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  1. #1

    Default How to get rid of ox report client messages?

    Hi ng,

    we installed the OX Report Client (containing our license key) and we installed a cronjob too. We tested the submission and everything looks fine. However, every 2 or 3 days we're getting a message from OpenXchange that our download-account is blocked.

    === snip!

    >Dear customer,
    >you received a reminder mail to install and use the new reporting tool.
    >As you have not yet installed the Open-Xchange Report Client, we have
    >blocked your access to download software from
    >To ensure smooth operation, please visit the following website and install
    >Open-Xchange Report Client

    === snip!

    What's wrong?

    best regards


  2. #2
    Thomas Schweiger's Avatar
    Thomas Schweiger is offline Open-Xchange Professional Services
    Join Date
    Mar 2007



    please contact Support by following the instructions at


    Thanks and regards,


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