ox.io Login impossible - Error 503

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  • christoph-ukk
    Junior Member
    • Dec 2009
    • 14

    #1

    ox.io Login impossible - Error 503

    Since some hours I get an Error 503 when trying to login.
    Code:
    Service Temporarily Unavailable
    
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
    Apache/2.2.9 (Debian) PHP/5.2.6-1+lenny9 with Suhosin-Patch mod_ssl/2.2.9 OpenSSL/0.9.8g Phusion_Passenger/2.2.7 Server at www.ox.io Port 443
    Is it real maintenance or some bigger problem (perhaps unknown by the administration)? I would like to test some more before upgrading from 6.16 to 6.18.

    Thanks for response.
  • Martin Heiland
    Open-Xchange Quality Assurance
    • Feb 2007
    • 3695

    #2
    We're going to check this. Thanks!

    //edit: fixed!
    Last edited by Martin Heiland; 11-02-2010, 03:18 PM.

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    • christoph-ukk
      Junior Member
      • Dec 2009
      • 14

      #3
      Works again. Thanks for your fast reaction.

      Comment

      • christoph-ukk
        Junior Member
        • Dec 2009
        • 14

        #4
        Once again I m not able to login.
        LGI-0006 Category=1 Message=Invalid credentials. exceptionID=471871456-4625

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        • Martin Heiland
          Open-Xchange Quality Assurance
          • Feb 2007
          • 3695

          #5
          We're just upgrading the machine, please stand by.

          Perhaps you're just using a wrong user/password combination like the error message says?
          Last edited by Martin Heiland; 11-15-2010, 03:20 PM.

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          • holgi
            Junior Member
            • Feb 2008
            • 6

            #6
            i have in the logs:
            Caused by: javax.mail.AuthenticationFailedException: Login failed: authentication failure

            so username or password is wrong. Please also check if there are unwanted spaces after name/password.

            Comment

            • christoph-ukk
              Junior Member
              • Dec 2009
              • 14

              #7
              Sorry my fault. Because of the "password change bug" in 6.18.1rev6 I tried to change my password in ox.io 6.18.1rev5 and it worked there. But I forgot to change my Password-DB in Firefox and external.
              Now I m loged in. Thx.

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