oxtender for Business mobility: unable to create the db tables.

[adnuser]

we have buy today Oxtender for business mobility to work with a RHEL.
the open-xchange version is 6.12.0 Rev3, and it's work like a charm.
we have installed the "open-xchange-usm-6.12.0.0-8_8.2.noarch.rpm" and when we try to test with a Nokia N65 with "Microsoft ActiveSync" installed.
unfortunately the phone unable to connect over the server say "system error" .
when we look over the logs we see in admindaemon.log:

 
2009-11-09 14:08:32,090 open-xchange-admindaemon INFO  [com.openexchange.groupware.update.UpdateTaskRegistry][Start Level Event Dispatcher]: com.openexchange.groupware.update.UpdateTaskRegistry,addUpdateTask Update task "com.openexchange.usm.database.ox.USMTablesUpdateTask" could not be added either due to static update task setup or because update process has already ran.

and when we look in the ox6 databases, none tables for USM.

and the response over the http is :

http://<my server>/Microsoft-Server-ActiveSync
405 Method Not Allowed

[no description available]
Mon, 09 November 2009 02:27:11 GMT, Open-Xchange v6.12.0-Rev3

and a little thing in apache error_log:

[Mon Nov 09 15:08:33 2009] [error] [client 192.168.169.30] File does not exist: /var/www/html/ox6/plugins/com.openexchange.usm.eas, referer: http://192.168.169.1/ox6/ox.html
[Mon Nov 09 15:08:33 2009] [error] [client 192.168.169.30] File does not exist: /var/www/html/ox6/plugins/com.openexchange.usm, referer: http://192.168.169.1/ox6/ox.html

thanks by advance it's very important...

[Markus Wagner]

For installation of the OXtender for Business Mobility, please refer to the guide in our wiki:

http://www.open-xchange.com/wiki/ind...allation_Guide

[adnuser]

sorry, but i have all read the installation and the plugins list give me:

listbundles

----snip-----snip--------snip--------snip----------snip
bundlename: com.openexchange.usm status: ACTIVE
bundlename: com.openexchange.usm.api status: ACTIVE
bundlename: com.openexchange.usm.configuration status: ACTIVE
bundlename: com.openexchange.usm.configuration.impl status: ACTIVE
bundlename: com.openexchange.usm.configuration.ox status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.calendar status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.contacts status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.folder status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.mail status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.manager status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.tasks status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.tasks.calendar.commons status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.util status: ACTIVE
bundlename: com.openexchange.usm.database.ox status: ACTIVE
bundlename: com.openexchange.usm.eas status: ACTIVE
bundlename: com.openexchange.usm.journal status: ACTIVE
bundlename: com.openexchange.usm.journal.impl status: ACTIVE
bundlename: com.openexchange.usm.mapping status: ACTIVE
bundlename: com.openexchange.usm.ox_event status: ACTIVE
bundlename: com.openexchange.usm.ox_event.impl status: ACTIVE
bundlename: com.openexchange.usm.ox_json status: ACTIVE
bundlename: com.openexchange.usm.ox_json.impl status: ACTIVE
bundlename: com.openexchange.usm.session.dataobject status: ACTIVE
bundlename: com.openexchange.usm.session.impl status: ACTIVE
bundlename: com.openexchange.usm.util status: ACTIVE
----snip-----snip--------snip--------snip----------snip

[adnuser]

big mistake, sorry ....
the respond is here:

mv /opt/open-xchange/etc/groupware/updatetasks.cfg /root
/opt/open-xchange/sbin/resetversion -v 33 -c 1
/etc/init.d/sme-open-xchange-groupware restart
/etc/init.d/sme-open-xchange-admindaemon restart
echo "now sleeping 10 secondes for server starting..."
sleep 10
mv /root/updatetasks.cfg  /opt/open-xchange/etc/groupware/

sorry again.

[Martin Heiland]

 
2009-11-09 14:08:32,090 open-xchange-admindaemon INFO  [com.openexchange.groupware.update.UpdateTaskRegistry][Start Level Event Dispatcher]: com.openexchange.groupware.update.UpdateTaskRegistry,addUpdateTask Update task "com.openexchange.usm.database.ox.USMTablesUpdateTask" could not be added either due to static update task setup or because update process has already ran.

Have you moved updatetasks.cfg away before running the database version reset and the groupware/admin restart? This is critical to do.

and the response over the http is :

http://<my server>/Microsoft-Server-ActiveSync
405 Method Not Allowed
[no description available]
Mon, 09 November 2009 02:27:11 GMT, Open-Xchange v6.12.0-Rev3

No problem - that's just the default response when accessing the servlet with a web browser.

and a little thing in apache error_log:

[Mon Nov 09 15:08:33 2009] [error] [client 192.168.169.30] File does not exist: /var/www/html/ox6/plugins/com.openexchange.usm.eas, referer: http://192.168.169.1/ox6/ox.html
[Mon Nov 09 15:08:33 2009] [error] [client 192.168.169.30] File does not exist: /var/www/html/ox6/plugins/com.openexchange.usm, referer: http://192.168.169.1/ox6/ox.html

That just means that the open-xchange-help-usm-eas package is not installed but the user interface tries to access it since the usm package is installed. It would provide some user guides at the web interface.