OX 6.12.0 Rev3 - Sieve has no script list

[dvazart]

Hi !!

I'm installing a new server with the last versions :

• Dovecot 1.1.19 with Sieve and Managesieve
• OX 6.12.0 Rev3
• Debian Lenny x64

But I have a problem with the filters, I have this error message in the GUI :

Error while communicating with the sieve server localhost at port 2000 for user test in context 3 (MAIL_FILTER-0015, 1738196118-78)

In the logs, I have this message:

Caused by: com.openexchange.jsieve.exceptions.OXSieveHandlerException: Sieve has no script list 
        at com.openexchange.jsieve.SieveHandler.getActiveScript(SieveHandler.java:469) 
        at com.openexchange.mailfilter.ajax.actions.MailfilterAction.actionList(MailfilterAction.java:262) 
        ... 16 more

May you help me please ?

Thanks !

[Martin Heiland]

Hi,

thanks for the report. We have had some issues with non-conform behavior of dovecot managesieve lately and added some workarounds with the upcoming release 6.14. Could you please post the whole stacktrace so i can check if this specific one has already been fixed?

Thanks!

[dvazart]

Hello

I solve the first problem by modifying the file: /opt/open-xchange/etc/groupware/mailfilter.properties

But now I got this error message :

Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -2
        at java.lang.AbstractStringBuilder.substring(AbstractStringBuilder.java:886)
        at com.openexchange.jsieve.SieveHandler.getScript(SieveHandler.java:390)
        at com.openexchange.mailfilter.ajax.actions.MailfilterAction.actionList(MailfilterAction.java:262)
        ... 16 more

doing a quick search on Google finds this:

http://www.open-xchange.com/forum/sh...ad.php?p=14738

If this is a bug, is it solved?

[Martin Heiland]

Yes, thats the issue you're talking about. It has been fixed with the latest HEAD/snapshot packages and will be fixed with the next stable release 6.14.

Greetings

[dvazart]

Ok here's the full error message:

Sep 29, 2009 10:15:56 AM com.openexchange.mailfilter.ajax.AJAXServlet doGet
SEVERE: MAIL_FILTER-0015 Category=8 Message=Error while communicating with the sieve server localhost at port 2000 for user test in context 3 exceptionID=-542399392-14
MAIL_FILTER-0015 Category=8 Message=Error while communicating with the sieve server localhost at port 2000 for user test in context 3 exceptionID=-542399392-14
        at com.openexchange.mailfilter.ajax.actions.MailfilterAction.actionList(MailfilterAction.java:277)
        at com.openexchange.mailfilter.ajax.actions.MailfilterAction.actionList(MailfilterAction.java:97)
        at com.openexchange.mailfilter.ajax.actions.AbstractAction.action(AbstractAction.java:97)
        at com.openexchange.mailfilter.ajax.AJAXServlet.doGet(AJAXServlet.java:191)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
        at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.doServletService(AJPv13RequestHandlerImpl.java:433)
        at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:128)
        at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.createResponse(AJPv13RequestHandlerImpl.java:286)
        at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.createResponse(AJPv13ConnectionImpl.java:189)
        at com.openexchange.ajp13.najp.AJPv13Task.run(AJPv13Task.java:281)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:417)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
        at java.util.concurrent.FutureTask.run(FutureTask.java:123)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
        at java.lang.Thread.run(Thread.java:595)
Caused by: com.openexchange.jsieve.exceptions.OXSieveHandlerException: Sieve has no script list
        at com.openexchange.jsieve.SieveHandler.getActiveScript(SieveHandler.java:469)
        at com.openexchange.mailfilter.ajax.actions.MailfilterAction.actionList(MailfilterAction.java:262)
        ... 16 more

But it seems to be solved editing the file : /opt/open-xchange/etc/groupware/mailfilter.properties with the option :

SIEVE_CREDSRC=imapLogin

Now i got this :

30 sept. 2009 16:20:05 com.openexchange.mailfilter.ajax.AJAXServlet doGet
GRAVE: MAIL_FILTER-0001 Category=8 Message=String index out of range: -2 exceptionID=534105409-12
MAIL_FILTER-0001 Category=8 Message=String index out of range: -2 exceptionID=534105409-12
        at com.openexchange.mailfilter.ajax.actions.MailfilterAction.actionList(MailfilterAction.java:292)
        at com.openexchange.mailfilter.ajax.actions.MailfilterAction.actionList(MailfilterAction.java:97)
        at com.openexchange.mailfilter.ajax.actions.AbstractAction.action(AbstractAction.java:97)
        at com.openexchange.mailfilter.ajax.AJAXServlet.doGet(AJAXServlet.java:191)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
        at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.doServletService(AJPv13RequestHandlerImpl.java:433)
        at com.openexchange.ajp13.AJPv13Request.response(AJPv13Request.java:128)
        at com.openexchange.ajp13.najp.AJPv13RequestHandlerImpl.createResponse(AJPv13RequestHandlerImpl.java:286)
        at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.createResponse(AJPv13ConnectionImpl.java:189)
        at com.openexchange.ajp13.najp.AJPv13Task.run(AJPv13Task.java:281)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:417)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
        at java.util.concurrent.FutureTask.run(FutureTask.java:123)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
        at java.lang.Thread.run(Thread.java:595)
Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -2
        at java.lang.AbstractStringBuilder.substring(AbstractStringBuilder.java:886)
        at com.openexchange.jsieve.SieveHandler.getScript(SieveHandler.java:390)
        at com.openexchange.mailfilter.ajax.actions.MailfilterAction.actionList(MailfilterAction.java:262)
        ... 16 more

[dvazart]

Ok, thanks for your answer...

So, the action to solve this is install an oldest version of Dovecot and Sieve ?

[dvazart]

I just try it with Dovecot 1.1.14 and I get the same results ...

There are some way to downgrade OX in Debian Lenny ?

[Martin Heiland]

Hi,

the latest version i used was 1.0.x, we're not exactly sure what dovecot/managesieve version introduced this issue. For me, this seems not to be related to dovecot but to the managesieve plugin. If you have a ox maintenance subscription you should contact to support to get a hotfix.

Greetings

[dvazart]

Hi again, and thanks for your answers.

I try installing older versions (February 2008) of dovecot, sieve and managesieve but the problem persists, I think the immediate solution to this problem is to degrade the OX version 6.8 which works very well.

The problem I find for this is that you updated the Debian repositories with the current version of OX.

Is there any way to install the previous version?

Unfortunately I do not have an maintenance account, how may I got one ?

[Martin Heiland]

Hi,

you might use the current snapshot release (if this is not a critical productive machine) - just give it a try.
Downgrading is possible in general but not really advised. We keep all Versions at our mirrors, you might check out http://software.open-xchange.com/OX6/SP5/ for 6.8
A maintenance account can be obtained when buying the Server, Hosting or Appliance Edition - or a separate support contract.

Greetings

[dvazart]

Hello again and apologies for the number of questions, but I have another problem trying to install an older version of OX...

This is what I did:

I added this line in my sources.list

deb http://software.open-xchange.com/OX6/SP5/DebianEtch/ /

Then I did the typical apt-get upgrade and it can't solve some dependencies :

E: Impossible de trouver le paquet open-xchange-admin-lib

Can you help me with this ?

Tahnks !

[Martin Heiland]

Hi,

older releases might not contain all packages that are available with 6.12. Just skip packages that cannot be found.

Greetings