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  • #1

    Nokia E52 mail sync problems

    Hi all,

    I have just tried OX USM/EAS with 2 brand new Nokia E52 with limited success. I have E51 running with no problems at all.

    Debian: Lenny
    OX SE: 6.12.0.0.5
    open-xchange-help-usm-eas 6.12.0.0-3
    open-xchange-usm 6.12.0.0-7

    email sync: partially
    contacts sync: working
    calendar sync: working
    tasks sync: working

    Mail is syncronised to the phone, but an error occurs right after saying: mail cannot get syncronized.
    If I delete an email on the phone and sync its actually deleted on the server also, but also with an error right after. Any ideas where to look for more information, the error log on the phone doesn't reveal much.

    Any help is much appreciated

    Update: Its also not possible to send mail from the phone.
    I have tried multitailing every file under /var/log/open-xchange/*
    but not much is happening.
    Last edited by Guest; 11-10-2009, 11:44 AM. Reason: spelling error
    Tags: None
  • #2
    Nokia E52 problems

    sudo tail -f /var/log/open-xchange/open-xchange.log.0
    Nov 10, 2009 12:26:09 AM com.openexchange.tools.servlet.http.manager.Concur rentHttpServletManager registerServlet
    INFO: New servlet "com.openexchange.publish.microformats.Microformat Servlet" successfully registered to "publications/contacts/*"
    Nov 10, 2009 12:26:09 AM com.openexchange.tools.servlet.http.manager.Concur rentHttpServletManager registerServlet
    INFO: New servlet "com.openexchange.publish.microformats.Microformat Servlet" successfully registered to "publications/infostore/*"
    Nov 10, 2009 12:26:09 AM com.openexchange.tools.servlet.http.manager.Concur rentHttpServletManager registerServlet
    INFO: New servlet "com.openexchange.publish.microformats.ContactPict ureServlet" successfully registered to "publications/contactPictures/*"
    Nov 10, 2009 12:26:09 AM com.openexchange.tools.servlet.http.manager.Concur rentHttpServletManager registerServlet
    INFO: New servlet "com.openexchange.publish.microformats.InfostoreFi leServlet" successfully registered to "publications/files/*"
    Nov 10, 2009 12:26:09 AM com.openexchange.folderstorage.osgi.FolderStorageA ctivator start
    INFO: Bundle "com.openexchange.folderstorage.osgi.FolderStorage Activator" successfully started!
    Nov 10, 2009 12:26:41 AM com.openexchange.usm.eas.servlet.EASServlet doPost
    FINE: HTTP POST command:FolderSync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
    Nov 10, 2009 12:26:43 AM com.openexchange.database.internal.ConnectionPool$ ConnectionLifecycle validate
    WARNING: DBP-0012 Category=5 Message=Connection used for 2002 milliseconds. exceptionID=724522716-1
    DBP-0012 Category=5 Message=Connection used for 2002 milliseconds. exceptionID=724522716-1
    at com.openexchange.database.internal.DBPoolingExcept ionFactory.createException(DBPoolingExceptionFacto ry.java:76)
    at com.openexchange.database.internal.DBPoolingExcept ionFactory.createException(DBPoolingExceptionFacto ry.java:62)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:139)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:143)
    at com.openexchange.exceptions.Exceptions.create(Exce ptions.java:155)
    at com.openexchange.database.DBPoolingExceptionCodes. create(DBPoolingExceptionCodes.java:186)
    at com.openexchange.database.internal.ConnectionPool$ ConnectionLifecycle.validate(ConnectionPool.java:3 18)
    at com.openexchange.pooling.ReentrantLockPool.back(Re entrantLockPool.java:256)
    at com.openexchange.pooling.ReentrantLockPool.back(Re entrantLockPool.java:222)
    at com.openexchange.database.internal.DatabaseService Impl.back(DatabaseServiceImpl.java:222)
    at com.openexchange.database.internal.DatabaseService Impl.back(DatabaseServiceImpl.java:356)
    at com.openexchange.databaseold.Database.back(Databas e.java:225)
    at com.openexchange.groupware.update.SchemaStoreImpl. loadSchema(SchemaStoreImpl.java:423)
    at com.openexchange.groupware.update.SchemaStoreImpl. getSchema(SchemaStoreImpl.java:125)
    at com.openexchange.groupware.update.SchemaStore.getS chema(SchemaStore.java:145)
    at com.openexchange.groupware.update.UpdaterImpl.getS chema(UpdaterImpl.java:125)
    at com.openexchange.groupware.update.UpdaterImpl.isLo cked(UpdaterImpl.java:86)
    at com.openexchange.groupware.update.Updater.isLocked (Updater.java:151)
    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage$1.load(CachingContextStorage.java:156 )
    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage$1.load(CachingContextStorage.java:164 )
    at com.openexchange.cache.dynamic.impl.Refresher.refr esh(Refresher.java:165)
    at com.openexchange.groupware.contexts.impl.ContextRe loader.<init>(ContextReloader.java:79)
    at com.openexchange.groupware.contexts.impl.CachingCo ntextStorage.loadContext(CachingContextStorage.jav a:172)
    at com.openexchange.groupware.contexts.impl.ContextSt orage.getContext(ContextStorage.java:115)
    at com.openexchange.context.internal.ContextServiceIm pl.getContext(ContextServiceImpl.java:79)
    at com.openexchange.authentication.database.impl.Data baseAuthentication.handleLoginInfo(DatabaseAuthent ication.java:101)
    at com.openexchange.authentication.service.Authentica tion.login(Authentication.java:92)
    at com.openexchange.login.internal.LoginPerformer.doL ogin(LoginPerformer.java:137)
    at com.openexchange.ajax.Login.doGet(Login.java:147)
    at com.openexchange.ajax.Login.doPost(Login.java:398)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:616)
    at com.openexchange.ajax.AJAXServlet.service(AJAXServ let.java:365)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:689)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.doServletService(AJPv13RequestHandlerImpl.java: 433)
    at com.openexchange.ajp13.AJPv13Request.response(AJPv 13Request.java:128)
    at com.openexchange.ajp13.najp.AJPv13RequestHandlerIm pl.createResponse(AJPv13RequestHandlerImpl.java:28 6)
    at com.openexchange.ajp13.najp.AJPv13ConnectionImpl.c reateResponse(AJPv13ConnectionImpl.java:189)
    at com.openexchange.ajp13.najp.AJPv13Task.run(AJPv13T ask.java:281)
    at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:417)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
    Nov 10, 2009 12:26:43 AM com.openexchange.sessiond.impl.SessionHandler addSession
    INFO: Session created. ID: 6ef5c894f9da4047bc9215d44d876ecb, Context: 5, User: 7
    Nov 10, 2009 12:26:43 AM com.openexchange.dataretention.csv.tasks.CSVFileCr eationCallable call
    INFO: Successfully created CSV file "/var/log/open-xchange/OX_mail_01_20091110002643_00001.mail" and added starting header line
    Nov 10, 2009 12:26:43 AM com.openexchange.ajax.Login doGet
    SEVERE: FLD-0007 Category=8 Message=Missing field title in folder in context 5 exceptionID=724522716-3
    FLD-0007 Category=8 Message=Missing field title in folder in context 5 exceptionID=724522716-3
    at com.openexchange.contactcollector.folder.ContactCo llectorFolderCreator.handleLogin(ContactCollectorF olderCreator.java:127)
    at com.openexchange.login.internal.LoginPerformer$1.r un(LoginPerformer.java:271)
    at java.util.concurrent.Executors$RunnableAdapter.cal l(Executors.java:417)
    at java.util.concurrent.FutureTask$Sync.innerRun(Futu reTask.java:269)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:123)
    at java.util.concurrent.ScheduledThreadPoolExecutor$S cheduledFutureTask.access$301(ScheduledThreadPoolE xecutor.java:65)
    at java.util.concurrent.ScheduledThreadPoolExecutor$S cheduledFutureTask.run(ScheduledThreadPoolExecutor .java:168)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:650)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: FLD-0007 Category=8 Message=Missing field title in folder in context 5 exceptionID=724522716-2
    at com.openexchange.tools.oxfolder.OXFolderManagerImp l.createFolder(OXFolderManagerImpl.java:225)
    at com.openexchange.contactcollector.folder.ContactCo llectorFolderCreator.handleLogin(ContactCollectorF olderCreator.java:113)
    ... 9 more
    Nov 10, 2009 12:26:43 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 0:0:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/config/
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl login
    FINE: 0:0:duffy@acme-corp.com:EAS:IMEI355216034074420 Logged in, session id = e79eb9f767714608b511ab5094c4cdac
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
    FINE: Retrieving read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType calendar registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType contacts registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType folder registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType mail registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.manager.impl.Con tentTypeManagerImpl registerContentType
    INFO: ContentType tasks registered
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
    FINE: Releasing read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
    FINE: Retrieving read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
    FINE: Releasing read only JDBC Connection for 5
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 FolderHierarchy(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257812574309
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folderdefault0/INBOX
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.imap.acl.ACLExtensionAutoDetector $ACLExtensionCallable call
    INFO:
    IMAP server [/10.2.10.5:143] CAPABILITY response indicates no support of ACL extension.
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folderdefault0/Drafts
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folderdefault0/Trash
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folderdefault0/Sent
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folder43
    Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
    FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
    Nov 10, 2009 12:26:44 AM

    Comment

    • #3
      com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folder41
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.folder.impl.Fold erContentTypeTransferHandlerImpl readFolder
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Get folder42
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/folders
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.impl.DataObjectStorag e put
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache '' for 1257812804392, keeping 1257812574309, removing older than 1257812804392
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getWritable
      FINE: Retrieving read/write JDBC Connection for 5
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backWritable
      FINE: Releasing read/write JDBC Connection for 5
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.impl.DataObjectStorag e retain
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Removing from DB cache all except [F43, F41, Fdefault0/Drafts, F42, Fdefault0/Sent, Fdefault0/Trash, Fdefault0/INBOX, ]
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getWritable
      FINE: Retrieving read/write JDBC Connection for 5
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backWritable
      FINE: Releasing read/write JDBC Connection for 5
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 FolderHierarchy(true) Incremental sync finished
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: FolderSync executed in 2760 ms, 7 OX calls took 156 ms.
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.eas.servlet.EASServlet doPost
      FINE: HTTP POST command:Sync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.eas.delegate.SyncDelegate handleRequest
      FINE: Ignoring DeletesAsMoves
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
      FINE: Retrieving read only JDBC Connection for 5
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
      FINE: Releasing read only JDBC Connection for 5
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 default0/INBOX(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257812574932
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.contenttypes.util.AbstractTra nsferHandler readStandardFolderContent
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Read all mail in folder default0/INBOX
      Nov 10, 2009 12:26:44 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/mail
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doPut
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 PUT http://localhost/ajax/mail
      [{"folder":"default0/INBOX","id":"3"}]
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.impl.DataObjectStorag e put
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache 'Fdefault0/INBOX' for 1257812805135, keeping 1257812574932, removing older than 1257812805135
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService getWritable
      FINE: Retrieving read/write JDBC Connection for 5
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService backWritable
      FINE: Releasing read/write JDBC Connection for 5
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 default0/INBOX(true) Incremental sync finished
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: Sync executed in 271 ms, 2 OX calls took 249 ms.
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.eas.servlet.EASServlet doPost
      FINE: HTTP POST command:Sync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.eas.delegate.SyncDelegate handleRequest
      FINE: Ignoring DeletesAsMoves
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
      FINE: Retrieving read only JDBC Connection for 5
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
      FINE: Releasing read only JDBC Connection for 5
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 41(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257806541170
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.contenttypes.calendar.impl.Ap pointmentContentTypeTransferHandler readFolderContent
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Read all calendar in folder 41
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/calendar
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.impl.DataObjectStorag e put
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache 'F41' for 1257806541171, keeping 1257806541170, removing older than 1257806541171
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService getWritable
      FINE: Retrieving read/write JDBC Connection for 5
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.database.ox.OXDBService backWritable
      FINE: Releasing read/write JDBC Connection for 5
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 41(true) Incremental sync finished
      Nov 10, 2009 12:26:45 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: Sync executed in 57 ms, 1 OX calls took 43 ms.
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.servlet.EASServlet doPost
      FINE: HTTP POST command:Sync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.delegate.SyncDelegate handleRequest
      FINE: Ignoring DeletesAsMoves
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
      FINE: Retrieving read only JDBC Connection for 5
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
      FINE: Releasing read only JDBC Connection for 5
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 42(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257806845994
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.contenttypes.util.AbstractTra nsferHandler readStandardFolderContent
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Read all contacts in folder 42
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/contacts
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.impl.DataObjectStorag e put
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache 'F42' for 1257806845995, keeping 1257806845994, removing older than 1257806845995
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService getWritable
      FINE: Retrieving read/write JDBC Connection for 5
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService backWritable
      FINE: Releasing read/write JDBC Connection for 5
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 42(true) Incremental sync finished
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: Sync executed in 134 ms, 1 OX calls took 115 ms.
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.servlet.EASServlet doPost
      FINE: HTTP POST command:Sync, user:duffy, deviceId:IMEI355216034074420, deviceType:NokiaE521
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.delegate.SyncDelegate handleRequest
      FINE: Ignoring DeletesAsMoves
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService getReadOnly
      FINE: Retrieving read only JDBC Connection for 5
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService backReadOnly
      FINE: Releasing read only JDBC Connection for 5
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 43(true) Starting incremental sync, resolution=USE_SERVER_DELETE_OVER_CHANGE, timestamp=1257812576623
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.contenttypes.util.AbstractTra nsferHandler readStandardFolderContent
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Read all tasks in folder 43
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.ox_json.impl.OXJSONAccessImpl doGet
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 GET http://localhost/ajax/tasks
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.impl.DataObjectStorag e put
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 Storing in DB cache 'F43' for 1257812806935, keeping 1257812576623, removing older than 1257812806935
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService getWritable
      FINE: Retrieving read/write JDBC Connection for 5
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.database.ox.OXDBService backWritable
      FINE: Releasing read/write JDBC Connection for 5
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.session.sync.IncrementalConte ntSyncer syncChangesWithServer
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420 43(true) Incremental sync finished
      Nov 10, 2009 12:26:46 AM com.openexchange.usm.eas.servlet.EASServlet writeResponse
      FINE: 5:7:duffy@acme-corp.com:EAS:IMEI355216034074420: Sync executed in 26 ms, 1 OX calls took 19 ms.

      Comment

      • #4
        Thanks for reporting, we'll analyze the log file.

        Comment

        • #5
          Nokia E52 problems

          Hi Martin,

          That sounds great, I'll be here all day if you need me to test something with
          the phones or if you need output from more log files.

          /Troels

          Comment

          • #6
            Nokia E52 problems

            Just a little background info in case its needed.

            GUI Version: 6.12.0 Rev4
            Server Version: 6.12.0-Rev4

            #java -version
            java version "1.5.0_17"
            Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_17-b04)
            Java HotSpot(TM) Client VM (build 1.5.0_17-b04, mixed mode, sharing)

            #dpkg -l | grep open-xchange
            ii open-xchange 6.12.0.0-6 Open-Xchange server scripts and configuratio
            ii open-xchange-activation 1.1.1-12 Bundled version of the Java Activation Frame
            ii open-xchange-admin 6.12.0.0-6 Open Xchange Admin Daemon containing command
            ii open-xchange-admin-client 6.12.0.0-6 The Open Xchange Admin Daemon RMI client lib
            ii open-xchange-admin-doc 6.12.0.0-6 Documentation for the Open Xchange RMI clien
            ii open-xchange-admin-lib 6.12.0.0-6 The Open Xchange Admin Daemon Bundle client
            ii open-xchange-admin-plugin-hosting 6.12.0.0-5 Open Xchange Admin Hosting Plugin
            ii open-xchange-admin-plugin-hosting-client 6.12.0.0-5 The Open Xchange Admin Hosting RMI client li
            ii open-xchange-admin-plugin-hosting-doc 6.12.0.0-5 Documentation for the Open Xchange RMI clien
            ii open-xchange-admin-plugin-hosting-lib 6.12.0.0-5 The Open Xchange Admin Hosting Bundle client
            ii open-xchange-authentication-database 6.12.0.0-5 The Open-Xchange Database Authentication
            ii open-xchange-cache 6.12.0.0-5 The Open-Xchange Server Caching Bundle
            ii open-xchange-calendar 6.12.0.0-5 Calendar Module
            ii open-xchange-charset 6.12.0.0-5 charset bundle
            ii open-xchange-common 6.12.0.0-5 jar files and OSGi bundles commonly used by
            ii open-xchange-configjump-generic 6.12.0.0-5 The Open-Xchange generic ConfigJump
            ii open-xchange-configjump-generic-gui 6.12.0.0-5 The Open-Xchange generic ConfigJump GUI comp
            ii open-xchange-configread 6.12.0.0-5 The Open-Xchange Server Config Bundle
            ii open-xchange-contactcollector 6.12.0.0-5 The contact collector collects eMail address
            ii open-xchange-control 6.12.0.0-5 The Open-Xchange Server Control Bundle
            ii open-xchange-conversion 6.12.0.0-5 The Open-Xchange Conversion Bundle
            ii open-xchange-conversion-engine 6.12.0.0-5 The Open-Xchange Conversion Engine Bundle
            ii open-xchange-conversion-servlet 6.12.0.0-5 The Open-Xchange Conversion Servlet
            ii open-xchange-crypto 6.12.0.0-5 Provides cryptography services to bundles in
            ii open-xchange-data-conversion-ical4j 6.12.0.0-5 The Open-Xchange data conversion iCal4j impl
            ii open-xchange-dataretention 6.12.0.0-5 The Open-Xchange Server Data Retention Bundl
            ii open-xchange-dataretention-csv 6.12.0.0-5 The Open-Xchange Data Retention CSV Bundle
            ii open-xchange-easylogin 6.12.0.0-5 Open-Xchange Easylogin
            ii open-xchange-genconf 6.12.0.0-5 The Open-Xchange Server Generic Configuratio
            ii open-xchange-genconf-mysql 6.12.0.0-5 Stores a set of generic options in the mysql
            ii open-xchange-global 6.12.0.0-5 global bundle
            ii open-xchange-group-managerequest 6.12.0.0-5 The Open-Xchange Server Group Management Req
            ii open-xchange-gui 6.12.0.0-5 Package containing the AJAX gui
            ii open-xchange-gui-lang-community-da-dk 6.12.0.0-6 Package containing translation for da_DK
            ii open-xchange-help-usm-eas 6.12.0.0-3 Open-Xchange OXTender for Business Mobility
            ii open-xchange-i18n 6.12.0.0-5 The Open-Xchange i18n Bundle
            ii open-xchange-imap 6.12.0.0-5 The Open-Xchange Server IMAP Bundle
            ii open-xchange-jcharset 1.3.0-50 jcharset bundle
            ii open-xchange-lang 6.12.0.0-5 Package containing i18n helper functions
            ii open-xchange-lang-community-da-dk 6.12.0.0-5 Package containing translation for da_DK
            ii open-xchange-mailfilter 6.12.0.0-5 Open Xchange Mailfilter Plugin
            ii open-xchange-management 6.12.0.0-5 The Open-Xchange Management Bundle
            ii open-xchange-monitoring 6.12.0.0-5 The Open-Xchange Monitoring Bundle
            ii open-xchange-online-help-de 6.12.0.0-4 Package containing german OX online help
            ii open-xchange-online-help-en 6.12.0.0-4 Package containing english OX online help
            ii open-xchange-online-help-fr 6.12.0.0-4 Package containing french OX online help
            ii open-xchange-passwordchange-database 6.12.0.0-5 The Open-Xchange Password Change Database Bu
            ii open-xchange-passwordchange-servlet 6.12.0.0-5 The Open-Xchange Password Change Servlet
            ii open-xchange-pop3 6.12.0.0-5 The Open-Xchange Server POP3 Bundle
            ii open-xchange-publish 6.12.0.0-5 Interfaces defining the OX publication API
            ii open-xchange-publish-basic 6.12.0.0-5 Basic OSGi based implementation of the publi
            ii open-xchange-publish-infostore-online 6.12.0.0-5 Publishes a single infostore document extern
            ii open-xchange-publish-json 6.12.0.0-5 HTTP-API Interface implementation for public
            ii open-xchange-publish-microformats 6.12.0.0-5 Publishes a set of objects in OXMF externall
            ii open-xchange-push-udp 6.12.0.0-5 The Open-Xchange Server Push UDP Bundle
            ii open-xchange-resource-managerequest 6.12.0.0-5 The Open-Xchange Server Resource Manage Requ
            ii open-xchange-server 6.12.0.0-6 The Open-Xchange Server Bundle
            ii open-xchange-sessiond 6.12.0.0-5 The Open-Xchange Server Session Daemon
            ii open-xchange-settings-extensions 6.12.0.0-5 The Open-Xchange Settings Extensions
            ii open-xchange-smtp 6.12.0.0-5 The Open-Xchange Server SMTP Bundle
            ii open-xchange-spamhandler-default 6.12.0.0-5 The Open-Xchange Default Spam Handler
            ii open-xchange-sql 6.12.0.0-5 SQL Builder API
            ii open-xchange-subscribe 6.12.0.0-5 Basic OSGi based implementation of the subsc
            ii open-xchange-subscribe-crawler 6.12.0.0-5 Subscribe Crawler feeds
            ii open-xchange-subscribe-json 6.12.0.0-5 HTTP-API Interface implementation for subscr
            ii open-xchange-subscribe-microformats 6.12.0.0-5 Subscribe Microformat feeds
            ii open-xchange-templating 6.12.0.0-5 Provides access to the templating subsystem
            ii open-xchange-timer 6.12.0.0-5 The Open-Xchange Timer Bundle
            ii open-xchange-unifiedinbox 6.12.0.0-5 The Open-Xchange Server Unified INBOX Bundle
            ii open-xchange-usm 6.12.0.0-7 The Open-Xchange Server USM Bundle
            ii open-xchange-xerces-sun 6.12.0.0-5 Xerces Compat for Sun Java
            ii open-xchange-xml 6.12.0.0-5 XML Services

            #sudo /opt/open-xchange/sbin/listbundles
            bundlename: org.eclipse.osgi status: ACTIVE
            bundlename: com.openexchange.authentication.database status: ACTIVE
            bundlename: com.openexchange.caching status: ACTIVE
            bundlename: com.openexchange.calendar status: ACTIVE
            bundlename: com.openexchange.charset status: ACTIVE
            bundlename: com.openexchange.common status: ACTIVE
            bundlename: com.openexchange.configjump.generic status: ACTIVE
            bundlename: com.openexchange.configread status: ACTIVE
            bundlename: com.openexchange.contactcollector status: ACTIVE
            bundlename: com.openexchange.control status: ACTIVE
            bundlename: com.openexchange.conversion.engine status: ACTIVE
            bundlename: com.openexchange.conversion status: ACTIVE
            bundlename: com.openexchange.conversion.servlet status: ACTIVE
            bundlename: com.openexchange.crypto status: ACTIVE
            bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
            bundlename: com.openexchange.dataretention.csv status: ACTIVE
            bundlename: com.openexchange.dataretention status: ACTIVE
            bundlename: com.openexchange.datatypes.genericonf status: ACTIVE
            bundlename: com.openexchange.datatypes.genericonf.storage status: ACTIVE
            bundlename: com.openexchange.easylogin status: ACTIVE
            bundlename: com.openexchange.global status: ACTIVE
            bundlename: com.openexchange.group.managerequest status: ACTIVE
            bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
            bundlename: com.openexchange.i18n status: ACTIVE
            bundlename: com.openexchange.imap status: ACTIVE
            bundlename: com.openexchange.mail.filter status: ACTIVE
            bundlename: com.openexchange.management status: ACTIVE
            bundlename: com.openexchange.monitoring status: ACTIVE
            bundlename: com.openexchange.passwordchange.database status: ACTIVE
            bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
            bundlename: com.openexchange.pop3 status: ACTIVE
            bundlename: com.openexchange.publish.basic status: ACTIVE
            bundlename: com.openexchange.publish status: ACTIVE
            bundlename: com.openexchange.publish.json status: ACTIVE
            bundlename: com.openexchange.publish.microformats status: ACTIVE
            bundlename: com.openexchange.publish.online.infostore status: ACTIVE
            bundlename: com.openexchange.push.udp status: ACTIVE
            bundlename: com.openexchange.resource.managerequest status: ACTIVE
            bundlename: com.openexchange.server status: ACTIVE
            bundlename: com.openexchange.sessiond status: ACTIVE
            bundlename: com.openexchange.smtp status: ACTIVE
            bundlename: com.openexchange.spamhandler.default status: ACTIVE
            bundlename: com.openexchange.sql status: ACTIVE
            bundlename: com.openexchange.subscribe.crawler status: ACTIVE
            bundlename: com.openexchange.subscribe status: ACTIVE
            bundlename: com.openexchange.subscribe.json status: ACTIVE
            bundlename: com.openexchange.subscribe.microformats status: ACTIVE
            bundlename: com.openexchange.templating status: ACTIVE
            bundlename: com.openexchange.timer status: ACTIVE
            bundlename: com.openexchange.unifiedinbox status: ACTIVE
            bundlename: com.openexchange.usm status: ACTIVE
            bundlename: com.openexchange.usm.api status: ACTIVE
            bundlename: com.openexchange.usm.configuration status: ACTIVE
            bundlename: com.openexchange.usm.configuration.impl status: ACTIVE
            bundlename: com.openexchange.usm.configuration.ox status: ACTIVE
            bundlename: com.openexchange.usm.contenttypes.calendar status: ACTIVE
            bundlename: com.openexchange.usm.contenttypes.contacts status: ACTIVE
            bundlename: com.openexchange.usm.contenttypes.folder status: ACTIVE
            bundlename: com.openexchange.usm.contenttypes.mail status: ACTIVE
            bundlename: com.openexchange.usm.contenttypes.manager status: ACTIVE
            bundlename: com.openexchange.usm.contenttypes.tasks status: ACTIVE
            bundlename: com.openexchange.usm.contenttypes.tasks.calendar.c ommons status: ACTIVE
            bundlename: com.openexchange.usm.contenttypes.util status: ACTIVE
            bundlename: com.openexchange.usm.database.ox status: ACTIVE
            bundlename: com.openexchange.usm.eas status: ACTIVE
            bundlename: com.openexchange.usm.journal status: ACTIVE
            bundlename: com.openexchange.usm.journal.impl status: ACTIVE
            bundlename: com.openexchange.usm.mapping status: ACTIVE
            bundlename: com.openexchange.usm.ox_event status: ACTIVE
            bundlename: com.openexchange.usm.ox_event.impl status: ACTIVE
            bundlename: com.openexchange.usm.ox_json status: ACTIVE
            bundlename: com.openexchange.usm.ox_json.impl status: ACTIVE
            bundlename: com.openexchange.usm.session.dataobject status: ACTIVE
            bundlename: com.openexchange.usm.session.impl status: ACTIVE
            bundlename: com.openexchange.usm.util status: ACTIVE
            bundlename: com.openexchange.xerces.sun status: ACTIVE
            bundlename: com.openexchange.xml status: ACTIVE
            bundlename: javax.activation status: ACTIVE
            bundlename: javax.servlet status: ACTIVE
            bundlename: net.freeutils.jcharset status: ACTIVE
            bundlename: org.apache.commons.cli status: ACTIVE
            bundlename: org.apache.commons.lang status: ACTIVE
            bundlename: org.apache.commons.logging status: ACTIVE
            bundlename: org.eclipse.equinox.ds status: ACTIVE
            bundlename: org.eclipse.equinox.event status: ACTIVE
            bundlename: org.eclipse.equinox.util status: ACTIVE
            bundlename: org.eclipse.osgi.services status: ACTIVE


            Output from *#0000# on Nokia E52 phone.
            Software version
            021.013
            Software version date
            03-jul-2009
            Custom version
            021.013.221.01
            Custom version date
            20-jul-2009
            Language set
            03.01
            Model
            E52-1
            Type
            RM-469
            Latest update
            Not updated

            Mail for exchange version
            2.0.5
            Last edited by Guest; 11-10-2009, 11:29 AM.

            Comment

            • #7
              Okay this seems to be device specific. We have a E51 and it works great. The log file does not show any issues. According to the Nokia website, there is a 2.9.158 Version of Mail For Exchange available. Could you try to get this one running on your phone?

              Nokia and HMD phones support
              http://europe.nokia.com/get-support-and-software/download-software/mail-for-exchange/compatibility-and-download
              Want to check your warranty? Or do you have a question about your order? Browse our FAQs or contact our support team.

              (you have to scroll down a lot...)

              Thanks a lot!

              Comment

              • #8
                Nokia E52 sync problems

                Hello again,

                Here is what I found out about the sync issue. There is no mail for exchange client available from Nokia, other than the one pre installed on the phone "Email 2.0.5" and there is a bug in this.

                I have tried upgrading my way out of trouble, but even with software version 022.009 from the 14. october email sync just doesn't work, there is however a way to get around this. Datawiz the company thats behinde roadsync for Symbian has a client available for Nokia E52 that works!!. I know this is not a real solution but since customers are impatient, this is what we are going for, for now anyway.

                Does anybody have a contact with Nokias mail for exchange development department, so that we can tell them about this bug.

                Comment

                • #9
                  Hello TEN,

                  we use Nokia E52 in our company, too. And for my Nokia E52 I activated EAS, too. And sometimes the client is loading mails and then it is blank. I tried to find out the soultion (HTML and / or plain-text mails, but could not reproduce it. So I guess this is a Nokia issue.

                  Comment

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