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  1. #1

    Default OX 6.18 signatur

    Hello!

    After an update to OX 6.18 we have problems with the signature.
    When i try to write a new e-mail, the signature is not available. When i click to the signature, then comes the signature.

    When i reply a email the default signature is available.

    As default the signature is enabled.
    Is this a bug?

    best regards

    Christian

  2. #2
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi Christian,

    you're right - this seems to be a bug. Signatures marked as "default" should be added when opening the window. See: https://bugs.open-xchange.com/show_bug.cgi?id=16801

    Thanks for reporting!

  3. #3
    Join Date
    Feb 2007
    Posts
    113

    Default

    hello martin,
    is there a chance to fix that in a short term (patch)? It is a "every day annoying" bug(!)

    regards
    horst

  4. #4
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    Hi,

    prioritized fixes are available for customers, you can report this issue through the support. Please refer to the bug number and your maintenance subscription.

    Greetings

  5. #5
    Join Date
    Feb 2007
    Posts
    113

    Default

    hallo martin,
    thank you. I tried that and hope a fix will be delivered.
    regards

  6. #6
    Join Date
    Feb 2007
    Posts
    113

    Default

    hello martin,
    got the answer: "this is a known bug. OX is working bla bla".

    It seems there is no possibility to get a quick fix for that :-(

    regards

  7. #7
    Join Date
    Feb 2007
    Location
    Germany
    Posts
    3,695

    Default

    What is bad if we're already working on resolving it? Next releases are planned very soon so you don't have to wait long. If its a show stopper for your daily business, you could request a personal temporary fix (PTF).

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