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  1. #1

    Default USM Access disabled after update to 6.16

    Hi,

    after the update to Version : 6.16.0 Rev4 ( 2010-03-12 20:10:34 ) I get the error:
    Code:
    Mar 15, 2010 8:14:25 PM com.openexchange.usm.eas.servlet.EASServlet handleRequest
    FINE: chrkon01: USM access disabled for user
    Neither the appropriate command changeuser --access-usm on --access-active-sync on nor the context command changed the behavior, despite the correct result of the commands:
    Code:
    user chrkon01 in context 1 changed
    There were no config file changes, only the yum update command and restarting the groupware and admin-daemon.

    A getaccesscombinationnameforuser gets "all"

    Is it possible to change the value direct in the database? (quick and dirty solution to get it work, until I have more time to debug)
    Which further information do you need?
    Thanks
    Chris

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi Chris,

    have you updated all components to 6.16? Different versions might cause incompatibility with some parameters. What version did you use before?

    Greetings

  3. #3

    Default

    Hi Martin:
    Previously install packages:
    Code:
    Feb 15 14:22:18 Updated: open-xchange-admin-client-6.14.0.0-12_13.1.noarch
    Feb 15 14:22:19 Updated: open-xchange-admin-plugin-hosting-client-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:24 Updated: open-xchange-gui-6.14.0.0-12_13.1.noarch
    Feb 15 14:22:25 Updated: open-xchange-activation-1.1.1-22_23.1.noarch
    Feb 15 14:22:26 Updated: open-xchange-common-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:26 Updated: open-xchange-global-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:27 Updated: open-xchange-configread-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:27 Updated: open-xchange-genconf-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:27 Updated: open-xchange-management-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:27 Updated: open-xchange-threadpool-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:28 Updated: open-xchange-cache-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:28 Updated: open-xchange-publish-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:28 Updated: open-xchange-monitoring-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:28 Updated: open-xchange-conversion-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:28 Updated: open-xchange-xml-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:29 Updated: open-xchange-conversion-engine-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:29 Updated: open-xchange-dataretention-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:29 Updated: open-xchange-server-6.14.0.0-14_15.1.noarch
    Feb 15 14:22:30 Updated: open-xchange-genconf-mysql-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:30 Updated: open-xchange-admin-lib-6.14.0.0-12_13.1.noarch
    Feb 15 14:22:30 Updated: open-xchange-xerces-sun-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:31 Updated: open-xchange-sql-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:31 Updated: open-xchange-publish-basic-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:31 Updated: open-xchange-admin-plugin-hosting-lib-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:31 Updated: open-xchange-user-json-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:31 Updated: open-xchange-authentication-database-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:32 Updated: open-xchange-calendar-6.14.0.0-12_13.1.noarch
    Feb 15 14:22:32 Updated: open-xchange-smtp-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:33 Updated: open-xchange-conversion-servlet-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:33 Updated: open-xchange-contactcollector-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:34 Updated: open-xchange-push-udp-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:34 Updated: open-xchange-spamhandler-default-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:34 Updated: open-xchange-pop3-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:35 Updated: open-xchange-axis2-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:36 Updated: open-xchange-sessiond-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:36 Updated: open-xchange-i18n-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:37 Updated: open-xchange-templating-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:37 Updated: open-xchange-crypto-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:37 Updated: open-xchange-subscribe-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:37 Updated: open-xchange-charset-6.14.0.0-11_12.1.noarch
    Feb 15 14:22:38 Updated: open-xchange-admin-doc-6.14.0.0-12_13.1.noarch
    Feb 15 14:22:39 Updated: open-xchange-jcharset-1.3.0-22_23.1.noarch
    Feb 15 14:22:40 Updated: open-xchange-6.14.0.0-14_15.1.noarch
    Feb 15 14:22:40 Updated: open-xchange-admin-6.14.0.0-12_13.1.noarch
    Feb 15 14:22:41 Updated: open-xchange-admin-plugin-hosting-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:03 Updated: open-xchange-admin-plugin-contextrestore-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:03 Updated: open-xchange-report-client-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:04 Updated: open-xchange-admin-plugin-hosting-doc-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:05 Updated: open-xchange-subscribe-crawler-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:06 Updated: open-xchange-subscribe-json-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:06 Updated: open-xchange-subscribe-microformats-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:06 Updated: open-xchange-publish-microformats-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:09 Updated: open-xchange-admin-soap-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:10 Updated: open-xchange-publish-infostore-online-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:10 Updated: open-xchange-publish-json-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:10 Updated: open-xchange-data-conversion-ical4j-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:10 Updated: open-xchange-group-managerequest-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:11 Updated: open-xchange-imap-6.14.0.0-12_13.1.noarch
    Feb 15 14:23:11 Updated: open-xchange-resource-managerequest-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:11 Updated: open-xchange-passwordchange-servlet-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:11 Updated: open-xchange-settings-extensions-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:12 Updated: open-xchange-unifiedinbox-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:12 Updated: open-xchange-easylogin-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:13 Updated: open-xchange-mailfilter-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:13 Updated: open-xchange-passwordchange-database-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:13 Updated: open-xchange-dataretention-csv-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:13 Updated: open-xchange-control-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:14 Updated: open-xchange-configjump-generic-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:14 Updated: open-xchange-configjump-generic-gui-6.14.0.0-11_12.1.noarch
    Feb 15 14:23:16 Updated: open-xchange-online-help-de-6.14.0.0-10_10.1.noarch
    actually installed packages:

    Code:
    Mar 15 17:36:50 Updated: open-xchange-admin-doc-6.16.0.0-4_6.2.noarch
    Mar 15 17:36:50 Updated: open-xchange-jcharset-1.3.0-23_26.1.noarch
    Mar 15 17:36:51 Updated: open-xchange-activation-1.1.1-23_25.1.noarch
    Mar 15 17:36:52 Updated: open-xchange-common-6.16.0.0-4_7.1.noarch
    Mar 15 17:36:52 Updated: open-xchange-global-6.16.0.0-4_7.1.noarch
    Mar 15 17:36:53 Updated: open-xchange-configread-6.16.0.0-4_6.1.noarch
    Mar 15 17:36:53 Updated: open-xchange-genconf-6.16.0.0-4_5.1.noarch
    Mar 15 17:36:53 Updated: open-xchange-management-6.16.0.0-4_5.1.noarch
    Mar 15 17:36:53 Updated: open-xchange-threadpool-6.16.0.0-4_6.1.noarch
    Mar 15 17:36:54 Updated: open-xchange-cache-6.16.0.0-4_7.1.noarch
    Mar 15 17:36:54 Updated: open-xchange-publish-6.16.0.0-4_5.1.noarch
    Mar 15 17:36:54 Updated: open-xchange-monitoring-6.16.0.0-4_5.1.noarch
    Mar 15 17:36:54 Updated: open-xchange-conversion-6.16.0.0-4_6.1.noarch
    Mar 15 17:36:54 Updated: open-xchange-xml-6.16.0.0-4_6.1.noarch
    Mar 15 17:36:57 Updated: open-xchange-sql-6.16.0.0-4_5.1.noarch
    Mar 15 17:36:57 Updated: open-xchange-conversion-engine-6.16.0.0-4_6.1.noarch
    Mar 15 17:36:57 Updated: open-xchange-dataretention-6.16.0.0-4_6.1.noarch
    Mar 15 17:36:57 Updated: open-xchange-xerces-sun-6.16.0.0-4_4.1.noarch
    Mar 15 17:36:58 Updated: open-xchange-sessiond-6.16.0.0-4_6.1.noarch
    Mar 15 17:36:58 Updated: open-xchange-i18n-6.16.0.0-4_6.1.noarch
    Mar 15 17:36:58 Updated: open-xchange-templating-6.16.0.0-4_4.2.noarch
    Mar 15 17:36:59 Updated: open-xchange-crypto-6.16.0.0-4_4.1.noarch
    Mar 15 17:36:59 Updated: open-xchange-charset-6.16.0.0-4_7.1.noarch
    Mar 15 17:36:59 Installed: open-xchange-push-6.16.0.0-4_6.1.noarch
    Mar 15 17:37:00 Installed: open-xchange-messaging-6.16.0.0-4_6.1.noarch
    Mar 15 17:37:01 Updated: open-xchange-server-6.16.0.0-5_8.1.noarch
    Mar 15 17:37:02 Updated: open-xchange-admin-lib-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:02 Updated: open-xchange-genconf-mysql-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:03 Updated: open-xchange-subscribe-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:03 Updated: open-xchange-publish-basic-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:03 Updated: open-xchange-admin-plugin-hosting-lib-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:03 Updated: open-xchange-spamhandler-default-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:03 Updated: open-xchange-authentication-database-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:04 Updated: open-xchange-smtp-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:06 Updated: open-xchange-axis2-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:06 Updated: open-xchange-unifiedinbox-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:06 Updated: open-xchange-settings-extensions-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:06 Updated: open-xchange-user-json-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:07 Updated: open-xchange-conversion-servlet-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:07 Updated: open-xchange-calendar-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:07 Updated: open-xchange-push-udp-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:07 Updated: open-xchange-contactcollector-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:08 Installed: open-xchange-themes-default-6.16.0.0-4_6.1.noarch
    Mar 15 17:37:08 Updated: open-xchange-publish-infostore-online-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:08 Updated: open-xchange-publish-json-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:09 Updated: open-xchange-publish-microformats-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:09 Updated: open-xchange-subscribe-microformats-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:09 Updated: open-xchange-subscribe-json-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:09 Updated: open-xchange-passwordchange-database-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:10 Updated: open-xchange-pop3-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:10 Updated: open-xchange-passwordchange-servlet-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:10 Updated: open-xchange-easylogin-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:10 Updated: open-xchange-data-conversion-ical4j-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:10 Updated: open-xchange-imap-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:11 Updated: open-xchange-control-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:11 Updated: open-xchange-resource-managerequest-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:11 Updated: open-xchange-group-managerequest-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:12 Updated: open-xchange-mailfilter-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:12 Updated: open-xchange-dataretention-csv-6.16.0.0-4_7.1.noarch
    Mar 15 17:37:12 Updated: open-xchange-configjump-generic-6.16.0.0-4_5.1.noarch
    Mar 15 17:37:12 Updated: open-xchange-admin-plugin-hosting-doc-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:19 Updated: open-xchange-online-help-de-6.16.0.0-5_7.1.noarch
    Mar 15 17:37:20 Updated: openssh-clients-4.3p2-36.el5_4.4.i386
    Mar 15 17:37:26 Updated: open-xchange-gui-6.16.0.0-4_6.1.noarch
    Mar 15 17:37:40 Updated: mysql-5.0.77-4.el5_4.2.i386
    Mar 15 17:37:44 Updated: open-xchange-6.16.0.0-5_8.1.noarch
    Mar 15 17:37:44 Updated: open-xchange-admin-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:45 Updated: open-xchange-admin-client-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:45 Updated: open-xchange-admin-plugin-hosting-client-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:46 Updated: open-xchange-admin-plugin-hosting-6.16.0.0-4_6.2.noarch
    Mar 15 17:37:47 Updated: open-xchange-subscribe-crawler-6.16.0.0-4_4.2.noarch
    Mar 15 17:37:47 Updated: open-xchange-report-client-6.16.0.0-4_5.2.noarch
    Mar 15 17:37:48 Updated: open-xchange-configjump-generic-gui-6.16.0.0-4_5.1.noarch
    Mar 15 17:37:53 Updated: mysql-server-5.0.77-4.el5_4.2.i386
    Mar 15 17:37:53 Updated: open-xchange-admin-plugin-contextrestore-6.16.0.0-4_7.2.noarch
    Mar 15 17:37:55 Updated: open-xchange-admin-soap-6.16.0.0-4_6.2.noarch
    Mar 15 17:38:10 Installed: open-xchange-gui-themes-default-6.16.0.0-4_6.1.noarch
    As you can see I have updated the mysql-database, too.
    Thanks,
    Chris

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    hi Chris,

    looks okay so far, what operating system are you using? Have you considered contacting the support?

    Greetings

  5. #5

    Default

    Hi Martin,

    we're using CentOS 5.4.
    We have a valid OX License, but our Business Mobility test license (we got it from Mr. Halbe) expired one month ago. But we are still testing
    May I contact the support anyway?

    Chris

  6. #6
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    At least you should try. In the meantime i'll try to reproduce this issue, i suspect you're using RHEL packages?

    Greetings

  7. #7

    Default

    Hi Martin,

    we are using the following repositories.
    Code:
    [ox]
    name=Open-Xchange
    baseurl=http://software.open-xchange.com/OX6/stable/RHEL5/
    enabled=1
    gpgcheck=0
    
    [ox-updates]
    name=Open-Xchange Updates
    baseurl=http://linit000:xx@software.open-xchange.com/OX6/stable/updates/RHEL5/
    enabled=1
    gpgcheck=0
    Thanks,
    Chris

  8. #8
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi Chris,

    just tested the update on RHEL5 again, works properly for me. Maybe the support has an idea.

    Greetings

  9. #9

    Default

    Hi Martin,

    i have opened a support ticket.
    Thanks,
    Chris

  10. #10
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Chris, could it be that no open-xchange-usm package is installed?

    You can grab the package here:
    http://software.open-xchange.com/OX6.../RHEL5/noarch/

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