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E-Mail address is not in the List of valid aliases

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  • E-Mail address is not in the List of valid aliases

    Hi all,

    after trying to send an email I got the Message "Die angegebene E-Mail-Adresse 'XXX <info@xxx.de>' ist nicht in der Liste der zulässigen Aliase für E-Mail-Adressen enthalten." (for translation, see topic title.

    How can I add the Mail address to the list of valid addresses?

    BTW: The error message appears since the update to v7.10.6

    Any ideas?

    Viele Grüße
    Rene

    OS: Ubuntu Server amd64 20.4 LTS
    JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
    OX-Server backend: OXSE latest
    OX-frontend: OX appsuite latest

  • #2
    Hi all,

    is further information needed? Please find enclosed a screenshot of the error, witch occurs in OX appsuite.

    OXappsuite_error_Aliases.png
    Viele Grüße
    Rene

    OS: Ubuntu Server amd64 20.4 LTS
    JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
    OX-Server backend: OXSE latest
    OX-frontend: OX appsuite latest

    Comment


    • #3
      Can you provide more information? When you don't know how to add aliases to the list how did you get it into the system to be selectable?

      In general you can provision alias addresses via changing the OXUser object (e.g. CLT "changeuser" with parameter -a).

      Comment


      • #4
        Hi Wolfgang,

        I already used "changeuser" and the "-a" Parameter, so add the mail address mounths ago and all worked fine in the past. The addresses were selectable and I was able to use both sender-addresses. The error occurred after the last update to 7.10.6

        After the error appeared I changed the user with the "-a" parameter to first delete the additional alias and the to add it again, but the error was still there.
        Viele Grüße
        Rene

        OS: Ubuntu Server amd64 20.4 LTS
        JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
        OX-Server backend: OXSE latest
        OX-frontend: OX appsuite latest

        Comment


        • #5
          Hi all,

          do you need more information? Any ideas?
          Viele Grüße
          Rene

          OS: Ubuntu Server amd64 20.4 LTS
          JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
          OX-Server backend: OXSE latest
          OX-frontend: OX appsuite latest

          Comment


          • #6
            I cannot reproduce that issue unfortunately. Given a part of the system is aware of the alias and the other seems not I have no good idea right now. Do you have the possibility to contact our support? If not, anything which helps to reproduce it can help so we can open a qualified bugreport about it.

            Comment


            • #7
              What I found out in the meantime is, that adding an additional alias to a user (regardless who) leads to the same error. It seems, that using additional aliases is disabled generally somewhere.
              Last edited by 881822; 5 days ago.
              Viele Grüße
              Rene

              OS: Ubuntu Server amd64 20.4 LTS
              JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
              OX-Server backend: OXSE latest
              OX-frontend: OX appsuite latest

              Comment


              • #8
                now I checked the bundles as follows:
                Bildschirmfoto vom 2022-01-25 17-19-33.png
                May this give a hint?
                Viele Grüße
                Rene

                OS: Ubuntu Server amd64 20.4 LTS
                JRE: openjdk-8-jre, Maria-DB, Apache 2.4, Dovecot
                OX-Server backend: OXSE latest
                OX-frontend: OX appsuite latest

                Comment

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