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  1. #1
    eltorio Guest

    Default Other registerserver problem

    I tried to install OX6 on openSuSE 11 as explained in wiki but it fails in registerserver with a strange error !
    Code:
    server could not be registered:
    Server response:
     OXUtil_V2
    this is what I did
    Code:
    #/opt/open-xchange/sbin/initconfigdb --configdb-pass=DBxxxx -a
    initializing configdb from scratch... done
    
    #/opt/open-xchange/sbin/oxinstaller --servername=oxserver --configdb-pass=DBxxxx --master-pass=ADMINxxxx --ajp-bind-port=192.168.2.7 --imapserver=192.168.2.8 --smtpserver=192.168.2.8 --ip-of-oxcluster=192.168.2.7
    setting up groupware configuration /opt/open-xchange/etc/groupware
    ..................................................
    groupware daemon must now be restarted if already running
    setting up admin daemon configuration /opt/open-xchange/etc/admindaemon
    ......................
    *** RMI authentication is enabled
    using oxadminmaster as master account
    admin daemon must now be restarted if already running
    
    #/etc/init.d/open-xchange-admin start
    Starting open-xchange-admin daemon                                    done
    
    #/opt/open-xchange/sbin/registerserver -n oxserver -A oxadminmaster -P ADMINxxxx
    server could not be registered:
    Server response:
     OXUtil_V2
    /var/log/open-xchange/open-xchange-admin-console.log is empty and there is no other log files in /var/log/open-xchange

    also daemon is running and listen on ports tcp/48807 tcp/1099 udp/25685 and udp/6780

    Does anyone can help me?

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    please post the output of
    Code:
    java -version
    thanks!

  3. #3
    eltorio Guest

    Default

    Code:
    #java -version
    java version "1.6.0_14"
    Java(TM) SE Runtime Environment (build 1.6.0_14-b08)
    Java HotSpot(TM) 64-Bit Server VM (build 14.0-b16, mixed mode)
    I also tried with the one provided by suse (forcing in oxfunctions.sh)
    Code:
    #/usr/bin/java -version
    java version "1.6.0_0"
    IcedTea6 1.4 (suse-24.4-x86_64) Runtime Environment (build 1.6.0_0-b14)
    OpenJDK 64-Bit Server VM (build 14.0-b08, mixed mode)

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    okay - please continue to use SUN Java, openjdk is not supported by Open-Xchange. I assume you tried to launch the admindaemon while SUN Java is the default and it failed to start up. Is there anything at this server which might cause memory problems? For example low memory, virtualized server - or even binary executing problems like a not fully x86/x64 compatible CPU? If the admindaemon itself starts, its very very strange why it does not write anything to a log file or even to the console if a problem occurs. Could you doublecheck if there is no output to any of the logfiles at /var/log/open-xchange? Maybe the open-xchange-log4j package is installed which will redirect the logging to syslogd?
    Last edited by Martin Heiland; 07-31-2009 at 10:41 PM.

  5. #5
    eltorio Guest

    Default

    0/ server
    Server is a bi Xeon E5410 (CoreQuad Xeon x86_64) with 6Gb RAM running native openSuSE 11.0
    1/ memory
    free reports 6Gb ram with 108Mb free 90% of ram is used by cache/buffers
    8Gb swap with 7326Mb free
    I rebooted so there is nothing in cache so 4,7Gb free
    2/JVM
    the jvm is the sun one
    Code:
    abalone:~ # ps -ef | grep xchange
    root     18388     1  1 10:39 pts/0    00:00:03 /jdks/jdk1.6.0_14/bin/java -Xms100m -Xmx100m -XX:+UseConcMarkSweepGC -XX:NewSize=50m -XX:MaxNewSize=50m -XX:SurvivorRatio=6 -Dopenexchange.propdir=/opt/open-xchange/etc/admindaemon -Dopenexchange.propdir2=/opt/open-xchange/etc/common -Dconfigdir=/opt/open-xchange/etc/admindaemon -Djava.util.logging.config.file=/opt/open-xchange/etc/admindaemon/file-logging.properties -Duser.timezone=GMT -Dlibdir=/opt/open-xchange/bundles/com.openexchange.common/lib -jar /opt/open-xchange/bundles/org.eclipse.osgi_3.3.0.v20070530.jar -configuration file:/opt/open-xchange/etc/admindaemon/osgi/
    3/ log files
    you're right, I removed the open-xchange-log4j package and now I have a log file,
    Code:
    abalone:~ # ls -l /var/log/open-xchange/
    total 16
    -rw------- 1 root root     0 Aug  2 10:46 open-xchange-admin-console.log
    -rw------- 1 root root     0 Aug  2 10:39 open-xchange-admin-console.log.old
    -rw------- 1 root root 12652 Aug  2 10:46 open-xchange-admin.log.0
    -rw------- 1 root root     0 Aug  2 10:46 open-xchange-admin.log.0.lck
    wich is doesn't help me a lot I inspected the log after restarting the admindaemon, checking that the process is effectively restarted and retrying to register the server.

    the only "WARNING" I see in /var/log/open-xchange/open-xchange-admin.log.0 are
    Code:
    (...)
    WARNING: Overwriting property .level from file '/opt/open-xchange/etc/admindaemon/file-logging.properties' with property from file '/opt/open-xchange/etc/admindaemon/logging.properties', overwriting value 'INFO' with value 'SEVERE'.
    Aug 2, 2009 8:46:10 AM com.openexchange.config.internal.ConfigurationImpl processPropertiesFile
    WARNING: Overwriting property handlers from file '/opt/open-xchange/etc/admindaemon/file-logging.properties' with property from file '/opt/open-xchange/etc/admindaemon/logging.properties', overwriting value 'java.util.logging.FileHandler' with value 'java.util.logging.ConsoleHandler'.
    Aug 2, 2009 8:46:10 AM com.openexchange.config.internal.ConfigurationImpl processPropertiesFile
    WARNING: Overwriting property org.apache.level from file '/opt/open-xchange/etc/admindaemon/file-logging.properties' with property from file '/opt/open-xchange/etc/admindaemon/logging.properties', overwriting value 'WARNING' with value 'SEVERE'.
    (...)
    WARNING: Resolving server name to an identifier failed. This is normal until a server has been registered.
    DBP-0019 Category=10 Message=Cannot resolve server id for server oxserver. exceptionID=-750215402-1
            at com.openexchange.database.internal.DBPoolingExceptionFactory.createException(DBPoolingExceptionFactory.java:76)
            at com.openexchange.database.internal.DBPoolingExceptionFactory.createException(DBPoolingExceptionFactory.java:62)
            at com.openexchange.exceptions.Exceptions.create(Exceptions.java:139)
    (...)
    no error and apparently admindaemon running correctly
    Code:
    Aug 2, 2009 8:46:10 AM com.openexchange.admin.osgi.Activator start
    INFO: Admindaemon successfully started.
    The same error is still here!

    Thanks a lot for your help
    Last edited by eltorio; 08-02-2009 at 12:19 PM.

  6. #6
    deadmalc Guest

    Default package upgrade

    I'm fairly sure this is a problem with the current release of open-xchange.
    There was an update about a week ago and this has broken the registration portion :-(

    Look at the admin logs, should get something like this....

    Caused by: java.lang.ClassNotFoundException: com.openexchange.admin.rmi.OXUserInterface (no security manager: RMI class loader disabled)
    at sun.rmi.server.LoaderHandler.loadProxyClass(Loader Handler.java:552)
    at java.rmi.server.RMIClassLoader$2.loadProxyClass(RM IClassLoader.java:646)
    at java.rmi.server.RMIClassLoader.loadProxyClass(RMIC lassLoader.java:311)
    at sun.rmi.server.MarshalInputStream.resolveProxyClas s(MarshalInputStream.java:255)
    at java.io.ObjectInputStream.readProxyDesc(ObjectInpu tStream.java:1548)
    at java.io.ObjectInputStream.readClassDesc(ObjectInpu tStream.java:1510)
    at java.io.ObjectInputStream.readOrdinaryObject(Objec tInputStream.java:1749)
    at java.io.ObjectInputStream.readObject0(ObjectInputS tream.java:1346)
    at java.io.ObjectInputStream.readObject(ObjectInputSt ream.java:368)
    ... 12 more
    Last edited by deadmalc; 08-03-2009 at 08:48 PM.

  7. #7
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Thanks for the information, those errors usually occur if not all required packages are installed or outdated. Could you please post the output of installed packages and their version (rpm -qa | grep xchange on SUSE iirc).

    Thanks

  8. #8
    deadmalc Guest

    Default packages

    This is on centos 5.3, from the repo
    http://software.open-xchange.com/OX6/stable/RHEL5/

    This was working fine about a week ago, then there was an update.
    When I reinstalled from scratch again for further testing the problem above occurred

    Cheers,

    open-xchange-admin-plugin-hosting-client-6.10.0.0-6_6.1
    open-xchange-cache-6.10.0.0-6_6.1
    open-xchange-server-6.10.0.0-6_6.1
    open-xchange-calendar-6.10.0.0-6_6.1
    open-xchange-templating-6.10.0.0-6_6.1
    open-xchange-group-managerequest-6.10.0.0-6_6.1
    open-xchange-passwordchange-database-6.10.0.0-6_6.1
    open-xchange-admin-plugin-hosting-6.10.0.0-6_6.1
    open-xchange-publish-microformats-6.10.0.0-6_6.1
    open-xchange-global-6.10.0.0-6_6.1
    open-xchange-timer-6.10.0.0-6_6.1
    open-xchange-sql-6.10.0.0-6_6.1
    open-xchange-conversion-servlet-6.10.0.0-6_6.1
    open-xchange-subscribe-crawler-6.10.0.0-6_6.1
    open-xchange-settings-extensions-6.10.0.0-6_6.1
    open-xchange-dataretention-csv-6.10.0.0-6_6.1
    open-xchange-publish-infostore-online-6.10.0.0-6_6.1
    open-xchange-jcharset-1.3.0-44_44.1
    open-xchange-common-6.10.0.0-6_6.1
    open-xchange-publish-6.10.0.0-6_6.1
    open-xchange-xerces-sun-6.10.0.0-6_6.1
    open-xchange-conversion-engine-6.10.0.0-6_6.1
    open-xchange-genconf-mysql-6.10.0.0-6_6.1
    open-xchange-smtp-6.10.0.0-6_6.1
    open-xchange-unifiedinbox-6.10.0.0-6_6.1
    open-xchange-sessiond-6.10.0.0-6_6.1
    open-xchange-subscribe-6.10.0.0-6_6.1
    open-xchange-admin-6.10.0.0-6_6.1
    open-xchange-online-help-fr-6.10.0.0-6_6.1
    open-xchange-pop3-6.10.0.0-6_6.1
    open-xchange-mailfilter-6.10.0.0-6_6.1
    open-xchange-subscribe-xing-6.10.0.0-6_6.1
    open-xchange-online-help-de-6.10.0.0-6_6.1
    open-xchange-easylogin-6.10.0.0-5_5.1
    open-xchange-authentication-ldap-6.10.0.0-6_6.1
    open-xchange-gui-6.10.0.0-6_6.1
    open-xchange-activation-1.1.1-6_6.1
    open-xchange-genconf-6.10.0.0-6_6.1
    open-xchange-monitoring-6.10.0.0-6_6.1
    open-xchange-xml-6.10.0.0-6_6.1
    open-xchange-admin-lib-6.10.0.0-6_6.1
    open-xchange-admin-plugin-hosting-lib-6.10.0.0-6_6.1
    open-xchange-push-udp-6.10.0.0-6_6.1
    open-xchange-spamhandler-default-6.10.0.0-6_6.1
    open-xchange-crypto-6.10.0.0-6_6.1
    open-xchange-6.10.0.0-6_6.1
    open-xchange-passwordchange-servlet-6.10.0.0-6_6.1
    open-xchange-subscribe-json-6.10.0.0-6_6.1
    open-xchange-subscribe-linkedin-6.10.0.0-6_7.1
    open-xchange-data-conversion-ical4j-6.10.0.0-6_6.1
    open-xchange-resource-managerequest-6.10.0.0-6_6.1
    open-xchange-control-6.10.0.0-6_6.1
    open-xchange-online-help-en-6.10.0.0-6_6.1
    open-xchange-admin-doc-6.10.0.0-6_6.1
    open-xchange-configread-6.10.0.0-6_6.1
    open-xchange-conversion-6.10.0.0-6_6.1
    open-xchange-publish-basic-6.10.0.0-6_6.1
    open-xchange-contactcollector-6.10.0.0-6_6.1
    open-xchange-charset-6.10.0.0-6_6.1
    open-xchange-configjump-generic-gui-6.10.0.0-6_6.1
    open-xchange-contacts-ldap-6.10.0.0-6_6.1
    open-xchange-publish-json-6.10.0.0-6_8.1
    open-xchange-admin-client-6.10.0.0-6_6.1
    open-xchange-management-6.10.0.0-6_6.1
    open-xchange-dataretention-6.10.0.0-6_6.1
    open-xchange-i18n-6.10.0.0-6_6.1
    open-xchange-admin-plugin-hosting-doc-6.10.0.0-6_6.1
    open-xchange-subscribe-microformats-6.10.0.0-6_6.1
    open-xchange-configjump-generic-6.10.0.0-6_6.1
    open-xchange-imap-6.10.0.0-6_6.1

  9. #9
    eltorio Guest

    Default

    this problem is different than mine, because in my case all the needed classes are in the classpath because there is no "class not found" in logs
    Eltorio

  10. #10
    deadmalc Guest

    Default register

    I was thinking that maybe the problem you are having is the same because the register server failed, and you are missing the logs from that section (when you had log4j installed)
    What happens if you try and re-register the server?

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