Error message - The e-mail module is not available

[StealthBit]

Hi. Have just easily installed OX, provisioned a new context and user and logged into the system.
But any attempts to access e-mail (clicked on e-mail in the row of icons at the top of the side pane), produces this message:

"The e-mail module is not available.
Unable to establish a connection to the E-Mail server. Possible reasons: the mail server is (temporarily) down or there are network connection problems. To prevent further errors the module has been disabled. Please contact your administrator."

The context is provisioned with "--access-combination-name=all"

The user is provisioned as "/opt/open-xchange/sbin/createuser -c 1 -A admin -P password -u test -d "Test User" -g Test -s User -p password -e test-user@comcast.net --imaplogin test-user --imapserver 127.0.0.1 --smtpserver smtp.comcast.net"

The essential settings in mail.properties are:
com.openexchange.mail.loginSource=mail
com.openexchange.mail.passwordSource=session
com.openexchange.mail.mailServerSource=session
com.openexchange.mail.transportServerSource=sessio n
com.openexchange.mail.masterPassword=password
com.openexchange.mail.mailServer=imap://127.0.0.1:143
com.openexchange.mail.transportServer=smtp://smtp.comcast.net:25
com.openexchange.mail.defaultMailProvider=imap

The imap server being used is Dovecot 1.2.6 and there are no problems accessing it by telnet.

Running:
Open-Xchange Server
GUI Version: 6.14.0 Rev6
Server Version: 6.14.0-Rev6

Linux OpenSuse 11.2

Please assist.

Thank you

[Martin Heiland]

Hi,

is the password for the OX account equal to the comcast mail account? Could it be that you have specified an incorrect IMAP Server (127.0.0.1)? Please post the details from the log file, there should be some stacktraces when logging in.

Greetings