iap.ProtocolException: Unsupported type
	at com.sun.mail.imap.IMAPFolder$6.doCommand(IMAPFolder.java:745)
	at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMAPFolder.java:2639)
	at com.sun.mail.imap.IMAPFolder.doCommandIgnoreFailure(IMAPFolder.java:2611)
	... 27 more
Jan 23, 2009 1:06:37 AM com.openexchange.groupware.settings.impl.RdbSettingStorage readSharedValue
SEVERE: Problem while reading setting value.
IMAP-2001 Category=8 Message=No connection available to access mailbox exceptionID=1343996927-47
	at com.openexchange.groupware.settings.tree.modules.mail.folder.Spam$1.getValue(Spam.java:108)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSharedValue(RdbSettingStorage.java:300)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:241)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readSubValues(RdbSettingStorage.java:351)
	at com.openexchange.groupware.settings.impl.RdbSettingStorage.readValues(RdbSettingStorage.java:237)
	at com.openexchange.ajax.ConfigMenu.doGet(ConfigMenu.java:122)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
	at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:376)
	at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
	at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:120)
	at com.openexchange.ajp13.AJPv13RequestHandler.createResponse(AJPv13RequestHandler.java:466)
	at com.openexchange.ajp13.AJPv13Connection.createResponse(AJPv13Connection.java:197)
	at com.openexchange.ajp13.AJPv13Listener.run(AJPv13Listener.java:268)
	at java.lang.Thread.run(Thread.java:595)
Caused by: IMAP-2001 Category=8 Message=No connection available to access mailbox exceptionID=1343996927-46
	at com.openexchange.imap.IMAPAccess.getFolderStorage(IMAPAccess.java:370)
	at com.openexchange.imap.IMAPAccess.getFolderStorage(IMAPAccess.java:86)
	at com.openexchange.mail.MailServletInterfaceImpl.initConnection(MailServletInterfaceImpl.java:797)
	at com.openexchange.mail.MailServletInterfaceImpl.getSpamFolder(MailServletInterfaceImpl.java:690)
	at com.openexchange.groupware.settings.tree.modules.mail.folder.Spam$1.getValue(Spam.java:106)
	... 20 more
Jan 23, 2009 1:06:39 AM com.openexchange.mail.api.MailAccess connect
SEVERE: Checking default folders on connect failed: MSG-1023 Category=8 Message=Messaging error: Unsupported type exceptionID=1343996927-49
MSG-1023 Category=8 Message=Messaging error: Unsupported type exceptionID=1343996927-49
	at com.openexchange.mail.mime.MIMEMailException.handleMessagingException(MIMEMailException.java:456)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolders(IMAPFolderStorage.java:525)
	at com.openexchange.mail.api.MailAccess.connect(MailAccess.java:315)
	at com.openexchange.mail.MailServletInterfaceImpl.initConnection(MailServletInterfaceImpl.java:786)
	at com.openexchange.mail.MailServletInterfaceImpl.getQuotas(MailServletInterfaceImpl.java:616)
	at com.openexchange.ajax.request.QuotaRequest.mail(QuotaRequest.java:161)
	at com.openexchange.ajax.request.QuotaRequest.action(QuotaRequest.java:115)
	at com.openexchange.ajax.Quota.doGet(Quota.java:107)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
	at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:376)
	at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
	at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:120)
	at com.openexchange.ajp13.AJPv13RequestHandler.createResponse(AJPv13RequestHandler.java:466)
	at com.openexchange.ajp13.AJPv13Connection.createResponse(AJPv13Connection.java:197)
	at com.openexchange.ajp13.AJPv13Listener.run(AJPv13Listener.java:268)
	at java.lang.Thread.run(Thread.java:595)
Caused by: javax.mail.MessagingException: Unsupported type;
  nested exception is:
	com.sun.mail.iap.ProtocolException: Unsupported type
	at com.sun.mail.imap.IMAPFolder.doCommandIgnoreFailure(IMAPFolder.java:2618)
	at com.sun.mail.imap.IMAPFolder.create(IMAPFolder.java:725)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolder(IMAPFolderStorage.java:1788)
	at com.openexchange.imap.IMAPFolderStorage.checkDefaultFolders(IMAPFolderStorage.java:518)
	... 15 more
Caused by: com.sun.mail.iap.ProtocolException: Unsupported type
	at com.sun.mail.imap.IMAPFolder$6.doCommand(IMAPFolder.java:745)
	at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMAPFolder.java:2639)
	at com.sun.mail.imap.IMAPFolder.doCommandIgnoreFailure(IMAPFolder.java:2611)
	... 18 more
Jan 23, 2009 1:06:39 AM com.openexchange.ajax.request.QuotaRequest mail
SEVERE: IMAP-2001 Category=8 Message=No connection available to access mailbox exceptionID=1343996927-50
IMAP-2001 Category=8 Message=No connection available to access mailbox exceptionID=1343996927-50
	at com.openexchange.imap.IMAPAccess.getFolderStorage(IMAPAccess.java:370)
	at com.openexchange.imap.IMAPAccess.getFolderStorage(IMAPAccess.java:86)
	at com.openexchange.mail.MailServletInterfaceImpl.initConnection(MailServletInterfaceImpl.java:797)
	at com.openexchange.mail.MailServletInterfaceImpl.getQuotas(MailServletInterfaceImpl.java:616)
	at com.openexchange.ajax.request.QuotaRequest.mail(QuotaRequest.java:161)
	at com.openexchange.ajax.request.QuotaRequest.action(QuotaRequest.java:115)
	at com.openexchange.ajax.Quota.doGet(Quota.java:107)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
	at com.openexchange.ajax.AJAXServlet.service(AJAXServlet.java:376)
	at com.openexchange.ajax.SessionServlet.service(SessionServlet.java:152)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
	at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:120)
	at com.openexchange.ajp13.AJPv13RequestHandler.createResponse(AJPv13RequestHandler.java:466)
	at com.openexchange.ajp13.AJPv13Connection.createResponse(AJPv13Connection.java:197)
	at com.openexchange.ajp13.AJPv13Listener.run(AJPv13Listener.java:268)
	at java.lang.Thread.run(Thread.java:595)

Below is the content of mail.log

Jan 23 01:02:59 mail dovecot: imap-login: Login: user=<eorzech>, method=PLAIN, rip=XX.XXX.XX.XXXX, lip=192.168.1.5
Jan 23 01:02:59 mail dovecot: IMAP(eorzech): Disconnected: Logged out bytes=223/717
Jan 23 01:02:59 mail dovecot: imap-login: Login: user=<eorzech>, method=PLAIN, rip=XX.XXX.XX.XXXX, lip=192.168.1.5
Jan 23 01:03:00 mail dovecot: IMAP(eorzech): Disconnected: Logged out bytes=223/717
Jan 23 01:03:00 mail dovecot: imap-login: Login: user=<eorzech>, method=PLAIN, rip=XX.XXX.XX.XXXX, lip=192.168.1.5
Jan 23 01:03:01 mail dovecot: IMAP(eorzech): Disconnected: Logged out bytes=223/717
Jan 23 01:03:01 mail dovecot: imap-login: Login: user=<eorzech>, method=PLAIN, rip=XX.XXX.XX.XXXX, lip=192.168.1.5
Jan 23 01:03:02 mail dovecot: IMAP(eorzech): Disconnected: Logged out bytes=223/717
Jan 23 01:03:57 mail dovecot: imap-login: Login: user=<eorzech>, method=PLAIN, rip=XX.XXX.XX.XXXX, lip=192.168.1.5
Jan 23 01:03:58 mail dovecot: IMAP(eorzech): Disconnected: Logged out bytes=223/717

The server is running Dovecot version 1.1.4, the same thing happens when I was using Dovecot 1.0.1.

Thanks for your help on this, I truly appreciate it.

[friess]

Hello,

Has anyone identified the cause of the error? I am facing the same issue on my setup. Any try to connect to my imap server leads to a "SEVERE: Checking default folders on connect failed: MSG-1023, etc.".

Some additional information:

- I am using IMAPS on port 993

- the IMAP server used is UW IMAP.

- I can connect with Outlook or Thunderbird to this IMAP server though.

- I have checked with another IMAP server (Courier IMAP), still using IMAPS on port 993, and email access works well.

I can provide additional information to further help on this issue.

Regards,

Michaël

[Martin Heiland]

Hi,

UW IMAP uses the mbox format, not maildir like modern servers do. OX as a compatibility mode for those mbox based servers:

/opt/open-xchange/etc/groupware/imap.properties

# Enable/disable mbox format: A mail folder can only either hold subfolders or hold messages.
# Furthermore the folder type on creation is determined by the folder name. If folder name
# ends with the server-defined folder separator character its type is HOLDS-FOLDERS; otherwise
# its type is HOLDS-MESSAGES.
# Note that there's currently an unresolved problem concerning deletion of mail folders. Since
# the trash folder is created to hold only messages, no backup of the deleted folder can be
# copied to trash folder; meaning the folder in question (including messages, its subfolders,
# and subfolders' contents) is irretrievably lost.
com.openexchange.imap.mboxEnabled=true

Greetings

[friess]

Hi Martin,

That solve the issue. Thank you for your quick feedback and support!

Regards,

Michaël