Error 405 after Login w/ 6.14

[Garry]

I just did a 6.14 upgrade on a test VM ... nice new theme, but I get an error 405 after login:

"HTTP put method is not supported by this URL"

The system was working fine with the 6.12 Rev 7 release ...

Apart from the above error, I can't see any other problems ... also, there are no hints/errors in the open-xchange.log file ...

Any idea?

Edit: Message is caused by the Infostore, going there results in the same error ...

Edit 2: Editing personal user data doesn't work correctly anymore, it displays an empty form (with all the fields present, but no content), and error 404 ...

[Martin Heiland]

Hi,

please post the list of installed packages and the entry at the apache access log regarding the 405 error. Thanks!

[Garry]

S | Catalog   | Type    | Name                                     | Version        | Arch
--+-----------+---------+------------------------------------------+----------------+-------
i | OXUPDATES | package | open-xchange                             | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-activation                  | 1.1.1-16_16.1  | noarch
i | OXUPDATES | package | open-xchange-admin                       | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-admin-client                | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-admin-doc                   | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-admin-lib                   | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-admin-plugin-hosting        | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-admin-plugin-hosting-client | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-admin-plugin-hosting-doc    | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-admin-plugin-hosting-lib    | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-authentication-imap         | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-cache                       | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-calendar                    | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-charset                     | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-common                      | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-configjump-generic          | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-configread                  | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-contactcollector            | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-control                     | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-conversion                  | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-conversion-engine           | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-conversion-servlet          | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-crypto                      | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-data-conversion-ical4j      | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-dataretention               | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-genconf                     | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-genconf-mysql               | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-global                      | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-group-managerequest         | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-gui                         | 6.14.0.0-5_5.1 | noarch
i |           | package | open-xchange-help-usm-eas                | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-i18n                        | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-imap                        | 6.14.0.0-5_5.1 | noarch
i |           | package | open-xchange-jcharset                    | 1.3.0-46_46.1  | noarch
i | OXUPDATES | package | open-xchange-mailfilter                  | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-management                  | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-monitoring                  | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-online-help-de              | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-online-help-en              | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-online-help-fr              | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-passwordchange-database     | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-passwordchange-servlet      | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-publish                     | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-publish-basic               | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-push-udp                    | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-resource-managerequest      | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-server                      | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-sessiond                    | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-settings-extensions         | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-smtp                        | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-spamhandler-default         | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-sql                         | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-subscribe                   | 6.14.0.0-5_5.1 | noarch
i | OXUPDATES | package | open-xchange-threadpool                  | 6.14.0.0-5_5.1 | noarch
i |           | package | open-xchange-usm                         | 6.14.0.0-3_3.1 | noarch
i | OXUPDATES | package | open-xchange-xml                         | 6.14.0.0-5_5.1 | noarch

Error is caused here:
x.x.x.x - - [01/Dec/2009:05:46:46 +0100] "PUT /ajax/user?session=233bbbd15f894bb08fee639aa71ef311&acti on=list&columns=524,500,555,614 HTTP/1.1" 405 258 "https://X.X.X.X/ox6/ox.html" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5"

Same ajax-script is also called in the user-info page ...

Checking with the not-yet-updated system, that one calls ajax/multiple instead ... so it looks like either the script was renamed, or split up ... but that didn't make it into the distribution package (SLES10 btw)

[Martin Heiland]

Hi,

some packages seem to be missing, please check this

http://www.open-xchange.com/wiki/index.php?title=UpdatingOXPackages

and the list of required packages on a new installation:

http://www.open-xchange.com/wiki/index.php?title=Open-Xchange_Installation_Guide_for_SLES10#Updating_repositories_and_install_packages

Greetings

[Carsten Hoeger]

That's a bug. The package open-xchange-user-json is missing in the package dependencies. Just install that package and the error should be gone.

[Garry]

I did notice there's some 10-15 packages on that list that weren't on the system ... all of which not needed for 6.12 obviously, as I didn't seem to have any problems ...

After identifying the packages and installing them, the system seems to be running fine now ... Tnx!