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  1. #1
    Join Date
    Dec 2011
    Posts
    17

    Default mail setup on debian 7 for open-xchange appsuite

    I just installed open-xchange appsuite for test reasons on debian 7 and everything works fine; i am stucked on the "Mail" configuration. Is there any tutorial or manual on how i can see how to configure a basic mail system (postfix, cyrus) that works with open-xchange appsuite.

    I just tried the old tutorial Basic_Mail_Setup_Debian4 (http://oxpedia.org/wiki/index.php?ti...an4&oldid=3579) but it didn't help.

    thanks in advance
    Julian

  2. #2
    Join Date
    Dec 2011
    Posts
    17

    Default

    hello Everybody,

    i just install a Mailserver based on postfix and dovecot following the advice of Martin Braun and following the tutorial https://www.digitalocean.com/communi...r-with-dovecot. It works from the terminal, it means i can send mails but appsuite still dosent want to load the "Mail" part of it.
    do you have any advices where to check where the problem could hide?

    thanks
    Julian

  3. #3
    Join Date
    Feb 2008
    Location
    Southern Bavaria - where others spend their vacations :)
    Posts
    129

    Default

    Hi Julian,

    without further information (config, used mailbox format etc) a shot in the dark, did you check:
    mailbox format: settings in OX imap properties fit to postfix / dovecot settings?
    mail server - IP/DNS
    enable logfiles with debug mode: are there failures, error entries?

  4. #4
    Join Date
    Dec 2011
    Posts
    17

    Default

    Hello pro-it,

    thanks a lot for answering quickly. I have gathered the information from my test-system as you asked. if you need further infos please let me know.
    this system is based on postfix/cyrus/appsuite 7.6.0 Rev11-Rev16. from terminal i could send mails.

    i installed postfix/cyrus like this:
    $ apt-get install cyrus-admin-2.2 cyrus-imapd-2.2 sasl2-bin libsasl2-modules postfix
    $ vim /etc/imapd.conf
    unixhierarchysep: yes

    admins: cyrus

    $ saslpasswd2 -c cyrus
    $ saslpasswd2 -c testuser

    $ cyradm --user cyrus --authz cyrus localhost
    cm user/testuser

    Postfix (SMTP)

    $ vim /etc/group
    mail:x:8ostfix

    $ vim /etc/postfix/master.cf
    lmtp unix - - n - - lmtp

    $ vim /etc/postfix/main.cf
    mynetworks = 127.0.0.1/8, ip.of.ox.server

    canonical_maps = hash:/etc/postfix/canonical
    mailbox_transport = lmtp:unix:/var/run/cyrus/socket/lmtp
    local_recipient_maps = proxy:unixasswd.byname $alias_maps hash:/etc/postfix/cyrus_recipients

    $ vim /etc/postfix/canonical
    testuser testuser@example.com OK

    $ postmap hash:/etc/postfix/canonical
    $ vim /etc/postfix/cyrus_recipients
    testuser OK

    $ postmap hash:/etc/postfix/cyrus_recipients

    postfix:
    alias_database = hash:/etc/aliases
    alias_maps = hash:/etc/aliases
    append_dot_mydomain = no
    biff = no
    canonical_maps = hash:/etc/postfix/canonical
    config_directory = /etc/postfix
    inet_interfaces = all
    local_recipient_maps = proxy:unixasswd.byname $alias_maps hash:/etc/postfix/cyrus_recipients
    mailbox_command = procmail -a "$EXTENSION"
    mailbox_size_limit = 0
    mailbox_transport = lmtp:unix:/var/run/cyrus/socket/lmtp
    mydestination = ox7.example.com, localhost.example.com, , localhost
    myhostname = ox7.example.com
    mynetworks = 127.0.0.0/8, 192.168.25.140
    myorigin = /etc/mailname
    readme_directory = no
    recipient_delimiter = +
    relayhost =
    smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache
    smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU)
    smtpd_tls_cert_file = /etc/ssl/certs/ssl-cert-snakeoil.pem
    smtpd_tls_key_file = /etc/ssl/private/ssl-cert-snakeoil.key
    smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache
    smtpd_use_tls = yes
    --------------------------
    mail.log / mail.err
    Oct 8 11:56:42 ox7 cyrus/tls_prune[2361]: DBERROR: opening /var/lib/cyrus/tls_sessions.db: cyrusdb error
    Oct 8 11:56:42 ox7 cyrus/master[2292]: process 2361 exited, status 1
    Oct 8 12:29:05 ox7 postfix[3477]: fatal: usage: postfix [-c config_dir] [-Dv] command
    Oct 8 11:56:41 ox7 cyrus/master[2292]: process started
    Oct 8 11:56:41 ox7 cyrus/master[2313]: about to exec /usr/sbin/cyrus
    Oct 8 11:56:41 ox7 cyrus/ctl_cyrusdb[2313]: recovering cyrus databases
    Oct 8 11:56:41 ox7 cyrus/ctl_cyrusdb[2313]: skiplist: checkpointed /var/lib/cyrus/mailboxes.db (2 records, 332 bytes) in 0 seconds
    Oct 8 11:56:41 ox7 cyrus/ctl_cyrusdb[2313]: skiplist: checkpointed /var/lib/cyrus/annotations.db (0 records, 144 bytes) in 0 seconds
    Oct 8 11:56:41 ox7 cyrus/ctl_cyrusdb[2313]: done recovering cyrus databases
    Oct 8 11:56:41 ox7 cyrus/master[2357]: about to exec /usr/sbin/cyrus
    Oct 8 11:56:42 ox7 cyrus/cyr_expire[2357]: skiplist: checkpointed /var/lib/cyrus/deliver.db (0 records, 144 bytes) in 0 seconds
    Oct 8 11:56:42 ox7 cyrus/cyr_expire[2357]: Expunged 0 out of 0 messages from 2 mailboxes
    Oct 8 11:56:42 ox7 cyrus/cyr_expire[2357]: duplicate_prune: pruning back 3.00 days
    Oct 8 11:56:42 ox7 cyrus/cyr_expire[2357]: duplicate_prune: purged 0 out of 0 entries
    Oct 8 11:56:42 ox7 cyrus/master[2361]: about to exec /usr/sbin/cyrus
    Oct 8 11:56:42 ox7 cyrus/tls_prune[2361]: DBERROR: opening /var/lib/cyrus/tls_sessions.db: cyrusdb error
    Oct 8 11:56:42 ox7 cyrus/master[2292]: process 2361 exited, status 1
    Oct 8 11:56:42 ox7 cyrus/master[2292]: WARNING: cannot find executable for service 'pop3' -- ignored
    Oct 8 11:56:42 ox7 cyrus/master[2292]: WARNING: cannot find executable for service 'nntp' -- ignored
    Oct 8 11:56:42 ox7 cyrus/master[2292]: unable to setsocketopt(IP_TOS): Operation not supported
    Oct 8 11:56:42 ox7 cyrus/master[2292]: unable to setsocketopt(IP_TOS): Operation not supported
    Oct 8 11:56:42 ox7 cyrus/master[2292]: ready for work
    Oct 8 11:56:42 ox7 cyrus/master[2381]: about to exec /usr/lib/cyrus/bin/notifyd
    Oct 8 11:56:42 ox7 cyrus/master[2380]: about to exec /usr/sbin/cyrus
    Oct 8 11:56:42 ox7 cyrus/ctl_cyrusdb[2380]: checkpointing cyrus databases
    Oct 8 11:56:42 ox7 cyrus/ctl_cyrusdb[2380]: archiving database file: /var/lib/cyrus/mailboxes.db
    Oct 8 11:56:42 ox7 cyrus/ctl_cyrusdb[2380]: archiving database file: /var/lib/cyrus/annotations.db
    Oct 8 11:56:42 ox7 cyrus/ctl_cyrusdb[2380]: done checkpointing cyrus databases
    Oct 8 11:56:42 ox7 cyrus/master[2292]: process 2380 exited, status 0
    Oct 8 11:56:42 ox7 cyrus/notify[2381]: executed
    Oct 8 11:56:52 ox7 postfix/master[3088]: daemon started -- version 2.9.6, configuration /etc/postfix
    Oct 8 11:56:52 ox7 postfix/cleanup[3155]: warning: database /etc/postfix/canonical.db is older than source file /etc/postfix/canonical
    Oct 8 11:56:52 ox7 postfix/pickup[3127]: 36452101CA9: uid=0 from=<root>
    Oct 8 11:56:52 ox7 postfix/cleanup[3155]: 36452101CA9: message-id=<20141008095652.36452101CA9@ox7.example.com>
    Oct 8 11:56:52 ox7 postfix/qmgr[3128]: 36452101CA9: from=<root@ox7.example.com>, size=491, nrcpt=1 (queue active)
    Oct 8 11:56:52 ox7 cyrus/master[3167]: about to exec /usr/lib/cyrus/bin/lmtpd
    Oct 8 11:56:52 ox7 cyrus/lmtpunix[3167]: executed
    Oct 8 11:56:52 ox7 cyrus/lmtpunix[3167]: skiplist: checkpointed /var/lib/cyrus/statuscache.db (0 records, 144 bytes) in 0 seconds
    Oct 8 11:56:52 ox7 cyrus/lmtpunix[3167]: accepted connection
    Oct 8 11:56:52 ox7 cyrus/lmtpunix[3167]: lmtp connection preauth'd as postman
    Oct 8 11:56:52 ox7 cyrus/lmtpunix[3167]: verify_user(user.jp) failed: Mailbox does not exist
    Oct 8 11:56:53 ox7 postfix/lmtp[3166]: 36452101CA9: to=<jp@ox7.example.com>, orig_to=<root>, relay=ox7.example.com[/var/run/cyrus/socket/lmtp], delay=9.7, delays=8.8/0.25/0.29/0.34, dsn=5.1.1, status=bounced (host ox7.example.com[/var/run/cyrus/socket/lmtp] said: 550-Mailbox unknown. Either there is no mailbox associated with this 550-name or you do not have authorization to see it. 550 5.1.1 User unknown (in reply to RCPT TO command))
    Oct 8 11:56:53 ox7 postfix/cleanup[3155]: 2C3DB101CC5: message-id=<20141008095653.2C3DB101CC5@ox7.example.com>
    Oct 8 11:56:53 ox7 postfix/qmgr[3128]: 2C3DB101CC5: from=<>, size=2663, nrcpt=1 (queue active)
    Oct 8 11:56:53 ox7 postfix/bounce[3168]: 36452101CA9: sender non-delivery notification: 2C3DB101CC5
    Oct 8 11:56:53 ox7 postfix/qmgr[3128]: 36452101CA9: removed
    Oct 8 11:56:53 ox7 cyrus/lmtpunix[3167]: accepted connection
    Oct 8 11:56:53 ox7 cyrus/lmtpunix[3167]: lmtp connection preauth'd as postman
    Oct 8 11:56:53 ox7 cyrus/lmtpunix[3167]: verify_user(user.jp) failed: Mailbox does not exist
    Oct 8 11:56:53 ox7 postfix/lmtp[3166]: 2C3DB101CC5: to=<jp@ox7.example.com>, orig_to=<root@ox7.example.com>, relay=ox7.example.com[/var/run/cyrus/socket/lmtp], delay=0.14, delays=0.06/0/0/0.07, dsn=5.1.1, status=bounced (host ox7.example.com[/var/run/cyrus/socket/lmtp] said: 550-Mailbox unknown. Either there is no mailbox associated with this 550-name or you do not have authorization to see it. 550 5.1.1 User unknown (in reply to RCPT TO command))
    Oct 8 11:56:53 ox7 postfix/qmgr[3128]: 2C3DB101CC5: removed
    Oct 8 11:58:03 ox7 cyrus/master[2292]: process 3167 exited, status 0
    Oct 8 12:26:42 ox7 cyrus/master[3461]: about to exec /usr/sbin/cyrus
    Oct 8 12:26:42 ox7 cyrus/ctl_cyrusdb[3461]: checkpointing cyrus databases
    Oct 8 12:26:42 ox7 cyrus/ctl_cyrusdb[3461]: archiving database file: /var/lib/cyrus/mailboxes.db
    Oct 8 12:26:42 ox7 cyrus/ctl_cyrusdb[3461]: archiving database file: /var/lib/cyrus/annotations.db
    Oct 8 12:26:42 ox7 cyrus/ctl_cyrusdb[3461]: done checkpointing cyrus databases
    Oct 8 12:26:42 ox7 cyrus/master[2292]: process 3461 exited, status 0
    Oct 8 12:29:05 ox7 postfix[3477]: fatal: usage: postfix [-c config_dir] [-Dv] command
    -------------------------
    # Debian Cyrus imapd.conf
    configdirectory: /var/lib/cyrus
    proc_path: /run/cyrus/proc
    mboxname_lockpath: /run/cyrus/lock
    defaultpartition: default
    partition-default: /var/spool/cyrus/mail
    partition-news: /var/spool/cyrus/news
    newsspool: /var/spool/news
    altnamespace: no
    unixhierarchysep: yes
    lmtp_downcase_rcpt: yes
    admins: cyrus
    allowanonymouslogin: no
    popminpoll: 1
    autocreatequota: 0
    umask: 077
    sieveusehomedir: false
    sievedir: /var/spool/sieve
    hashimapspool: true
    allowplaintext: yes
    sasl_auto_transition: no
    tls_ca_path: /etc/ssl/certs
    tls_session_timeout: 1440
    tls_cipher_list: TLSv1+HIGH:!aNULL:@STRENGTH
    lmtpsocket: /var/run/cyrus/socket/lmtp
    idlesocket: /var/run/cyrus/socket/idle
    notifysocket: /var/run/cyrus/socket/notify
    syslog_prefix: cyrus
    -------------------------
    imap.properties:
    com.openexchange.imap.imapSort=imap
    com.openexchange.imap.imapSearch=imap
    com.openexchange.imap.umlautFilterThreshold=50
    com.openexchange.imap.imapFastFetch=true
    com.openexchange.imap.imapSupportsACL=auto
    com.openexchange.imap.imapTimeout=50000
    com.openexchange.imap.imapConnectionTimeout=20000
    com.openexchange.imap.imapTemporaryDown=10000
    com.openexchange.imap.failedAuthTimeout=10000
    com.openexchange.imap.imapAuthEnc=UTF-8
    com.openexchange.imap.User2ACLImpl=auto
    com.openexchange.imap.blockSize=1000
    com.openexchange.imap.spamHandler=DefaultSpamHandl er
    com.openexchange.imap.propagateClientIPAddress=fal se
    com.openexchange.imap.propagateHostNames=
    com.openexchange.imap.maxNumConnections=0
    com.openexchange.imap.storeContainerType=boundary-aware
    com.openexchange.imap.maxNumExternalConnections=im ap.gmail.com:2,imap.googlemail.com:2
    com.openexchange.imap.enableTls=true
    com.openexchange.imap.notifyRecent=false
    com.openexchange.imap.notifyFrequencySeconds=300
    com.openexchange.imap.notifyFullNames=INBOX
    com.openexchange.imap.maxMailboxNameLength=60
    com.openexchange.imap.invalidMailboxNameCharacters =
    com.openexchange.imap.allowFolderCaches=true
    com.openexchange.imap.ssl.protocols=SSLv3 TLSv1
    com.openexchange.imap.ssl.ciphersuites=

  5. #5
    Join Date
    Dec 2011
    Posts
    17

    Default

    Hi everybody,

    i tested further with another mail configuration, postfix/dovecot just like in this tutorial: https://scaron.info/comp/debian-mail...x-dovecot.html and appsuite (installed like http://oxpedia.org/wiki/index.php?ti...for_Debian_7.0) still dosen't load the mails.

    the mail server via terminal works fine. I never studied informatics but i want to make this mail-server/appsuite work and understand how it works.

    is there anybody how can tell me which are the config-files that i have to work with.

    danke schön im voraus
    julian

  6. #6
    Join Date
    Sep 2014
    Posts
    10

    Default

    Hi Julian

    Just to make sure your mailserver works proper, have you ever tried to connect to it through any other mail client like roundcube (web), Thunderbird (app), Outlook (app), ....? I suggest to do so, otherwise the problem must not be within open-xchange itself.

    If the problem persists only within open-xchange, please post your open-xchange log-file with enabled debug mode from /var/log/open-xchange/ to help us understanding your problem.

    Regards

    engeliii23

  7. #7
    Join Date
    Dec 2011
    Posts
    17

    Default

    Hello engeliii23,

    thanks a lot for answering. I tested first my mailing program using mail command on terminal:
    /var/log/mail.log:
    Oct 10 15:31:12 ox7 postfix/smtp[4594]: 091E010119A: to=<user@gmail.com>, relay=gmail-smtp-in.l.google.com[173.194.71.26]:25, delay=1.7, delays=0.03/0.01/1/0.68, dsn=2.0.0, status=sent (250 2.0.0 OK 1412947813 tn9si9273158lbb.72 - gsmtp)
    Oct 10 15:31:12 ox7 postfix/qmgr[3062]: 091E010119A: removed

    gmail box:
    hello from ox7
    root <root@example.com>
    3:31 PM (4 minutes ago)

    to me
    hello
    --------------------
    i cannot use thunderbird because for my testserver my hostname is "example.com" - and roundcube is my next project .

    after changing the log level for the com.openexchange.appsuite logger

    # logconf -l com.openexchange.appsuite=DEBUG com.openexchange.usm=DEBUG

    /var/log/open-xchange/open-xchange.log.0:
    Loading global IMAP properties...
    Notify Recent: false
    Notify Frequency Seconds: 300
    IMAP allow folder caches: true
    IMAP-Sort: true
    IMAP-Search: true
    Fast Fetch Enabled: true
    Propagate Client IP Address: false
    Enable TLS: true
    Propagate Host Names: <none>
    Support ACLs: auto
    IMAP Timeout: 50000
    IMAP Connection Timeout: 20000
    IMAP Temporary Down: 10000
    Authentication Encoding: UTF-8
    Block Size: 1000
    Max. Number of External Connections: imap.gmail.com:2, imap.googlemail.com:2
    Max. Number of connections: 0
    Store container type: boundary-aware
    Spam Handler: DefaultSpamHandler
    Supported SSL protocols: SSLv3 TLSv1
    Supported SSL cipher suites: <default>
    Global IMAP properties successfully loaded!
    2014-10-10T15:31:51,580+0200 INFO [Start Level Event Dispatcher] com.openexchange.imap.entity2acl.Entity2ACLInit.st art(Entity2ACLInit.java:101)
    Auto-Detection for IMAP server implementation
    2014-10-10T15:31:51,602+0200 INFO [Start Level Event Dispatcher] com.openexchange.mail.osgi.MailProviderServiceTrac ker.addingService(MailProviderServiceTracker.java: 92)
    Mail provider for protocol 'imap_imaps' successfully registered
    2014-10-10T15:31:51,932+0200 INFO [Start Level Event Dispatcher] com.openexchange.hazelcast.osgi.HazelcastActivator .startHazelcast(HazelcastActivator.java:253)

    2014-10-10T15:40:24,483+0200 WARN [OXWorker-0000005] com.openexchange.spamhandler.SpamHandlerRegistry.g etSpamHandler(SpamHandlerRegistry.java:257)
    No spam handler found for registration name 'DefaultSpamHandler'. Using fallback 'NoSpamHandler'
    com.openexchange.ajax.action=all
    com.openexchange.ajax.module=calendar
    com.openexchange.ajax.requestNumber=8
    com.openexchange.database.schema=oxdatabase_5
    com.openexchange.grizzly.remoteAddress=192.168.25. 104
    com.openexchange.grizzly.remotePort=45795
    com.openexchange.grizzly.requestIp=192.168.25.104
    com.openexchange.grizzly.requestURI=/ajax/calendar
    com.openexchange.grizzly.serverName=192.168.25.140
    com.openexchange.grizzly.servletPath=/ajax/calendar
    com.openexchange.grizzly.threadName=OXWorker-0000005
    com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
    com.openexchange.request.trackingId=9e33e872973f4d cfa4412c5ade6daccf
    com.openexchange.session.authId=109a30bd583844b698 0f555fd918016d
    com.openexchange.session.clientId=open-xchange-appsuite
    com.openexchange.session.contextId=1
    com.openexchange.session.sessionId=89d23de5ed9b41c 38a9f3dcfc49ca5cc
    com.openexchange.session.userId=3
    com.openexchange.session.userName=testuser
    2014-10-10T15:40:24,535+0200 INFO [OXWorker-0000012] com.openexchange.caching.internal.JCSCache.isLocal (JCSCache.java:221)
    Cache ''CapabilitiesContext'' is operating in distributed mode
    com.openexchange.ajax.action=updates
    com.openexchange.ajax.module=calendar
    com.openexchange.ajax.requestNumber=2
    com.openexchange.database.schema=oxdatabase_5
    com.openexchange.grizzly.remoteAddress=192.168.25. 104
    com.openexchange.grizzly.remotePort=45782
    com.openexchange.grizzly.requestIp=192.168.25.104
    com.openexchange.grizzly.requestURI=/ajax/calendar
    com.openexchange.grizzly.serverName=192.168.25.140
    com.openexchange.grizzly.servletPath=/ajax/calendar
    com.openexchange.grizzly.threadName=OXWorker-0000012
    com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
    com.openexchange.request.trackingId=8b630d754f4745 e691067c643d1db5bc
    com.openexchange.session.authId=109a30bd583844b698 0f555fd918016d
    com.openexchange.session.clientId=open-xchange-appsuite
    com.openexchange.session.contextId=1
    com.openexchange.session.sessionId=89d23de5ed9b41c 38a9f3dcfc49ca5cc
    com.openexchange.session.userId=3
    com.openexchange.session.userName=testuser
    2014-10-10T15:40:24,551+0200 INFO [OXWorker-0000005] com.openexchange.caching.internal.JCSCache.isLocal (JCSCache.java:221)
    Cache ''CapabilitiesContext'' is operating in distributed mode
    com.openexchange.ajax.action=all
    com.openexchange.ajax.module=calendar
    com.openexchange.ajax.requestNumber=8
    com.openexchange.database.schema=oxdatabase_5
    com.openexchange.grizzly.remoteAddress=192.168.25. 104
    com.openexchange.grizzly.remotePort=45795
    com.openexchange.grizzly.requestIp=192.168.25.104
    com.openexchange.grizzly.requestURI=/ajax/calendar
    com.openexchange.grizzly.serverName=192.168.25.140
    com.openexchange.grizzly.servletPath=/ajax/calendar
    com.openexchange.grizzly.threadName=OXWorker-0000005
    com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
    com.openexchange.request.trackingId=9e33e872973f4d cfa4412c5ade6daccf
    com.openexchange.session.authId=109a30bd583844b698 0f555fd918016d
    com.openexchange.session.clientId=open-xchange-appsuite
    com.openexchange.session.contextId=1
    com.openexchange.session.sessionId=89d23de5ed9b41c 38a9f3dcfc49ca5cc
    com.openexchange.session.userId=3
    com.openexchange.session.userName=testuser
    2014-10-10T15:40:24,583+0200 INFO [OXWorker-0000005] com.openexchange.caching.internal.JCSCache.isLocal (JCSCache.java:221)
    Cache ''CapabilitiesUser'' is operating in distributed mode
    com.openexchange.ajax.action=all
    com.openexchange.ajax.module=calendar
    com.openexchange.ajax.requestNumber=8
    com.openexchange.database.schema=oxdatabase_5
    com.openexchange.grizzly.remoteAddress=192.168.25. 104
    com.openexchange.grizzly.remotePort=45795
    com.openexchange.grizzly.requestIp=192.168.25.104
    com.openexchange.grizzly.requestURI=/ajax/calendar
    com.openexchange.grizzly.serverName=192.168.25.140
    com.openexchange.grizzly.servletPath=/ajax/calendar
    com.openexchange.grizzly.threadName=OXWorker-0000005
    com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
    com.openexchange.request.trackingId=9e33e872973f4d cfa4412c5ade6daccf
    com.openexchange.session.authId=109a30bd583844b698 0f555fd918016d
    com.openexchange.session.clientId=open-xchange-appsuite
    com.openexchange.session.contextId=1
    com.openexchange.session.sessionId=89d23de5ed9b41c 38a9f3dcfc49ca5cc
    com.openexchange.session.userId=3
    com.openexchange.session.userName=testuser
    2014-10-10T15:40:24,791+0200 ERROR [OXWorker-0000013] com.openexchange.ajax.requesthandler.DispatcherSer vlet.logException(DispatcherServlet.java:473)
    Error processing request.
    com.openexchange.ajax.action=list
    com.openexchange.ajax.module=folders
    com.openexchange.ajax.requestNumber=3
    com.openexchange.database.schema=oxdatabase_5
    com.openexchange.grizzly.remoteAddress=192.168.25. 104
    com.openexchange.grizzly.remotePort=45789
    com.openexchange.grizzly.requestIp=192.168.25.104
    com.openexchange.grizzly.requestURI=/ajax/folders
    com.openexchange.grizzly.serverName=192.168.25.140
    com.openexchange.grizzly.servletPath=/ajax/folders
    com.openexchange.grizzly.threadName=OXWorker-0000013
    com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
    com.openexchange.request.trackingId=a5cd0fdc58e440 64b453e4fd0fbda56c
    com.openexchange.session.authId=109a30bd583844b698 0f555fd918016d
    com.openexchange.session.clientId=open-xchange-appsuite
    com.openexchange.session.contextId=1
    com.openexchange.session.sessionId=89d23de5ed9b41c 38a9f3dcfc49ca5cc
    com.openexchange.session.userId=3
    com.openexchange.session.userName=testuser
    com.openexchange.exception.OXException: MSG-0012 Categories=CONFIGURATION Message='Cannot initialize mail module' exceptionID=761979359-15
    at com.openexchange.exception.OXExceptionFactory.crea te(OXExceptionFactory.java:164)
    at com.openexchange.exception.OXExceptionFactory.crea te(OXExceptionFactory.java:134)
    at com.openexchange.exception.OXExceptionFactory.crea te(OXExceptionFactory.java:122)
    at com.openexchange.mail.MailExceptionCode.create(Mai lExceptionCode.java:594)
    at com.openexchange.mail.api.MailAccess.getInstance(M ailAccess.java:333)
    at com.openexchange.folderstorage.mail.MailFolderStor age.getFolder(MailFolderStorage.java:799)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.loadFolder(CacheFolderStorage.java:1657)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.loadFolder(CacheFolderStorage.java:1646)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.getFolder(CacheFolderStorage.java:1103)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.getFolder(CacheFolderStorage.java:1080)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.getSubfolders(CacheFolderStorage.java:1292)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$3.call(OutlookFolderStorage.java:1744)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$3.call(OutlookFolderStorage.java:1740)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:262)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage.getSubfolders(OutlookFolderStorage.java: 1750)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$MailFolderCallable.call(OutlookFolderSto rage.java:2421)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$MailFolderCallable.call(OutlookFolderSto rage.java:2384)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:262)
    at com.openexchange.threadpool.ThreadPools$RunnableAd apter.call(ThreadPools.java:595)
    at com.openexchange.threadpool.ThreadPools$TaskAdapte r.call(ThreadPools.java:635)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:262)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:817)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:844)
    at java.lang.Thread.run(Thread.java:745)
    2014-10-10T15:40:24,824+0200 INFO [OXWorker-0000012] com.openexchange.caching.internal.JCSCache.isLocal (JCSCache.java:221)
    Cache ''CalendarCache'' is operating in local-only mode
    com.openexchange.ajax.action=updates
    com.openexchange.ajax.module=calendar
    com.openexchange.ajax.requestNumber=2
    com.openexchange.database.schema=oxdatabase_5
    com.openexchange.grizzly.remoteAddress=192.168.25. 104
    com.openexchange.grizzly.remotePort=45782
    com.openexchange.grizzly.requestIp=192.168.25.104
    com.openexchange.grizzly.requestURI=/ajax/calendar
    com.openexchange.grizzly.serverName=192.168.25.140
    com.openexchange.grizzly.servletPath=/ajax/calendar
    com.openexchange.grizzly.threadName=OXWorker-0000012
    com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
    com.openexchange.request.trackingId=8b630d754f4745 e691067c643d1db5bc
    com.openexchange.session.authId=109a30bd583844b698 0f555fd918016d
    com.openexchange.session.clientId=open-xchange-appsuite
    com.openexchange.session.contextId=1
    com.openexchange.session.sessionId=89d23de5ed9b41c 38a9f3dcfc49ca5cc
    com.openexchange.session.userId=3
    com.openexchange.session.userName=testuser

    hope it is the wished info from my server
    Julian

  8. #8
    Join Date
    Sep 2014
    Posts
    10

    Default

    Quote Originally Posted by juliani77 View Post
    i cannot use thunderbird because for my testserver my hostname is "example.com" - and roundcube is my next project .
    1st of all: Of course you can, just create a dns-zone in your local dns server (router, e.g.) or (and much easier) just use your hosts-file in /etc/hosts to route example.com to your local ip by adding the following line at the end of the file:
    192.168.25.140 example.com
    Just do not forget to remove that after you finished testing ;-)

    2nd: Just to make sure, you did not make the same thing as thwfreak, please try, similar to him, to set right permissions and owners for your open-xchange/etc/ directory and sub-files/-directories by using chmod / chown command. It looks like you got a similar exception as he did, so your mail-module can not load properly:
    [...]
    com.openexchange.exception.OXException: MSG-0012 Categories=CONFIGURATION Message='Cannot initialize mail module' exceptionID=761979359-15
    [...]
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.getSubfolders(CacheFolderStorage.java:1292)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$3.call(OutlookFolderStorage.java:1744)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$3.call(OutlookFolderStorage.java:1740)
    [...]
    Link to thread of thwfreak.

    3rd: If nothing helped, provide us some of your properties you set, especially including mail.properties. I do not have access to the sources at the moment, so I just can imagine what it is :-)
    Last edited by engeliii23; 10-10-2014 at 04:30 PM.

  9. #9
    Join Date
    Dec 2011
    Posts
    17

    Default

    Hi engeliii23,

    i made a first test editing host file but it didn't work, i have to make further tests.

    i changed owner:
    chown -R open-xchangepen-xchange /opt/open-xchange/etc/
    drwxr-xr-x 9 open-xchange open-xchange 12288 Oct 9 15:56 etc
    but it still doesn't work:
    2014-10-10T17:15:22,522+0200 ERROR [OXWorker-0000021] com.openexchange.ajax.requesthandler.DispatcherSer vlet.logException(DispatcherServlet.java:473)
    Error processing request.
    com.openexchange.ajax.action=list
    com.openexchange.ajax.module=folders
    com.openexchange.ajax.requestNumber=41
    com.openexchange.database.schema=oxdatabase_5
    com.openexchange.grizzly.remoteAddress=192.168.25. 104
    com.openexchange.grizzly.remotePort=48889
    com.openexchange.grizzly.requestIp=192.168.25.104
    com.openexchange.grizzly.requestURI=/ajax/folders
    com.openexchange.grizzly.serverName=192.168.25.140
    com.openexchange.grizzly.servletPath=/ajax/folders
    com.openexchange.grizzly.threadName=OXWorker-0000021
    com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
    com.openexchange.request.trackingId=6d6432cb0a9e4b adbce9e5c76238e211
    com.openexchange.session.authId=30fca05491d04ab790 79393e80a5b950
    com.openexchange.session.clientId=open-xchange-appsuite
    com.openexchange.session.contextId=1
    com.openexchange.session.sessionId=8bb680fd45ef43e a8fc234327b087894
    com.openexchange.session.userId=3
    com.openexchange.session.userName=testuser
    com.openexchange.exception.OXException: MSG-0012 Categories=CONFIGURATION Message='Cannot initialize mail module' exceptionID=793561687-27
    at com.openexchange.exception.OXExceptionFactory.crea te(OXExceptionFactory.java:164)
    at com.openexchange.exception.OXExceptionFactory.crea te(OXExceptionFactory.java:134)
    at com.openexchange.exception.OXExceptionFactory.crea te(OXExceptionFactory.java:122)
    at com.openexchange.mail.MailExceptionCode.create(Mai lExceptionCode.java:594)
    at com.openexchange.mail.api.MailAccess.getInstance(M ailAccess.java:333)
    at com.openexchange.folderstorage.mail.MailFolderStor age.getFolder(MailFolderStorage.java:799)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.loadFolder(CacheFolderStorage.java:1657)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.loadFolder(CacheFolderStorage.java:1646)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.getFolder(CacheFolderStorage.java:1103)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.getFolder(CacheFolderStorage.java:1080)
    at com.openexchange.folderstorage.cache.CacheFolderSt orage.getSubfolders(CacheFolderStorage.java:1292)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$3.call(OutlookFolderStorage.java:1744)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$3.call(OutlookFolderStorage.java:1740)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:262)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage.getSubfolders(OutlookFolderStorage.java: 1750)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$MailFolderCallable.call(OutlookFolderSto rage.java:2421)
    at com.openexchange.folderstorage.outlook.OutlookFold erStorage$MailFolderCallable.call(OutlookFolderSto rage.java:2384)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:262)
    at com.openexchange.threadpool.ThreadPools$RunnableAd apter.call(ThreadPools.java:595)
    at com.openexchange.threadpool.ThreadPools$TaskAdapte r.call(ThreadPools.java:635)
    at java.util.concurrent.FutureTask.run(FutureTask.jav a:262)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.runTask(CustomThreadPoolExecuto r.java:817)
    at com.openexchange.threadpool.internal.CustomThreadP oolExecutor$Worker.run(CustomThreadPoolExecutor.ja va:844)
    at java.lang.Thread.run(Thread.java:745)


    mail.properties are:
    com.openexchange.mail.loginSource=use
    com.openexchange.mail.passwordSource=session
    com.openexchange.mail.mailServerSource=user
    com.openexchange.mail.transportServerSource=user
    com.openexchange.mail.masterPassword=secret
    com.openexchange.mail.mailServer=ox7.example.com
    com.openexchange.mail.transportServer=ox7.example. com
    com.openexchange.mail.defaultMailProvider=imap
    mail.mime.charset=UTF-8
    com.openexchange.mail.mailFetchLimit=1000
    com.openexchange.mail.attachmentDisplaySizeLimit=8 192
    com.openexchange.mail.mailAccessCacheShrinkerSecon ds=3
    com.openexchange.mail.mailAccessCacheIdleSeconds=4
    com.openexchange.mail.quoteLineColors=#a14044,#917 722,#599351,#516193,#666666
    com.openexchange.mail.userFlagsEnabled=true
    com.openexchange.mail.partModifierImpl=com.openexc hange.mail.partmodifier.DummyPartModifier
    com.openexchange.mail.allowNestedDefaultFolderOnAl tNamespace=false
    com.openexchange.mail.ignoreSubscription=false
    com.openexchange.mail.supportSubscription=true
    com.openexchange.mail.defaultSeparator=/
    com.openexchange.mail.watcherEnabled=true
    com.openexchange.mail.watcherFrequency=10000
    com.openexchange.mail.watcherTime=60000
    com.openexchange.mail.watcherShallClose=false
    com.openexchange.mail.JavaMailProperties=javamail. properties
    com.openexchange.mail.phishingHeader=
    com.openexchange.mail.adminMailLoginEnabled=false
    com.openexchange.mail.addClientIPAddress=false
    com.openexchange.mail.rateLimitPrimaryOnly=true
    com.openexchange.mail.rateLimit=0
    com.openexchange.mail.maxToCcBcc=0
    com.openexchange.mail.hidePOP3StorageFolders=false
    com.openexchange.mail.deleteDraftOnTransport=false
    com.openexchange.mail.supportMsisdnAddresses=false
    com.openexchange.mail.translateDefaultFolders=true
    com.openexchange.mail.maxMailSize=-1
    com.openexchange.mail.hideDetailsForDefaultAccount =false
    com.openexchange.mail.maxForwardCount=8
    com.openexchange.mail.account.blacklist=
    com.openexchange.mail.imageHost=

    in some forums i read sth about maildirectory (mbox or maildir). appsuite can deal with both of them, in which files are they to be set?

    thanks and have a nice weekend
    juli

  10. #10
    Join Date
    Dec 2011
    Posts
    17

    Default

    Hello everybody,
    during this weekend i installed a new test system: debian 7 / appsuite / postfix / cyrus and the mail server works fine; i can not tell you what was different this time on my configurations.
    thanks for reading and answering
    julian

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