Announcement

Collapse
No announcement yet.

After update to 7.2.2-7 only Mail accessable, no contacts, no appointments etc.

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • #1

    After update to 7.2.2-7 only Mail accessable, no contacts, no appointments etc.

    Hello,

    after updating to the last version of the appsuite in the appsuiteui only mail is shown. The menus for contacts, appointments etc. are not visible. Using the old ox6 frontend bings the menus back.

    Here is the list of the activated bundles:
    Code:
    bundlename: org.eclipse.osgi status: ACTIVE
bundlename: cern.colt status: ACTIVE
bundlename: com.google.common status: ACTIVE
bundlename: com.hazelcast status: ACTIVE
bundlename: com.openexchange.admin.console status: ACTIVE
bundlename: com.openexchange.admin status: ACTIVE
bundlename: com.openexchange.admin.plugin.hosting status: ACTIVE
bundlename: com.openexchange.admin.rmi status: ACTIVE
bundlename: com.openexchange.admin.soap.context status: ACTIVE
bundlename: com.openexchange.admin.soap.group status: ACTIVE
bundlename: com.openexchange.admin.soap.resource status: ACTIVE
bundlename: com.openexchange.admin.soap.taskmgmt status: ACTIVE
bundlename: com.openexchange.admin.soap.user status: ACTIVE
bundlename: com.openexchange.admin.soap.util status: ACTIVE
bundlename: com.openexchange.apps.manifests.json status: ACTIVE
bundlename: com.openexchange.appsuite status: ACTIVE
bundlename: com.openexchange.authentication.imap status: ACTIVE
bundlename: com.openexchange.authorization.standard status: ACTIVE
bundlename: com.openexchange.blackwhitelist status: ACTIVE
bundlename: com.openexchange.caching.events status: ACTIVE
bundlename: com.openexchange.caching.events.ms status: ACTIVE
bundlename: com.openexchange.caching status: ACTIVE
bundlename: com.openexchange.caldav status: ACTIVE
bundlename: com.openexchange.calendar status: ACTIVE
bundlename: com.openexchange.calendar.json status: ACTIVE
bundlename: com.openexchange.calendar.printing status: ACTIVE
bundlename: com.openexchange.capabilities.impl status: ACTIVE
bundlename: com.openexchange.capabilities status: ACTIVE
bundlename: com.openexchange.capabilities.json status: ACTIVE
bundlename: com.openexchange.carddav status: ACTIVE
bundlename: com.openexchange.charset status: ACTIVE
bundlename: com.openexchange.cluster.discovery status: ACTIVE
bundlename: com.openexchange.cluster.discovery.static status: ACTIVE
bundlename: com.openexchange.common status: ACTIVE
bundlename: com.openexchange.config.cascade.context status: ACTIVE
bundlename: com.openexchange.config.cascade status: ACTIVE
bundlename: com.openexchange.config.cascade.user status: ACTIVE
bundlename: com.openexchange.configjump.generic status: ACTIVE
bundlename: com.openexchange.configread status: ACTIVE
bundlename: com.openexchange.contactcollector status: ACTIVE
bundlename: com.openexchange.contacts.json status: ACTIVE
bundlename: com.openexchange.contact.storage.rdb status: ACTIVE
bundlename: com.openexchange.control status: ACTIVE
bundlename: com.openexchange.conversion.engine status: ACTIVE
bundlename: com.openexchange.conversion status: ACTIVE
bundlename: com.openexchange.conversion.servlet status: ACTIVE
bundlename: com.openexchange.conversion.simple status: ACTIVE
bundlename: com.openexchange.crypto status: ACTIVE
bundlename: com.openexchange.database status: ACTIVE
bundlename: com.openexchange.data.conversion.ical.ical4j status: ACTIVE
bundlename: com.openexchange.dataretention status: ACTIVE
bundlename: com.openexchange.datatypes.genericonf status: ACTIVE
bundlename: com.openexchange.datatypes.genericonf.storage status: ACTIVE
bundlename: com.openexchange.documentation status: ACTIVE
bundlename: com.openexchange.documentation.json status: ACTIVE
bundlename: com.openexchange.documentconverter.impl status: ACTIVE
bundlename: com.openexchange.documentconverter status: ACTIVE
bundlename: com.openexchange.documentconverter.json status: ACTIVE
bundlename: com.openexchange.documentconverter.osgi status: ACTIVE
bundlename: com.openexchange.documentconverter.uno status: ACTIVE
bundlename: com.openexchange.documentpreview status: ACTIVE
bundlename: com.openexchange.eas.provisioning.action.mail status: ACTIVE
bundlename: com.openexchange.eas.provisioning.action.sms status: ACTIVE
bundlename: com.openexchange.eas.provisioning.generator status: ACTIVE
bundlename: com.openexchange.eas.provisioning.json status: ACTIVE
bundlename: com.openexchange.filemanagement.distributed status: ACTIVE
bundlename: com.openexchange.filemanagement.distributed.servlet status: ACTIVE
bundlename: com.openexchange.file.storage.composition status: ACTIVE
bundlename: com.openexchange.file.storage.config status: ACTIVE
bundlename: com.openexchange.file.storage.generic status: ACTIVE
bundlename: com.openexchange.file.storage.infostore status: ACTIVE
bundlename: com.openexchange.file.storage status: ACTIVE
bundlename: com.openexchange.file.storage.json status: ACTIVE
bundlename: com.openexchange.file.storage.rdb status: ACTIVE
bundlename: com.openexchange.folder.json status: ACTIVE
bundlename: com.openexchange.freebusy status: ACTIVE
bundlename: com.openexchange.freebusy.json status: ACTIVE
bundlename: com.openexchange.freebusy.provider.internal status: ACTIVE
bundlename: com.openexchange.freebusy.service.impl status: ACTIVE
bundlename: com.openexchange.frontend.uwa status: ACTIVE
bundlename: com.openexchange.frontend.uwa.json status: ACTIVE
bundlename: com.openexchange.global status: ACTIVE
bundlename: com.openexchange.groupware.settings.extensions status: ACTIVE
bundlename: com.openexchange.groupware.tools status: ACTIVE
bundlename: com.openexchange.halo.appointments status: ACTIVE
bundlename: com.openexchange.halo status: ACTIVE
bundlename: com.openexchange.halo.json status: ACTIVE
bundlename: com.openexchange.halo.linkedin status: ACTIVE
bundlename: com.openexchange.halo.mail status: ACTIVE
bundlename: com.openexchange.hazelcast.configuration status: ACTIVE
bundlename: com.openexchange.hazelcast status: RESOLVED
bundlename: com.openexchange.html status: ACTIVE
bundlename: com.openexchange.http.client status: ACTIVE
bundlename: com.openexchange.http.client.json status: ACTIVE
bundlename: com.openexchange.http.client.xml status: ACTIVE
bundlename: com.openexchange.http.deferrer status: ACTIVE
bundlename: com.openexchange.http.grizzly status: ACTIVE
bundlename: com.openexchange.http.requestwatcher status: ACTIVE
bundlename: com.openexchange.http.testservlet status: ACTIVE
bundlename: com.openexchange.i18n status: ACTIVE
bundlename: com.openexchange.imap status: ACTIVE
bundlename: com.openexchange.importexport status: ACTIVE
bundlename: com.openexchange.index status: ACTIVE
bundlename: com.openexchange.itip.json status: ACTIVE
bundlename: com.openexchange.java status: ACTIVE
bundlename: com.openexchange.jcharset status: ACTIVE
bundlename: com.openexchange.jslob.config status: ACTIVE
bundlename: com.openexchange.jslob status: ACTIVE
bundlename: com.openexchange.jslob.json status: ACTIVE
bundlename: com.openexchange.jslob.storage.db status: ACTIVE
bundlename: com.openexchange.logging status: ACTIVE
bundlename: com.openexchange.logging.tracking status: ACTIVE
bundlename: com.openexchange.mail.autoconfig status: ACTIVE
bundlename: com.openexchange.mail.autoconfig.json status: ACTIVE
bundlename: com.openexchange.mail.filter status: ACTIVE
bundlename: com.openexchange.management.impl status: ACTIVE
bundlename: com.openexchange.management status: ACTIVE
bundlename: com.openexchange.mdns status: ACTIVE
bundlename: com.openexchange.messaging.facebook status: ACTIVE
bundlename: com.openexchange.messaging.generic status: ACTIVE
bundlename: com.openexchange.messaging status: ACTIVE
bundlename: com.openexchange.messaging.json status: ACTIVE
bundlename: com.openexchange.messaging.rss status: ACTIVE
bundlename: com.openexchange.messaging.twitter status: ACTIVE
bundlename: com.openexchange.modules.json status: ACTIVE
bundlename: com.openexchange.modules.model status: ACTIVE
bundlename: com.openexchange.modules.storage status: ACTIVE
bundlename: com.openexchange.monitoring status: ACTIVE
bundlename: com.openexchange.ms status: ACTIVE
bundlename: com.openexchange.oauth.facebook status: ACTIVE
bundlename: com.openexchange.oauth.flickr status: ACTIVE
bundlename: com.openexchange.oauth status: ACTIVE
bundlename: com.openexchange.oauth.json status: ACTIVE
bundlename: com.openexchange.oauth.linkedin status: ACTIVE
bundlename: com.openexchange.oauth.linkedin.json status: ACTIVE
bundlename: com.openexchange.oauth.msn status: ACTIVE
bundlename: com.openexchange.oauth.provider status: ACTIVE
bundlename: com.openexchange.oauth.tumblr status: ACTIVE
bundlename: com.openexchange.oauth.twitter status: ACTIVE
bundlename: com.openexchange.oauth.xing status: ACTIVE
bundlename: com.openexchange.oauth.yahoo status: ACTIVE
bundlename: com.openexchange.office status: ACTIVE
bundlename: com.openexchange.office.json status: ACTIVE
bundlename: com.openexchange.office.odf status: ACTIVE
bundlename: com.openexchange.office.ooxml status: ACTIVE
bundlename: com.openexchange.office.osgi status: ACTIVE
bundlename: com.openexchange.office.pptx status: ACTIVE
bundlename: com.openexchange.office.realtime status: ACTIVE
bundlename: com.openexchange.office.resource status: ACTIVE
bundlename: com.openexchange.office.tools status: ACTIVE
bundlename: com.openexchange.osgi status: ACTIVE
bundlename: com.openexchange.outlook.updater status: ACTIVE
bundlename: com.openexchange.outlook.updater.oxtender2 status: ACTIVE
bundlename: com.openexchange.passwordchange.servlet status: ACTIVE
bundlename: com.openexchange.pop3 status: ACTIVE
bundlename: com.openexchange.preview status: ACTIVE
bundlename: com.openexchange.printing status: ACTIVE
bundlename: com.openexchange.proxy status: ACTIVE
bundlename: com.openexchange.proxy.servlet status: ACTIVE
bundlename: com.openexchange.publish.basic status: ACTIVE
bundlename: com.openexchange.publish status: ACTIVE
bundlename: com.openexchange.publish.json status: ACTIVE
bundlename: com.openexchange.publish.microformats status: ACTIVE
bundlename: com.openexchange.publish.online.infostore status: ACTIVE
bundlename: com.openexchange.push.imapidle status: ACTIVE
bundlename: com.openexchange.push status: ACTIVE
bundlename: com.openexchange.push.mail.notify status: ACTIVE
bundlename: com.openexchange.push.ms status: ACTIVE
bundlename: com.openexchange.push.udp status: ACTIVE
bundlename: com.openexchange.quartz status: ACTIVE
bundlename: com.openexchange.quota status: ACTIVE
bundlename: com.openexchange.rdiff status: ACTIVE
bundlename: com.openexchange.realtime.atmosphere status: ACTIVE
bundlename: com.openexchange.realtime.directory status: ACTIVE
bundlename: com.openexchange.realtime.dispatch status: ACTIVE
bundlename: com.openexchange.realtime.group status: ACTIVE
bundlename: com.openexchange.realtime.handle status: ACTIVE
bundlename: com.openexchange.realtime.hazelcast status: ACTIVE
bundlename: com.openexchange.realtime status: ACTIVE
bundlename: com.openexchange.realtime.presence status: ACTIVE
bundlename: com.openexchange.realtime.presence.subscribe status: ACTIVE
bundlename: com.openexchange.rmi status: ACTIVE
bundlename: com.openexchange.rss status: ACTIVE
bundlename: com.openexchange.scripting.rhino.apiBridge status: ACTIVE
bundlename: com.openexchange.scripting.rhino status: ACTIVE
bundlename: com.openexchange.secret status: ACTIVE
bundlename: com.openexchange.secret.recovery status: ACTIVE
bundlename: com.openexchange.secret.recovery.json status: ACTIVE
bundlename: com.openexchange.secret.recovery.mail status: ACTIVE
bundlename: com.openexchange.server status: ACTIVE
bundlename: com.openexchange.sessiond status: ACTIVE
bundlename: com.openexchange.sessionstorage status: ACTIVE
bundlename: com.openexchange.smtp status: ACTIVE
bundlename: com.openexchange.snippet status: ACTIVE
bundlename: com.openexchange.snippet.json status: ACTIVE
bundlename: com.openexchange.snippet.mime status: ACTIVE
bundlename: com.openexchange.soap.cxf status: ACTIVE
bundlename: com.openexchange.spamhandler.default status: ACTIVE
bundlename: com.openexchange.spamsettings.generic status: ACTIVE
bundlename: com.openexchange.spellchecker.hunspell status: ACTIVE
bundlename: com.openexchange.spellchecker status: ACTIVE
bundlename: com.openexchange.spellchecker.json status: ACTIVE
bundlename: com.openexchange.spellchecker.osgi status: ACTIVE
bundlename: com.openexchange.sql status: ACTIVE
bundlename: com.openexchange.sso status: ACTIVE
bundlename: com.openexchange.subscribe.crawler status: ACTIVE
bundlename: com.openexchange.subscribe.facebook status: ACTIVE
bundlename: com.openexchange.subscribe status: ACTIVE
bundlename: com.openexchange.subscribe.json status: ACTIVE
bundlename: com.openexchange.subscribe.linkedin status: ACTIVE
bundlename: com.openexchange.subscribe.microformats status: ACTIVE
bundlename: com.openexchange.subscribe.msn status: ACTIVE
bundlename: com.openexchange.subscribe.yahoo status: ACTIVE
bundlename: com.openexchange.system.extension status: RESOLVED
bundlename: com.openexchange.tasks.json status: ACTIVE
bundlename: com.openexchange.templating status: ACTIVE
bundlename: com.openexchange.templating.json status: ACTIVE
bundlename: com.openexchange.textxtraction status: ACTIVE
bundlename: com.openexchange.threadpool status: ACTIVE
bundlename: com.openexchange.twitter status: ACTIVE
bundlename: com.openexchange.tx status: ACTIVE
bundlename: com.openexchange.unifiedinbox status: ACTIVE
bundlename: com.openexchange.user.json status: ACTIVE
bundlename: com.openexchange.usm.api status: ACTIVE
bundlename: com.openexchange.usm.cache status: ACTIVE
bundlename: com.openexchange.usm.cache.ox_adapter status: ACTIVE
bundlename: com.openexchange.usm.configuration status: ACTIVE
bundlename: com.openexchange.usm.configuration.ox status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.calendar status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.contacts status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.folder status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.groups status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.mail status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.manager status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.resources status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.tasks.calendar.commons status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.tasks status: ACTIVE
bundlename: com.openexchange.usm.contenttypes.util status: ACTIVE
bundlename: com.openexchange.usm.database.ox status: ACTIVE
bundlename: com.openexchange.usm.eas status: ACTIVE
bundlename: com.openexchange.usm.journal.impl status: ACTIVE
bundlename: com.openexchange.usm.journal status: ACTIVE
bundlename: com.openexchange.usm.json status: ACTIVE
bundlename: com.openexchange.usm.mapping status: ACTIVE
bundlename: com.openexchange.usm.ox_event.impl status: ACTIVE
bundlename: com.openexchange.usm.ox_event status: ACTIVE
bundlename: com.openexchange.usm.ox_json.impl status: ACTIVE
bundlename: com.openexchange.usm.ox_json status: ACTIVE
bundlename: com.openexchange.usm.session.dataobject status: ACTIVE
bundlename: com.openexchange.usm.session.impl status: ACTIVE
bundlename: com.openexchange.usm.util status: ACTIVE
bundlename: com.openexchange.usm.uuid status: ACTIVE
bundlename: com.openexchange.utils status: ACTIVE
bundlename: com.openexchange.version status: ACTIVE
bundlename: com.openexchange.webdav.acl status: ACTIVE
bundlename: com.openexchange.webdav.directory status: ACTIVE
bundlename: com.openexchange.xerces.sun status: ACTIVE
bundlename: com.openexchange.xing status: ACTIVE
bundlename: com.openexchange.xml status: ACTIVE
bundlename: org.apache.geronimo.specs.geronimo-annotation_1.0_spec status: ACTIVE
bundlename: javax.servlet status: ACTIVE
bundlename: org.apache.commons.cli status: ACTIVE
bundlename: org.apache.commons.lang status: ACTIVE
bundlename: org.apache.commons.logging status: ACTIVE
bundlename: org.apache.felix.gogo.command status: ACTIVE
bundlename: org.apache.felix.gogo.runtime status: ACTIVE
bundlename: org.apache.felix.gogo.shell status: ACTIVE
bundlename: org.apache.log4j status: ACTIVE
bundlename: org.apache.servicemix.bundles.jaxb-impl status: ACTIVE
bundlename: org.apache.servicemix.bundles.woodstox status: ACTIVE
bundlename: org.apache.servicemix.specs.jaxb-api-2.1 status: ACTIVE
bundlename: org.apache.servicemix.specs.stax-api-1.0 status: ACTIVE
bundlename: org.apache.tika status: ACTIVE
bundlename: org.eclipse.equinox.console status: ACTIVE
bundlename: org.eclipse.equinox.ds status: ACTIVE
bundlename: org.eclipse.equinox.event status: ACTIVE
bundlename: org.eclipse.equinox.util status: ACTIVE
bundlename: org.eclipse.osgi.services status: ACTIVE
bundlename: org.eclipse.osgi.util status: ACTIVE
bundlename: org.ho.jyaml status: ACTIVE
bundlename: org.javasimon status: ACTIVE
bundlename: org.json status: ACTIVE
bundlename: org.mapdb status: ACTIVE
bundlename: org.w3c.css.sac status: ACTIVE
bundlename: org.xmlpull status: ACTIVE
    A list of the installed OX packages is attached as well as the log-file open-xchange-log.0

    open-xchange.log.0.txtpackages.txt

    Any Idea, whats wrong?

    Many thanks in advance.
    Last edited by 881822; 07-06-2013, 06:48 PM.
    Viele Grüße
    Rene

    OS: Ubuntu Server amd64 20.4 LTS
    JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
    OX-Server backend: OXSE latest
    OX-frontend: OX appsuite latest
    Tags: None
  • #2
    Hi,

    could you elaborate what you mean by only mail is shown? Are the buttons for contacts ... missing in the header of the page?

    Regards.

    Comment

    • #3
      Originally posted by hbwinther View Post
      Hi,

      could you elaborate what you mean by only mail is shown? Are the buttons for contacts ... missing in the header of the page?

      Regards.
      Indeed, the Buttons are missing.
      Viele Grüße
      Rene

      OS: Ubuntu Server amd64 20.4 LTS
      JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
      OX-Server backend: OXSE latest
      OX-frontend: OX appsuite latest

      Comment

      • #4
        I experienced odd behavior too after the update. Try to clear all the caches, delete cookies and offline data stored by your ox instance in your browser. Take a look at the log files if this does not work.

        During the update the themes get updated or built (I did not take a look into these dep files). This can take some time and yield the impression that the update hangs. Did you abort (ctrl + c) at this point?

        However, I did notice that the button left to "Portal" is missing after the update which did present an overview for the ox web apps.
        Last edited by hbwinther; 07-07-2013, 12:57 PM.

        Comment

        • #5
          Clearing the caches didn't solve the problem, just as changing the browser. The update process wasn't interrupted.
          Last edited by 881822; 07-08-2013, 09:20 AM.
          Viele Grüße
          Rene

          OS: Ubuntu Server amd64 20.4 LTS
          JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
          OX-Server backend: OXSE latest
          OX-frontend: OX appsuite latest

          Comment

          • #6
            could you create a oxsysreport (/opt/open-xchange/sbin/oxsysreport)?

            Please send it directly to me (markus dot wagner at open-xchange.com) and don't attach it here because it contains private data!
            Markus Wagner
            Open-Xchange Quality Assurance

            Comment

            • #7
              Hi Markus,

              the report is out via e-mail. Thanks in advance.
              Viele Grüße
              Rene

              OS: Ubuntu Server amd64 20.4 LTS
              JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
              OX-Server backend: OXSE latest
              OX-frontend: OX appsuite latest

              Comment

              • #8
                The oxupdater packages are still at 7.2.1. Please update it and the error should be solved ;-)

                open-xchange-outlook-updater 7.2.1-3
                open-xchange-outlook-updater-oxtender2 7.2.1-3
                Markus Wagner
                Open-Xchange Quality Assurance

                Comment

                • #9
                  Originally posted by Markus Wagner View Post
                  The oxupdater packages are still at 7.2.1. Please update it and the error should be solved ;-)

                  open-xchange-outlook-updater 7.2.1-3
                  open-xchange-outlook-updater-oxtender2 7.2.1-3
                  Thank you, everything is ok now. BTW. can I risklessly uninstall theese two packages? I don't use Outlook any more.
                  Viele Grüße
                  Rene

                  OS: Ubuntu Server amd64 20.4 LTS
                  JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
                  OX-Server backend: OXSE latest
                  OX-frontend: OX appsuite latest

                  Comment

                  • #10
                    Yes, you can uninstall these packages. And you should set a cluster name in /opt/open-xchange/etc/cluster.properties.
                    Markus Wagner
                    Open-Xchange Quality Assurance

                    Comment

                    Previous template Next
                    Working...
                    X